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SAO PAOLO GUARULHOS
by aidalatifah
"This has to be one of the worst flight connection I ever experienced. The staff doesn't speak an ounce of english and they don't seem to understand spanish either. The departure gate changes every hour - They changed my gate twice. Unfortunately the 2nd time they changed it, I didn't quite catch the announcement (PA system extremely lousy - can't even guess what they said). I realised something wasn't right while lining up to board the plane when 1) the boarding was 30 mins earlier than scheduled time, and 2) I noticed people were dressed for warm climate when I'm heading to area that requires layers. I checked with the ground crew and they just shooed me in, without even answering my question or looking at my ticket. When I get in the plane, again I asked a flight attendant whether the flight is heading to my destination (in both english and spanish) she just smiled and nodded. Wasn't convinced, I walked slowly to my designated seating and someone else was occupying it. I requested to look at the gentleman's ticket stub and to my horror, it was the wrong destination!! I stormed out of the plane."
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