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North America : USA : Florida : Orlando : MCO


REVIEWS

Poor customer experience

by web-administrator (November, 2016)


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(Guest Review by Edwina Mitchell) Arrived at the Lou he to ask about access and was greeted by a rude employee who was unhelpful, condescending and would prevent me from using United and United lounge services in the future. I recommend you refrain this employee and I would love a follow up on this.

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Misstreatment

by web-administrator (September, 2016)


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(Guest Review by Luke hagman) Hello, Orlando. I was just sleeping with nine ours to spare and gentleman came up and kicked my foot say I need to go. Busses are hear. I jumped right up and went outside. I then realized I had 1.5 hours left and that they where not my shuttle. He came and got even more stearn with me. I masked what the difference was if I waited inside or not since I was a customer. I was still polite up to this point. He made a big deal about it and a lady stepped in and told him to lay off that I was a army veteran. I agreed and told him I faught for this country. And asked if he. Would show me the law's stating where I was in the wrong. I then told him I might report him and he tucked tail and left. I'm sure u probably heard of his disrespect before, otherwise I'm sure he will expose himself and his rude behavior again someday. Thanks you Orlando for all everything else that you did for me:)

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Orlando Airport Review

by web-administrator (August, 2016)


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(Guest Review) My 3 kids and I decided not to bother getting a hotel room for our last night. Our flight left at 6:30 so we thought it would be easier to go there at midnight and sleep there for a few hours before check in. I was happy that there were quite a few couches and chairs to relax and sleep on close to our United check in. The only problem was staff were extremely loud and inconsiderate. I definitely recommend staying in this airport but wear headphones to block out the noise. Nice that Dunkin Donuts and McDonalds are open. I would stay here again without hesitation!

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Orlando Airport Review

by web-administrator (January, 2016)


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(Guest Review) I liked that they had a hotel inside the airport. I slept at the gate to save money, but the option was there. Also, security was a breeze. No issues.

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Orlando Airport Review

by web-administrator (January, 2016)


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(Guest Review) this may well be my favourite airport. I have passed through many times over the years. spotlessly clean. can't fault any staff member. quiet, light and bright doesn't feel crowded. good food court and a couple of other restaurants also a good sports bar. great transport links, comfortable and plentiful seating. armchairs and benches that are good for a nap. as with the whole usa security is a nightmare, but what can you do? after a couple of visits camped out I decided to try the hotel that forms part of the terminal, great hotel all rooms have a balcony either facing out of the building or down onto the terminal itself, very coo for people watching. also has a decent small gym and lovely sunny pool. have also been lucky enough to get a day room at the hotel during a daytime layover, heaven!

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