REVIEWS
Rip off
   by Ken the traveling man (February, 2013)
Reason for Stay: Connection between flights
Where: Landside
Pros: Got out of there quickly
Cons: Got out of there quickly
Rip of by taxi driver who demanded 40 for transfer between airports there is a bus for local currency 1 !Was this Helpful?
worst crew at Check in
by ahgulp (November, 2012)
Where: Landside
Pros: none
Cons: worst staff at check in counter
The crew at the checkout counter behaves like animals. They hey have no respect or sympathy for passengers. The services are poorly managed with no organization at all. I was given the run around while trying to get my ticket...stood in three different lines for four hours...at the end of each line..the guy behind the counter would tell you to go to a different line. They have no check and balance....apparently you have to be internaly connected to get things done. Then to top off the horrible experience...one of the staff checked all my baggage under a different guys name without confirming if the bags were even his. I never got to board that flight..so hence have lost my luggage. When I told them in Jeddah that my luggage had been checked under someone else...and it was their fault.....they were rude and would literally 'shoo' you away continued >>3 people found this review helpful Was this Helpful?
Worst airport
  by tzia2 (November, 2011)
Reason for Stay: Early flight departure
Where: Landside and Airside
Pros: Nobody stresses at work
Cons: Nobody gives you attention
Me and my husband was coming back from Hajj going to Toronto. All my luggage and supplies had gone. In my hand I had my boarding card, I was prepared to go back home. I was waiting there for seven hours. I was waiting for them to start boarding. I asked them three times and each time they said the boarding has not started. My flight was supposed to go at 11:20. At 11:00 I went to the counters again and they said 'Your boarding is done, you can not go in now because the doors are closed' The plane had gone. I was so surprise because I was read to leave for seven hours, I asked three times if the doors opened and there was no announcement. They didn't announce about the doors opening or my name. The management was terrible and would not cooperate. They said to talk to the flight people. SO, I bought a new ticket and came back the following continued >>2 people found this review helpful Was this Helpful?
Very Impolite "Service"
by airportreviewer1 (January, 2012)
Reason for Stay: Connection between flights
Where: Landside and Airside
Pros: A few contiguous seats without armrests
Cons: Filthy Bathrooms, Rude Airport Personnel, Rude Food-Outlet Staff
I had to remain almost 24 hours at Jeddah airport en route to India from Ethiopia, due to the looooooong interval between the two sectors of my flight.
Upon arrival from Addis Ababa by a Saudi Airlines flight (SV 3420) at about 4:00AM, all passengers were taken by bus to from the tarmac to the airport building.
Since I was going to be at the airport for almost 24 hours, Saudi Airlines provided free food (three meals--breakfast, lunch, and dinner). But collecting the coupons for the meals was not fun, since the person who handed out coupons behaved like he was handing out charity.
Then there was a long wait (with no clear instructions) before transit passengers were allowed to enter the transit area. So we just sat in a small (but thankfully well-lit) waiting area, till the glass door to the transit area was opened.
The transit continued >>13 people found this review helpful Was this Helpful?
Lost in translation
by ElTchoupi (April, 2011)
Reason for Stay: Connection between flights
Where: Airside
Pros: Free Wifi, 'only 24h in transit'
Cons: Very few information, awful transit conditions
Leaving from Paris April 1st, in transit in Jeddah and finally going to Jakarta to meet friends and leave immediatly to East of Indonesia, Saudi Airlines changed my reservation without telling me and made me stay 24h hours in Jeddah... without Visa !
I was traveling with a friend who had the same reservation and whose flight wasn't changed (so he made it to Jakarta in time).
First Airport personnel shift was helpfull and tried to get me a seat on my 'expected flight' (but was fully booked). The ones after wheren't as friendly, except for one guy who managed to get me an invitation for the Terminal lounge so I could stay there, have some sleep in a 'normal' seat, get internet access and eat something.
I didn't have time to get is name, so if you read this: THANK YOU !!6 people found this review helpful Was this Helpful?
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