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Middle East : Saudi Arabia : Jeddah : JED


REVIEWS

Hajj terminal experience

by Shabeer (June, 2016)


Where: Landside and Airside
Pros: Fast transfer
Cons: No one speaks English personal at immigration.


Bad toilets.

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Jeddah Airport Review

by web-administrator (May, 2016)


Pros: -
Cons: -


(Guest Review) I have made two layovers during the past two years in this airport and I really think that it's not the worst place in the world. During my last layover (7h) I was admitted at the Al Fursan Lounge by Saudi Arabian Airlines, although I was flying in Economy. I had a nice silent nap and a delicious meal offered by the staff. The duty-free is actually not big but rather rich in Arabian crafts, foods and perfumes attended by a friendly staff. It's true that the airport is old and crowded but has clean and fresh drinking water for free and the informations are clearly written. For me the only bad aspect of this airport is the security control staff; extremely rude and unprofessional, they are a very negative aspect that undoubtedly could harm the excellent reputation and quality of Saudi Arabian Airlines.

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Jeddah Airport Review

by web-administrator (March, 2016)


Pros: -
Cons: -


(Guest Review) This airport is such a mess ! Nobody respects the lanes and whichever priority people may have due to to disabilities or frequent flyer membership. nobody seems to be friendly or helpful among the staff. Not talking about cleanliness which is only a virtual concept there. Information is poor or inexistant. Parking area is a kind of jungle where anyone arriving with a big SUV and forcing the way will take over simplicity and good sense. Definitely one of the worst airports I have experienced

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Jeddah Airport Review

by web-administrator (June, 2016)


Pros: -
Cons: -


(Guest Review) I don't know where to start with this airport. I travel through it as least once a month and am fortunate to be able to use the business class lounge, which does have good internet access and cleaner restrooms. However, even these restrooms are not as clean as public restrooms in most Western airports. The public restrooms outside the business class lounge are disgusting. Do not expect toilet paper but if you're lucky you will have an actual toilet rather than a squat. The security is the most disturbing access though. I've been through this airport probably 30 times and have never seen a bag pulled for further examination. On my last trip, the same two carry-on bags that sailed through KAU airport were pulled at the Frankfurt airport. I didn't have any illegal items but one wants to feel that the screeners are actually screening. Passport control on enter and departure has improved, so the grade I would give has gone from an F to a D-. I have personally had one immigration officer FALL ASLEEP while checking my documents. He actually left his post to go splash water on his face, but then fell back asleep immediately upon return. It took him 20 minutes to process my arrival and I was accompanied by a government representative to ensure a smooth arrival--meaning that I was getting VIP service, on their terms. More common than sleeping officials are officials who are on their phone during passport control. They seem to have no qualms about using social media tools while on the desk. I actually surreptitiously took a pic of one doing this. One time, I got out my phone too and asked him to just let me know when he was available. However, my favorite tale which b continued >>

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Jeddah Airport Review

by web-administrator (August, 2015)


Where: Airside
Pros: -
Cons: -


(Guest Review) This is absolutely the WORST airport in the whole world to sleep in, bar none. And yet, they insist that you cannot leave the prison/terminal. The only thing worse is the Hajj Terminal (which is basically a prison holding facility). 14 hours on metal chairs, delayed flight, no power, washrooms hole in the ground with 3 inches of water everywhere, no food (save an awful little cafeteria serving stale salami sandwiches), very cramped, people sleeping head to butt in a carpeted prayer area (about 150 sq. meters) no lounge access (only for royalty it seems), NO visa to go into the City or Airport Hotel. Along with that, the security personnel treat you like garbage. Long lineups, while they yak away and sip on tea. I cannot stress enough how awful this airport is.

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