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Middle East : Saudi Arabia : Jeddah : JED


REVIEWS

Jeddah Airport

by web-administrator (November, 2016)


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(Guest Review) They STILL don't know how to organize to process people through immigration. They don't know when planes will land and how many people will disembark. This airport is a nightmare for the elderly, disabled, and parents with small children. Almost no toilet cubicles, the washroom floors are swimming with water, no toilet paper, no soap, no towels. Terrible food choices. The waiting area furniture is broken, stained, and ripped.

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Jeddah Airport

by web-administrator (April, 2016)


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(Guest Review) I arrived at Jeddah Airport from Manchester Airport at the same time as 2 other airlines; one from Istanbul, other from Birmingham. I believe there were also a few flights landing from within the GCC. With over 1000 passengers landing at the same time one would think airport management would staff the customs and immigration desks adequately along with auxiliary and baggage handlers. Unfortunately only two immigration desks were open for foreign travellers which were 95 and two desks for local flights. Please let me know if you can work this out. I must add this was not a busy period like Hajj or Ramadan but notwithstanding the above I was hopeful to get through the airport within a few hours. In fact the total time taken was 5 hours. Needless to say women, elderly and young children were given no priority. As my turn finally came I noticed the Saudi national on the counter was somewhat occupied on his mobile phone and processed people at the counter at his convenience. It's a terrible reality. The toilets and wash facilities are equally bad. Help is never at hand except for illegal sprawling 'taxi' drivers touting their services. Since my first trip in 1996, its got worse. My point you can never turn a donkey into a horse.

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Jeddah Airport

by web-administrator (November, 2016)


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(Guest Review) The staff are arrogant and rude. Was told to wait in one line which I did for over an hour, when I reached desk the immigration officer took one look at my passport and told me to go away waving his hand in digest. I asked him several times where I should go, he just told me to go away.

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Jeddah Airport

by web-administrator (May, 2016)


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(Guest Review) This airport is the worst and is not safe they've blocked the exists in case of fire you will suffer in case of fire

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Jeddah International Airport's Recent State

by web-administrator (August, 2016)


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(Guest Review by Zaffar Ali) My stay at Jeddah's airport was extremely uncomfortable. Due to years of usage it has gone quite old and feels very weary. I had a 6 hour stay at Jeddah airport before my next flight to Yanbu. I wanted to go out and visit the city but it was so hot outside I was not able to go out. The duty free shops on the airport did not offer much. I was so much jet lagged and the environment of the airport did much worse to it!!

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Worst Airport in the world

by web-administrator (November, 2016)


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(Guest Review by Suresh ROHIN) For the amount wealth Saudi has they can build a better world class Airport. Even much poorer than Saudi has way much better and comfortable Airport. To start with there is no proper Water fountain. No Wall Clock to see the local time. No Free Wi-Fi. Not enough Monitors to check the flight details. Staffs are so rude. Specifically the uncultured Local Arabs treat Indians and Filipinos really bad. Though I am an indian Origin I am a Canadian, I donot look Indian either so got away from their Nastiness. Announcements are not clear. Arabs before Oil survived mostly by tradin to and from India, there was a time even Indian Currency was valuable Over night these jack Camel riders Became Rich Because of Oil making them to forget their past. They can shovel their well into their back bottom but donot know how to build a proper Airport. My Tips donot fly via Saudia.

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Improved Facilities

by web-administrator (December, 2016)


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(Guest Review by Ravi Nag) I had almost close to 10 hours transit while coming from JFK to India. After reading all experiences about the poor infrastructure and toilet mess i started taking only dry fruits till i land Jeddah to avoid using toilet facilities. But to a surprise no aerobridge we arrived to Internatonal arrival area few local sheiks welcomed and showed us to contact the transfer desk and they gave a Transit Pax card and asked us to climb upstairs and found Saudia Transfer Lounge - wooden floors, leather recliners and leather chairs with cozy lounge enviornment like a first or business class lounge. We were asked to sit and relax very nice ac and washroom at ground floor where it is clean and dry. they gave dinner coupun and gave good dinner with various options in the lounge. once we are close to departure the incharge told me to wait at the boarding hall and found huge crowd and lack of chairs and found Tim Hortons serving coffee / tea for 2 and relaxed by sitting in that metal chair for an hour and departed. I think South Terminal and Saudia airlines combination is zero worry even you are transiting this airport for 12 hours.

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Jeddah Airport Review

by web-administrator (March, 2016)


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(Guest Review) With all the wealth of this country this airport and the majority of its staff are a disgrace. Its filthy, falling apart, chairs are broken, queue's just to check in, let alone go through Passport Control are ridiculous. You often see mice running around and as for the bathrooms...

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Jeddah Airport Review

by web-administrator (July, 2016)


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(Guest Review) This airport is door to holiest city. You are in holy spiritual mood before arrives. But the minute you touch the terminal you see trash every where.dirty toilet no toilet attandent.long q's. the immigration officers are worst in world.the place is small and cramp and no shelter out side the terminal.taxi tout every where. No any transportation to city or behind. Look like living in 1950's.

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Jeddah Airport Review

by web-administrator (August, 2016)


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(Guest Review) It has to be the worst experience anyone could wish upon another person. Immigration is horrible as you can wait hours and hours in line. Officers regularly just get up an go on coffee break and leave you there. Saudi's get through while everyone else waits. The place is absolutely filthy and smelly. There is only one food outlet and I would not feed that to my worst enemy. Lines are long and is has to be the most dysfunctional place on the planet.

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Jeddah Airport Review

by web-administrator (April, 2016)


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(Guest Review) Rude, arrogant, ignorant Immigration staff. Even the check in staff are rude and nobody smiles at you or listens to you. The luggage trollys are all in the possession of the South Asian trolly boys. Their shirts say 10 SAR per trolly and boy and when you approach them they start asking for extortionate amounts. When you ask them to give you the trolly instead they are just down right rude like rest of the airport officials. I even once saw a Police Officer at the X Ray machine smoking whilst he's supposed to checking the scanner. Went through that part and saw an elderly Egyptian woman with a large kitchen knife cutting up an apple at the boarding gate. Poor bathroom facilities and it is like time has stood still at Jeddah Airport. New airport will be better facility wise like the one in Madinah however, the staff will remain the same. This is supposed to be the first impression on visitors to a country however, in the case of JED staff and officials they don't care.

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Jeddah Airport Review

by web-administrator (February, 2016)


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(Guest Review) Officers are very rude and the atmosphere is scary at this place. Terminal was very small and was crowded with thousands of people. People were sleeping on the floor and some of them were having a family supper right in the middle of the terminal entrance. Only two washrooms and they were so very dirty. I had to spend 6 hours there and I didn't even get a chair to sit. From terminal I had almost 20 minutes bus journey to the runway the aircraft was parked !!! I will never ever travel to this part of the world again.

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Never again

by web-administrator (November, 2016)


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(Guest Review) Stranded 2times in such poor airport like Jeddah for almost 8 hours is a total nightmare. If just in case you are flying with Saudia Airlines and having a next flight using SV, better to stay in Saudia Air Lounge (after you out from the bus, you'll given transit card, go upstair for Saudia Air Lounge). Stay there as long as you can, because when you go out, you'll passed a body check, and here comes the nightmare. Not so big waiting room airport, only 3 store sell food/snack. Without poor electrical socket, and none of wifi can be used. During the night, be ready for lots of hajj groups. The toilet condition is awful, wet floor, bad smell. For me, that was the last time I'll use Saudian Air ever they offer a very cheap price. (But I heard Riyadh Airport is way more better). First Class Lounge only for Business or First Class pax, even when you want to pay, they'll reject (and you also won't have wifi connection even on Lounge)

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Passengers voice

by web-administrator (October, 2016)


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(Guest Review by James) It's a shame to call this airport as real airport,its more like refugee camp or deportation camp,where you find the worlds criticizes as deportee. It starts once you step in the airport you feel totally humiliated and unwelcome ,either you leave or arrive in Jeddah airport. Why It's like a private firm and the passengers are disturbing the airport staff. This is the impression. Dirty bathroom Dirty environment Airport staff are moody The security is bad ,rude,uncivilized. The Immigration staff are proud,moody,harres women, you find few hundred people in ques ,2-3 staff are working , while othrt staff are sitting in group having a good time. It's exactly like waiting in a refugee camp in que of hundred of people waiting for a piece of bread. I wish your website make a monthly performance scale to measure the airport performance so millions of people would know and aware before they step in Jeddah so called Airport so they can take their precautions if they have children or elder passengers. 2017 annual report it's too far,many people have to experience this night mare Your 2016 annual report made a good impact inside the country and the authorities start to look at these issues,I hope they do something which I doubt otherwise it would be a miracle. Thank you to raise the passengers voice to the authorities.

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Not so bad!

by web-administrator (July, 2016)


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(Guest Review) Having read many reviews about the South Terminal at Jeddah it was with some trepidation that we booked with Saudia - Manchester to Johannesburg with our 5 children aged 7 - 12. However our experience was really not that bad. We arrived late at night and had 5 hours until the early hours. The initial transit experience isn't terribly pleasant as your are segregated into Male and Female queues to pass through security into the terminal. However we were patient and smiled and passed through with no problems. The terminal is basic and busy but if you take time to find a seat you can then set up base and enjoy people watching. We also took plenty of snacks and games and proceeded to inadvertently entertain other passengers with our large family antics! The toilets weren't pleasant but we were sensible and didn't roll around on the floor and took hand wipes and sanitiser. My top tips are: take plenty of snacks and games, smile at the staff (they are human), don't have great expectations of a sparkling terminal, take US or local currency for the cafes, take time to find decent seats, and tell yourself it's a decent trade off for the very competitively priced Saudia airlines and their excellent planes. Oh - we have now booked the same flights for next year with 5 hr and 8 hr layovers respectively!!

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