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Middle East : United Arab Emirates : Abu Dhabi : AUH


REVIEWS

Worst Airport

by web-administrator (January, 2016)


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(Guest Review) This is the worst airport i have ever seen. They have very rude, arrogant and non cooperative staff. The airport was having full air conditioning even it was winter and they did not listen to anybody despite passenger's request. The passengers of the delayed flights did not have access to the accurate information. The security staff scanning the transit passenger's baggage was not familiar with english and severely overloaded with hundreds of passengers behind every scanning machine. The shops are very very expensive and the airport needs cleaning.

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not impressed

by web-administrator (January, 2016)


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(Guest Review) Freezing waiting in the departure gate areas and the duty free charged us for an extra bottle of alcohol. Luckily we noticed and went back. But the staff were very rude and not once did they apologise for overcharging us but treated us as though we had the audacity to point out their mistake. I'll avoid travelling through Abu Dhabi in the future if I can help it

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Abu Dhabi Airport Review

by web-administrator (March, 2016)


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(Guest Review) People that work here are rude and not helpful. We were checked into the wrong gate and told to wait. By the time they figured we were in the wrong spot, we were too late for our flight. Etihad said it wasn't their fault and we could either buy a new ticket to our destination or wait for the return portion of our ticket.

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Abu Dhabi Airport Review

by web-administrator (April, 2015)


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(Guest Review) I must made a international phone call and I bought a telephone card of 30 AED( ~10 Euro).I try probably in ten machines and all the said error 501. Is immposible to make phone calls unless you want to pay mobile phone calls with extra extra charges. The phone machine is only for decoration!!!

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Abu Dhabi Airport Review

by web-administrator (January, 2016)


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Cons: -


(Guest Review) There never seems to be enough seats or loungers for the number of people who are milling around. I had a 4 hour wait and spent a lot of that time perched on a barrier on the floor as there were no seats at all available at my gate (or any other). It wasn't obvious if there were other seating areas available around the airport, which weren't in food outlets.

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Abu Dhabi Airport Review

by web-administrator (January, 2016)


Pros: -
Cons: -


(Guest Review) I was in layover for 4 hours and just wanted somewhere to sit down and close my eyes as it was the middle of the night but the place was packed with people! I wished that there were more seats around. On the up side, the wifi was free and very fast so I was able to use that for most of the time.

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Abu Dhabi Airport Review

by web-administrator (July, 2015)


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Cons: -


(Guest Review) By the time I arrived there all the long, comfortable seats were gone so I had to sleep in a weird zigzag over a metal armrest. Also the airconditioning was left on full overnight so it was freezing. The toilets were clean but not exactly snazzy considering this is Etihad's hub airport

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Worst service ever for an Indian visitor

by web-administrator (January, 2016)


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(Guest Review by Darshil Shah) There is lots of partiality between an Indian visitor and a foreign visitor. They dont provide any details regarding the stay and didnt give any support to me and my fellow passengers. My flight got changed due to security check procedure on Delhi airport.

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Noisy sleeping pods

by web-administrator (September, 2015)


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(Guest Review) The concept of the sleeping pod is just great! After being cramp up in economy class, you can stretch out and relax and even catch some sleep. At Abu Dahbi Airport, the sleeping pods are in a temporary location. The photos posted on the website are misleading as the pod are standing widespread and in a quiet location. In reality they are side by side in a small space and on a very busy and extremely noisy corridor. The pods are also noisy when opening and closing the lids as well as when luggage is put under the seat. We needed the pod for less than 4 hours, but if you make an online booking, you are forced to pay for 6 hours. If they will relocate the pods and let customers pay for the hours they use it, it will be a huge advantage. The young man on duty on the evening of Sunday September 6 was friendly and helpful and the location of the pods are not his fault at all.

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Avoid long stopovers. Terrible food

by biggs.barbara@gmail.com (August, 2015)


Reason for Stay: Connection between flights
Where: Airside
Pros: cheaper than hotel, can charge your phone
Cons: charges extra for pillow and blanket and nowhere to sit to put on shoes!


This airport was extremely disappointing on the food front. Normally I pass through Singapore which in my opinion is the best international airport in the world, and I've been to many. Abu Dhabi airport has few food outlets, mostly chains like Burger Kind and McDonalds. Lots of sandwiches in little kiosks near boarding gates that all have the same food. Otherwise bad Italian and French food. No good Asian food at all. The only Asian food place had food looked like it had been sitting there for many hours. Little variety for international travelers from around the globe. I really didn't want to eat anything but ended up having a tepid vegetarian curry from a Shwarma bar:((( Thank god for the sleeping pods! I hope to see more of these at other airports. I wanted to try them because I'm a very frequent traveller from Australia to Europe and sometimes the long stopovers can be a killer. Even though I generally do what I can to avoid them, it isn't always possible. These pods are a great idea, if a bit pricey for what they are. The good thing is that they're cheaper than a hotel and more convenient. I felt very refreshed after sleeping in it despite some building noise above on the day I was there. Down side is there are no showers or even a pillow (you can pay extra to hire one). The beds are quite comfortable and quiet with USB plugs to recharge devices. Be careful about your dates though! My flight left on 23rd August but arrived in Abe Dhabi on 24th. They ask for flight details but don't assume they will work out which day you arrive. They will presume you arrive on the day you left the country of origin which is strange given it's a hub for long haul s continued >>

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Sleeping pods at Abu Dhabi Airport

by web-administrator (July, 2015)


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(Guest Review) The room is extremely hot and has no ACs. It's very noisy as people pass by and the drilling/ construction work is very annoying and disturbing. I planed my flight tickets based on the availability of the sleeping pods service in Abudhabi Airport for a 5-hour stopover but it's very disappointing and not satisfactory at all. I expressed my discomfort to the staff but they didn't do much. They said is that they did complain already and the ACs are centralised. I strongly don't recommend using them (sleeping pods/ go sleep).

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Abu Dhabi Airport Review

by web-administrator (May, 2015)


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Cons: -


(Guest Review) For the main airport for the world famous Ethiad Airlines, the experience is miserable especially in terms of shopping. Smoking lounge located inside a bar in the middle of the airport and a small 2 person booth located in one of the walkways is awful. Also noticed that flights to India, Malaysia and Pakistan is located in the dingy area (close to Gate 41) where buses ferry the people whereas to other locations is in the broad aerobridge areas. Utterly disappointed with the airport.

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Abu Dhabi Airport Review

by web-administrator (July, 2014)


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Cons: -


(Guest Review) Filthy toilets poor seating unless you pay for a lounge. No staff available to report filthy flooded bathroom to. Small and crowded. I would love to know how it has won awards.

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Abu Dhabi Airport Review

by web-administrator (December, 2014)


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Cons: -


(Guest Review) The airport is modern and easy to get around. My experiences of the queueing was excellent and it went smoothly. My only concern and why I would rate the airport as poor is that the dates and flights to India are down a narrow and off putting corridor - it looks like a slum and this is not a nice way to treat travellers going to/from India. The security check was a joke and not as thorough and efficient as that in Chennai.

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Abu Dhabi Airport Review

by web-administrator (December, 2014)


Pros: -
Cons: -


(Guest Review) The inability to travel between terminals due to a broken down travelator was bad but the closure of all the toilets was ridiculous. No water apparently, told it would take 10 minutes to fix after going to every toilet and getting fobbed off. No one cared that travellers couldn't use the loos. Only people allowed in seemed to be the airport workers and catering staff who then wouldn't be able to wash their hands. Only after an hour did toilets become available as cleaners got bored and played on their phones instead of stopping people pee

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