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Asia : Malaysia : Kuala Lumpur : KUL


REVIEWS

Worst Airport Ever - slept outside (in the rain) in Kuala Lumpur

by forcados (January, 2015)


Reason for Stay: Early flight departure
Where: Landside
Pros: Helpful airport information counter staff
Cons: No sleeping area. Many slept outside in the open, wet floors!


Lack of proper facilities meant that stranded, overnighters or early flight travellers slept on the concrete floor under the sky in the open smoking area balcony of KLIA2. This budget carrier terminal is a nightmare for those seeking to sleep there. Avoid it! Or check in into the nearby hotels for the night.

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Very convenient

by stevehood1 (June, 2013)


Reason for Stay: Early flight departure
Where: Landside
Pros: Quiet
Cons: No cons


We went to the airport as we had an early flight and even if the airpot was quite busy we found an very calm place to lay down and it was one of our best airport sleeps. Go to the middle floor where the airlines offices are and you will find a very quiet place where you will be propably alone,without announcements and also in shade if you find your place under escalators.

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Poor

by Manitree (January, 2015)


Where: Landside and Airside
Pros: New, clean, checkin clear
Cons: Confusing flow, long walk, security confiscates round ended nose hair sciss


Although new, it's poor planned for passengers. Long journey to gate, down, turn and turn. Travelators appear like an after thought, not easily visible. From arrival to departure, very confusing. Large shopping centre interposed between train station and checkin.

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KLIA2

by web-administrator (September, 2014)


Pros: -
Cons: -


(GUEST) This is a brand new airport with issues like:- 1. Check-in staff said there was water available near the gates. Not true. The water dispenser was 300 metres from my gate and the Air Asia staff I questioned after passing one said 'how could I know where all the water dispensers are?' It is a poorly designed airport with crappy food and will not last long enough to handle volume of travellers. The toilets were already damaged and the door handle on one was falling off. Welcome to Malaysia!

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One of the worst airports I've even been to

by suprdude (September, 2014)


Pros: Domestic terminal is good
Cons: International terminal is among the world's worst


Where to start? If you want to go to the international terminal from domestic, you have to pay for the tram, and they run about 20 minutes apart. The food selection and shopping in domestic is great, but international gives you a very very poor selection. The elevator is very very slow even though nobody appeared to be using it. The floor numbers aren't sequential (it goes from 3 directly to 5 somehow. Even though you've gone through security, you have to go through it again in you individual gate; and no liquids allowed AT ALL (no refill via water fountains). At the first security checkpoint, the woman was clearly not looking at the x-ray machine.

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