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South Pacific : Australia : Sydney : SYD


REVIEWS

Sydney Airport Gestapo

by web-administrator (December, 2016)


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(Guest Review) I am an Australian. On return flight to Sydney Airport I was very embarrassed to see airport staff wearing what appeared to be gestapo-like uniforms, i.e. black with gold or silver-coloured buttons. To add to the feeling of embarrassment, they also had sniffer dogs dressed in little red coats. This was complete contrast to Singapore Airport which gave a welcoming feeling to travellers. I was left wondering how people feel when they arrive in Sydney airport.

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STUCK in Sydney

by web-administrator (December, 2016)


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Cons: -


(Guest Review) Flew Vietnam airline from Cambodia,Vietnam to New Zealand via Sydney. Journey there uneventful except 2 hr delay in Vietnam. On way back 4 hour delay no explanation , someone later said waiting for VIP. Arrived 4-5am Arrived with 10 minutes to get connecting flight airplane staff great let me of first.Ready to leg it to Air NZ departure gate. Asked Sydney staff the pointed me in wrong direction. Went to extremely long waiting line I have ever seen to find it wasnt transit lounge.Went back to original area found turn off should have been advised. Missed shut off gate by a few minutes they wouldnt let me on. Told me I needed to book another flight as nothing else that day.Said I had to go out of airport to book a flight. I said what do you mean I am in an airport and I cant book a flight here. Eventually found down many flights stairs services desk.Vietnam air line would not respond to calls. Air NZ wouldnt help us.In tears and very tired finally an angel from Qantas who were nothing to do with our flights helped 6 of us out. She said this was a daily problem. Meanwhile over past 4 hours heard repeated flights departing to NZ we couldnt get on. Eventually got a flight 8 hours later with Qantas bless their cotton socks. Arrived home late that night. Sydney Airport downstairs in depths is terrible to sit or find any one to help.Signage shocking. Will not fly Vietnam airlines again

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Sydney airport

by web-administrator (October, 2016)


Pros: -
Cons: -


(Guest Review) Currently awaiting a flight to Auckland. Check in and security were helpful. Resources and services in the departure area were really poor, probably the worst I have experienced in the last 30 years of international travel. Poor signage, very poor selection of restaurants or cafes, not what you would expect for an international airport.

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the worst airport until now

by web-administrator (April, 2016)


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Cons: -


(Guest Review) Stuck like pigs in a tiny barn. The security agents are impolite and unrespectful. There are more CCTV cameras than chairs to sit on.

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not so bad

by web-administrator (September, 2016)


Pros: -
Cons: -


(Guest Review) Some people said that if you take a domestic transfer, you can not stay in the overnight area in terminal 1. But that's not true. I arrived at terminal 1 at 10pm, with a flight to Brisbane in terminal 3 at 6am the next morning. The guard checked my passport and ticket and allow me at the overnight area with no doubt.

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wear your ear plugs.

by web-administrator (May, 2016)


Pros: -
Cons: -


(Guest review) I entered Sydney via an international flight and was hit by a wall of noise. Since I am susceptible to migraines the noise hit like a bang on the head. I began looking for a quiet place to be. I asked at information one of the clubs and other workers where a quiet place was or a prayer room, anything to get out of the noise. Everyone told me, rather rudely, there was no quiet place and no prayer room. Who ever designed the international terminal did not account for the noise of people. Besides the noise I found the eating area very dirty with my feet sticking to the floor. Seriously trying to not end up at that airport again.

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Sydney Airport Review

by web-administrator (January, 2016)


Pros: -
Cons: -


(Guest Review) Sydney Airport Intnernational arrivals is an embarrassment as a supposed world-class city. It's old, tired, over-crowded, under-manned, hot, noisy; staff, especially customs and immigration, are unfriendly. Often lengthy walks from arrival gates to customs/immigration. I dislike immensely the tacky duty free you have to walk through. The arrivals area for persons waiting for passengers is also too small, frequently overcrowded (dangersously so) and noisy. Car parking costs are outrageous.

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New Years Eve at Sydney's Kingsford Smith international airport.

by web-administrator (December, 2015)


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Cons: -


(Guest Review by Sue Grayson) I had a wonderful new years eve sleeping in the international airport at Kingsford Smith in Sydney. The other sleepover passengers were great fun, with good conversation and hilarous stories, especially the two delightful ladies sitting with me. My lounge chair was more comfortable than some beds i've ever slept in, and my tablet was on free charge right next to me. Wifi is free, computers are free, and hot showers are free ! What luxury - a hot shower ! The highlight of the night was when a very lovely female security guard gave out whistles and party poppers just before midnight, and wished us all a Happy New Year ! We sleepover passengers had a great time, blowing our whistles and popping our party poppers and cheering in the New Year ! Thank you for a wonderful New Years Eve, security staff of Kingsford Smith International Airport ! :)

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Cattle to the Slaughter

by Innominate (March, 2016)


Reason for Stay: Too cheap for a hotel room
Where: Landside
Pros: Free wifi, Free showers (byo towel), Quiet areas during open hours
Cons: All pax rounded up and herded to a small transit area 2330-0300 for curfew


Spent the night after arriving at T1 and before transferring to T3, which apparently closes completely along with T2 from 2300-0400. I was dreading this layover after having read the previous reviews here. It was... just about as expected, possibly even a bit better due to my very low expectations. I initially tried a previous commentator's suggestion of staking out a secluded shower room on the third floor of T1. These no longer exist; the doors are boarded over (looks semi-permanent). I ended up finding a vestigial hallway near the prayer room. Carpeted, but with no doors or traffic and with a power outlet right in the middle, it was ideal. I slept for maybe an hour before security gave me the boot ('nice spot, mate!') at 2330. I retreated to my fallback, McDonald's. All padded benches were full with other pax, except for the one by the front entrance. Lay here enjoying the sounds of a lift moving about the floor (loud beepers) while repairs were conducted on something in the ceiling, band saws screeched through some distant metallic object, and clumps of workers chatted away. But even this lowly station did not last, as I was again turfed by a different security person to the final redoubt of all hopeless travelers staying at SYD that night - the transit area lockdown. Herded like a sheep, I made my way there (already full and crowded, naturally, with stragglers wandering blearily-eyed in from all corners of the terminal where they had previously rested in greater comfort) and slept 2-3 hours on the floor with earplugs and eye-cover until 0300 when the terminal re-opened and I immediately headed back to my 3rd floor hideout, before making the transfer to the do continued >>

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Its OK

by web-administrator (December, 2015)


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Cons: -


(Guest Review) I slept at the airport more than 10 years ago and we were locked in with passport and ticket checks and security around. This time was very surprised that there was no checking anyone, no locking in, people sleeping everywhere. Not sure if this is the usual procedure now as I heard a cleaner complaining about the scattered bodies. It was busy and noisy and uncomfortable and most made use of the free wi-fi. It is satisfactory for a very early flight.

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Unimpressed

by web-administrator (August, 2015)


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Cons: -


(Guest Review) Sydney International seems to be under constant construction. We had an early flight and there were limited food/ drink options available because most places were closed. Why you have to run the gauntlet of duty free shops is beyond me. Dirty and limited toilets in the arrivals hall. Compared to Incheon or Changi, Sydney International is a disgrace.

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Beware of e-passport machines

by web-administrator (October, 2015)


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Cons: -


(Guest Review by Delaware) When using an airport my main concern is the time it takes getting through immigration and security and getting to my gate. The airport itself is large, modern, clean with all the amenities you would expect from a city like Sydney but, the immigration queue is ridiculous. Beware If you have an e-passport and try using the passport reading machines because my experience both coming in and flying out of Sydney show that about 10 of the time they don't work. If your passport doesn't read you'll be queued in the assist line which can and did twice for me take 30-45 minutes to get through! I've never seen as much chaos, confusion and yelling as I did at Sydney's Immigration area. Going through security was fine.

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Not too good...

by web-administrator (September, 2015)


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Cons: -


(Guest Review) So as a backpacker I had checked out my hostel during the day and went to the domestic airport to get a flight the next morning. Arrived at the airport at around 9pm, and at around 11 I got woken by staff to tell me I had to leave the airport. I was absolutely bemused that an airport even closes, yes closes, it's terminals. I put my point to the member of staff that I was waiting on my flight in the morning. He told me to actually, sleep outside. Yes sleep outside. I thought he was joking and asked if he was kidding, to which he said no and pointed to a bench for me to spend my night on. Can I just say how demoralising, and ridiculous it is to expect customers to sleep outside in the cold. In order for me to actually sleep, I had to wedge my luggage in between the wall and a post to make sure it didn't go walkabout, whilst strapping my rucksack to me to sleep too. Thankfully, I had a blanket with me or I'd be terribly sick right now. I woke in the morning to some poor guy doing the same thing, but sadly, he had just a hand towel for warmth. Left me with a very bad impression of Sydney after such a good time!

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The Lone Traveler

by web-administrator (August, 2015)


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Cons: -


(Guest Review by LoneTraveler21) Flying standby is great... until you get bumped off of the only flight out of Sydney for the day and your only option is to sleep in the airport and wait for the next outgoing flight. Luckily in terminal 1 of the Sydney airport there is a secluded, third floor saved for staff offices, parents with children, and the unsuspecting, innocent lone traveler who is just waiting for his flight. When you reach the third floor there are bathrooms for men and women(which is usually how it works). upon entering the bathroom you'll see two more doors. One for the actual bathroom and the other for a shower room. The shower room is unfrequented and fairly clean(although i recommend wiping it down with some cloths if you have them). Here you have a door to lock, space to lay down completely along with placing your things near yourself and know they will be safe. It is not the most glamorous but it sure does beat sleeping on the chairs outside the check-in booths that are impassioned by hundreds of travelers. I hope you done feel put off by the idea and enjoy your shower bedroom for the night.

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Sydney Airport Review

by web-administrator (July, 2015)


Pros: -
Cons: -


(Guest Review) I had a flight from T2 at 6am and the check-in time was 4am to 5.30am. Unfortunately it isn't allowed to stay overnight at this terminal, so I had to buy two terminal transfers for 2x 5.80 AUD. At the other terminal it is only allowed to sleep at one certain point (just before the train station entrance). I found this point by asking 5 people working at the airport and I got 4 different answers and one 2 times (3 answers were wrong). There was no customer service available at 8pm. The place to stay was very busy, noisy and bright and a toilet is all facilities available. The bench had many armrests, so I had to sleep on the cold floor. In the next morning I saw that the first terminal transfer starts at 5am, so I arrived at the check-in 20 minutes before it closes. Also during my previous flights I had always bad experiences. Slow baggage hand out and the train is very expensive.

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