Home » Europe » Belgium » Brussels Zaventem Airport | Code: BRU

Brussels Zaventem Airport Guide

brussels zaventem airport guide

In this section you will find traveller airport reviews as well as our Brussels Zaventem Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

I wanted to tell them "shush" but no need: an airport agent (was he a cleaner maybe?) approached them and told them to keep it down (!!!) showing the people around that were asleep. -Eleni

Airport Overview

To help you plan your layover, here is a quick run-down of what travellers have reported to us during their time at Brussels Zaventem Airport.

What to Expect

  • This is the main international airport of Brussels. Due to the damage and renovations from bombings in March 2016, this information may change rapidly.
  • Recent travellers report added security, and some military presence.
  • The airport may require travellers process through security outside due to rebuilding, as was reported by a traveller in May 2016.
  • This is a modern airport with one terminal. Within the terminal Pier A houses regional flights. Pier B is for non-Schengen Area flights only.
  • Airport staff and security generally don’t mind overnight travellers.
  • Limited dining options and little to no vacant seating in Pier B.
  • A Starbucks in the Departures Hall is open 24-hours.
  • WiFi is available. See WiFi information in the airport guide below.

Where to Sleep

  • Airside has plenty of benches for stretching out. Look for large couches that up to 3 or 4 people can sleep.
  • Airside in the Schengen Zone has plenty of benches and mobile charging points. There is a comfortable couch in the duty-free area near Tin Tin Rocket and the B zone transfer area. The terminal is usually quiet at night, but have earplugs handy to block out noises from any late arrivals.
  • There aren’t too many late night departures, so it can be pretty quiet.
  • For uninterrupted sleep, a few hotels are located at or near the airport. See Airport Hotels in the airport guide below.

Good to Know

  • Economy class travelers can buy a pass and relax in several airport lounges; showers are available in one. See Airport Lounges in the airport guide below for locations and rates.

For more information about the services and facilities available, scroll down to continue exploring our Brussels Zaventem Airport Guide. Send us your airport tips to help us keep this information up to date.

» Read All Brussels Airport Reviews Write a Review

Brussels Zaventem Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges / is a lounge that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program (ie. Priority Pass). Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

  • Diamond Lounge - Location: Terminal A, Airside, 2nd Floor, Schengen Flights. Lounge Access: Pay at the Door • Prepaid lounge passes •  Lounge membership programs. [ more lounge info ]
  • Brussels Airlines Lounge - Location: Terminal A, Airside, near Gate A42. Lounge Access: b flex economy+ passengers on European routes with payment of € 25 at the airport.
  • Diamond Lounge - Location: Terminal B, Airside. Showers are available. Lounge Access: Pay at the Door • Prepaid lounge passes •  Lounge membership programs. [ more lounge info ]
  • Brussels Airlines Lounge - Location: Terminal B, Airside, near Gate B01. Lounge Access: b flex economy+ passengers on European routes with payment of € 25 at the Airport.

[ back to top ]

Airport Hotels

If sleeping in Brussels Zaventem Airports does not appeal to you, there are hotels near the airport that offer shuttle service:

  • Sheraton Hotel - Located opposite the airport terminal, this is the only hotel on airport premises. Their website says it is 39 steps from the terminal. Day rooms are available (8:00AM - 6:00PM). Free airport shuttle runs every 15 minutes from 8:00AM to 8:45PM (must be pre-booked).
  • Novotel Brussels Airport - (5 minutes from the airport) Free airport shuttle operates 24/7.
  • Ibis Budget Brussels Airport - (8 minutes from the airport) Free airport shuttle runs from 4:00AM to 10:00AM and 5:00PM to 10:00PM (4:00PM to 9:00PM on weekends). Reservations are required.
  • Crowne Plaza - (5 minutes from the airport) Free airport shuttle runs every 20 mins between 6:00AM - 10:50PM (weekdays) and from 6:00AM - 9:40AM and 6:00PM - 9:40PM (weekends). Outside these hours you will need to pay for a taxi. Shuttle departs from the central bus station which is located on Level 0, Departure Bay E.
  • Van der Valk Brussels Airport- (5 minutes from the airport) Free airport shuttle is available.
  • Hotel NH Brussels Airport - (5 minutes from the airport) Airport shuttle is available.

To see more options there is a list of hotels near Zaventem Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.

[ back to top ]

Airport WiFi / Internet

Unlimited free WiFi is available at the airport. You must provide your information or use your Facebook or Google+ account to access the network. Telenet, Boingo and iPass can use their log-ins. Brussels Airport information can be accessed online without registering.

Computers with internet access are available for a fee at rent 2connect telecommunications store. Location: Main Terminal, airside Hours: 8:00AM - 8:00PM (closed at 2:00PM on Sat,Sun). Computers with internet access are also available at any of the five Telenet communications centers in the airport. Locations: Pier A (near Gates A55-A57) • Pier B (near Gates B25-B27) • Topaz (1st Floor) • Zone T (near Gates A/T68 and A/T70)

[ back to top ]

More Services, Facilities & Things To Do On A Layover At The Airport

  • ATMs / Cash Machines - Belfius ATMs dispense Euro in these locations: Departures Hall • Arrivals Hall • Piers A and B • Baggage Reclaim Travelex foreign currency ATMs dispense GBP and USD in these locations: Departures Hall • Gate T • Piers A and B
  • Baby Care - Baby change facilities are located in restrooms throughout the airport. Several of the restaurants will warm up baby food upon request.
  • Baggage Trolleys - Available free of charge.
  • Children’s Play Area - Locations: Gate A/T68 • near Gate B40.
  • Currency Exchange - Travelex offers currency exchange, international money transfers, traveller's cheques and tax refund service. Location: Arrivals Hall, Baggage Reclaim Area (Hours: 6:00AM - 10:00PM) • Departures Hall (Hours: 6:00AM - 9:00PM).
  • Drinking Water - Thirsty? If you’re running low on cash and need something to drink airside, drinking water fountains are available throughout Piers A and B on the Departures Level.
  • Duty Free & Shopping - IDF Duty-Free is available in the Pier A shopping area. Hours: 4:30AM - 9:00PM (closed at 8:00PM on Sat). A wide variety of retail shops are also available.
  • Food & Drinks - Food concessions throughout the airport operate with varying schedules. These options are open 24 hours: Hi! Brussels (Arrivals Hall)
  • Hairdresser - Mens’ and Ladies’ Hairdresser. Location: Not available. Hours: Monday to Friday 9:00AM – 7:00PM
  • Health Services - MEDA provides urgent medical care at Brussels Airport. Location: Terminal Ground Level 0. Hours: 24 hours a day.
  • Information Desk - Lost or need some airport information? There is an Information desk in the Arrivals Hall. Hours: 6:00AM - 9:00PM (Daily).
  • Luggage Storage & Lockers - For hands-free time in the airport, small short-term storage lockers are available airside at € 1 for 30 min., € 2 for 1 hour, € 3 for 2 hours and € 5 for 24 hours. Locations: the shopping areas of Pier A, Ground Floor and 1st Floor. If you have larger luggage or need to store it for a longer period of time, coin-operated lockers are available landside at € 7.50 per 24 hours. After 72 hours, your luggage will be moved to a storage room, where you will have to retrieve it from an attendant after paying the balance due. Oversized luggage must be stored in the storage room, by calling an attendant on the interphone near the lockers. Location: Level 0, on the left against the facade, accessible by leaving the terminal through the bus station exit.
  • Luggage Wrapping - SecureBag service is available for rates from € 10 - € 20 per bag, depending on the size. Location: Departures Level, opposite the escalator Hours: 4:30AM - 10:00PM
  • Medical Services - MEDA provides urgent medical assistance to travellers at the airport. Location: Ground Level, Level 0, at the exit towards the bus station. Hours: open 24 hours.
  • Mobile Charging - At the time of this update, we did not have any information about mobile charging availability. If you know, write a review or email us at guides@sleepinginairports.com.
  • Pharmacy - Location: Departures Hall Hours: 7:00AM - 7:00PM.
  • Post Office - PostPunt / Point Poste Location: Arrivals Floor, in the louis delhaize Supermarket Hours: 8:00AM - 8:00PM (closed on Sunday).
  • Prayer rooms - The airport offers a Muslim prayer room, Jewish prayer room, Catholic prayer room, Orthodox room, Protestant worship room, and a "Meditation space for freethinkers". Locations: Pier A, Airside, near Gate 42 • Pier B, Mezzanine Level, Duty Free Shopping Area.
  • Rest Zones - Not available.
  • Showers - Showers are available in the Diamond Lounge. [ see Airport Lounges above ]
  • Smoking - There are two smoking rooms located airside: Pier B, near gate 17 • Pier A, near gate 63.

[ back to top ]

Airport Hours

The airport is open 24 hours.

[ back to top ]


As of March 2018, Brussels Zaventem airport is served by the following airlines: Adria Airways • Aegean Airlines • Aer Lingus • Aeroflot • Air Algerie • Air Arabia • Air Baltic • Air Canada • Air Europa • Air France • Air Malta • Air Moldova • Air Serbia • Air Transat • Alitalia • ANA • Austrian Airlines • Blue Air • BMI regional • British Airways • Brussels Airlines • Bulgaria Air • Cathay Pacific • Cobalt Air • Corendon Airlines • Czech Airlines • Croatia Airlines • Delta • easyJet • Egyptair • El Al Israel Airlines • Emirates • Ethiopian Airlines • Etihad Airways • Eurowings • Finnair • FlyEgypt • Freebird • Georgian Airways • Hainan Airlines • HOP! • Iberia • Icelandair • KLM • LOT • Lufthansa • Middle East Airlines • Nordica • Qatar Airways • Qeshm Air • Royal Air Maroc • Rwandair • Ryanair • SAS • SunExpress • Swiss • Tailwind • TAP Portugal • Tarom • TUIFly • Tunisair • Turkish Airlines • Ukraine International Airlines • United Airlines • Vueling • WOW Air.

[ back to top ]

Airport Transportation: Getting To/From The Airport


Buses stop at one of the three platforms inside the airport bus station, located on Level 0, just below the Arrivals Hall.

The airport is well connected to the bus system offering at least 6 bus lines to Brussels and approximately 12 lines serving the regional areas. For fares and route information, visit the Brussels Zaventem airport website.

Car Rentals

The following car rental agencies are located onsite in the Arrivals Hall: Avis/Budget, Enterprise/National/Alamo, Interrent/Europcar, Hertz, Sixt and Thrifty.

Hotel Shuttles

Several area hotels provide airport transportation service as a courtesy to their guests. Here are a few hotels offering airport shuttle service: Crowne Plaza Hotel Brussels Airport   •  Golden Tulip Brussels Airport   •   Gresham Belson Hotel   •   Holiday Inn Brussels Airport   •   Ibis Brussels Airport   •   Ibis Budget Brussels Airport   •   Mercure Brussels Airport   •   NH Brussels Airport   •   Novotel Brussels Airport   •   Pentahotel Brussels Airport   •   Thon Hotel Brussels Airport.


Metered taxis are available outside of the Arrivals Hall on a 24-hour basis. Reservations are not required. For safety reasons, use only licensed taxis with the blue and yellow emblem, and do not accept unsolicited offers for a ride from illegal taxis. At the time of this January 2018 update, the estimated one-way fare between the airport and the city is € 45.

For service to or from North of France for a party of 3 - 8 passengers, contact TOC-TOC airport taxi service.


Brussels Airport has a train station below the airport in Basement Level 1. You will need to have your train ticket in hand to enter the station’s automated entry gates.

National trains conveniently travel from Brussels Airport to the major cities in Belgium. Some examples include: Brussel Central, 17 mins; Antwerp, 30 mins; Charleroi, 83 mins. For train routes, schedules, fares and ticket information, visit the Belgian Rail website.

Direct international travel is possible with 16 daily departures from the airport to Amsterdam, via Dordrecht, Rotterdam and The Hague. For train routes, schedules, fares and ticket information, go to the SNCB Europe website.

[ back to top ]

Have you been to this airport?

Write a Review

Last Updated: 13 November 2017

This guide is for informational purposes only to assist with your planning and is subject to change at any time. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors, or to add/change any items mentioned in the guide, please contact us .