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Istanbul Ataturk Airport Guide

istanbul ataturk airport guide

In this section you will find traveller airport reviews as well as our Istanbul Ataturk Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

Too crowded and nearly zero space to put your feet up and relax on a long layover. Bars and restaurants are packed and very limited seating. Every time I fly through here I regret it.
- a traveller (June 2016)

Airport Overview

To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us about their time at Istanbul Atatürk International Airport.

What to Expect

Istanbul Atatürk International Airport features two interconnected passenger terminals, with one serving domestic travel and the other, international. As Turkey’s largest airport, the facilities stay crowded at all times, and, despite significant seating, there is not enough seating to accommodate all travellers. Travellers have reported poor and rude customer service from staff, many of them who don’t seem to speak much English; but travellers feel safe due to enhanced security. Landside and airside shopping and dining services are available throughout the airport, with some eateries offering 24-hour service. WiFi is available, and there are some charging spots for re-charging mobile devices, but you will have to seek them out. For additional comfort while you wait, economy class passengers can pay to use one of the first-class airport lounges, some of which offer showers. See Airport Lounges in the airport guide below.

Where to Sleep

Travellers tend to recommend the International over the Domestic Terminal for better sleeping, though both are described as not having enough seating capacity for the number of passengers. That said, much of the seating, if you can get it, is described as comfortable and some of it armrest-free. Some gate areas are dimly lit at night, and might contain a free seat or comfortable corner spot. Try the corridor by Gates 201-204 for a quieter stay and cushioned seats. (August 2016 review). A few benches without armrests have also been spotted at Baggage Claim 10 (December 2015 review). For uninterrupted sleep, there is a hotel at the airport, and some others just a quick shuttle ride away. See Airport Hotels in the airport guide below.

Good to Know

If your layover is longer than 6 hours during the day, take advantage of a free tour of Istanbul courtesy of Turkish Airlines. See Transit Tours in the airport guide below.

For more information about the services and facilities available, scroll down to continue exploring our Istanbul Ataturk Airport Guide. Send us your airport tips to help us keep this information up to date.


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Istanbul Ataturk Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program (ie. Priority Pass). Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

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Airport Hotels

If sleeping in Istanbul Airport does not appeal to you, there are hotels inside and near the airport:

  • Inside Airport TAV Istanbul International Airport Hotel - Located inside the terminal in two sections (landside and airside). The airside location is located on the right after the passport control point at the departure floor of the international terminal. The landside is located next to the VIP Lounge in the international terminal. The airside location provides hourly rates and is not for passengers transiting from domestic to international flights, or vice versa. Guests for airside location must present boarding card at check-in. Hourly rates are offered in 3 hour blocks. Airside rates from € 95 (single) / € 110 (double) for up to 3 hours. For 15-24 hours, the rates are € 195 (single) / € 220 (double) plus VAT. » Check Rates
  • WOW Airport Hotel - (5 minutes from the airport) Free airport shuttle runs from 6:30AM to 10:30PM. » Check Rates
  • Radisson Blu Conference & Airport Hotel Istanbul - (8 minutes from the airport) Located adjacent to the airport. Free shuttle available from 5:00AM to 1:00AM. Shuttle leaves on the hour from the hotel to the airport, and on the half-hour from the airport to the hotel. Pick-up is in front of the A and B gates at international arrival terminal. » Check Rates

To see more options there is a list of hotels near Istanbul Ataturk Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.

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Airport WiFi / Internet

Free Wi-Fi is available throughout the terminals, you can surf 2 hours for free. You will require a mobile phone number capable of receiving texts in Turkey. If you have an international phone, you will have to pay for service or go to Starbucks.

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More Services, Facilities & Things To Do On A Layover At The Airport

  • ATMs / Cash Machines - Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: unknown.
  • Currency Exchange - There are five currency exchange offices total in Atatürk Airport. You can find two of them landside in International Departures, two of them airside in International Arrivals, and one located landside in International Arrivals.
  • Duty Free & Shopping - There are at least 20 shops (Domestic and International terminal locations) which are open 24 hours a day.
  • Food & Drinks - Food concessions throughout the airport operate with varying schedules. These options are open 24 hours:
    »   International Arrivals: Caffé Nero • Simit Sarayı Mobil • Starbucks.
    »   International Departures (landside): Caffé Nero • Restro (Mezzanine) • Simit Sarayı (Counter B).
    »   International Departures (airside): Caffé Nero (Food Court and opposite Duty Free) • Cake & Bakes (Food Court) • Coca-Cola Bus Gate (Gates 301/312) • Coca-Cola Cafe (Gate 213) • Millennium Lounge (Mezzanine) • Simit Sarayı (Gate 219) • Starbucks (Gate 219) • The Greenport (opposite Duty Free) • Turcuisine (Food Court).
    »   Domestic Departures (airside): C&B • Kokpit (in the Food Court) • Tadında Anadolu (in the Food Court) • Starbucks
  • Hair Salon - Spa Express & Hairdresser and Parisli Cemil provide beauty and salon services in both Domestic and International terminals.
  • Information Desks - There are a total of five information desks in the airport, all open 24 hours. There is one desk each in the landside area of International Departures and Arrivals, and the Transit Information Desk is located airside in International Departures. The Domestic Terminal has one each in the landside area of Domestic Departures and Arrivals.
  • Luggage Storage & Lockers -Everything from plastic shopping bags to luggage to bicycles can be stored in Baggage Custody Services. Daily storage rates are 15.00 TL (plastic shopping bags), 20.00 TL (regular sized suitcase, backpack, etc.), 30.00 TL (large items, like golf bag) to 45.00 TL (oversized items, like bicycles). Location: International, landside, Arrivals floor • Domestic, landside, Arrivals floor Hours: Open 24 hours.
  • Luggage Wrapping - Truestar Luggage Wrapping service is available. Locations: entrance of the Domestic Terminal, landside, Departures Level • International Terminal, landside, in front of Check-In Counters B and D Hours: Open 24 hours.
  • Massage - Massage & Oxygen Bar. Location: International Terminal, airside, Departures. Massage services are also available at the TAV Istanbul International Hotel. [ see Airport Hotels above ]
  • Medical Services - Urgent and emergency medical treatment is available at the Portclinic. Two Portclinics can be found on the Arrivals level of both the International and Domestic terminals. Hours: Open 24 hours.
  • Mobile Charging - According to a review in January 2018, there are mobile charging stations that
  • Pharmacy - Günay Eczanesi. Location: International Terminal, landside, Arrivals.
  • Prayer Rooms - There are eight masjid (mosques) total in the airport. Two mosques, one each for males and females, are available in the following locations: Check-In area • International Departures (airside) • International Arrivals Floor • Domestic Departures gates Hours: Open 24 hours.
  • Rest Zones - Not available.
  • Showers - Available in the Comfort and Primeclass Lounges in the International Terminal. [ see Airport Lounges above ]
  • Transit Tours - Turkish Airlines provides free sightseeing tours to travellers with a layover 6 - 24 hours in duration. Visit the Hotel Desk in the International Arrivals terminal at least 30 minutes before the tour starts. Tours take place from 8:30AM - 11:00AM • 9:00AM – 3:00PM • 9:00AM – 6:00PM • 12:00PM – 6:00PM • 4:00PM - 9:00PM (cultural walk). Read our blog post "Top 6 Airports Offering Free Layover Tours!" for more info.

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Airport Hours

The airport is open 24 hours.

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Airlines

As of March 2018, Istanbul Ataturk airport is served by the following airlines: Adria Airways • Air Astana • Alitalia • Azerbaijan Airlines • Delta • Emirates • Iran Air • Korean Air • Meraj Airlines • Qeshm Air • Scat Air • Tajikistan Air • Turkmenistan Airlines.

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Airport Transportation: Getting To/From The Airport

Bus

City-owned Havataş Airport buses offer service from Atatürk Airport to Taksim Square and the Yenikapi Fast Ferry Terminal. For further information, go to the Havataş website.

Car Rentals

Car rental agencies are available in both Domestic and International Terminals of the airport. For a list of agencies and which terminal they serve, visit the Istanbul Airport website.

Hotel Shuttles

Several area hotels provide airport shuttle service free or for a small fee. Contact your hotel of choice for shuttle service availability. The following hotels offer airport shuttle service: Airport Inn Hotel   •   Elite World Business Hotel   •   Istanbul Gonen Hotel   •   Radisson Blu Conference & Airport Hotel  •   Ramada Encore Istanbul Hotel   •   Renaissance Polat Istanbul Hotel   •   Sapko Airport Hotel   •  WOW Airport Hotel.

Metro

The airport is connected to the Metro system via the TAtatürk Havalimani station, just a short walk from the airport terminals. For information on Metro routes, fares and schedules, go to the Istanbul Ulaşım website.

Taxis

Metered taxis are readily available 24 hours a day at both terminals. Fare includes a flag drop charge plus charge per km, as well as charge per minute during traffic jams or if the passenger requests that a driver stop and wait. You can calculate an estimate of your ride by using this airport-endorsed Istanbul Taxi Price Calculator before hailing a taxi.

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Last Updated: 24 April 2018

This guide is for informational purposes only to assist with your planning and is subject to change at any time. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors, or to add/change any items mentioned in the guide, please contact us .