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London Gatwick Airport Guide

london gatwick airport guide

In this section you will find traveller airport reviews as well as our London Gatwick Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

The police were lovely they even bought me a coffee.

Airport Overview

What to Expect

  • Gatwick Airport is made up of two terminals: North and South.
  • Some shopping and food are open 24-hours.
  • Free WiFi is available. However, it is said to be slow and inconsistent. See WiFi in the airport guide below.

Where to Sleep

  • Before security: there are sleep-friendly armchairs and soft benches without armrests in the South terminal. In the North Terminal, there are some comfortable seats on the lower level, near the coffee shop.
  • After security: there are some benches without armrests where it would be possible stretch out.
  • Bright lights and noise should be expected. Be prepared and take a sleep mask and earplugs or noise-cancelling headphones. A blanket will also come in handy.
  • For uninterrupted sleep, several hotels are located inside or near the airport. See Airport Hotels in the airport guide below.

Good to Know

  • Economy class travelers can buy a pass and relax in one of the airport lounges.. See Airport Lounges in the airport guide below for locations and rates.

For more information about the services and facilities available, scroll down to continue exploring our London Gatwick Airport Guide. Send us your airport tips to help us keep this information up to date.

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Gatwick Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

If you are an economy class traveller, you can enter these lounges at London Gatwick airport either by paying at the door, purchasing a lounge pass or through a lounge membership program (ie. Priority Pass). Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

North Terminal
South Terminal

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Airport Hotels

If sleeping in London Gatwick Airport does not appeal to you, there are hotels near the airport:

  • Inside AirportBloc Gatwick - A budget hotel located inside the South Terminal on the 3rd Floor, Departures Level, beside security.
  • Inside AirportYOTELAIR - Located in the South Terminal next to International Arrivals, this budget airport hotel offers day rooms/ hourly (4 to 24 hours). Transit (airside) passengers will need valid entry into the UK to stay here.
  • At AirportHampton by Hilton London Gatwick Airport - Directly connected to the North Terminal via walkway, and connected to South Terminal via free shuttle service. The shuttle runs every 2 +/- minutes, 24 hours a day.
  • At AirportHilton London Gatwick Airport - Connected to the South Terminal by a covered walkway. Day rooms are available 9:00AM - 6:00PM.
  • At AirportPremier Inn London Gatwick North Terminal Hotel - Located opposite the North Terminal, this hotel provides free 2-minute transfers to the South Terminal.
  • At AirportSofitel London Gatwick - A 4-star hotel connected directly to the North Terminal via covered link bridge. Day rooms are available 9:00AM - 6:00PM.

To see more options there is a list of hotels near Gatwick Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.

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Airport WiFi / Internet

Free WiFi is available at Gatwick Airport for 90 minutes. Connect to the “Gatwick Free wi-fi” network and follow the steps to sign up. After first session is over, additional time can be purchased by reopening your browser and connecting to Boingo hotspot. Additionally, self-service Surfbox internet stations are available throughout the airport. All Surfbox kiosks have mobile charging capabilities, and the landside Surfboxes also have printing facilities. Prices are clearly displayed, and payment is by coin or credit card.

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More Services, Facilities & Things To Do On A Layover At The Airport

  • Art at the Airport - The works of 3 different local artists are now on display throughout the airport. Check out the unique mosaic celebrating Her Majesty’s Diamond Jubilee, the artwork is created with 5,500 pictures of people from Sussex, Kent and Surrey. Location: South Terminal.
  • ATMs / Cash Machines - ATMs are available landside and airside in both terminals. All valid UK bank cards are accepted, as well as credit cards.
  • Baby Care Facilities - Designated rooms for the care and feeding of babies are available in the check-in area, on the way to the gates, in the transfer area, and after passport control in Arrivals. Look for rooms marked with a babycare symbol. Diaper change folding tables are also available in mens’ and womens’ restrooms located throughout the airport.
    Strollers are available for use upon arrival in the airport, free of charge, to be returned to collection points in Baggage Reclaim after use.
    Boots Drugstore, located both landside and airside, offers a pre-order service for baby milk. Simply place your order five days before your travel, and pick up post security, freeing up space in your hand luggage for other essentials. You can warm up baby bottles at Pret a Manger restaurant, located airside in either terminal.
  • Baggage Trolleys - Available for a refundable deposit of £1 or €1 coin.
  • Chapel / Prayer Room - The airport’s interfaith chapels offer quiet and peaceful places to pray or meditate in both terminals. Scheduled services are held by Anglican, Roman Catholic and Free Church chaplains, and Buddhist services are held every Monday and on significant religious dates. Services usually last about 25 minutes. Locations: North Terminal, landside, 1st Floor, next to EasyJet customer services, before entrance to Hampton by Hilton • South Terminal, landside, 3rd Floor, near Caffè Nero. Hours: Open 24 hours.
  • Children’s Play Area - “Kids Zones” are unmanned areas with toys and TVs for watching cartoons and other kids’ shows. Kids Zones are available in the Departures lounges of both terminals.
  • Currency Exchange - Moneycorp has exchange desks and ATMS located throughout both terminals. Hours: open 24 hours.
  • Duty Free and Shopping - The airport offers four World Duty Free shops, three of which operate 24 hours a day: North Terminal Departures (airside) and Arrivals • South Terminal Departures (airside). A large variety of retail stores is also available including a Boots Drugstore located in the North Terminal (Arrivals) which is open 24 hours.
  • Family Services - Early check-in and bag drop, designated family-friendly parking bays and special “Family Lanes” at security are some of the airport’s offerings to assist families in having a smooth airport experience.
  • Food & Drinks - Food concessions throughout the airport operate with varying schedules. These options are open 24 hours:
    » North Terminal: Costa (Arrivals) • Jamie’s Coffee (airside) • Marks & Spencer Simply Foods (landside) • Starbucks (airside).
    » South Terminal: South Terminal: Caffѐ Nero (landside) • Costa (Arrivals) • Marks & Spencer Simply Food (landside) • Pret a Manger (Departures, airside) • Starbucks (airside).
  • Kid's Zones - Special kid's areas offer play areas and tv lounges for your children, as well as seating for grown-ups. Locations: North Terminal (Airside, behind Boots) and South Terminal (Airside, upstairs, opposite Cafe Rouge).
  • Information Desk - The airport offers a “Your Service Center” in each Terminal. Staff can help out with everything from missed flights to supplying lounge information to suggesting where to eat in the airport. Locations: South Terminal (Opposite Zones J and K) • North Terminal (atrium opposite Zone D).
  • Luggage Storage & Lockers - Excess Baggage Company offers short and long-term left luggage storage in both terminals at the following rates: £6.00 per bag/item for up to 3 hours, £11.00 per bag/item for 3 hour up to your first 24 hours, then £7.50 per bag/item for your second 24-hour period. After 72 hours, the rate is £5.00 per bag/item per 24-hour period. Luggage shipping, courier, tourist information and other services are available. Locations: North Terminal, landside, Arrivals, next to inter-terminal shuttle (Hours: 4:00AM - 8:30PM) • South Terminal, landside, Arrivals, at the back of Check-In (Hours: Open 24 hours).
  • Luggage Wrapping - Available at Excess Baggage Company for a fee. See Luggage Storage & Lockers for locations and hours.
  • Mobile Charging - Free charging points are located airside and landside throughout the airport. If you want a hands-free method of charging, look for one of the ChargeBox kiosks. Located in the Departures lounges of both terminals, ChargeBox kiosks contains a group of small lockers equipped with charging leads for most phones. Phones take about 30 - 90 minutes to fully charge. Just plug in your phone, lock it up and take the key with you while you shop or dine! Rate: £1.50 for 30 minutes.
  • Newspapers - For your reading pleasure, the airport provides The London Evening Standard newspaper, as well as several popular magazines, free of charge! Look for the Green Bug Media pick-up points airside on the way to the gates, and also at several airport restaurants.
  • Rest Zones - Not available.
  • Showers - Showers are available in the Regus Express Business Lounge. [ see Airport Lounges above ]
  • Smoking -Smoking is only permitted outside the terminal in designated areas.
  • Take a Walk - If you want to get out and enjoy the fresh air, there is a national bicycle path that leads to the airport. According to a site visitor "the path led quickly off the site and wound through a pretty wooded suburban area".
  • Work Pods - Regus Express has installed soundproof work pods that come equipped with free WiFi and mobile charging. Locations: North Terminal, Airside, Gates 104-105 • South Terminal, Airside, Gates 31-38. Rate: £10 per 30 mins. Hours: open 24 hours.

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Airport Hours

The airport is open 24 hours.

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As of March 2018, London Gatwick airport is served by the following airlines: Aegean Airlines • Aer Lingus • Aeroflot • Air Arabia • Air Baltic • Air Europa • Air Malta • Air Transat • Aurigny • Austrian Airlines • Belavia • British Airways • Cathay Pacific • China Airlines • Cobalt • Croatia Airlines • easyJet • Emirates • Flybe • Georgian Airways • Icelandair • Iraqi Airways • Med-View Airlines • Meridiana • Montenegro Airlines • Norwegian • Pegasus Airlines • Royal Air Maroc • Rwandair • Ryanair • Sata • Swiss • TAP Portugal • Thomas Cook Airlines • Tianjin Airlines • TUIFly • Tunisair • Turkish Airlines • Virgin Atlantic • Vueling • WestJet • Wizz Air • WOW Air.

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Airport Transportation: Getting To/From The Airport


London Gatwick is connected by local bus and coach service to more than 100 UK towns and cities. Most buses access the airport from the lower forecourt at South Terminal, but some buses also serve the North Terminal, on the lower level outside of International Arrivals.

Here are some coach services from Gatwick:

  • National Express offers low-cost, frequent 24-hour service between Gatwick and Victoria Coach Station (central London), Heathrow Airport, Brighton and Bristol.
  • easyBus offers frequent and direct low-cost transfers between Gatwick Airport and central London, with departures from 4:00AM - 1:00AM.
  • Oxford Bus provides an hourly service between the airport and Oxford called “The Airline”.
  • Gatwick Flyer offers direct service between the South Terminal and Southend.

For information on fares, routes and timetables for both local and coach services, visit the Gatwick Airport website.

Car Rentals

Well known car rental providers are available at Gatwick. Companies include: Alamo • Avis • Budget • Enterprise • Europcar • Hertz • National • Sixt. Location: Car Rental Facility across from the North Terminal.

Inter-Terminal Shuttle

There is a 24 hour terminal shuttle that runs every few minutes.


Taxis and minicabs can also be pre-booked before or upon arrival. Both taxis and minicabs are licensed to transport passengers, but while taxis can be hired without a reservation, minicabs (by law) are not allowed to take passengers without a reservation. Do not accept rides from a minicab driver who approaches you to solicit a ride.


London Gatwick has a railway station at the South Terminal, connected to the North Terminal via free shuttle service. The Gatwick Express is the fastest way to travel between the airport and central London, departing every 15 minutes for the 30 - 35 minute journey to and from London Victoria Station. For more information, visit the Gatwick Airport website.

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Last Updated: 14 November 2017

This guide is for informational purposes only to assist with your planning and is subject to change at any time. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors, or to add/change any items mentioned in the guide, please contact us .