Whether you have a layover, overnight sleepover or you are just quickly passing through, our Hangzhou Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
At about 1:00, the lights were dimmed slightly. I woke at 6:00 when staff started coming in for the morning. – Beccapiglet
HGH Airport Overview
To help you plan your layover or overnight sleepover, here is a quick run-down about what to expect during your time at Hangzhou Xiaoshan International Airport.
What to Expect
Hangzhou Airport (code: HGH) is a large, modern airport with separate terminals for international and domestic flights. One reviewer reports that the domestic terminal provides a decent variety of shopping and dining options. Free WiFi is also available to help pass your time. Economy class passengers seeking additional comfort and facilities have the option to use one of the lounges. See our Airport Lounges section for locations and rates.
Where to Sleep
One airport sleeper has recommended the international terminal as a decent place to sleep thanks to its nice, comfortable seats and convenient power outlets. According to other traveller reviews, the terminal can get crowded and empty seats may be hard to find. If you see a vacant seat, be sure to grab it quickly and as early as possible! For uninterrupted sleep, there are hotels near the airport. See locations in the Airport Hotels section below or read some traveller airport reviews for more tips.
Due to the current Covid-19 pandemic, all services and times listed below are subject to change. Some services and facilities may remain closed or operate with reduced hours. Airport tips and suggestions in this guide and elsewhere on the site were written before March 2020 and may no longer be valid. If you are planning to sleep in the public area of the terminal overnight, have a back-up plan! We’ve heard from a few travellers at other airports and they were not permitted to stay overnight. We’re not sure if that will apply to this airport, until a reader lets us know the current situation. We will start updating all of our guides in October 2021. To help us with this massive update, you can add or update information or write a review and submit photos and airport tips.
For more airport information continue scrolling down to explore more in our Hangzhou Airport Guide.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security. For more information on Europe’s Schengen Area, click here.
Airport Hotels & Sleep Pods
If sleeping on the floor in the Hangzhou Airport does not appeal to you, there are hotels near the airport:
Inside Airport Take a Nap – Location: Terminal 1, Airside, 1st Floor, near Gate 6. This 309 sq meter facility offers 38 pods – 28 pods are lay flat business class seats and 10 pods are GoSleep capsule pods. Rates: 60 yuan (4 hours) and 10 yuan each hour afterwards. An overnight stay from 10:00PM – 8:00AM is approx. 120yuan. » Check Rates
At Airport Holiday Star Airport Hotel – Located at the airport. Free airport shuttle every 30 minutes. » Check Rates
Near Airport ZTG Grand Hotel Airport Hangzhou – (4 minutes from the airport) Free roundtrip airport shuttle is available upon request. » Check Rates
To see more options there is a list of hotels near Hangzhou Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!
- VIP Lounge No.6 – Location: Domestic Terminal 3B, Airside, opposite Gate B23. Lounge Access: Lounge membership programs.
- Easygo VIP International Lounge – Location: International Terminal 2A, Airside, next to Gate A08. Lounge Access: Lounge membership programs.
- HNA Club – Location: Location: Terminal 3, Airside, Domestic Departures, 3rd Floor. Lounge Access: Lounge membership programs.
Free WiFi is available at Hangzhou Airport. Surprisingly, a Chinese mobile number is not required for access.
Internet Cafes are located at the Red Eagle Internet Cafe (Airside, Gate 20, Domestic Departures | Hours: 8:30AM – 10:30PM) and Global Leisure Cafe (Airside, Gate 19, Domestic Departures | Hours: 8:00AM – 10:30PM) and China Unicom Leisure Cafe (Airside, Gate 19, Domestic Departures | Hours: 8:30AM – 8:00PM).
More Services, Facilities & Things To Do On A Layover At The Airport
ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: departures and arrivals.
Children’s Play Areas – When you want to ensure your kids burn off all their energy before their flight, take them to the children’s play area. Location: Airside, Departure Hall, adjacent to Gae A01.
Currency Exchange – Available. Location: Terminal A, near A02 Gate/Duty Free (Hours: 8:00AM – 11:00PM) • Terminal A, Landside, Arrivals at Hall 2 (Hours: 8:00AM – 11:00PM) • Terminal B, Landside, Arrivals, Hall 12 (Hours: 9:00AM – 10:00PM).
Drinking Water – Thirsty? There are 22 water fountains/water bottle refill stations located throughout the domestic terminal and 21 in the international terminal.
Duty Free & Shopping – Duty Free is available as well as a good selection of shops to pass the time. You will find 3 Family Marts available for any last minute items. Location: Terminal A, Landside, Arrivals, near Gate 4 • Terminal B, Landside, left side of the island • Terminal B, Landside. Hours for all locations: 6:00AM – 12:00AM.
Food & Drinks – Options are available in both Terminals. Most food concessions throughout the airport operate with varying schedules. At the time of this update, 24-hour dining is not available. Some of the dining options include: McDonald’s • Beef Noodle Restaurant • Starbucks • KFC • Dio Coffee • Ajisen Ramen and many more.
Information Desk – There are three information desks in the terminal building hall: Domestic Departure Hall, opposite Gate 1 • International Departure Hall, opposite Gate 3 • Domestic Arriving Hall between Gate 5 and the Shuttle Bus Waiting Room.
Luggage Trolleys – Carts are available free of charge. Location: Domestic Departure Hall, Boarding Gate 17 and Domestic Arrival Hall, close to Boarding Gates 20 and 25.
Luggage Storage & Lockers – Location: Departure Hall. Hours: 6:30AM – 11:00PM. Rate: Starting at CYN 10/piece for up to 8 hours upwards to CYN 20/piece per 24 hours.
Luggage Wrapping – Protect your bags from theft and damage by having your bags wrapped in plastic. Locations: Domestic Terminal, 2nd Floor, near Gate 11 • International Terminal, 2nd Floor, near gate A3. Rates: CYN 10 – 25 depending on size of the bag.
Medical Services – If you feel unwell or injure yourself, there are 4 medical points, with at least one located within each terminal. All medical points operate for 24 hours.
Mobile Charging – At the time of this update, we did not have any information about mobile charging availability. If you know, click here to update this airport guide.
Rest Zones – There are no dedicated sleeping areas, quiet areas or rest zones. If this information has changed, click here to update this guide.
Showers – Not available.
Smoking – There are 3 designated smoking areas within the terminal. Locations: International Departure Hall, airside (Gate 11), Domestic Departures Hall, airside (Gate 18) and Domestic Departure Hall, Airside (Gate 19).
Spa Services – Visit the Hong Kong VIP Leisure Center for tea, foot baths, massages and more. Location: Terminal B, Landside. Hours: 9:00AM – 10:00PM.
As of this update, we were unable to confirm airport hours of operation. We recommend that you read a few reviews before deciding to sleep in the airport overnight. If you know the airport hours, click here to update this airport guide.
Hangzhou airport is served by the following airlines: Air Asia • Air China • Air Macau • All Nippon Airways • Asiana Airlines • Capital Airlines • Cathay Pacific • China Eastern Airlines • China Southern • EVA Air • Hainan Airlines • Hong Kong Airlines • Huaxia Airlines • KLM • Korean Air • Mandarin Airlines • Okay Airways • Qatar Airways • Shandong Airlines • Shanghai Airlines • Shenzhen Airlines • Sichuan Airlines • Tianjin Airlines • Tokai Airlines • United Airlines • Xiamen Airlines.
Airport Transportation: Getting To/From The Airport
Designated “airport buses” offer express service between the airport and city center for about CYN 20. Buses usually won’t depart until full, so this is a good option if you’re not in a hurry.
The following car rental agencies have offices onsite: Extreme Car Rental • Shenzhou Car Rental.
Some local hotels offer shuttle service to and from the airport. Contact your hotel of choice for availability and details.
Metered taxis are readily available for hire in the ground transportation area.
Last updated: 2020-06-17
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.