Whether you have a layover, overnight sleepover or you are just quickly passing through, our Mackay Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
To help you plan your layover or overnight sleepover, here is a quick run-down about what to expect during your time at Mackay Airport.
What to Expect
Mackay Airport has a small terminal that handles a few domestic routes, primarily to Brisbane. Amenities include a few shops and eateries, free WiFi, and showers in the departures area bathrooms. Lounges are available to passengers flying on Qantas and Virgin Australia. See Airport Lounges in the airport guide below for location and access information.
Where to Sleep
Camping out overnight is not possible as the airport is closed from 9:30PM until 5:00AM. For uninterrupted sleep, a hotel is located in walking distance of the terminal. Additional hotels are nearby. See our Airport Hotels section below for more info.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!
- Qantas Club – Location: Ground Floor, beside Qantas check-in counter. Lounge Access: Qantas Club Membership. [ more lounge info ]
- Virgin Australia Lounge – Location: Airside, Domestic Departures, Ground floor. Lounge Access: Pay at the Door with proof of Virgin Australia Airlines ticket • Virgin Australia Membership. [ more lounge info ]
If sleeping in Mackay Airport does not appeal to you, there are hotels near the airport:
- Ibis Mackay Airport – A new hotel with 152 rooms, located just a few minutes walk from the airport gates. No airport shuttle. » Check Rates
- Illawong Beach Resort – (5 minutes from the airport) There are mixed reviews about this location, but this is the closest hotel to the airport until the Ibis Mackay Airport opens. No airport shuttle. » Check Rates
- Ocean International Hotel – (5 minutes from the airport) No airport shuttle. » Check Rates
To see more options there is a list of hotels near Mackay Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
Free WiFi is available at Mackay Airport for 30 minutes within every 24 hours.
ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside, two at the Arrivals end of the Terminal • Airside, two in the departures lounge.
Baggage Trolleys – Need a hand with your luggage? Baggage trolleys are available free of charge in baggage claim, in the car parks and in front of the terminal.
Currency Exchange – Crown Currency offers currency exchange, phone cards, and more. Location: . Hours: 8:30AM – 5:00PM (Monday – Friday) and 7:00AM – 12:00PM (Saturday), closed Sunday.
Disabled Services – Mackay has a full Disability Access Facilitation Plan that outlines all services and facilities. It includes details on wheelchairs, accessible toilets, handicap parking and more.
Family Services – If you are travelling with an infant, there are baby care rooms for breastfeeding and diaper-changing. Locations: airside and landside near the bathrooms.
Food & Drink – Food concessions throughout the airport operate with varying schedules. At the time of this update, there are no 24-hour dining options. Food options include: Carlyle and River Coffee Co. • The Barra Bar • The Botanist Kitchen & Bar. Located at the Ibis Hotel on airport grounds, the Turbarlence Restaurant is another option, open 6:00AM – late.
Information Desk – located in the departures area (landside).
Luggage Storage & Lockers – Store your luggage at the Ibis Hotel on the airport grounds (4 minute walk from the airport). Rates: $7.00 per bag which includes a $6.00 bar tab credit at TurBarlence (upon collection).
Mobile Charging – Power outlets and desktop charging stations are available in the Departures lounge.
Observation Area – Get a bird’s eye view of the apron and runway! Available to both visitors and travellers, the observation deck has tables, seating, food and bar service, and designated smoking area. Location: Airside.
Rest Zones – Not available.
Shopping – Two options are available: Newspapers, magazines, snacks, and more are sold at the Relay store. An assortment of small electronics and travel-related gear is available for purchase at Tech2Go.
Showers – Yes, showers are located in both the men’s and ladies toilets at the departures end of the terminal (opposite the check-in areas).
Smoking Area – Located airside in the observation area and outside baggage claim.
The airport is open 5:00AM – 9:30PM. Hours may change according to flight schedule. It is not possible to sleep in the airport overnight.
As of January 2019, Mackay airport is served by the following airlines: Jetstar • Qantas • Virgin Australia.
Airport Transportation: Getting To/From The Airport
There There is currently a trial of a public bus service between Mackay Airport and the city centre. Route number 303 runs eleven times a day Monday to Friday and four times on Saturday. For fares, routes and schedules, visit the My Transit Link website.
If you have additional onward travels, Greyhound offers services from the airport to many other destinations. For fares, routes and schedules, visit the Greyhound website.
Rental cars are available, and the following companies have desks just in front of the security-screening checkpoint. Companies include: Avis • Budget • Enterprise • Europcar • Hertz • Thrifty.
At the time of this update we were able to find only one hotel that provide an airport shuttle: Potters Oceanside Motel.
Taxis are available at the taxi rank just outside the terminal. Taxis are metered and all fares are subject to an additional $2 airport fee.
Last updated: 2019-05-30
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.