Whether you have a layover, overnight sleepover or you are just quickly passing through, our Shenzhen Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
at the departure area…you are NOT allowed to sleep there, that’s why there are almost no seats available – kristiantos
To help you plan your layover or overnight sleepover, here is a quick run-down about what to expect during your time at Shenzhen Airport.
What to Expect
Despite its name, Terminal 3 is the only terminal at Shenzhen Airport. The large, modern building is recently built and handles all domestic and international routes. Choose from dozens of restaurants and eateries serving local and Western fare, more than half of which are open 24 hours. Other amenities include duty-free and retail shops, a designated rest zone, and free WiFi. Economy class passengers can pay to enter several airport lounges. See Airport Lounges in the airport guide below for location and access information.
Where to Sleep
Travellers certainly spend the night here but it isn’t the most comfortable airport rest. A designated overnight rest area has rows of hard seats equipped with armrests – not exactly sleep-friendly. Other options are bean-shaped seating made of hard plastic. Try the McDonald’s or a cafe for lie-flat benches or opt for the floor with a sleeping bag or travel mat. For uninterrupted sleep, a hotel is located inside the terminal. Other nearby hotels offer free shuttle service. See our Airport Hotels section below for more info.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security. Due to the current Covid-19 pandemic, all services and times listed below are subject to change.
Pay-per-use, Single Visit Passes & Lounge Memberships
- Guest Lounge – Multiple Locations – (1) Domestic Terminal and (1) International Terminal. Lounge Access: Pay at the Door • Lounge Membership Programs.
- First & Business Class Lounge (Joyee 1) – Domestic Terminal, Airside, Level 4. Lounge Access: Pay at the Door.
- First & Business Class Lounge (Joyee 2) – Domestic Terminal, Airside, Level 3, near Gate 39. Showers are available. Lounge Access: Pay at the Door.
- International First & Business Class Lounge (Joyee 3) – International Terminal, Airside, Level 3, across from Gate 9. Lounge Access: Pay at the Door.
- VIP Lounge – Domestic Terminal 3, Airside, near Gates 26 & 27. Lounge Access: Pay at the Door.
If you are a First or Business Class traveller you may have access to the lounges listed below. For more information, check the airline’s website.
Domestic Terminal, Airside
China Southern V1 First & Business Class Lounge • China Southern V2 First & Business Class Lounge • Shenzhen Airlines King Hall Lounge 1 • Shenzhen Airlines King Hall Lounge 2 • Shenzhen Airlines King Hall Lounge 3 • China Southern Elite Membership Lounge.
International Terminal, Airside
Shenzhen Airlines International King Lounge • Korean Air KAL Lounge.
If sleeping in Shenzhen Airport does not appeal to you, there are hotels inside and near the airport:
Inside Airport Hyatt House Shenzhen Airport – Located inside Terminal 3. To access, from the Arrivals Hall, head to exit 14 and take the elevator to the third floor. » Check Rates
Near Airport Vienna Hotel – (7 minutes from the airport) Located opposite the international departures terminal. Free roundtrip airport shuttle is available. » Check Rates
Near Airport Sunris Prosperous Airport Hotel – (5 minutes from the airport) Located near the old terminal, after the metro station. 10-minute ride to the new terminal. Free scheduled airport shuttle is available. » Check Rates
Near Airport Sunway Hotel Shenzhen Airport – (5 minutes from the airport) Located near the old terminal, after the metro station. Free scheduled airport shuttle is available. » Check Rates
To see more options there is a list of hotels near Shenzhen Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
Free WiFi is available at Shenzhen Airport.
More Services, Facilities & Things To Do On A Layover At The Airport
Baby Care Facilities – Nursing rooms are available near Boarding Gate 13 (Airside A) and near Boarding Gate 7 (Airside B).
Children’s Play Area – When you want to ensure your kids burn off all their energy before their flight, take them to the children’s play area. Locations: 3rd Floor, Airside, near Gate 7.
Currency Exchange – The following companies offer currency exchange services:
Excellent Exchange (Location: 2F) • Travelex (Location: Arrival Hall, 1F) • YunForex (Location: Arrival Hall & 1F • Ground Transportation Center • 2F).
Dressing Rooms – Location: Arrival Baggage Claim Area, Landside
Drinking Water – Thirsty? Drinking water fountains are available free of charge. Locations: throughout the airport.
Duty Free & Shopping – Duty Free is available along with numerous other shops including many convenience stores which are open 24 hours a day (7-Eleven x 2 locations and Lucky Star x 2 locations).
Food & Drinks – There are over 50 restaurants/coffee shops available, of which more than half are open 24 hours.
Information Desk – If you have any questions? Visit one of the airport information desks for help. Location: Check-in Area.
Luggage Trolleys – Free carts are located in Terminal A, at the central door of the Departure Hall (2nd floor) and the Terminal A and B Arrival Baggage Claim Areas on the first floor.
Luggage Storage & Lockers – Location: 4F Departure Hall by Check-in A. Rates: Range from CNY 15 for a small to CNY 50 for an oversized bag.
Luggage Wrapping – Protect your bags from theft and damage by having your bags wrapped in plastic. Location: Landside, Check-in areas 2F & 4F.
Medical Services – If you feel unwell or injure yourself, first aid services are available. Medical services are available on 2F near baggage claim desk 2 and 3.
Mobile Charging – At the time of this update, we did not have any information about mobile charging availability. If you know, click here to update this airport guide.
Postal Services – Drop off your last minute postcards, send parcels, exchange money, and more at the airport’s Post Office. Location: 4th Floor, behind Check-in Area A. Hours: 5:30AM – 10:30PM.
Prayer Room – Available in the International Departure Hall, near Gate 1.
Rest Zones – Legang Leisure Area is open 24 hours a day and includes beds. Exact location and rates are not known.
Take precaution even when sleeping in the rest zones. In December 2019, a traveller at another airport reported that money and credit cards had been stolen from their bag even though the bag was right beside them. Protect and lock your bags as you would sleeping elsewhere in public.
Showers – Showers are available in the International Guest Lounge. [ see Airport Lounges above ]
Smoking – A reader tells us that smoking is not available in the International departures area. You may find some in the domestic area. (2019)
The airport is open 24 hours.
Shenzhen airport is served by the following airlines: AirAsia • Air China • Asiana Airlines • Chengdu Airlines • China Airlines • China Eastern • China Southern • China United • Donghai Airlines • Hainan Airlines • Hebei Airlines • I-Fly • JC International • Juneyao Air • Kunming Airlines • Korean Air • Loong Air • Lucky Air • Okay Airways • Philippines AirAsia • Scoot • Shandong Airlines • Shanghai Airlines • Shenzhen Airlines • Sichuan Airlines • SilkAir • Spring Airlines • Suparna Airlines • Thai AirAsia • Thai Lion Air • Tibet Airlines • Uni Air • West Air • Xiamen Airlines.
Airport Transportation: Getting To/From The Airport
The following car rental agencies are available 24 hours a day: China Auto Rental • Zhizun Car Rental.
Airport Express Buses
Service is available between the airport and downtown Shenzhen. No further information is available at this time.
Shenzhen Metro line 1 links the International Terminal to downtown Shenzhen in a journey that takes just under an hour, one way. From outside of the Domestic Terminal, you can catch Bus M416 to Hourui Station on Shenzhen Metro line 1.
Metered taxis are readily available for hire in the ground transportation area of the airport.
Last updated: 2019-10-22
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.