Whether you have a layover, overnight sleepover or you are just quickly passing through, our Shenzhen Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
at the departure area…you are NOT allowed to sleep there, that’s why there are almost no seats available – kristiantos
To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us during their time at Shenzhen Bao’an International Airport.
What to Expect
- A large, spacious and modern single-terminal airport with unique architecture and a wide variety of shops and restaurants, including 24-hour options!
- Possible language barrier. Very few, if any, airport staff speak English, so have a translation app or phrase guide handy for assistance!
- WiFi is available. See WiFi in the airport guide below.
- Economy class passengers can pay to enter one of the airport’s first class lounges. See Airport Lounges in the airport guide below for locations and rates.
Where to Sleep
- On the 2nd floor, there is a room full of uncomfortable chairs called the “Overnight passengers resting area”
- Benches can be found at McDonald’s and the restaurant next to McDonald’s, if you feel like trying your luck with airport security.
- For uninterrupted sleep, there are hotels near the airport. See Airport Hotels in the airport guide below.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by purchasing a lounge pass or through a lounge membership program (ie. Priority Pass). Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!
If sleeping in Shenzhen Airport does not appeal to you, there are hotels inside and near the airport:
Inside Airport Hyatt House Shenzhen Airport – Located inside Terminal 3. To access, from the Arrivals Hall, head to exit 14 and take the elevator to the third floor. » Check Rates
Near Airport Vienna Hotel – (7 minutes from the airport) Located opposite the international departures terminal. Free roundtrip airport shuttle is available. » Check Rates
Near Airport Sunris Prosperous Airport Hotel – (5 minutes from the airport) Located near the old terminal, after the metro station. 10-minute ride to the new terminal. Free scheduled airport shuttle is available. » Check Rates
Near Airport Sunway Hotel Shenzhen Airport – (5 minutes from the airport) Located near the old terminal, after the metro station. Free scheduled airport shuttle is available. » Check Rates
To see more options there is a list of hotels near Shenzhen Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
Free WiFi is available at Shenzhen Airport.
More Services, Facilities & Things To Do On A Layover At The Airport
Baby Care Facilities – Nursing rooms are available near Boarding Gate 13 (Airside A) and near Boarding Gate 7 (Airside B).
Children’s Play Area – Yes.
Currency Exchange – The following companies offer currency exchange services:
Excellent Exchange (Location: 2F) • Travelex (Location: Arrival Hall, 1F) • YunForex (Location: Arrival Hall & 1F • Ground Transportation Center • 2F).
Dressing Rooms – Location: Arrival Baggage Claim Area, Landside
Drinking Water – Thirsty? Drinking water fountains are available free of charge. Locations: throughout the airport.
Duty Free & Shopping – Duty Free is available along with numerous other shops including many convenience stores which are open 24 hours a day.
Food & Drinks – There are several 24-hour coffee shops available.
Information Desk – Yes.
Luggage Trolleys – Free carts are located in Terminal A, at the central door of the Departure Hall (2nd floor) and the Terminal A and B Arrival Baggage Claim Areas on the first floor.
Luggage Storage & Lockers – Location: 4F Departure Hall by Check-in A. Rates: Range from CNY 15 for a small to CNY 50 for an oversized bag.
Luggage Wrapping – Yes.
Medical Services – Medical services are available on 2F near baggage claim desk 2 and 3.
Prayer Room – Yes
Rest Zones – Legang Leisure Area is open 24 hours a day and includes beds. Exact location and rates are not known.
Showers – Showers are available in the International Guest Lounge. [ see Airport Lounges above ]
Smoking – There are many designated smoking areas/rooms throughout the airport.
The airport is open 24 hours.
As of February 2018, Shenzhen airport is served by the following airlines: Air China • China Southern • China Eastern • Shenzhen Airlines • Shanghai Airlines • Xiamen Airlines • Shandong Airlines • Hainan Airlines • Sichuan Airlines • Chengdu Airlines • Okay Airways • Juneyao Air • Spring Airlines • China United Airlines • Air Kunming • Chongqing Airlines • Hebei Airlines • West Air • Tibet Airlines • Asiana Airlines • Korean Air • Silk Air • Tiger Airways • AirAsia • Heli Express • China Airlines.
Airport Transportation: Getting To/From The Airport
China Auto Rental and Zhijun Car Rental are both open 24 hours a day.
Airport Express Buses
Service is available between the airport and downtown Shenzhen. No further information is available at this time.
Shenzhen Metro line 1 links the International Terminal to downtown Shenzhen in a journey that takes just under an hour, one way. From outside of the Domestic Terminal, you can catch Bus M416 to Hourui Station on Shenzhen Metro line 1.
Metered taxis are readily available for hire in the ground transportation area of the airport.
Last updated: 2018-10-23
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide, write a review or send an email to [email protected] and we will update this guide.