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Europe : Germany : Frankfurt : City


REVIEWS

Frankfurt Airport

by web-administrator (November, 2016)


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(Guest Review) Terminal Z was ok but Terminal B where all the Africa connecting flights depart from was a dump. We also had to manually board the plane after an uncomfortable bus ride. Do not buy any water in the airport, after security check at terminal Z you'll be checked again at terminal b and it will be thrown away. No charging ports or Wifi at terminal B. Customer service is also different, quite substandard. If you're flying from USA to Nigeria just forget about United/Lufthansa, take delta directly from Atlanta. BTW saying 'last but least' is insulting and it is 'last but not least'.

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Yay for sleeping cots!

by web-administrator (August, 2016)


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(Guest Reviews) For sleeping go to airport gate C. In the long hallway there are literally hundreds of cots with camping air pads on top to lay and sleep flat. All airports should have these. Excellent sleeping experience. The staff don't want you to know for some reason (maybe to keep people in their gate area), but it is wonderful. There's also some permanent curvy leaning back seats in the hallway of gate B, but they're not good at all.

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Frankfurt Airport Review

by web-administrator (July, 2016)


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(Guest Review) After connecting through FRA more than 20 times, I learned my way around the airport the hard way. There is either no information posted (e.g. how to get to Sky Line), or the information is confusing since you can get to a given gate three ways: the Skytrain, or the underground tunnel, or the long walk. The confused traveler doesnt know that, and there is no one around to ask. If you miss the international connection, and you are directed to contact your airline (e.g. United) you have to go through the immigration. But, if you are required to have an entrance visa, and obviously you dont have one (since you are making an international connection) you are stuck. My recommendation to infrequent traveler is: avoid FRA.

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Best Frankfurt experience yet, not sure what that means though.

by web-administrator (June, 2016)


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(Guest review by Hawaiirun) I have had the opportunity to fly in/out of Frankfurt 4 times now, the last outbound flight I took was definitely the best. I arrived at the airport via train, what a breeze (from Hannover Germany), train connects right under the airport, took the elevator up one level and there is a luggage drop-off (Condor) so that you do not have to drag your suitcase through the airport. Easy peasy. Check-in and security were also a breeze. I forget what our gate was but we were catching a flight to Halifax, Canada and our gate area had plenty of restaurant choices, water fountains (I took my empty water bottle through security and filled it several times) and great reclined chairs with foot rests (along with charging points). All in all, pleasant outbound flight. I dislike this airport in general because it is too big, takes forever to get anywhere and usually takes your plane about 30 minutes to taxi/park. We were pleasantly shocked by how quickly the landing/taxi'ing (not really a word!) was on our return flight but should not have been too excited as it took our luggage about 45 minutes to arrive which left us with a 15 minute run to catch our train which left us about 3 minutes to spare - we had prebooked. Always better to leave yourself more time for the unexpected. So although I didn't sleep in the airport, I was comfortable when I needed to be and hydrated:) and have come to terms with the fact that it is big and you need to always allow extra time.

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Unpleasant experience

by web-administrator (February, 2016)


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(Guest Review by Manijeh MirabzadehArdakani) Travelling from Iran to Ottawa on May 27th 2016 . I made a stop over at FRA.via Lufthansa airlines. Being on a wheelchair and severe lower back pain I was stopped for security process to be checked since explosive trace detector machine was showed positive signs of having explosives in my carry- on bag. It just frustrated me since a police man with his gun came and Stand near me ,I was so scared and it took 30 minutes of time for going through all my belongings ,nothing was found and I was left with a messy carry - on without any assistance or offer of help when discovered that there was not any explosives at all and I was really in pain . After that they start questioning me that have I been in contact with explosives during last week ? Finally I was so stressed that as soon as I arrived at Ottawa airport my condition required medical attention .Vomitting , cold sweating , fast heartbeat and high blood presure brught the medical team to me Imidiately .This was the worst experience that I had because of that stupid sensitive explosive detecting machine.

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Quiet corner

by web-administrator (July, 2016)


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(Guest Review) Tucked behind gate A20 are several rows of seats that can be slept in by laying across multiple individual seats. They are walled off, on three sides, from the main passenger traffic area and so somewhat quiet. The padding is a bit thin but useable. There is free coffee and, more importantly, hot chocolate near the boarding zone.

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Frankfurt Airport Review

by web-administrator (December, 2015)


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(Guest Review) I should avoid this airport like the plague. My girlfriend, a 50 year old Filipino teacher en route from Costa Rica via Bogota and Frankfurt to Thailand - in transit - was stripped searched and made to pee in front of security staff. It was a thoroughly unpleasant and traumatising experience and there was no apology, assistance or offer of help when it was discovered that she was totally innocent of carrying drugs. The manner of the security was reminiscent of the nazis! Furthermore when she arrived in Bangkok she discovered that her hold baggage had been tampered with and her suitcase damaged. No compensation was offered. The carrier was Lufthansa.

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Frankfurt Airport Review

by web-administrator (April, 2016)


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(Guest Review) The airport on Tuesday was far far too hot. People are walking long distances weighed down with coats and baggage. Everyone I saw was dripping with sweat and their clothes were wet with sweat. This was extremely debilitating and unhealthy. The high temperature was very unreasonable!

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security abuse in Frankfurt airport

by web-administrator (May, 2016)


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(Guest Review) I just want to say about the Frankfurt airport security abuse. They use very sensitive scanner that detect metals in your bras. This give the security a good reason to grab you for all body parts, stick fingers inside your bra and even between the legs. When I was asked the reason for that detailed search, the security told me that my sweater has metal strips (it was actually decorative metal thread and there was NO metal strips on my pants). It was disgusting and humiliating. It makes me wonder: how many bombs airport securities have found in the passengers vagina so far? Or was it just sadistic sexual pleasure for some female security??

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'Explosives?!'

by web-administrator (April, 2016)


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(Guest Review) So I was accused of having 'explosives' in my hand luggage today! I'm an underweight 110Ibs blonde European woman by the way (not that it matters or anything, just an FYI.') It just frustrated me because it took a half hour of my time for the guy to go through all of my personal belongings (including my underwear, tampons and a private video I made with my boyfriend on my iPad)', only for him to find out that I did not (surprise, surprise) have any 'explosives' in my carry on bags. Wme off the most is that he wasn't even apologetic about anything.. Just like, 'sorry ma'am, I just invaded your privacy because you may have bombed up the whole of Frankfurt.' Seriously? Did I just step into the Twikight Zone? Fix your stupid little 'explosive detecting' machines, assholes?!

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nice clean, safe, quiet airport to spend the night in

by web-administrator (March, 2016)


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(Guest Review by katya) SLEEP: I had a pretty good night in the landside Terminal 2 because I found that on the 2nd level (on the way to the Terminal 1 shuttle) there were soft seats without armrests. Ear plugs, a sleep mask and a coat for warmth helped. Around 4am or so the floor cleaner came by and only woke me up because he accidentally bumped my bag. There were only a few announcements too, very short ones. SAFETY: I felt very safe, there were other travelers around sleeping in various spots too, with plenty of airport personnel and security folks. No one bothered me at all. POWER: I couldn't find any outlets near seating areas, but in the hallways to the sides of where I slept there were some outlets near the floor that worked. FOOD: A couple coffee/sandwich shop-like places were still open at 11pm and many things open already by 6am. INFORMATION DESK: I needed to contact my airlines, but they weren't around that time of night, so the information desk called their 1-800 number and let me use their phone to fix my reservation. Very helpful! OTHER: I saw that on the top level in Terminal 2, where the McDonalds and other restaurants are, they were all closed late at night and had some cushioned benches, but they were also partitioned off to suggest they would rather people not sleep there. I had planned to spend the night in the Brussles airport but since that airport was closed I had to come here - I and was very pleased at what I found here, this is WAY better than Brussles, especially with food/snack choices.

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transit - no lounge

by web-administrator (December, 2014)


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(Guest Review by singaporean) Flew by singapore airlines to frankurt last year. While waiting to transit by LOT to poland there is no lounge in transit area. Such a pity. Din get to enjoy in frankfurt airport.

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Frankfurt Airport Review

by web-administrator (January, 2015)


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(Guest Review) This was the worst exper of my life. I was traveling w my husband and three kids ages 4,2,and 6 months. Our connection flight was completely on the other side of the airport. We asked 8 different employees of Lufthansa to help to call the gate to make sure they held the flight. We had 1 hr and 15 min between planes. The baggage people didn't get our stroller off the plane for 30 minutes and we pleaded for everyone to Please help us, we ended up missing our flight, the customer service ppl told us we had to go back all the way to the other side of the airport...again no one would assist us with bags or our children. We were in line with the cust. svc depth for 2 hours and had to wait 4 more hours for another flight. Ieven took a video of the nasty 3 women at the gate who refused to help, I was crying I was so upset at the time. I couldn't believe how heartless people in Germany ate. I was so happy to be back in Miami. I will Never go there again.

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No Access

by web-administrator (August, 2015)


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(Guest Review by Marcels) In Frankfurt now. Have a 6 hour layover. Have been bounced from place to place looking for lounge to access. I'm willing to pay the 50 day pass but. . . If you're not part of Air Canada's mileage program then they only accept economy passengers with a United gold card ; Lufthansa doesn't recognize United Frequent flyer cards (don't quite understand the star alliance partnership) got sent to Sky lounge but they don't take AmEx or anything other than business or first class of 2nd rate airlines. Wish everyone in lounges knew what was going on with access privileges and not send travelers on a treasure hunt. Centurion where are you???

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Free shower after the transatlantic flight - a thrill

by web-administrator (January, 2015)


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(Guest Review by Isabela Dunklin) What a relaxing experience!!! The free showers don't provide with supplies or towels but there is a store just nearby where you could purchase some toiletries at least. The area was very clean and I plan to go back again after my next flight from Middle East. Any flight of 9-10 hrs followed by some common sense hygiene changes your attitude and refreshens you like magic. Thank you, Germany, great job!!!!

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