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Europe : Iceland : Reykjavik : International


REVIEWS

Keflavik Airport

by web-administrator (March, 2017)


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(Guest Review) I slept landside in the little area near the escalators to security. A guy next to me was sleeping probably 8pm-10pm and nobody woke him. I slept 11pm-3am with nobody bothering me, until about 3:15 am when a security officer veery gently woke people sleeping around me because the airport was opening. Staff was very nice and helpful and didn't care about us sleeping behind the 'No Sleeping' sign. Landslide there is limited seating but I slept on the floor.

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I've never seen that !

by web-administrator (March, 2017)


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(Guest Review by A traveler who wants just sleep ) I am now quite used to with the airports, and sleeping has never been a problem. Sometimes, even at some airports, facilities are available to make our time at the airport pleasant (even if you want to sleep, because we need to sleep sometimes, I believe...). The prices in hostels and hotels are exorbitant in Iceland and the international airport is 1 hour drive from the capital, I didn't see how to move during the night. To make sure to have my plane, I decided to sleep at the airport. In the luggage drop-off area, and where we have to wait before the office opens is deprived of seats. Or maybe 10 maximum for all of the hall. With other passengers, some waiting for more than 15 hours, due to a connection, we decided to sleep on the ground. It was the only solution. A panel was however arranged : 'Sleeping/camping and cooking is prohibited in the building and on the grounds'. Finally, everyone was asleep, tired by our travels. Around 1 am an employee came to wake us up, brutally ordering us to get up. 'This is not a hotel, bla bla bla' , 'you don't have the right to sleep here','nor to sit down, you have to move away', I didn't understand anything. The tone of this employee was totally disrespectful, and he wasn't the only one (others employees where with him). Once we woke up, they then found no solution to this problem, and left. The formal interdiction to sleep, inability of the airport to provide a respectful reception... really disappointed by this behavior, in this beautiful and authentic island that is Iceland... I had never seen this... it was really so strange and completely stupid.

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Worst Airport, In one of the worst countries - ever!

by web-administrator (March, 2017)


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(Guest Review by Craig Mitchell) I'm in the process of completing a 17 hour layover in this airport. My experience with cafe staff, a so-called 'baggage service' and the 'flybus' counter has been very negative. Just about the rudest people anywhere, and I've travelled literally all over the world. I was just settling down to a hopeful couple of hours sleep before checking in at 4.50am when I was rudely awakened by a 'security guard'....'are you sleeping?'...'well yes'.....'you can't sleep here....I will let you sit up against the wall...but no sleeping!!!'. Wow!.....there's just no escape from the reality of spending time in this horrible place. I have yet to witness a smile....to even hear the sound of laughter, emanating from any of the natives here...neither in the airport...the bus station...nor indeed in the town of Reykjavik itself. In my opinion, 1,000 years of in-breeding has resulted in a nation inhabited by ill bred, ignorant pigs. I for one, shall never return here. Oh...and I forgot to say...everything is so overpriced it's not even funny. Iceland.....you can keep it!!!. And just for the record...I have seen no notices anywhere prohibiting sleeping in the airport.

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Reykjavik Airport Review

by web-administrator (November, 2016)


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(Guest Review by Andres Bethancourt) This is a small airport, good for connections, but there are not many chairs in each waiting room. There are nice stores, but very expensive products. There is free wifi connection, but I was not able to be connected. Employees are friendly and nice. There are not bridges that connect the airplane to the airport's gates, you have to use the stairs to get out from airplane, if it is raining you need an umbrella to walk from the airplane to the airport. Airport's authorities and employees are very nice and helpful. You can fine very good transportation from airport to Reykjavik with hotel shuttle connection. In the first floor you can find a lot of information of interesting places from Iceland. There are car rental offices, but it is cheaper if you do it online in advance.

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Normal airport

by web-administrator (September, 2016)


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(Guest Review by Marie) KEF airport is a rather small airport but from my own experience, it seems like it's been coping pretty well with skyrocketing mass of tourists so far (for how long?). Unlike what i've read in the previous reviews, i have seen some people sleeping in sleeping bags, seems like no one came to wake them up! i stayed up all night and didn't see any staff member do so. WIFI is free and worked flawless. more seats would be much appreciated though.

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Very unhelpful staff. Arrive Early

by web-administrator (September, 2016)


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(Guest Review) Make sure you arrive very early for your flights. The place is small but chaotic. The staff is horribly unhelpful. We were told 'I can't help you print a baggage tag. My printer can't do that. Try the other line.' Then 2 minutes later, when we kept standing there, they printed us a baggage tag. We watched a check-in gate agent say 'I cannot print your seat numbers as it would take too long' for a tour group. Then after the guide left, she stood around for 20 minutes before the plane finished boarding. Another staff simply refused to give any information to a passenger who could not find the gate. Security lines and check-in lines run long even at 5:00 am and the gates are a further walk/run away than you think. We frequently heard overhead pages for 'passenger X please board, the flight is ready for departure'. If most of your flights have passengers nearly missing the boarding, a reorganization is needed. Be prepared for China's and confusion and no one to help you. Also there is wildly insufficient seating. I am sitting at Gate C 24,25,26, and 27 and there are fewer than 30 seats ( and made of cold hard metal). Not a typo: There are only thirty seats for four gates! Come on Iceland. You can do better.

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mr.

by web-administrator (September, 2016)


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(Guest Review by atti812) No comment....untolerant agressiv security guard, you cant sleep, but what can you do if do you have fly 4am???? Tipikal skadinavians people, racist and stupid.

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nope. still can't sleep here

by web-administrator (September, 2016)


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(Guest Review) Legit a few minutes ago (about 3am) a group (almost a whole team) of airport security went around and woke up everyone here. I reckon there was about a dozen spread over land side and everyone was woken up and told they can't sleep. So stupid, there is absolutely no harm in it.

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The wait is over - Sleeping is possible now

by web-administrator (September, 2016)


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(Guest Review by Paolo) As a long time member of that beautiful community of travellers sleeping in airport, I feel great in announcing that Keflavik Airport is finally allowing travellers to sleep in their premises, including the landside now. Here is my experience from my stay on 02 Sept 2016. Having read all the reviews I had come to the airport (I had an early morning flight to take) with little hope of getting any sleep at all. Based on all past comments, it seems that officials delighted pestering sleeping travellers by waking them up in the middle of the night, enforcing a ban on sleeping which is very well advertised everywhere in the airport - surely the most stupid/unnecessary rule in an otherwise very reason-based country. Well, the ban is still there (as are the signs) but the officials have finally given up on it - hopefully for good. I was looking for a decent spot on the floor in the landside where I could at least sit and stretch my legs. The airport was quite busy and I saw many like me occupying the space around the escalators leading to the departures. Other few were taking up empty floor space around the arrivals, just to the right of the Flybus window. I saw no traveller managing to sleep across chairs - the airport looked very busy Where I ended up sitting (across the escalator leading to the departures) there was a very clear sign about not being allowed to do what is the most natural thing on any given night. So I thought I was going to be up for an uncomfortable stay. But then I saw some two travellers rolling over their sleeping mats and laying on them. The floor was coldish, I was quite tired, I had a sleeping mat too continued >>

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If only the security officers had some common sense

by web-administrator (August, 2016)


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(Guest Review by Shaheda Rizvi) Checked through security cameras, overhead cameras, placed all items in containers including my sweater and scarf. The body scanner beeped when I passed through it. A woman came up to me started scanning me, very rudely. After she had scanned each and every part, she asked me whether I was carrying something inside my stomach. Horrified and speechless I nodded my head as in 'NO'. She scanned some more, and then a man came over and asked me whether he could search my carry-on bag as well. I said Yes, but the question of carrying an item in my stomach, bothered me through out my journey.I suppose these folks don't use their heads, just the machines!!

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Slept with no issues

by web-administrator (June, 2016)


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(Guest Review by Susan from Brooklyn NY) I was worried about my 9 hour London to JFK layover in Keflavik airport. My low money situation had me looking into hostels, etc, to sleep. Even reading on this site to maybe rent a car and sleep in it by the airport. I get physically sick from lack of sleep, but I decided to take my chances and stay overnight at KEF. Arrived at almost midnight. Went outside and had a smoke, back and forth for maybe an hour. Then I got sleepy. Walked around the small airport, found the indoor smoking area. No seating, but the lights only come on for a minute or 2 as you go thru the motion-detector doors. The room was empty, so I sat on the floor against the wall and fell asleep for a little while. Some people then came in once in a while to smoke, I could've stayed there until my morning flight out, even laying down, the floor was clean as far as evidenced, and the people who came and went didn't bother me in any way. No security people, came in. But I decided to get closer to my gate. Once you go to the departure area, they give you a hard time going back out of the airport to the front entrance because of Passport-stamping already having been done. That's why I went closer to my departure gate instead of my preference of going back to arrivals with the front exit option. Ok, my tips for sleeping: 1. There's no better overnight space than the smoking area/room. It's a closed-off room, no lights, clean floor, smokers come and go sporadically. No airport personnel at all. 2. A row of seats to the left adjacent to the smoking area has a large TV where I saw a few people sleeping in the chairs and airport guards not bothering anyone. The row ha continued >>

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Keflavik Airport Review

by web-administrator (July, 2016)


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(Guest Review) Organizational skills are zero! Feels like they have taken on way more than they can handle. This used to be the best airport to use as a gateway to uk from North America but no more. It was pure chaos! Passport control was no control at all- just like a herd of cows all trying to squeeze through an opening all together. One escalator to go upstairs - stairway blocked off so it couldn't be used and a line of people down the hallway and round a corner waiting to get up the escalator one at a time! No sign of any 'customer service'.

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Left luggage

by web-administrator (June, 2016)


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(Guest Review) Unlike what this website stated, left luggage was 10euros/bag per day and only after a week did it go down to 7euros/bag per day

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Transit area is best!

by web-administrator (May, 2016)


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(Guest Review) [tl;dr: transit area has private toilet/sinks and seats right under plug sockets, but closes periodically] I had a 10 hour layover (however it was during the day). I stayed in the non-schengen transit area (after departing from a flight, do not go through passport control). This section has much nicer seats - two/three seats without arm rests, directly under some charging ports - than the main departures area. Also, the toilets (the female ones at least) are better, when walking through the toilets just keep walking down the rows until you get to an enclosed section. This has a toilet and a sink kept privately which is great if you need to freshen up. However, note this area closes periodically - I was woken around 10am and told the area was closing for around three/four hours and had to go through passport control.

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Airside only!

by dar62 (May, 2016)


Reason for Stay: Early flight departure
Where: Airside
Pros: empty, comfortable, unlimited wifi, charging points
Cons: sleeping forbidden on landside


Officially sleeping in Keflavik Airport is forbidden - at least on the landside there are signs everywhere. But the flight schedule is somewhat unusual, with no departures in the evening and quite a lot throughout the night, so the airside opens around 10 pm and you can go through with a boarding pass for a morning flight. On the airside there are no signs which would forbid sleeping and a security guy who came up to me only acknowledged my existence and went away, so in practice nobody minded. The benches are cushioned, very comfortable for an airport, and the place was almost completely empty until morning. There are plenty of charging points and unlimited free wifi (though you have to register). Drawback: this only works if you don't have hold luggage to check in. Still, sleeping on the airside should also be possible for transfer passengers and late arrivals (departures and arrivals are in the same terminal).

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