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REVIEWS

Convenient Stay for the Terminally Late

by web-administrator (December, 2015)


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(Guest Review) I was going home from college for Christmas and took the BART to the airport after checking out of my dorm. My flight was set to leave at 7pm, but because of aforementioned checkout and the deceptively hard to navigate terminal, I was late for my flight and I ended up having to buy a ticket for the next flight to Denver, which wasn't until the next morning. I was planning on just taking the BART back to the city and stay with a friend, but one of the employees suggested that I just stay the night there instead, and even pointed me in the direction of a lounge with more comfortable seats. It wasn't the best nights sleep in my life, but it wasn't the worst either, and I have to say it was convenient to be able to just get up and go to my 8am flight.

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Freshen Up: Great for unexpected missed flight

by web-administrator (August, 2016)


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(Guest Review) I had a flight delay on the east coast which caused me to miss my flight connection on the west coast. So I googled and found FreshenUp while waiting on the east coast for my first flight. Called them and asked to reserve a room for overnight. I was able to walk from SF terminal 1 where my first flight arrived, to the seccurity exit at the International terminal. Freshen Up was right there on my left. Easy to find, a welcome place to spend the night without leaving the airport if you have an early next day flight. The rate for 8 hr stay was steep however,(about 120) however, since I charged it on my credit card which provided travel insurance, I was able to get my money back. Need to call ahead, they have only 3 or 4 rooms available. 2 showers, very clean. Each room has a fold down futon like bed, fine for one, maybe tight for 2. Paper sheets and pillow case can be noisy when you move around, but if you are exhausted you will probably fall asleep quickly. Also rentable by the hour if you have lots of time on a layover and need a quiet place to work. The room has a desk, TV, desk lamp. Bathrooms are shared.

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Disappointed

by web-administrator (January, 2017)


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(Guest Review by Carol & Howard Vines) We had purchased first class tickets on flight 643 leaving at 10:30 pm , on Feb 26, so we decided to wait in the lounge but we were told we could not assess the lounge because we were not members. Due to this, we spent 4 hours waiting at the gate with our grandson in an uncomfortable situation. On top of this, they downgraded our tickets. Our grandson was in first class and we were lucky to have even been on the same plane. The plane was over booked and they were begging people to give up their seats for 500.00. This is the second time that this family has had their seats changed by United. We, as a family, have decided not to use United again. Our daughter uses Delta and is 'very' happy with their lounge and has never had a situation as listed. Our grandson had a weekend of competition and had to be back in school Monday am. We rate United as a -10.

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Frequent traveler

by web-administrator (January, 2017)


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(Guest Review by Marrie) For great city, airport is bland. It cannot compare to Franfaurt, London, or Amsterdam. Sea-tac Seattle is way better. Terminal 1 without shops. Food choice is poor. Good cup of coffee in Terminal 1 is landslide. Really? Why. Awful sleep.

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Lounge beds

by web-administrator (November, 2016)


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(Guest Review by Canuckyogi) Terminal C - gates 96-100 you will find some space age comfy chairs to rest up in as well as large free form padded lounge couches. I slept here undiisturbed by anyone except for the 'announcement' regarding not leaving your luggage unattended. There was 1 other traveller at the other end of this 6 metre seating area, we both had our shoes off & I managed to get 4 hrs in till my 4am check in. Safe, clean & a bit chilly so remember to have a jacket or large scarf with you! A pleasant 4 hrs.

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Not bad at all, just very average.

by web-administrator (September, 2016)


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(Guest Review by @airportfotos on Instagram) the Delta Terminal at SFO is fairly small compared to the United Terminal and International Gates. I have had to sleep here 5 times just in 2016, the most recent being last week. The window sills are elevated and very wide, nearly the size of a queen sized bed between each concrete beam holding up the terminal, however those window sills where you lay are 100 marble or some sort of tile, and a very good conductor. So the already cold terminal and make you even colder if you don't have some sort of blanket to put down on top, as well as cover you. So if you do have to sleep in the Delta side, I recommend coming prepared with 2 blankets. Or else it will be very very cold. There are no 24 Hour eating options on this side of the terminal, so be prepared for the as well.

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Good airport, rip-off shower service

by web-administrator (November, 2016)


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(Guest Review by Aussie) We found services, paid and volunteer helpers, BART access, and organisation at this airport efficient, friendly and comfortable. But the person running the (paid 25 each) showers at the International Terminal seemed rude to us, interested in the money but not in helping people, refused to allow my partner to wait in the empty waiting room while I showered. No chair inside the showering room, or hooks to hang clothing on. I'd recommend they give this service to another company.

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A great night sleep

by web-administrator (November, 2016)


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(Guest Review by Hal) Thankfully I packed light and did not have any checked luggage. We landed around 11:50pm - some of the latest flights to arrive. Nothing to claim landside, so I decided to stay airside at the American Airlines terminal (although I did fly Delta, and they have smaller and uninviting terminal). Remember, everytime you come to a fork in a terminal, always pick left for quieter area (people gravitate to read left to right, so at a fork, they tend to go to the right, thus left is generally quieter). The padded seating unfortunately have individual armrest (all of them), although they are not deep enough to the edge of the seats. I managed to laydown sideways and did not fall through the night. I had a pillow and sleeping bag, as well as earplugs and eyecover, so I came prepared. Yes. The lights were bright, and to my delight, the announcements did not come as frequent as everybody else describing here. Around midnight, the cleaning crew started to make their way around clockwise, leaving some of the areas clean and inviting to stay. They did not say anything to me, and I saw two other airport surfers at the same vicinity. Around 5:30-6:00, passengers started to arrive and when I woke up, they were within my gate, so there was lack of privacy. Again, I should have pick a different gate, as the row of gates in the leftside of the terminal actually stayed somewhat quiet until around 8. One of my best experience of sleeping at the airport!

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Oops

by web-administrator (November, 2016)


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(Guest Review by AC Eddie) I had originally planned to sack out in a Yoga Room but when I arrived at 11:30 PM to the Yoga Room between Terminals 1 and 2 the cleaning lady was locking the door. I thought they were supposed to be open 24 hours, but she seemed uninformed. I asked if she could tell me if the one in Terminal 3 was open and she said sh didn't know. Not much help from her. I was a bit dazed and confused at that time of night after a full day of travel. I started to make my way to Terminal 3 but lost my way and exited past the Security Area and was not able to get back air side. I asked the Security person and she said people who intend to sleep at the airport usually find the Peet's Coffee place a very quiet area. I made my way upstairs to the third floor and found several people sacked out already occupying the two best padded booths. Having planned ahead I unfolded my exercise yoga pad and sleeping sack and placed them behind a conveniently located quiet column for privacy and fell asleep in about 20 minutes. Nice to wake up to the smell of fresh roasted Peet's Coffee the next morning, refreshed by a decent sleep at SFO

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Good airport

by web-administrator (July, 2016)


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(Guest Review) Stranded overnight due to delayed connection and fog- apparently delays are pretty common with this airport due to weather. Terminal 3 has great food, with many shops that are open quite late (yes, you do have more options than Burger King!), lots of people even at 4 am on the airside, clean bathrooms and public areas, comfortable albeit bright sleeping spaces. It's also not uncommon to see quite a number of people sleeping on the airside. If you're flying w United, you can also go to the United info/ help and ask for extra blankets and an overnight kit that comes with toothbrush and paste, comb, shaver, and I forget what else. The best place may be the yoga room if you want a quite place to chill, sleep, or do some yoga. Do be mindful and courteous to others who also want to use it though!

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United Club Lounge

by web-administrator (July, 2016)


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(Guest Review by KarenDell) My husband and I were flying United Airlines from San Francisco to Boston on a red eye flight. We arrived at the airport early after a hard days work and checked into the United Club near gates 80-88. We were hungry and thought to go out to dinner but decided to check into the club first to see what was available. The food was delicious and nutritious - no need to find a restaurant. We had a great salad and hot mushroom brei soup that was so good. Most important for us was a kind lady at the front desk in the lounge named Linda. She was a great help in changing seats and giving us other pertinent information.

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One of the best airports in the US to spend the night

by web-administrator (April, 2016)


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(Guest Review) SFO is a great airport to spend the night in. I had a flight to Chicago at 8am. Hotels in SF are not cheap. The airport offers free unlimited wifi. I spent the night in terminal 2 where I found a great sleeping spot and had my pilow and blanket with me. The bathrooms are clean. A bit noisy but by 1am it starts to calm down. You will defenitely find other people doing the same. If you want to save some money, SFO wont disappoint you.

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Ear buds are not enough

by web-administrator (June, 2016)


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(Guest Review by John R) The seating is mediocre, all the couches are out in the open, under bright lights. I couldn't find any place to sleep where there was furniture and where it was not obvious. The staff are fine, they had no problem with me sleeping there. The biggest issue was the constant announcements. Absolutely killed any chance of sleep for me. Even if you have zen level calm or are extremely tired you will still be really surprised by these announcements. Noise cancelling earphones and earbuds are barely enough to quiet them down. I'm not sure if it's because I was exhausted or because there were no announcements there but I eventually collapsed and got three hours sleep in the hallway connecting the international terminal to terminal 3. Hard surface and gets pretty cold. I'm not sure what has changed since 2015 but this is definitely not top 5 US status.

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I wanted to rip the speaker out of the ceiling

by web-administrator (June, 2016)


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(Guest review Tired and Cranky) I was stranded at the San Francisco airport last night. At first, our flight was delayed, but it kept getting pushed back and the gate kept changing. Security was fast, and the airport was clean. There were a few restaurants to choose from, but it was not a great selection. The trouble came when our flight was moved from 5:45 pm to 9:30 am the next morning. The hotels were all filled and we couldn't change our flight. We were stranded in the airport. We found some couches in between terminals 1 and 2 to sleep on. The other terminal were inaccessible unless we wanted to go outside of security. The couches were okay. The problem was there was there was a speaker right above us that blared automated announcements all night long. Very loudly. I wanted to rip the speaker out of the ceiling. In case you were wondering, there is a USO lounge, you shouldn't take cab rides from unsolicited drivers, and you should inform the police of any unattended luggage. All fine information, but I did not need it yelled in my ears all night long. We would have moved, but there just were not many sleeping options. It was also freezing cold in there overnight. I never want to be in this airport again.

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Airport Sleeping Newbie

by web-administrator (May, 2016)


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(Guest review by Katie) As a airport sleeping newbie, I was fortunate enough in landside to find a hidden two-seater bench that had a missing arm rest hidden behind an escalator in terminal 1. It was tolerable, however I woke up every two hours to readjust after hiking up and down the San Francisco hills all day, or because of the very loud announcements every twenty minutes urging me to be safe and never leave my bags unattended. I was not disturbed by anyone to wake up, there were plenty of people sleeping in the airport that night. Not very many choices for food, but my experience wasn't bad! It allowed me to be up at 4:45 to make my early flight.

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