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Middle East : United Arab Emirates : Dubai : DXB


REVIEWS

Dubai Airport Review

by web-administrator (August, 2016)


Pros: -
Cons: -


(Guest Review) They have recliner seats for people to sleep and lots of eating and coffee options. The only drawbacks are that prices for food and drink are a bit high and the air con is a bit too high.

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Emirates no longer gives food vouchers

by web-administrator (December, 2016)


Pros: -
Cons: -


(Guest Review) I was told on asking about food vouchers at the Emirates counter that they had cancelled their contract 3 weeks ago and no longer have for vouchers.

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Wi-Fi

by web-administrator (December, 2016)


Pros: -
Cons: -


(Guest Review) Dubai International Airport has recently implemented a new Wi-Fi product. It is a single click to login to 'DXB Free WiFi' with no personal details needed. The internet has no limitations on time, is high speed and completed free. At an airport of this scale with so many simultaneous users online the quality of this Wi-Fi and customer experience it provides is a credit to the airport.

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Info in the article is now inaccurate

by web-administrator (December, 2016)


Pros: -
Cons: -


(Guest Review) We have just spent the night at Dubai International Airport for our 12 hour layover flying from Stockholm to Durban with Emirates. When we booked our flight, the Emirates website contained some promises that were not fulfilled. The first was in respect to layovers: a layover of 4 hours or more would entitle you to a meal voucher and more than 10 hours they would organise accommodation and a visa free of charge. To qualify for these, you would have to take the earliest connecting flight to your destination, which is what we had. We did not get either of these. They said we needed to spend the equivalent of 950 USD on each flight to qualify, this was not stated on the site, but this we enquired about before we left so we were prepared to sit in the airport or leave it. What came as a surprise was that when we arrived in Dubai and asked for our meal vouchers at the emirates counter they told us that they no longer provide this as of the beginning of November 2016. We were not informed of this as we booked in August 2016. Another thing we were disappointed with was Emirates have advertised that they have new interactive amenity kits for economy passengers on flights of 8 hours or more. We have so far done 2 flights of 8 hours and about to do one more and so far have not received a kit. There are supposed to be kits themed to each continent Emirates flies to and we are the furthest country in the African continent, so who is getting these kits? Aside from these issues with Emirates, the Airport is well signed and there are a lot of seats. However, it took about an hour to find 2 free reclining seats, which were awful to sleep in and I would defin continued >>

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Dubai Airport Review

by web-administrator (August, 2016)


Pros: -
Cons: -


(Guest Review) Dubai Airport Terminal 3 is my most favorite airport in the middle east. I use it whenever I am flying to anywhere. I like the facilities it offers, This airport feels like a huge shopping mall and you never get bored. You can even use the airport hotel swimming pool, but you have to pay a few bucks, AED 55/- but still its very cool.... I am going to Manila in December 2016 again, I will be there and passing my time and walking around. I wish if they would left the time limit for using the Wifi..

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Not a comfortable place for a layover

by web-administrator (September, 2016)


Pros: -
Cons: -


(Guest Review by HD) As an Australian, I spend quite a bit of time in Dubai if I fly Emirates. The advantage of one transfer from Australia to my destination is reduced by the poor range of services available in Terminal 3. Most of the staff are OK but the service is not terrific and the facilities are pretty basic. To transfer in this airport, you have to go immediately through security - again. You have just come off the plane - right, so why security again?? I had to see the transfer desk after I arrived, but to do so I had to go back through security - again and then back out through security - again to get to the terminal. Thhis process is not designed to impress tired travellers who arrive after long haul overnight flights. There is absolutely nothing to do in this terminal, and it is really not a nice place to spend 5 hours. Sure there are plenty of lounge chairs which are well used, and I did find a shower on my last visit (I didn't use it) but the food outlets are pretty basic - there is not a lot of choice, the food is mostly awful, and these outlets are expensive especially when you factor in the cost of changing currency. Shopping is strictly for the highly cashed up folk, and even the duty free shopping was not well organised. My alcohol was labelled and had to go into the hold, but when I arrived in Australia it was available for anyone to collect - there was no process of identifying and linking me to my purchases. So although the single transfer is appealing, I will be reading this blog to see if there is a better way to get into Europe or Africa.

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A complete choas

by web-administrator (September, 2016)


Pros: -
Cons: -


(Guest Review by Jehanzeb) I was a transfer passenger at Dubai airport. The first shock was immigration. There were 32 lines and in each line there were more then 30 passenger and the immigration officers were not giving a shit to who where standing there for almost 2 hours.There was no greetings, no smiles, no attention give me a terrible impression of the country and its people. A lady at the information desk was busy in a chit chat with a colleague and does not bother about the passenger standing and asking for information. At Terminal three, there was a complete chaos and a fish market scenario. No place to sit. A noisy atmosphere. And pathetic staff. It is more of a bus terminal of a third world country then an airport. On the other hand, Abu Dubai airport is better. There is a place for everything.

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Beware Emirates/Qantas codeshare for meal vouchers

by web-administrator (August, 2016)


Pros: -
Cons: -


(Guest Review) Sad to have adjusted my flight, resulting in a Qantas leg from Dubai, and therefore the meal vouchers I received out bound with Emirates aren't readily available. I had both boarding passes, but the Emirates counter (near gate A18&A19) said I'd have to go to the transfer counter, which means exiting security and then re-entering. Given I'm six hours in and tired, I just forked out 35dirhams (AUD13.5) for a coffee and muesli.

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Dubai Airport review

by web-administrator (March, 2016)


Pros: -
Cons: -


(Guest Review) I'm surprised the air in this airport is free. Nearly went insane on an 8 hr layover this year. No place to sleep, not much good food, everything is overpriced, internet is horrible. Snoozecubes would save the situation if they weren't so expensive. Don't even know what to do on my next 13hr (!) layover next month. Would it kill them to make internet better (and free) and create some spaces for sleeping other than the hotel? It was so bad I literally cried for about three out of those 8 hours.

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Dont buy from Rossovivo for snack foods

by web-administrator (July, 2016)


Pros: -
Cons: -


(Guest Review) Bought a 30 Dh small plastic container which was meant to contain 'mixed fruit' for a breakfast snack. There were 15 pieces of apple (one whole apple)and 1 small piece of kiwi fruit on the top and the bottom. It was basically a cut up apple worth 5 dh. Costing 30 dh it was robbery!

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Dublin Airport Review

by web-administrator (June, 2016)


Pros: -
Cons: -


(Guest Review) All layovers at Dubai are intended to encourage the transit passengers to spend copiously in the hugely expensive shopping mall that is, in fact, the airport. Layovers between flights on Emirates are on average six hours in duration - just enough time to go stir crazy. Besides, the general attitudes of ground staff borders on the hostile. And if you don't wish to shop, there is absolutely nothing else to do.

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Emirates disappoints

by web-administrator (June, 2016)


Pros: -
Cons: -


(Guest Review by Kerry) When flying Emirates it advertises a free meal with 4 hour stop overs . We booked through Emirates from Zagreb but were put on Air Dubai which although we then had a 5 hour stop over in Dubai apparently negated the meal. We were flying on to Singapore with Emirates and our bags were booked through but were still told NO!

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Paid AED180 for a poor experience

by web-administrator (June, 2016)


Pros: -
Cons: -


(Guest Review by Unhappy customer) The place was just as crowded as the terminal and almost every available seat was filled. The staff members were disinterested and sarcastic to all customers including myself. The place was dirty and felt like the lobby of a low class hotel. I paid AED180 for what was supposed to be a long stay pass, yet was told I had overstayed after 5 hours. Worst part was the hidden cost of AED55 if you wished to use the shower. Didn't bother with the food because it looked like what it was - a low class cheap voucher meal.

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The Hell that is Terminal 2

by andrewts (September, 2015)


Reason for Stay: Connection between flights
Pros: It has a roof.
Cons: Where to begin?


I am convinced that if Hell does have an airport facility (though a bus station does seem more likely), it would closely resemble Bergamo Airport-and Terminal 2 at Dubai International. The terminal is extremely poorly run and excessively busy, at any hour, day or night. Sleeping is difficult, simply for finding space. The repulsive smells do not help. Having slept in both of the other terminals of DXB, sleeping in Terminal 2 came as a shock to me. It seems quite a world away from Terminal 3 or Terminal 1 of the same airport and in a way it is. Terminal 2 mostly caters for low-cost carriers from the Middle East, South Asia and North Africa. The vast majority of passengers at the airport are, therefore, workers from these regions going to and from their countries, from their work in the Emirates. As is the nature of migrant labour, the terminal does possess an air poverty, to match its passengers. If you are not from these regions, you may find that a good many of these people will stare at you, making sleeping uncomfortable, particularly if you're female, as this terminal is heavily male-dominated. If you arrive here and wish to sleep, if you can, go to one of the other terminals to sleep, though they're not well connected to this archaic monstrosity of a terminal.

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My Third Stay at DXB: Airside

by andrewts (July, 2015)


Reason for Stay: Too cheap for a hotel room
Where: Airside
Pros: Nobody bothers you, quiet.
Cons: None come immediately to mind.


I had already spent the night in Dubai Airport a couple of times. On this occasion, however, I slept airside, unlike the other times before. On previous occasions, I had slept in Terminal 3, the terminal reserved for the use of Emirates Airline. This time, it was Terminal 1. I must say, I was very impressed. I arrived late at night on an Oman Air flight, and not wanting to waste money on a hotel room, I didn't go through immigration until the morning. I found a comfortable armless chair, where I could lie down and stretch out. I was not disturbed and found few others sleeping, though enough that I was not awkwardly alone. All in all, it was a jolly fine sleep. Dubai Airport has the added benefit of having excellent transportation into town, a good left-luggage facility, free wi-fi and good shopping available.

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