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Asia : China : Shanghai : PVG


REVIEWS

Airport scam

by web-administrator (January, 2017)


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Cons: -


(Guest Review by Canadian guest) A number of men are roaming in the Pudong terminals trying to sell Apple Iphones. These are very clever fakes that are based on the Android platform and perform many functions. The serial number on the phone matches the serial number on the box which also looks just like an Apple box. There are no signs in the terminals warning travelers about this scam and the men seem to approach foreigners without being concerned about someone in the airport being aware of this scam.

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Shanghai Pudong Airport

by web-administrator (December, 2016)


Pros: -
Cons: -


(Guest Review) The Domestic Departures are scheduled between 6 am and 1-2 am. Hence, during the night T1 airside space was closed. All transportation ends at 22 pm, I had one of the first flight within China, so I decided to sleep at Pudong Airport. I had to stay in landside area, which offers only standard seats. The airport was crowded all night long by other travellers ( mainly chinese ) who were trying to sleep at the airport as well. So, mainly almost all the seats were taken when I arrived with the last metro. It was not one of the most pleasant night in the airport I experienced. Crowded, a lot of smells (insta-noodles, chinese food) all night long, noisy.

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Shanghai Pudong Airport

by web-administrator (September, 2016)


Pros: -
Cons: -


(GUest Review) I had a layover in this airport from Sydney en route to Paris, and again from Rome en route to Sydney, and both times were horrible. The terminal had no air condition (or very poor air conditioning) and it was about 30 degrees celsius outside. The staff at the customer service desk were literally sleeping or texting on their phones, and completely ignored me when I tried to ask for the wifi access (which there is NO point in getting since most websites in China are blocked - I couldnt even access my email account or Facebook messenger.) The food is extortionately expensive and there are very limited options. I unknowingly paid AUD12 for a single scoop of ice cream because it was so bloody hot in the terminal. Myself and the person I was travelling with, for some reason were not seated together on the Shanghai to Paris leg, and after arguing with staff for half an hour about it, they eventually told us they couldn't do anything because the flight was overbooked (!!!) and we would have to swap seats with someone on the flight (the airline was China Eastern). Our second stint waiting at this airport had us running around trying to keep up with the multiple gate changes they were making for our flight. They probably changed the departing gate 5 or so times. I will do anything to never return to this airport again.

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Shanghai Pudong Airport T2

by web-administrator (November, 2016)


Pros: -
Cons: -


(Guest Review) I just spent a night at the airport and wanted to give you an update. Air China - coming from the United States with 17 hour layover, Air China will not give you second boarding pass until you arrive at PVG, go thru customs, leave arrivals and check back in thru departures. For me, arriving at 19:00, the Air China agent counter was closed and their ticket/information counter would not print boarding pass for second leg. Lounges - I was planning on spending few hours in various lounges and shower but without boarding pass, no access to airside and lounges. Sleeping and Hours - I was able to sleep in landslide chairs all night...as did many others. Arrivals floor loud with continuous announcements. Departure floor quieter. The airport was open all night. Food: Burger King is open 24/7 on arrivals level. Starbucks was supposed to be open also (according to Information Desk) but location (according to map) was boarded up (construction)? Four restaurants open on arrivals level but close 21:00 or 23:00. WiFi: No WiFi landslide unless you can get access code via your phone number. Toilets (landslide): many more on arrivals level...a trek on departure level. Some are smelly. ATM: smallest denomination available is 100 RMB (cash needed to pay at convenience store). Hope this helps. I have to pass thru PVG again in 9 days...thankfully for only a 2.5 layover.

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Nice rat

by web-administrator (October, 2016)


Pros: -
Cons: -


(Guest Review by Emma396) Had a 14.5hr stopover at the airport, I collected my bags and went to departure level. Found myself a nice corner, inflated my roll mat and had a decent nights kip. Not many seats on the departure level, and some of the seat have arm rests so worth bringing your own sleep mat. In my quiet corner, was a dead mouse stuck in a mouse trap, I had lots of mosquitoes bite me overnight.... I liked the free hot water from the machines.

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shower at pudong airport

by web-administrator (May, 2016)


Pros: -
Cons: -


(Guest Review by Matt) Hourly rate hotel available upstairs at terminal 2. 100 RMB for one hour. A life saver if you want a shower or private rest!

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cold and uncomfortbable

by web-administrator (February, 2015)


Pros: -
Cons: -


(Guest Review) Let me start by saying that this was not the first time I've slept at an airport and I don't require many luxuries. I've slept at Shanghai airport 2-3 times since I used to live in a city closeby and decided to wait for the first Metro that left towards the Railway Station in order to save the 20 Euros a taxi there would have cost me. It gets quiet there at night, so it isn't all bad. But there are hardly any comfortable places to sleep at - the floor is cold (brought a sleeping bag after the first time) and the benches are divided by metal barriers and thus too for a Westerner to lay down comfortably. I always slept downstairs by the arrivals, where it starts getting busy after 4:30 am or so. In the winter it's cold there due to the open structure to the parking spaces. But it's still a lot quieter than upstairs and for 2 or so years they have a starbucks there now where I was always the first to order in the morning :) . Ok, I'm complaining much and sleeping at Pudong really wasn't a pleasant experience but I'd probably still do it again because I don't see the sense in paying money for a couple of hours of sleep in a dirty and overpriced airport hotel.

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Shanghai Pudong Airport

by web-administrator (June, 2015)


Pros: -
Cons: -


(Guest Review) Although the airport is very clean throughout, and the check-in staff are (mostly) helpful, there are not many food options before customs, infact there is not much before customs, just two tiny shops with cheap chocolate, and rows upon rows of mostly empty check-in booths. And about 10 seats (not overexaggerating). Next, security. Absolutely aweful. We arrived at the airport with plenty of time to spare, after check-in we when straight to security. Here you have an extra passport check before the actual scanning part. Well they had only two booths open for 300-400 people, the line were so long that they when around the side of the long room. We spent around an 1 in this line before we started worrying about time. Not one staff member helped us, they just waved us off in a random deirection and walked off. After we managed to move to the front of the line by asking a westener if we could push in, the passport check too long, they dont understand the concept of being in a rush. As we ran to our gate we saw that our plane was still there with someone who seemed to ba a passenger walking down the tunnle. However we were greeted by some chinese guy telling us that were too late and cant get on the plane becasue its ready to depart and that all the doors are locked. The next thing they did was escort us back into the check in hall, and get this, said that well have to wait for them TO GET OUR CHECKED BAGS OUT FROM THE PLANE! We waited for around half an hour to get our bags... So to summarise, airport is good in terms of services and cleanliness, but rediculously unhelpful staff. Sorry for that uber long ramble, but in my defense it said 'Dont hold back'. :)

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Do your Homework Before You Go

by web-administrator (March, 2016)


Pros: -
Cons: -


(Guest Review by Ross8819) Had a connecting flight from Vancouver to Singapore through Shanghai Pudong. I was worried once my luggage was checked only to Shanghai and when I inquired i was told it was because of my long layover in excess of 4 hours that I now ha to go through Chinese Customs and Immigration pick up my luggage and check back in via my connecting airline. Actually the process went very well although VERY thorough which is understandable. The tough part was the wait with very few services available until our 3 hours prior to flight time. If you fly through China just be aware of the rules and laws. We thought we were ok since we were not leaving the airport but had to adjust once there and get the 24 hour transit visa.

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Tolerable for sleeping there.

by web-administrator (October, 2015)


Pros: -
Cons: -


(Guest Review by Jason) The airport provides movable beds for passengers, but it's hard to get one cuz everyone wants that! Or you can choose to sleep on the chair which is not that soft but long enough to put your legs. Also you can get free water in the Airport, or buy a coffee in Starbucks. There many police in the airport during all night so I think it's safe for the safety of both you and your packages.

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Shanghai Pudong Airport

by web-administrator (April, 2015)


Pros: -
Cons: -


(Guest Review) Drinking water stations are good, but there is always a long line full of people trying to get hot water for instant noodles for their whole family. Because of Chinese culture, people like to drink hot water. Once the water has run out, you need to wait a long time for the hot water to boil. Meanwhile, if you want cold water, the machine won't let any water out until the hot water is boiled. Even so, there isn't cold water - only warm or hot water.

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Sleeping at PVG

by web-administrator (January, 2015)


Pros: -
Cons: -


(Guest Review Shambhu Jere) I landed at at the other airport in Shanghai from Tokyo and i had to take another flight from PVG next day. I did not want to waste my money in hotels as I was alone so I decided to visit Bund area and sleep at PVG I reached there at 10 PM and spend my time without any problem. It was OK without any big problem.

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Shanghai Pudong Airport Review

by web-administrator (February, 2015)


Pros: -
Cons: -


(Guest Review from 8847eddie) I am from USA and this was first time into Shanghai airport, on my trip in I missed my connecting flight because of time change, my phone did not adjust and there were no airport clocks to check time difference. I reschedule another flight from terminal 1 to terminal 2 but could not find anyone in airport to tell me how to get to terminal 2, information desk worker tried to tell me but repeatedly misdirected me, after 2 hours of trying I found terminal 2 domestic departures but I was to late and missed another flight out and had to find a hotel and stay an unscheduled night there. Problem is that workers there do not speak good English and sighs are not clear in their directions. On my return trip into shanghai, I had a two hour layover and came in on terminal 1 and decided to take terminal 2 bus, problem is when I approached terminal 2 bus I asked if this was the bus that went to the other side of airport and I was told yes yes, Chinese workers I found always say yes when they really do not understand what you are asking, after I got on bus, it took off down the interstate and I repeatedly asked where we were going and only found out then from someone on bus that I was being taken to terminal 2 of another international air port one hour away, this cost me my two hour lay over and caused me to miss my out going flight, I had to sleep on chairs of airport and lost 24 hours travel time, problem was that bus said terminal 2 but had airport designation written in Chinese and workers could not speak English, only could reply yes, yes. I will avoid Shanghai airport forever if at all possible....

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Grim lounge, mystery foods, rude Chinese people

by Casualtraveller (June, 2014)


Reason for Stay: Weather/airline delay
Where: Landside and Airside
Pros: It's a big airport
Cons: You are in China


I really hated this airport, I was told that there are usually delays leaving Shanghai due to military controlled airspace. So I splurged on a first class ticket in the hope that if anything went wrong the chances of getting looked after by the airline would be greater. The check in was by the agent was gruff and dismissive. No problem, I'm in China. I was told I had access to the executive lounge because I was holding a first class ticket. Went through customs and noticed how poorly maintained the airport is even though it's newer than Changi. Rips on carpet, exposed wires, etc. nevermind, I'm in China. The offerings in the shops were expensive, knock off looking cheap things so decided to go straight to the VIP lounge. It was awful, the staff looked like needed to bathe, and not one smiled when I walked in only one sort of made eye contact. The paltry serving included, mayonnaise sandwiches, packets of instant noodles, mystery stale fried things and individually wrapped sugar cookies. There was a fridge but it wasn't plugged in, so all the beverages were warm. Perfect, this is China. There was a small fridge on a table with cold drinks, like soy milk , beer and what appeared to be someone's lunch. Hmmm. The Lounge was arranged almost like a classroom. I decided to sit in front of the kids play area. Which was basically a yoga matt with a typed up signed warning parents not to leave kids unattended or something I couldn't quite understand. The couches are in serious disrepair, with visible rips , stains and a rancid smell that lingers on you. Three hours and still no departure announced I could be in there anymore with the rest of the passengers doing such things as cl continued >>

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Inconvenient airport

by nicnewzealand (October, 2011)


Where: Landside
Pros: Good siting of land transport
Cons: do not allow for the little things


Inability to leave bags at the baggage store overnight None of the banks want to know NZ notes and refuse to exchange them. Very limited range of currencies they will exchange. Stick with the majors. Halal restaurant VERY difficult to find and not known by most staff (it is on the very far side of the smaller, less used terminal)

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