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Asia : Vietnam : Hanoi : HAN


REVIEWS

Update

by web-administrator (May, 2017)


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Cons: -


(Guest Review by Verdy) Sleep pods are only available in terminal 1. Lounge door rate has been increased to USD 30 dollars / person / 3 hours

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BE alert when it comes to taxis

by web-administrator (February, 2017)


Pros: -
Cons: -


(Guest Review by SoloTraveler) It was a relatively pleasant experience. However, the cab driver who offered 22 for a ride to my hotel asked for more when he paid for toll. Aside from the 22, he asked, right in the middle of the rode that I should add another 350,000 VND. Good thing I pretended to not understand and was alert on the toll fees he paid for. Only 10,000 for a stop when he wanted more. When we arrived at the corner street of my hotel, he won't even let me go down. I told him I will pay if he brings out my luggage from the trunk. He did and he continued to demand for it and even slapped my upper right shoulder. Good thing a Vietnamese stranger was there and he helped me. I paid for 550,000 not the whole 900,000 VND he was asking for. The stranger told me to go and said it was more than enough. The driver continued to yell 'F*C* Y*U' to me.

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Thank you your help

by web-administrator (January, 2017)


Pros: -
Cons: -


(Guest Review) Few weeks ago, I lost my wallet in airport. I called customer center and inquired my lost &found. I found that one of the staff of Duty free shop was keeping it at lost article department. Then, When I came to Pick it up, he was very kind to me. Because, He was waiting for me even he finished working and guided me there. I really appreciate the kind his support that he gave me. And I would like to express my gratitude to all of concerned staffs as well.

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lounges

by web-administrator (January, 2016)


Pros: -
Cons: -


(Guest Review) I went to there 11 month ago and went I return home in Domestic Terminal of Vietnam Airlines I also know that it had a buniess class lounge in Termail 1 and it open 24/24 hour and Vietjet Air sky boss luonge which is also open 24/24 but it only have candies and magazines

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Comfy New Terminal

by web-administrator (January, 2016)


Pros: -
Cons: -


(Guest Review by Mike Nguyen) Good experience with the new T2 International terminal. Nice looking, clean comfy space. Much better staff care with useful information.

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Ripoffs by airport securities

by web-administrator (March, 2015)


Pros: -
Cons: -


(Guest Review) If you are a US citizen but a Vietkieu, be prepared for shake down on the way out. I brought back 5300 US dollars for a relative and tried to hide the money in different pockets. Unfortunately, it was over the 5k limit that VN allows out and the xray machine spotted the cash. This is where the story got interesting. Airport securities pulled me to a side-booth, hidden from everyone, and asked me to empty all my pockets of belongings- apparently for counting the cash.I was told the fine would be 300 because it was over the limit by 300 or they will confiscate the whole 5.3K, and will make me filled out the lengthy paper work and I could be late for my flight - a threat to separate me from my cash. I negotiated down to 100 without them filling out a single piece of paper- the money was tucked under a tray right in front of me. Do you know that in VN, a newly graduated engineer average salary is 150 per month? After that, they allowed me to get to the boarding gate. Ripoffs airport!!! Fine me, I'll gladly pay it but to do this is utterly ridiculous.

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Information

by web-administrator (September, 2015)


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Cons: -


(Guest Review by Hung) Ha noi, If you need any to help you in the Ha noi airport, you can find the desk information: There are 4 information desk in Ha noi international airport (2 in terminal 2, 2 in terminal 1) Terminal 1: one desk at fisrt floor in middle; one on the second floor lane to lobby E. Terminal 2: one desk information at fisrt floor in middle; one on the third floor in the center terminal.

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Hanoi Airport Review

by web-administrator (August, 2015)


Pros: -
Cons: -


(Guest Review) A female security guard i contacted for info is barbarian and outrageous, totally awful. Shit is left in toilet without rinsing.

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Hanoi Airport Review

by web-administrator (August, 2015)


Pros: -
Cons: -


(Guest Review) Noi Bai airport now has an International Terminal and a Domestic Terminal which are separate but near each other. Arrived on a domestic flight at the International Terminal and was bussed to Domestic Arrivals Hall. Relatively quick arrival of cases and limited checking before getting to large Arrivals Hall. A good array of facilities including shops/caf etc along with Taxi and Bus ranks. arrival was smooth and immigration formalities were completed quickly. Bags were delivered within 20-25 minutes of landing. Outside you will find the arrivals hall where you can hire a car/taxi to the city for a fixed price.

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Hanoi Airport Review

by web-administrator (January, 2015)


Pros: -
Cons: -


(Guest Review) The airport is too small. There are nothing to do here before taking off. Custom officers are unfriendly, they are always asking for money if you want to pass

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Hanoi Airport Review

by web-administrator (April, 2015)


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Cons: -


(Guest Review) One word. Bribes. Custom officials expect to receive bribes to do their work. Traveling through this airport is a nightmare for Vietnamese-born visitors returning to their country of birth to visit family members. Corruption is rampant in this country but it takes an all new low at the local airports. Airport officials don't speak a word of english and constantly find new ways to harass and extort tourists for money. It is disgusting and it has been going on for the last few decades.

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Hanoi airport just leveled up :-)

by Andyc24_uk (January, 2015)


Reason for Stay: Connection between flights
Where: Airside
Pros: New, clean, smart building. Excellent value pay-in lounge.
Cons: No access to sleeping pods; few food/drink choices


Having read all the negative reviews of Noi Bai's 'bus station' atmosphere, I was bracing myself for 10 hours of layover hell... even more so once I realised that the 'sleeping pod' that I had pre-booked was in Terminal 1, and I was stuck airside in Terminal 2. However I was pleasantly surprised! The airport has just (late December 2014) opened its brand new Terminal 2, from which all international flights will soon be departing. It's spacious, smart, airy, spotlessly clean and modern, with floor to ceiling views of the runway along its entire length. Not super busy so there are always plenty of empty boarding gates - particularly towards the ends of the terminal - where one can lie down and take a nap on the numerous fairly comfortable bench seats. The terminal is still getting into gear for full operation it seems, so there are a limited number of shops and cafes and fewer staff around than you would expect; but this is likely a matter of time - several more outlets (Burger King, a couple of cafes, further duty free retail space) were under construction when I visited and will likely be operational any day now. The big bonus though is the Vietnam Airlines lounge. Nothing to say you can pay to enter, but I asked and - hey presto - yes you can, for the quite reasonable fee of 20US. (or a rough equivalent in pretty much whatever currency you have to hand, it appears - they accepted my Korean Won - all I had on me - without a problem). The lounge is brand new, like the rest of the terminal, with lots of comfortable seating, including reclining chairs for sleeping; a well stocked buffet, several beer, wine, spirits and soft drink options, computer terminals and continued >>

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Free WIFI and Meal

by Gnusmas5 (July, 2014)


Reason for Stay: Connection between flights
Where: Airside
Pros: Fast and free WIFI
Cons: Small


I checked this website before flying to Ho Chi Minh City because I already knew I was going to spend 15 hours at this airport, in transition area only. I totally agree to the previous comment left on this page. Since I was going to spend a long time at the airport, I received a free meal from Vietnam Airlines which you'll have in the foodcourt on the 3rd floor. This is the Cafe with padded chairs and many many power points. The WIFI password for that area is : foodcourttsn. It's a great connection. Apart from that the airport is very clean, modern and small as well. On 3rd floor there are less announcements and it's a lot calmer in general. There are a few shops and Spas available. Have a safe journey and an enjoyable stay!

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Unexpected. Totally unexpected.

by worldtraveller328 (September, 2012)


Reason for Stay: Checking in and had to wait
Where: Landside and Airside
Pros: ...Omg
Cons: Inpolite staff, virtually NO air conditioning, minimal shops and more


Upon my first trip in Vietnam, which was in Ho Chih Minh City, that airport gave me a good impression of Vietnam. This trip to Hanoi though, was a disaster from the beginning. Upon landing, the airport was clearly noise polluted and overcrowded. And bribery was everywhere. The toilets were sickening enough to not even mention it and the airside... You would think, as the capital of a country, it would have something like a shopping mall. No. At Noi Bai, as they say it: 'We offer you the best of the best' Turns out that the 'best of the best' was actually something like 'the worst of the wet market' There was no shops, except for a duty-free and some eateries. Also, it was hot as hell there and some of the most important signs were in only Vietnamese like: hnh l yu cầu bồi thường and Nh vệ sinh v buồng tắm vi lương, which were 'Baggage Claim' and 'Toiets and pay showers' respectively. Overall, would NOT recommend it, unless you are some rich guy who wants a taste of a mix of uncomfortableness and angryness. If you want to take the risk, then, I will personally welcome you there :). 'Welcome to Noi Bai International and enjoy your session here'.

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Awful Experience

by pinaytraveler (August, 2012)


Where: Landside and Airside
Pros: i can't think of any
Cons: small, no place to sleep


I arrived in Noibai in the wee hours and was thinking I can spend some hours there to wait for sunshine. But chairs were non-existent to rare. The place is similar to a bus station. Don't think you can sleep here. When you go outside, overpriced taxis will be waiting for you.

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