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Abu Dhabi Airport Guide

abu dhabi airport guide

In this section you will find traveller airport reviews as well as our Abu Dhabi Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the name of the transit hotel in case you decide that sleeping in the airport is not for you!

When I asked, the staff were more than happy for me to enter the terminal, despite not flying out from there in the morning. - rossh89

Airport Overview

abu dhabi gate seating
photo by Abu Dhabi International Airport

To help you plan your layover or overnight sleepover, we are here to give you with the low-down on what travellers have reported back to us about their time at Abu Dhabi International Airport.

What to Expect

Abu Dhabi Airport has three terminals linked by a free inter-terminal bus service with shuttles that reportedly run every 15 minutes. While the airport has been undergoing extensive refurbishment in recent years, reviewers report that the airport is especially crowded, with long lineups during security screening. The airport also has a reputation for inadequate seating and not enough rest rooms in certain areas. All three terminals offer food concessions, duty-free shopping, banking, business services and free WiFi. There are three airside lounges, and a landside lounge located just after customs and immigration outside of Terminals 1 and 3. See Airport Lounges in the airport guide below for locations and rates.

Where to Sleep

Terminal 3 has been identified as having the best sleeping spots. If you do find a sleeping nook, the terminals are described as being noisy and cold, so consider earplugs and a sweater or travel blanket. Terminal 3 also has two dedicated sleep lounges with sleeping pods available for a fee. For privacy and comfort, there is an airside 38-room transit hotel in Terminal 1, as well as a landside hotel with easy access to Terminals 1 and 3. See Airport Hotels in the airport guide below for more details.

Good to Know

  • The airport offers travellers complimentary newspapers and magazines (70 different titles) at several locations in Terminals 1 and 2.
  • Several reviewers warned of messy bathrooms, so you may want to pack hand sanitizer and tissues.

For more information about the services and facilities available, scroll down to continue exploring our Abu Dhabi Airport Guide. Send us your airport tips to help us keep this information up to date.


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Abu Dhabi Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program (ie. Priority Pass). Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

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Airport Hotels

If sleeping in Abu Dhabi Airport does not appeal to you, there are hotels inside and near the airport:

  • In Transit Aerotel Abu Dhabi Airport Hotel - Location: Terminal 1, Airside, International Departures Level 1, right side after passport/security control. Open to all transit passengers, this airport transit hotel offers free WiFi, luxury amenities, power shower, wake-up service, 1 hour use of Al Dhabi Lounge and more. As of March 2018, the following room rates include a 6-hour stay and all taxes and fees: Single (AED 348) • Twin/Double (AED 580) • Family (AED 870). A 30-minute shower package is AED 75. » Check Rates
  • At Airport Premier Inn Abu Dhabi International Airport - Located next to Skypark multi-story car park opposite Terminals 1 & 3. Direct access from the airport terminal via retail corridor inside of Skypark. Free shuttle service to Yas Island, Sheikh Zayed Grand Mosque, and the Corniche. » Check Rates

To see more options there is a list of hotels near Abu Dhabi Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.

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Airport WiFi / Internet

Free WiFi is available at Abu Dhabi Airport. Connect to the “ADAC Free Wireless” network.

Additionally there are 50 free internet kiosks located in the Departure Lounges of all three terminals.

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More Services, Facilities & Things To Do On A Layover At The Airport

  • ATMs / Cash Machines - Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside and Airside.
  • Baby Care Facilities - Change and feed your baby in privacy and comfort at one of the numerous baby-changing rooms and nursing rooms located near all restrooms throughout the airport. Loaner strollers are available for use, free of charge, in all of the terminals.
  • Baggage Trolleys - Need a hand with your luggage? Baggage trolleys are available free of charge. If you would like a porter, the fixed rate is currently AED 15/US$ 4 (as of April 2018).
  • Business Center - Offers telephone, fax and internet access. Location: Terminal 1 Transit Hall, in the Airport Hotel. Rate: AED 15 per 30 minutes
  • Children's Play Area - Staffed play areas are available to guests of the Al Dhabi Lounge, Etihad Diamond First Class Lounge, and the Etihad Pearl Business Class Lounge.
  • Currency Exchange - There are 16 foreign exchange offices (Travelex). Locations: Terminal 1 Arrivals Hall, Terminal 1 Departures Hall (Gate 1), Terminal 1 Transit Area (Gate 5 and 6), Terminal 2 Arrivals Hall, Terminal 2 Landside in the National Bank of Abu Dhabi. Hours: open 24 hours.
  • Duty Free & Shopping - Duty Free shopping is available as well as a large selection of retail outlets, some of which are open 24 hours.
  • Family Services - Free baby strollers are available. Additionally, there are baby changing rooms located throughout the airport.
  • Food & Drinks - Food concessions throughout the airport operate with varying schedules. Landside offers approximately 10 restaurant/cafes while Airside you will find 20. There are 24 hour options; however, at the time of this update, we are unable to confirm which locations.
  • Golf Course - Located a short drive (7 minutes) from the airport, the Al Ghazal Golf Course is considered one of the finest sand golf courses in the world. If you have a 3-5 hour transit, you can play 9 or 18 holes.
  • Information Desk - Yes, located in every terminal. Hours: unknown.
  • Luggage Storage & Lockers - Short/Long term storage and lockers. Location: Terminal 1, Arrivals Hall. Rates: Small bag AED 10.50 (3 hours) to AED 21 (24 hours) and AED 10.50 each additional 24 hours • Regular bag AED 15.75 (3 hours) to AED 31.50 (24 hours) and AED 10.50 each additional 24 hours. Rates are available for bulky, oversized and small valuable (keys, phones) items as well.
  • Luggage Wrapping - Available for AED 15.75 - 50, depending on the size of your luggage. Locations: T1, T1A, and T3, landside, Check-In area.
  • Medical Services - Urgent and emergency medical care is available at the Medical Services Clinic. Location: T1, airside, near the Immigration Arrival Hall. Hours: Open 24 hours. If you are a passenger at T2 or T3, call the clinic or seek the assistance of an airport staff member for access to the clinic.
  • Mobile Charging - At the time of this update, we did not have any information about mobile charging availability. If you know, write a review or email us at guides@sleepinginairports.com.
  • Pharmacy - There are 3 pharmacies: Al Razi Pharmacy (Terminal 3, 4th Floor, landside) • Bin Sina Pharmacy (Terminal 1, 1st Floor, airside) • Boots (Terminal 3, 1st Floor, airside). Hours: open 24 hours.
  • Phone - SIM cards and headsets are available for purchase from the Etisalat kiosk, or you can make international phone calls from an Etisalat phone booth. Phone cards are sold at Relay and Jashanmal newsstands. Etisalat locations: Arrivals Hall, landside, Main Level • T1, landside, Main Level • T2, landside, Main Level • T3, landside, Upper Level • T3, landside, Main Level.
  • Post Office - Emirates Post is located in landside in Skypark Plaza.
  • Prayer Rooms - Clearly-marked, gender-separated prayer rooms are available in each terminal.
  • Rest Zones - The airport offers areas with reclining seating for people to rest in between flights, but they are generally in open areas that might have a lot of noise for a deep sleep.
  • Showers - Showers are available in the Al Reem and Al Dhabi lounges. See Airport Lounges in for locations. Free public showers are situated near Gates 32 and 37. GoSleep sells shower kits including a disposable towel, footwear, soap, shower gel, shampoo, toothbrush and toothpaste for AED 45/US$13. See Airport Hotels above for locations.
  • Smoking Room - Designated smoking booths and lounges are available in these areas: T1, airside, 1st Floor (Abu Dhabi Lounge) • T2, airside, Ground Floor • T3, airside, 2nd Floor.
  • Spa - Pamper yourself at TOSA Spa in one of two locations: Terminal 1 location offers express foot/back treatments and body massage, while the Skypark Plaza location offers separate male and female treatment and changing rooms, relaxation lounge for females, and a mani/pedi room with TVs and newspapers. A full range of luxurious spa treatments are available to members and guests of the Etihad Diamond First and Pearl Business Class lounges at the Six Senses Spa, Terminals 1 and 3.
  • Supermarket - A wide variety of groceries, baked goods, souvenirs, and toys are available at Starter Supermarket. Location: Skypark, landside. Hours: 6:00AM - 12:00AM.
  • Travel Agencies - If you are arriving in Abu Dhabi and need local arrangements or help planning a really last minute trip abroad, there is 24 hour Travel Center and Omier Travel Agency that can probably be of assistance.

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Airport Hours

The airport is open 24 hours.

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Airlines

As of March 2018, Abu Dhabi airport is served by the following airlines: Air India • Air India Express • Air Serbia • Air Seychelles • Air Baltic • Air Blue • Alitalia • Biman • British Airways • Egypt Air • Etihad Airways • Fly Nas • Gulf Air • Jet Airways • KLM • Kuwait Airways • Middle East Airlines • Oman Air • Philippine Airlines • PIA • Rotana Jet • Royal Jordanian • Saudi Arabian Airlines • Shaheen Air • Srilankan Airlines • Sudan Airways • Syrian Arab Airlines • Turkish Airlines • Virgin Australia • Yemenia.

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Airport Transportation: Getting To/From The Airport

Bus

The airport is served by several lines of Abu Dhabi’s economic public bus system. Buses are air-conditioned and green and white in color. Bus stops, clearly marked by blue/white signs, are located at the lower curbside outside of Terminals 1 and 3, and outside of Terminal 2. Departures are every 40 minutes, 24 hours a day, and take about 45 minutes to travel between the airport and city, depending on traffic conditions. At the time of this January 2018 update, a one-way bus fare is AED 4.00. For further information on bus routes and schedules, go to the Abu Dhabi DoT website.

Car Rentals

Car rental service is available 24 hours a day at Skypark Plaza, located opposite Terminal 3 and just a short walk from Terminals 1 and 3. Skypark Plaza is accessible from Terminal 2 via free inter-terminal shuttle bus. The following car rental agencies are available onsite: Avis, Budget, Dollar, Europcar, Fast Rent, Hertz, Payless and Thrifty.

Inter-Terminal Transportation

The airport offers a free shuttle service, which runs in 15 minute intervals between Terminals 1 and 2. Shuttle stops are located outside of Terminal 1 at Entrance 5, upper curbside, and Terminal 2 in front of the Departures Hall.

Taxi

Metered taxis are available 24-hours a day at the airport. Terminals 1 and 3 are served by late-model six-seater Mercedes Vito vans. These luxury taxis are equipped with GPS and have extra baggage space and multilingual male or female drivers. Multiple currencies are accepted for payment. Terminal 2 is served by metered Toyota Camry taxis from taxi ranks outside of the Arrivals Hall. At the time of this January 2018 update, flag drop is AED 25.00 with a AED 1.60 charge per km up to 50 km (9 fils per km above 50 km).

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Last Updated: 04 April 2018

This guide is for informational purposes only to assist with your planning and is subject to change at any time. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors, or to add/change any items mentioned in the guide, please contact us .