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Toronto Pearson Airport Guide

toronto airport guide

In this section you will find traveller airport reviews as well as our Toronto Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

there were lots of other people sleeping there. The airport staff were friendly. They even provided foamy mats for people to sleep on! -a traveller

Airport Overview

To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us during their time at Toronto Pearson Airport.

What to Expect

  • The Toronto airport has two passengers terminals: Terminal 1 and Terminal 3. A short train, called the Terminal Link, shuttles passengers between the two.
  • Some reviewers have warned that the signs can be confusing and difficult to follow here. Be sure to pay close attention or you may get lost.
  • A couple reviewers also warned of long and difficult security lines.
  • On arrival, be prepared for a long walk to the immigration counter. Wear your walking shoes as you are in for a good hike.
  • 24 hour concessions can be found landside
  • WiFi is available. See WiFi information in the airport guide below.

Where to Sleep

  • There is a nice amount of seating without armrests found throughout the airport, both landside and airside.
  • In particular, we recommend the designated rest zone in Terminal 1, landside on the Departures level.
  • If you decide to sleep, don’t forget earplugs or noise cancelling headphones to help reduce the noise.
  • Stay warm with a blanket.
  • A few free sleep pods are available airside. Unfortunately, we don't know the exact locations.
  • For uninterrupted sleep, there is a hotel connected to Terminal 3 and other nearby hotels that provide free airport shuttles. See Airport Hotels in the airport guide below.

Good to Know

  • Showers can be found in both terminals. See Showers in the airport guide below.
  • Economy class passengers can pay to use one of the first class lounges. See Airport Lounges in the airport guide below for locations and rates.

For more information about the services and facilities available, scroll down to continue exploring our Toronto Airport Guide. Send us your airport tips to help us keep this information up to date.


» Read All Toronto Airport Reviews Write a Review

Toronto Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

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Airport Hotels

If sleeping in Toronto Airport does not appeal to you, there are hotels near the airport:

  • At Airport Sheraton Gateway Hotel - Connected to Terminal 3 via climate-controlled walkway. The hotel has a 24 hour fitness center with gym, pool, whirlpool, sauna and change room. Purchase a day pass at the front desk for $ 25. » Check Rates
  • ALT Hotel Toronto Pearson - (4 minutes from the airport) A new, resonably priced hotel located at Viscount station, at the end of the LINK train line. » Check Rates
  • Four Points by Sheraton Toronto Airport - (5 minutes from the airport) Located adjacent to Terminal 3. You could walk there from Terminal 3 if you just missed the shuttle and didn't want to wait for the next one. Free airport shuttle service departs every 30 minutes on the hour and half-hour. Airport shuttle picks up from Terminal 1 (S5 on Level G, lowest exit of the terminal) and Terminal 3 (C22 on Arrivals Level 1, lowest exit of the terminal). » Check Rates
  • Comfort Inn Toronto Airport - (5 minutes from the airport) Located adjacent to the airport. No airport shuttle. » Check Rates
  • Hampton Inn & Suites by Hilton Toronto Airport - (5 minutes from the airport) A free shuttle bus is available (24 hours every 30 minutes). » Check Rates

To see more options there is a list of hotels near Pearson Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.

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Airport WiFi / Internet

Free WiFi is available at Toronto Airport. Connect to the “Toronto Pearson Wi-Fi” network.

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More Services, Facilities & Things To Do On A Layover At The Airport

  • Art in the Airport - Terminal 1 currently offers large sculptures (airside), a changing art display (landside) and a dinosaur display (landside). Terminal 3 has a film exhibition created by the Toronto International Film Festival.
  • ATMs / Cash Machines - Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside and Airside.
  • Baggage Carts - Need a hand with your luggage? Baggage carts are available free of charge throughout the airport.
  • Children Play Areas - Your little rugrats will be entertained here with a few small play areas available airside.
    »   Terminal 1 (Level 2) - You'll find them at gates 105, 124 139, 145
    »   Terminal 3 (Level 2 ) - this play area seems to be an after thought. It is located at the far end of the terminal at C35. Any further away and it would be on the tarmac.
  • Currency Exchange - ICE has kiosks available in both Terminals. Locations: Terminal 1, Landside, Level 2, 2 locations ▪ Terminal 1, Landside, Level 3, 2 locations ▪ Terminal 1, Airside, 3 locations ▪ Terminal 3, Landside, Arrivals, 1 location ▪ Terminal 3, Landside, Departures, 2 locations ▪ Terminal 3, Airside, 4 locations. Hours While none operate 24 hours you will find many open at 4:00AM.
  • Duty Free & Shopping - Duty-free shopping is available airside in the gated areas of Terminals 1 and 3. There is a good variety of shops available throughout the airport to pass the time. 7-11 is open 24 hours in these locations: Terminal 1, Level 1, Arrivals ▪ Terminal 1, landside, (International), B6 of the Value Park Garage, Level 4.
  • Fitness - Goodlife Fitness has a 10,000 sq.ft gym that contains state-of-the-art training equipment, stretching area, and free weights. The facility offers change rooms with showers, soap, conditioner, lotion, hair dryers. Location: Terminal 1 on Level 1, Arrivals, Area F. Rate: Day passes cost $ 15 per person per day. They have a Reebok clothing and shoe bundle to rent for $10. Hours: 5:00AM - 10:00PM.
  • Food & Drinks -Food concessions throughout the airport operate with varying schedules. These options are open 24 hours:
    »   Terminal 1 (International Departures): Booster Juice (Level 2, landside, parking and link train) ▪ Starbucks (Level 1, landside, Arrivals)
    »   Terminal 1 (Canada Departures): A&W (Level 2, airside, Gate D37) ▪ Extreme Pita (Level 2, airside, Gate D45) ▪ Purblendz (Level 2, airside, Gate 42) ▪ Swiss Chalet (Level 3, landside, take out is 24 hours) ▪ Subway (Level 3, landside, Check-In) ▪ Tim Horton’s (Level 1, landside, Arrivals) ▪ Tim Horton’s (Level 2, airside, Gate D51) ▪ Tim Horton’s (Level 2, airside, Gate E80)
    »   Terminal 3 (Canada Departures): Subway (Arrivals Level, landside, near Domestic Arrivals) ▪ Tim Horton’s (Departures Level, airside, Gate B26/27.
    »   Terminal 3 (International Departures): Subway (Airside, near Gate B22) ▪ Tim Horton’s (landside, Arrivals)
  • Information Desk - Locations: available on the Arrivals Level. Hours: unknown
  • Luggage Storage & Lockers - Whether you wish to store your coat before traveling to a warm destination, or simply want to enjoy your layover unburdened by luggage, you can store your things at Samsonite. Storage prices per day, per piece range from $5 - $10 for luggage and personal items, and $2 per day for coats. Locations: Terminal 1, landside, Level 3, Check-in area. Hours: 5:00AM - 1:00AM) ▪ Terminal 3, landside, Departures Level. Hours: 6:00AM - 11:00PM ▪ Terminal 3, landside, Arrivals, under the escalator between exit B &C. Hours: 5:00AM - 12:00AM.
  • Luggage Wrapping - Secure Wrap provides luggage wrapping. Locations: T1, International, landside, Departures Level, 2 locations at the check-in area ▪ T3, International, landside, Level 2 Parking and Train Link, 2 locations at Aisles 7 and 9.
  • Manicure - Break a nail going through security and need to have your nails done? Head to 10 Minute Manicure. Locations: Terminal 1, Airside, Canada, Level 2 Gates, near Gate D37 (Hours: 7:00AM - 9:00PM) ▪ Terminal 1, Airside, USA, Level 2 Gates, near Gate F57 (Hours: 7:00AM - 7:00PM).
  • Medical Services - Take care of your health at Skyhealth Walk-In Medical Clinic. Walk-ins are welcome. Location: Terminal 1 Canada, landside, Level 2 Parking and Link Train. Hours: Reception is staffed from 8:00AM - 6:00PM (Mon - Fri), outside these hours you may use the online booking system. Doctors and nurse practitioners are available from 8:00AM - 6:00PM (Mon, Wed, Fri only).
  • Mobile Charging - At the gates, some seats have power points nearby.
  • Rest Zone -
    »   CIBC Welcome Centre - In Terminal 1 on the Arrivals Level, there are 6 or 7 large padded seats to sink into. Unfortunately, the seats are located across from the International Arrivals door, so it is not particularly quiet. You would be best to have noise cancelling headphones if you nap here during the daytime.
    »   Lounge 15 - Formerly known as Lounge Q. In August 2015, when we heard rumblings in a recent traveller review that this seating area no longer exists and the airport rudely ignored our requests, we headed out to YYZ to find the answer ourselves. Well, the lounge is still there, but the seating has been drastically reduced. There were still a lot of empty seats though and a few airport sleepers were spotted enjoying the armrest free seating. There is also a play area for children. Location: Terminal 1, Departures Level, Landside, Aisle 15.
  • Pharmacy - Skyhealth Pharmacy is located next to Skyhealth Medical Clinic. Location: Terminal 1 Canada, Landside, Level 2 Parking and Link Train. Hours: 6:00AM - 10:00PM. SkyHealth also offers Express Kiosks which dispense over the counter products, 24 hours a day. Locations: T3, International, Airside, Departures Level, Gate B37 ▪ T1, Landside, Level G, Ground Transportation area.
  • Prayer Rooms - The Aviation Interfaith Ministry centres offer a quiet place to pray, meditate and reflect. Chaplains, Roman Catholic mass and Interdenominational Christian services are available. Locations: Terminal 1 (Level 1) and Terminal 3 (Level 2).
  • Showers - Showers can found in three areas: Airside in the three Plaza Premium Lounges ( see Airport Lounges above ) • Goodlife ( Location: Terminal 1, Landside, Level 1, Arrivals, Area F, day pass is $15.00 which includes use of shower facilities) • Sheraton Gateway ( Location: Terminal 3, Landside - see Airport Hotels above ).
  • Spa - Be Relax offers chair massages, table massages, nail services, waxing and facials. Services range from 10 minutes to two hours. Locations: Terminal 3, Airside (International), Departures Level, Near Gate B5 (Hours: 6:00AM - last flight) • Terminal 3, Airside (International), Departures Level, Near Gate B27 (Hours: 12:00PM - 9:00PM).

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Airport Hours

The airport is open 24 hours.

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Airlines

As of March 2018, Toronto Pearson airport is served by the following airlines: Aer Lingus • Air Canada • Air China • Air France • Aeromexico • Air New Zealand • Air Transat • Alaska Airlines • Alitalia • ANA • American Airlines • Asiana Airlines • Austrian Airlines • Avianca • Azores Airlines • British Airways • Brussels Airlines • Caribbean Airlines • Cathay Pacific • China Eastern • China Southern • Condor • Copa • Cubana Airlines • Delta • Egyptair • El Al Israel Airlines • Emirates • Ethiopian Airlines • Etihad Airways • EVA Air • Flair Airlines • Fly Jamaica • Hainan Airlines • Iberia • Icelandair • Interjet • Japan Airlines • Jet Airways • KLM • Korean Air • LAN Airlines • LOT • Lufthansa • Miami Air International • PIA • Philippine Airlines • Qantas • SAS • Saudia • Singapore Airlines • Sunwing • Swiss • Thai Airways • TAP Portugal • Turkish Airlines • United Airlines • WestJet • WOW Air.

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Airport Transportation: Getting To/From The Airport

Bus

The airport is well connected to the bus system. Whether you are looking for a bus to your downtown hotel, need a connection to the Go Train or need to reach a subway station, there is probably a bus for you. For fares, routes and schedules, visit the Toronto Pearson Airport website.

Car Rentals

Six car rental agencies operate on-site on Level 1 of the parking garages located next to Terminals 1 and 3: Avis, Budget, Dollar/Thrifty, Enterprise, Hertz and National/Alamo. Several off-site rental agencies provide courtesy transportation from Viscount Station. Contact your rental agency of choice for details.

Hotel Shuttles

Several area hotels offer free airport shuttle service as a convenience for their guests. Contact your hotel of choice for shuttle service availability and information. Shuttles pick-up from Terminal 1 (Ground Level, column “S5”) and Terminal 3 (Arrivals Level, column “C22”). Many hotels require that you call ahead for pick-up. Here are a few hotels that offer airport shuttle service: Best Western Plus Toronto Airport Hotel   •  Comfort Inn Toronto Airport  •  Courtyard Toronto Airport  •  Fairfield Inn & Suites Toronto Airport  •  Four Points by Sheraton Toronto Airport  •  Hampton Inn & Suites Toronto Airport  •  Hilton Garden Inn Toronto Airport  •  Hilton Toronto Airport & Suites  •  Holiday Inn Toronto International Airport  •  Hotel Carlingview Toronto Airport  •  Quality Suites Toronto Airport  •  Toronto Airport Marriott Hotel   •  Travelodge Hotel Toronto Airport  •  The Westin Toronto Airport.

Inter-Terminal Transportation

There is a free and fully wheelchair accessible 24-hour Link Train connects Terminal 1 and 3. Trains depart every 4-8 minutes depending on the time of day. There are 3 stops: Terminal 1 • Terminal 3/Sheraton Gateway Hotel • Viscount Station, Value Park Garage, Value Park Lot and ALT Hotel.

Long Distance Bus and Shuttle Service

Several companies provide service between Toronto Pearson Airport and locations throughout Ontario and across the border in the United States. Information on these services is available at Information Counters located in Terminal 1 (Ground Level) and Terminal 3 (Arrivals Level).

Taxi and Limousine

Licensed taxis and limousines can be found at Terminal 1 (Doors C & D), Terminal 3 Domestic Arrivals (Door B) and Terminal 3 International Arrivals (Door F). Fares are based on a zone map, dividing the area between GTA (Greater Toronto Area) and Out-of-Town tariffs, and charged according to time and distance. For locations outside of the Out-of-Town tariffs area, fares are charged per kilometer. Cash and credit cards are accepted. For safety reasons, do not accept rides from people who approach you in the terminal or ask you to follow them to the parking garage.

Train

The Union Pearson Express, or UP Express, is an amenity-filled express train that runs between the airport and downtown in just 25 minutes. Trains depart every 15 minutes from 5:30AM - 1:00AM, stopping at two other stations along the ride between Pearson Airport Station and Union Station in downtown Toronto. For tickets or more information, visit the UP Express website.

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Last Updated: 28 May 2018

This guide is for informational purposes only to assist with your planning and is subject to change at any time. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors, or to add/change any items mentioned in the guide, please contact us .