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Brisbane Airport Guide

brisbane airport guide

In this section you will find traveller airport reviews as well as our Brisbane Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

I was woken up to a cup of coffee brought to me by Noel, the cleaner!!! I was almost moved to tears and so thankful. - weltresiende

Airport Overview

To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us during their time at Brisbane Airport.

What to Expect

  • Brisbane Airport has two terminals: one for international flights and the other for domestic flights. A free shuttle bus transports passengers between the two terminals.
  • Free Wifi is available. See WiFi is the airport guide below.
  • There are 24 hour concession options both landside and airside.

Where to Sleep

  • The International Terminal is your best bet for getting a good night’s rest, as the Domestic Terminal lacks the warmth and comfortable seating preferable for an overnight stay. Reviewers praise comfy couches to sleep on throughout the International Terminal, both landside and airside.
  • Several reviewers pointed out level 4 (Departures) in the International terminal as the best place to sleep. There is also a prayer room on this floor.
  • Air conditioning tends to be on full blast, so pack a warm sweater or blanket.
  • Some reviewers complained about loud TVs, so consider bringing earplugs or noise cancelling headphones.
  • There is a hotel adjacent to the airport and other nearby options that provide an airport shuttle. See Airport Hotels in the airport guide below.

Good to Know

  • There are free showers in multiple bathrooms throughout the airport.
  • Economy class passengers can find comfort in one of the lounges that are accessible with a day pass or an airline lounge membership. See Airport Lounges below for locations and rates.

For more information about the services and facilities available, scroll down to continue exploring our Brisbane Airport Guide. Send us your airport tips to help us keep this information up to date.

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Brisbane Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details (ie. facilities, hours, pass and membership information):

  • Virgin Australia Lounge - Location: Domestic Terminal, Airside, Opposite Gate 41. Lounge Access: Virgin Australia Membership.
  • Qantas Club - Location: Domestic Terminal, Airside, Departure Level 1, near Gate 22. Lounge Access: Qantas Club Membership.
  • Air New Zealand Koru Club - Location: International Terminal, Airside. Showers are available. Lounge Access: Air New Zealand Koru Club Membership.
  • Plaza Premium Lounge - Location: International Terminal, Airside, Level 4. Showers are available. Lounge Access: Pay at the Door • Buy a lounge pass (US$ 49 - 6 hour pass)  •  Priority Pass.
  • Qantas Club - Location: International Terminal, Airside. Lounge Access: Qantas Club Membership.

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Airport WiFi / Internet

Free WiFi is available at Brisbane Airport. Connect to the “@BNE_FREE WI-FI” network. An email address is required. Qantas and Virgin Australia also offer their own WiFi services, available in their lounges and gate areas.

Additionally, Internet kiosks are available on Levels 2, 3 and 4 of the International Terminal. Rate is AUD 2.00 (20 minutes).

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Airport Hotels