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Cleveland Airport Guide

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In this section you will find traveller airport reviews as well as our Cleveland Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

plenty of good sleeping spots. Try the Continental wing for the best facilities.
- a traveller

Airport Overview

To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us about their time at Cleveland Hopkins International Airport.

What to Expect

Cleveland Hopkins International Airport consists of a mid-size, user-friendly terminal with three concourses (A, B and C) and 50 departure gates. There are a moderate selection of eateries and shops both landslde and airside, and WiFi is available to help pass the time. For additional comfort, economy class passengers can pay to access one of the airport’s private lounges. See Airport Lounges in the airport guide below for locations and rates.

Where to Sleep

After security checkpoints close for the night, all passengers are restricted to the landside areas, and must re-clear security the next day when the checkpoints re-open. Travellers report that airport staff and security are friendly and accommodating to overnight sleepers, and that there are some relatively comfortable spots for sleeping. Leather booths near the food court may be an option, though the food court opens at 5:00AM, so don't expect to sleep in. Music from the P.A. system was cited as one sleep hindrance, so bring earplugs/noise-cancelling headphones; and if planning to sleep on the floor, consider a travel mat and/or sleeping bag. For uninterrupted sleep, there are some hotels within a quick shuttle ride of the airport. See Airport Hotels in the airport guide below.

For more information about the services and facilities available, scroll down to continue exploring our Cleveland Airport Guide. Send us your airport tips to help us keep this information up to date.


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Cleveland Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

  • Airspace Lounge - This lounge is available to all passengers regardless of class of service or airline. Location: Main Terminal, Airside, before Concourse B gates. Lounge Access: Pay at the Door. [ more lounge info ]
  • United Club - Location: Concourse C, Airside, between Gates C14 and C-6. Lounge Access: Pay at the Door with proof of United Airlines ticket • Lounge membership programs. [ more lounge info ]

Military Lounge

USO Lounge - The USO offers a lounge that is free of charge to active members of the US military and their families. Amenities: snacks, internet, books, TV Lounge. Location: Baggage Claim area, Carousel 1. Hours: 8:00AM - 8:00PM (Monday - Friday) • 8:00AM - 6:00PM (Saturday - Sunday).

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Airport Hotels

If sleeping in Cleveland Airport does not appeal to you, there are hotels at and near the airport with free airport shuttles....

  • Sheraton Cleveland Airport Hotel - The only hotel located on airport grounds. Free 24-hour airport shuttle service. » Check Rates
  • Holiday Inn Express Cleveland Airport Brook Park - (5 minutes from the airport) Free airport shuttle is available. » Check Rates
  • Hilton Garden Inn Cleveland Airport - (5 minutes from airport) Free airport shuttle is available upon request. » Check Rates

To see more options there is a list of hotels near Cleveland Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.

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Airport WiFi / Internet

Free WiFi is available at Cleveland Airport.

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More Services, Facilities & Things To Do On A Layover At The Airport

  • Art in the Airport - Rotating art exhibitions are on display throughout the airport.
  • ATMs / Cash Machines - Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Concourse A (near Gate A-1) • Concourse B (near Retail Core and Gate B-5) • Concourse C (near C-5 and C-14) • Main Terminal, landside, near Concourse C security checkpoint • Ticketing Area (near Airport Information Center) • Baggage Claim (near the Welcome Center) • Rental Car Facility • Passenger Bridge on Level 3 of the Hourly/Daily Parking Garage.
  • Baby Care Facilities - A mother and baby room offers 2 separate areas for private breastfeeding, outlets, a sink and a changing table. Location: Airside, Concourse B, near B1.
  • Currency Exchange - Travelex offers currency exchange at these locations: Main Terminal, landside, Baggage Claim, near Door 5 (opposite Carousel 9) Hours: 10:00AM - 6:00PM • Main Terminal, airside, near Gates C-2 and C-3. Hours: 6:00AM - 7:30PM (Sun-Fri) 6:00AM - 5:00PM (Sat).
  • Duty Free & Shopping - Duty Free shopping is not available. The airport offers a small variety of shops including ten Hudson News stores for any last minute items.
  • Food & Drinks - There are several food options throughout the airport. If you are stuck in the airport overnight, Dunkin Donuts is open 24 hours (Location: Main Terminal, Food Court).
  • Information Desk - Location, Main Terminal, near Security Checkpoint B. Hours: 6:00AM - 8:00PM every day.
  • Luggage Storage & Lockers - Not available.
  • Mobile Charging - Mobile charging and workstations can be found at entrances to Concourses A and B.
  • Pet Relief Area - Location: Outside, at the north end of baggage claim near Carousel 1. Access is through the door to the left of the USO Lounge.
  • Prayer Area - The Interfaith Center offers peace and quiet for prayer and meditation. Location: Concourse B, airside, just after the security checkpoint. Hours: 5:0AM - 11:00PM.
  • Rest Zones - Not available.
  • Showers - Not available.
  • Walking Paths - When your idea of airport exercise doesn’t include tight connections and frantic running to the next gate, enjoy your time at the airport with a more leisurely stroll or power walk along one of the designated walking paths. CLE Health Walk self guided walking routes are located in all three concourses. Look for the signs.

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Airport Hours

The airport is open 24 hours.

Keep in mind that airline check-in and baggage drop hours vary according the flight schedule. Check these hours with your airline. If you are in the public area of the terminal (landside) you will not be able to get through to the secure area of the terminal (airside) until the morning. The TSA security screening checkpoint hours vary according to location:

  • Checkpoint A: 4:30AM - 9:30PM
  • Checkpoint B: closed April 5, 2016 for approx. 8 weeks.
  • Checkpoint C: 4:30AM - 6:30PM

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Airlines

As of March 2018, Cleveland airport is served by the following airlines: Air Canada • Allegiant Airlines • American Airlines • Delta • Frontier Airlines • Icelandair • Jetblue • Southwest Airlines • Spirit Airlines • United Airlines • WOW Air.

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Airport Transportation: Getting To/From The Airport

Car Rentals

Onsite car rental agencies are housed within a separate designated facility, connected to the main airport terminal via 24-hour courtesy shuttle service (total trip time is 5 - 7 minutes). Car rental shuttles stop on the lower roadway island, accessible via Door 7 on the baggage claim level. The following car rental agencies are available: Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National and Thrifty.

Hotel Shuttles

Several area hotels provide airport transportation service as a courtesy to their guests. Here are a few hotels offering airport shuttle service: Best Western Airport Inn & Suites Cleveland   •   Cleveland Airport Marriott   •   Comfort Inn Cleveland Airport   •   Courtyard Cleveland Airport/North   •   Crowne Plaza Hotel Cleveland Airport   •   Days Inn Cleveland Airport South   •   Hampton Inn and Suites Cleveland Airport / Middleburg Heights   •   Hilton Garden Inn Cleveland Airport   •   Holiday Inn Express Brookpark - Cleveland Airport   •   La Quinta Inn & Suites Cleveland Airport West   •   Radisson Hotel Cleveland Airport West   •  Sheraton Cleveland Airport Hotel   •   TownePlace Suites Cleveland Airport

Shuttles

Airport Oberlin Shuttle offers scheduled service between the airport and Oberlin College. Oberlin Shuttles stop outside on the Ticketing Level, opposite the Southwest Airlines ticket counters.

Taxis

Taxis are readily available on a 24-hour basis, picking up passengers outside near the orange wall on the south end of the baggage claim area, near Carousel 11. All taxis are metered and reservations are not required.

Train

Cleveland Hopkins Airport is linked to Tower City Station in downtown Cleveland, via RTA “Red Line” rail service. Departures are every 15 minutes, and total trip time between the airport and downtown Cleveland is about 30 minutes. The airport RTA station is located on the lower level of the main terminal. For route maps, timetables and fares, visit the RTA website.

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Last Updated: 06 April 2018

This guide is for informational purposes only to assist with your planning and is subject to change at any time. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors, or to add/change any items mentioned in the guide, please contact us .