São Paulo Guarulhos Airport Guide
In this section you will find traveller airport reviews as well as our Guarulhos Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!
The cleaning staff was LOUD and not respectful to us or other sleepers. Boo to them!
The airport sucks. Seriously it is one of worst serviced in the region. It was impossible to sleep as people was passing by constantly and there are no spaces to do so.
Being impossible to sleep I bought a voucher to connect to the internet, which cost me 20 bucks (us dollars) at gate 18. Well guess what, if you go online and buy it with a credit card it costs 5.
The whole design of the airport is old fashioned. Other reviewers mentioned some quiet areas to sleep but you have to walk a lot, and be lucky that this areas are open. Coffee is expensive, and restrooms are partially Ok.
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In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
If you are an economy class traveller, you can enter these lounges at São Paulo Guarulhos airport either by purchasing a day pass or through a membership program. Visit the individual lounge page for more details (ie. facilities, hours, pass and membership information):
- Smiles VIP Lounge - Location: Terminal 2, Airside, Wing C, 2nd Floor. Showers are available. Hours: open 24 hours. Lounge Access: Book Online (£25.00) • Priority Pass.
- American Airlines Admirals Club - Location: Terminal 2, Airside, Wing D, Mezzanine Level. Showers are available. Hours: 530am - 1130pm. Lounge Access: Pay at the Door (US$ 50) • Priority Pass • Admiral's Club Membership.
- Proair VIP Lounge - Location: Terminal 1, Airside, 2nd Floor. Hours: open 24 hours. Lounge Access: unknown
- Proair VIP Lounge - Location: Terminal 2, Airside, 2nd Floor. Hours: 12:00PM - 12:00AM. Lounge Access: Priority Pass.
- Star Alliance Lounge - Location: Terminal 3, Airside, Mezzanine Level, above the Duty Free Shopping Area. Hours: 12:00PM - 3:00AM. Lounge Access: Priority Pass.
Free WiFi is available at São Paulo Guarulhos Airport. Connect to the “GRU WIFI” Network.
If sleeping in São Paulo Guarulhos Airport does not appeal to you, there are hotels near the airport:
- Slaviero Fast Sleep - Sleep cabins come equipped with a bunk bed, bathroom, TV, A/C, electrical outlets, and free WIFI. Available for rent by the hour or blocks of time. Rates start at R$ 89,00 +5% ISS. Located in the International Wing (2nd floor, middle of the hallway the connects Terminals 1 and 2) and Terminal 2, National Wing, ground floor near Arrivals.
- Pullman Sao Paulo International Airport - (5 min from the airport) Free airport shuttle service runs every 20 minutes from 6am to 11:40pm. Airport shuttle picks up from Arrivals Hall 1, 2, and 3.
- Matiz Hotel Aeroporto Guarulhos - (6 min from the airport) Free 24-hr scheduled airport shuttle service. Airport shuttle picks up from Arrivals Floor, D-Wing, Terminal 2.
- Sao Paulo Airport Marriott Hotel - (7 min from the airport) Free airport shuttle service runs every 30 minutes from 6am to Midnight. Airport shuttle picks up from Terminals 1, 2, and 3.
To find a cheap room, there is a list of hotels near Guarulhos Airport on Tripadvisor that can be sorted by price.
- ATMs / Cash Machines - Bancos Bradesco • Itaú • Rede Banco 24 Horas • Unibanco • HSBC • Santander - Location: Landside, Arrivals Hall (Terminal 1/ 2). Caixa Econômica Federal - Location: Landside, Terminal 2, Mezzanine Level, C Wing. Banco do Brasil - Location: Landside, Terminal 1, Departures, B Wing.
- Currency Exchange - Cotação – Câmbio, Change, Exchange - Location: Landside, Departures 1/ 2, Arrivals 2, Mezzanine 1 / 2 - Charges: Between 10/Rs - 20 /Rs. Hours: open 24 hours. Confidence Câmbio - Location: Landside, Arrivals Hall 1/ 2. Hours: open 24 hours. American Express – Foreign Exchange - Location: Location: Landside, Departures Hall, A Wing. Hours: Open 24 hours.
- Food & Drinks - There are 24-hour food options located in Terminal 2 (landside): McDonalds (Check-In Area D) and Pizza Hut (Check-In Area C)
- Information Desk - Location: Landside, Arrivals • Departures Hall, Terminal 1 / 2, Hours: open 24 hours.
- Luggage Storage & Lockers - Malex - Location: Landside, Arrivals Hall - Hours: Open 24 hours
- Pharmacy - There is a pharmacy located In Terminal 1, Check-In Area B. For more serious medical issues, the medical offices are located in Terminals 1 and 2 on the Mezzannine Level (landside).
- Showers - Showers are available in the lounges. [ see Airport Lounges above ]
The airport is open 24 hours.
Airport Transportation: Getting To/From The Airport
Buses depart from Guarulhos airport to Congonhas Airport, Republic Square, Tietê Bus Terminal, Barra Funda Bus Terminal, Itaim Bibi, Paulista / Augusta Hotels Circuit and Tatuapé Metro Station. For routes, schedules and fares, visit the EMTU web site.
The metro station nearest the airport is Tietê (Line 1 – Blue). There, passengers must use buses to get to the airport. Other stations that have direct connection by bus to the airport include: Barra Funda (Line 3 – Red); República (Line 3 – Red) and Tatuapé (Line 3 – Red).
Guarucoop is the exclusive taxi operator from the airport. They offer fixed rates according to the area of the city you are travelling to.
The following car rental companies are available at Guarulhos Airport: Movida • Localiza • Hertz • Avis • Budget.
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São Paulo Travel Resources
- São Paulo Hotel Deals - compare rates, check availability and read reviews
Last Updated: 11 May 2015
The information in this Airport Guide is based on information collected and/or received from the airport's and their web sites. The information above is subject to change without notice. Use it for informational purposes only to help you during your stay. To report errors, or to add/change any items quoted in the guide, email me.