Whether you have a layover, overnight sleepover or you are just quickly passing through, our São Paulo Guarulhos Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
The cleaning staff was LOUD and not respectful to us or other sleepers. Boo to them! – mikensf’64
To help you plan your layover or overnight sleepover, here is a quick run-down of what travellers have reported to us during their time at São Paulo Guarulhos Airport.
What to Expect
- The airport has three terminals, T1, T2, and T3. T1 is the smallest, operating only direct flights, and connected to T2 and T3 by shuttle bus. T2 is the largest, and is connected to the new, modern T3 by walkway. T2 houses regional and Latin American destinations, and T3 is home to longer-haul international flights.
- Other than T3, the airport is fairly old and its facilities and amenities reflect that.
- Many travellers felt that the airport is poorly laid out, with a lot of confusing hallways.
- Free WiFi is available. See WiFi information in the airport guide below.
- Economy class travellers can buy entry to several airport lounges; some have shower facilities. See Airport Lounges in the airport guide below for locations and rates.
Where to Sleep
- Most travellers reported very few seating areas to spend the night – most are benches with armrests, though it sounds like T3 might be a little bit more comfortable.
- Travellers report that airport staff generally don’t mind overnight guests. However, there might be safety concerns as one traveller reports seeing groups of young non-travellers hanging around the airport. Stay alert! (Oct 2016)
- Try the chairs at Starbucks.
- The floor has little or no carpeting, so bring something soft if you plan on crashing on it.
- For uninterrupted sleep, there is a transit hotel and sleep cabins inside the airport as well as several nearby hotels that provide airport shuttles. See Airport Hotels in the airport guide below.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program (ie. Priority Pass). Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!
Passes Star Alliance Lounge – Location: Terminal 3, Airside, Mezzanine Level, above the Duty Free Shopping Area. Showers are available. Lounge Access: Pay at the Door • Prepaid lounge passes • Lounge membership programs. [ more lounge info ]
American Airlines Admirals Club – Location: Terminal 2, Airside, Wing D, Mezzanine Level. Showers are available. Lounge Access: Pay at the Door with proof of American Airlines ticket • Admirals Club Membership. [ more lounge info ]
Passes GOL Premium Lounge (Domestic) – Location: Terminal 2, Airside. Domestic Departures. Showers are available. Lounge Access: Prepaid lounge passes • Lounge membership programs. [ more lounge info ]
Passes GOL Premium Lounge (International) – Location: Terminal 2, Airside, International Departures. Hours: open 24 hours. Showers are available. Lounge Access: Prepaid lounge passes • Lounge membership programs. [ more lounge info ]
Passes Executive Lounge GRU Airport – Location: Terminal 3, Airside. Showers are available ($). Lounge Access: Pay at the Door • Prepaid lounge passes • Lounge membership programs. [ more lounge info ]
If sleeping in São Paulo Guarulhos Airport does not appeal to you, there are hotels near the airport:
Inside Airport Slaviero Fast Sleep – Located inside Terminal 2, National Wing, ground floor near Arrivals. Sleep cabins come equipped with a bunk bed, bathroom, TV, A/C, electrical outlets, and free WIFI. Available for rent by the hour or blocks of time. Rates start at R$ 79,00 +5% ISS. » Check Rates
Inside Airport Tryp by Wyndham São Paulo Guarulhos Airport – This new transit hotel is located inside the boarding area of Terminal 3 on the 1st Floor. You MUST have an international boarding pass or international connection in order to check in and stay at the hotel. All rooms have unlimited free WiFi. Family rooms and “Fitness” rooms with an exercise bike are also available. Hourly rates are available. Inquire at the front desk. » Check Rates
Near Airport Sao Paulo Airport Marriott Hotel – (7 minutes from the airport) Free airport shuttle service runs every 30 minutes from 6:00AM to Midnight. Airport shuttle picks up from Terminals 1, 2, and 3. » Check Rates
To see more options there is a list of hotels near Guarulhos Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
Free WiFi is available for one hour at São Paulo Guarulhos Airport. Connect to the “GRU WIFI” Network. You may purchase additional time and/or faster service.
More Services, Facilities & Things To Do On A Layover At The Airport
ATMs / Cash Machines – Need cash? ATMs are available. Machines are operated by Banco de Brasil • Bancos Bradesco • Caixa Econômica Federal • Itaú • Rede Banco 24 Horas • Unibanco • HSBC • Santander. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside, Arrivals Hall (Terminal 1/ 2) • Landside, Terminal 2, Mezzanine Level, C Wing • Landside, Terminal 1, Departures, B Wing.
Baby Care Facilities – The airport has 56 washrooms equipped with baby changing facilities throughout all 3 terminals.
Currency Exchange – Location: Banco Safra (T2, Landside, Check-in D • T2, Airside, International Arrivals • T3, Landside, Check-in G • T3, Airside, Arrivals) • Banco de Brasil Exchange (T2, Landside, Check-in C) • Cotacao Exchange (T2, Landside, Check-in D and E). Hours: all operate 24 hours.
Duty Free & Shopping – Duty Free is available in all Terminals, these locations operate 24 hours: T2, Airside, Departures • T3, Airside, Arrivals. There are plenty of shops available to pass the time, several of which are also open 24 hours including three Hudson News locations for any last minute snacks and drinks (Airside, Terminal 3).
Food & Drinks – Food concessions throughout the airport operate with varying schedules. These options are open 24 hours:
» Terminal 1, Landside: Bobs (Departures – currently closed for renovations)
» Terminal 1, Airside: Rei do Mate (Departures).
» Terminal 2, Landside: Ballon Cafe (Arrivals) • Bomsenso Cafe (Arrivals) • Cafe Kopenhagen (Departures) • Caso de Pao de Queijo (Mezzanine East • International Arrivals • Domestic Arrivals • West Pier) • Pizza Hut (Departures) • Ragazzo (Departures) • Starbucks (Mezzanine • Departures) • Subway (Mezzanine East • Mezzanine West) • Vienna Snacks (Departure East • Arrival West).
» Terminal 2, Airside: 365 Deli (Departures • Arrivals) • Bleriot (Departures) • Caso de Pao de Queijo (Departures • International Departures) • Havana (Departures) • Rei do Mate (Domestic Departures) • Starbucks (International Departures) • To Go Coffee & Deli ( East Pier • West Pier) • Vienna Cafe (East Pier).
» Terminal 3, Landside: Adab (Mezzanine) • Cafe Kopenhagen (Mezzanine) • Caso de Pao de Queijo (Arrivals) • Pizza Hut (Mezzanine) • Rei do Mate (Mezzanine) • Suplicy (Mezzanine) • Vienna Snacks (Departures).
» Terminal 3, Airside: 365 Deli (Departures • Mezzanine) • Bleriot (Mezzanine) • Pizza Hut (Mezzanine) • Caso de Pao de Queijo (Departures) • Starbucks (Departures) • Subway (Arrivals) • Vienna Cafe (Departures).
Information Desk – Location: Landside, Arrivals • Departures Hall, Terminal 1 / 2, Hours: open 24 hours.
Luggage Storage & Lockers – Malex do Brasil lockers are available. – Location: T2 (Arrivals West, Sidewalk) • T2 (Arrivals East, Sidewalk) • T3 (Arrivals, Sidewalk). Hours: Open 24 hours.
Luggage Wrapping – Look for the following companies at the airport which will protect your bags for you. Protec Bag (T3, Mezzanine) • Truestar Securebag (T1, Departures • T2, Departures) • Exacta (T3, Departures). Hours and rates are not known.
Massage – Clínica Oriental offers massage. Location: T3, Departures Hours: 11:00AM – 11:30PM.
Pharmacy – Location: Droga Raia T3, Landside, Mezzanine. Hours: Open 24 hours • Farmais, T1, Landside, Departures. Hours: 6:00AM – 10:00PM. For more serious medical issues, the medical offices are located in Terminals 1 and 2 on the Mezzanine Level (landside).
Post Office – Correios Location: T2, Departures Hours: 9:00AM – 7:00PM (Mon-Fri), 9:00AM – 1:00PM (Sat).
Prayer Room – Available in the the corridor between Terminals 2 and 3, Landside. Hours: 7:00AM – 12:00AM. Note, you must pre-booked to use the room.
Rest Zones – Not available.
Seamstress – Repair those rips, tears and missing buttons at Ophicina de Costura. Location: T3, Mezzanine Hours: 10:00AM – 10:00PM
Showers – Showers are available in the lounges. [ see Airport Lounges above ]
Spa & Salon Services – Manicures, pedicures and more at Hands ‘N Feet Location: T3, Mezzanine (Hours: 7:00AM – 11:00PM). Clínica Oriental offers massage. Location: T3, Departures (Hours: 11:00AM – 11:30PM) • Styllus Hair Salon Location: T2, Mezzanine (Hours: 7:00AM – 11:00PM).
Travel Agencies – If you are arriving in Sao Paulo and need local arrangements or help planning a really last minute trip abroad, there are a number of travel agencies with offices at the airport that can probably be of assistance. ABAV, BBTur and Sweet Way offer travel services.
The airport is open 24 hours.
As of March 2018, São Paulo Guarulhos airport is served by the following airlines: Air Europa • Air France • Austral • Alitalia • American Airlines • Avianca • Boliviana • British Airways • Copa • Cubana Airlines • Emirates • Ethiopian Airlines • Etihad • TAM • Iberia • KLM • Korean Air • LAN • Lufthansa • Passaredo • Qatar Airways • Royal Air Maroc • Singapore Airlines • South African Airlines • Swiss • TAAG • TACA • TAP Portugal • Azul • Turkish Airlines • United Airlines • Aerolineas Argentinas • Air Canada • Delta • GOL • Aeromexico.
Airport Transportation: Getting To/From The Airport
The following car rental companies are available at Guarulhos Airport: Avis/Budget • Hertz • Localiza • Movida • Unidas.
The airport is well connected to the bus system. Whether you need to reach the city center, a downtown hotel or a surrounding area, there should be a bus for you. For fares, routes and schedules, visit the Sao Paulo Airport website.
The airport provides a free shuttle connecting all three terminals. Shuttles operate depart every 15 minutes between 5:00AM and 1:00AM.
Guarucoop is the exclusive taxi operator from the airport. They offer fixed rates according to the area of the city you are travelling to.
Last updated: 2018-10-23
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide, write a review or send an email to [email protected] and we will update this guide.