San Juan Airport Guide
In this section you will find traveller airport reviews as well as our San Juan Luis Muñoz Marín International Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the name of a hotel near the airport in case you decide that sleeping in the airport is not for you!
At one point I sensed someone near me and woke up to an AA employee putting a blanket over me! How cool is that??? - Nicole
To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us during their time at Luis Muñoz Marín International Airport.
What to Expect
- A modern international airport, consisting of five terminals (Terminals A, B, C, D and E)
- With most of the airport restaurants and shops closing for the night, after hours dining is limited. Plan ahead and purchase your food and drinks before the concessions close.
- Many of our reviewers slept here due to missed connections or overbooked flights. Watch out for delays and cancellations during hurricane season!
- WiFi is available. See WiFi information in the airport guide below.
Where to Sleep
- After security checkpoints close for the night, passengers are restricted to landside only. Passengers sleeping airside will be required to go back to landside until security reopens, and will need to clear security again to re-enter.
- Reviews are mixed on whether sleeping is allowed at this airport. Some reviewers slept in the airport without a problem, but others were woken up by airport security and directed to the airport’s hotel.
- A few reviews mentioned Terminals A and B as the calmer, less busy areas of the airport, with padded, armrest-free seating available at the American Airlines and JetBlue gates.
- According to one reviewer, there are 4-seat benches scattered around the airport, comfortable for sleeping on but many of them were in need of replacement. They can be hard to spot, but at the time of the review, one was located near the window at Gate G32 and the far end of Terminal B and some in Terminal E. Snag them quickly if you can find them!
- Reviewers STRONGLY suggest dressing warm (ie. long pants and sweater) and having a travel blanket and sleep mask handy for the blasting A/C and bright terminal lights!
- Some travellers complained of the loud and obnoxious overhead announcements and background music. Have earplugs or noise-cancelling headphones handy to ensure a good night’s sleep!
- For uninterrupted sleep, there a hotel with direct access to the terminal. See Airport Hotels in the airport guide below.
Good to Know
- Economy class passengers can pay to use one of the first class lounges. See our Airport Lounges section for locations and rates.
For more information about the services and facilities available, scroll down to continue exploring our San Juan Airport Guide. Send us your airport tips to help us keep this information up to date.
In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
If you are an economy class traveller, you can enter these lounges at San Juan airport either by purchasing a lounge pass or through a membership program. Visit the individual lounge page for more details (ie. facilities, hours, pass and membership information):
- Avianca Lounge - Location: Terminal C, Airside, 3rd Floor. Hours: 4:30AM - 7:00PM (Mon, Wed, Fri, Sat) • 4:30AM - 9:00PM (Tues) • 4:30AM - 8:00PM (Thurs & Sun). Lounge Access: Book Online (US$35.00 - minimum 24 hour advance purchase is required)
If sleeping in San Juan Airport does not appeal to you, there are hotels near the airport:
- San Juan Airport Hotel - formerly Best Western. Direct access to the airport terminal.
- Courtyard Isla Verde Beach Resort - (5 min from the airport) No airport shuttle.
- Hotel La Playa - (7 min from the airport) No airport shuttle.
- Borinquen Beach Inn - (7 min from the airport) No airport shuttle.
To see more options there is a list of hotels near San Juan Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
WiFi is available at San Juan Airport for a fee.
- ATMs / Cash Machines - There is an ATM located in every terminal.
- Car Rentals - Yes, see our Airport Transportation section below.
- Chapel - Locations: Terminal C, in the hallway near Gate 20 and in Terminal D, Gate D3. Hours: unknown.
- Currency Exchange - You can exchange money at the Banco Popular. Additionaly, there is an ATM that will allow you to withdraw Euros in Terminal D.
- Duty Free & Shopping - Duty Free is available in all Terminals. Additionally there is a good variety of shops and convenience stores including two stores (Convenience Store 24) located in Terminal A, Airside which are open 24 hours.
- Food & Drinks - According to a review submitted in March 2016, there is a 24-hour Subway in front of the Delta check-in.
- Information Desk - Staffed information booths are available, you may also spot ambassadors in the blue polo shirts throughout the airport.
- Luggage Storage - There is Luggage Storage Room in Terminal D, 2nd Level, rates are not known.
- Mobile Charging - Yes. Locations are unknown.
- Showers - not available
- Smoking - Smoking is only allowed in designated areas.
- Traveler's Aid - This is a non-profit organization that assists stranded and distressed passengers. Volunteers assist passengers with general airport and destination queries to assisting with situations such as transportation assistance, lost or stolen money, wiring money, emergency housing, etc. Location: Terminal D, First Level, office # 8, 4 doors from the police station. Hours: 7:00AM - 4:00PM (Mon - Fri).
The airport is open 24 hours.
Keep in mind that TSA, airline check-in and baggage drop hours vary according the flight schedule. Check these hours with your airline. If you are in the public area of the terminal (landside) you will not be able to get through to the secure area of the terminal (airside) until the morning.
Bus routes 40 and 50 access the airport at bus stops located on the Departures Level (2nd Level) of Terminals A and D. Switch between routes 40/50 and 5/53 for travel to/from Isla Verde, Condado or Old San Juan. Please note: While this mode of transportation is the cheapest, it is not convenient for most travelers, as luggage is not allowed on any AMA bus.
The following car rental agencies are located onsite: Alamo, Avis, Budget, Enterprise, Hertz, National, Sixt, Thrifty and U Save.
Taxis pick up and drop off passengers on the Arrivals Level of Terminals A, B and D, outside of the Baggage Claim area. The following fixed rates were current at the time of this update: $10 to Zone 2 (Isla Verde and hotels); $15 to Zone 3 (Ocean Park Condado Miramar); $19 to Zone 4 (Old San Juan Piers) and $15 to Zone 5 (Convention Center, Isla Grande Airport and Sheraton Convention Center). A $2 surcharge applies to all fares leaving the airport, as well as extra fees for luggage, night travel or parties of more than 5 passengers.
Last Updated: 24 June 2016
The information in this Airport Guide is based on information collected and/or received from the airports and their web sites. The information above is subject to change without notice. Use it for informational purposes only to help you during your stay. To report errors, or to add/change any items mentioned in the guide, please email us at email@example.com.