Guangzhou Baiyun Airport Reviews

AVERAGE RATING

         

2.4 out of 5 stars

Based on 24 user reviews

Facing a flight delay, layover or overnight sleepover at Guangzhou Baiyun Airport? Read reviews by travellers in the Sleeping in Airports community who have been there or share your own airport experiences, tips and photos!

And for more airport information, check out our Guangzhou Baiyun Airport Guide where you will find all the essential information you need to know including: airport lounges, WiFi, luggage storage, showers, nearby hotels, 24 hour food options and other services/facilities available at the airport.

Reviews from the Community

    • Guest
    • 0 helpful votes

    Airport facilities for economy class

             

    20.06.2017

    International Terminal – Having to wait 7 1/2 hours in Guangzhou airport was not an experience I wish to repeat. Despite website insisting there are comfortable lounges accessible to economy class customers there are definitely not….. apparently there was once but it's closed and none of the other lounges would let us even pay to go in. 20 minutes more and China Southern would have supplied us with accommodation…..they worked that out well! 16 hours into our journey home and we still have another 3+ hours to wait for final flight! Won't be flying this way again.

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    • Guest
    • 0 helpful votes

    Not as bad as I expected

             

    01.06.2016

    Pros: A small, dedicated overnight stay area with long seats and free wifi

    Cons: All shops and lounges at the landside are closed at 9-11pm

    (Review by Ting) I had a 4am flight at Baiyun airport, but I needed to see off a family member for her flight at 11pm the previous day,so I ended up staying at the airport overnight. I first tried the airport lounges at the landside. The price was quite affordable, but the problem was that all lounges closed at 9.30pm, and they did not have shower facilities. I am not sure if the airside lounges would have been better, but anyways I couldn't check in and go through the security until 3 hours before the flight. There was a luggage deposit counter as well but it closed at 11.30pm. In the end I settled down at the overnight stay area at the restaurant level (I think B1. It was one level below the departure, right at the escalator near gate 11/12). The benches did not have armrests and were reasonably soft. They were already half-occupied at 8pm, mostly locals. The area was well lit and next to a security counter. It had decent free WiFi. I was able to connect with my oversea phone through Wechat (the Chinese version of Whatsapp). The WiFi instructions are all written in Mandarin, so I guess you would need some help if you cannot read in Chinese. The aircon was a little bit cold. I brought my thick hoodie and managed alright. I was able to sleep until 90 minutes before my flight despite the guy making a loud phone call next to me and later someone started watching a soap opera without a headset. I jumped up and ran to the check-in counter. The security queue took half an hour. I was just in time to catch my flight but had to run all the way. I saw some passengers passing the night in one of the cafes at the departure level as well. The cafe was closed but they were able to rest on the sofas. Overall it was much better than what I expected. The airport staff was helpful and even at 2am there was someone on duty. However, I did observe that they tended to be less friendly towards international travelers.

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    • Guest
    • 0 helpful votes

    Guangzhou Airport

             

    01.10.2016

    It has water drinking fountains, ready access to outside area, when asked for help the staff assists me and are very proud when I thank them. Improvements – an air tunnel for disembarkation is badly needed. For the last 3 years, coming from Australia and Europe, we had to climb down 2 flights! of metal ladder. Very hard after long flights, at night with poor light and at times monsoon rain. Chinese are adpet with technology – why don't they fix this problem?

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    • Guest
    • 0 helpful votes

    Guangzhou Airport

             

    01.02.2016

    This surely is one of the most badly signposted airports in the world! First you have to locate an information screen ~there seems to be about 5 in the whole airport! Every time I've been here i have to ask for directions. If you do find a screen, arrival and departure information could be in different buildings ~ allow a lot of time to find you way in this airport.

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    • Guest
    • 0 helpful votes

    Guangzhou Airport

             

    01.08.2016

    There are drinking water fountains in the departures area near the gates. Look for signage – yes, it is in English. Some eating places are inexpensive, again they can be found near the departure gates. There is McDonalds and also some shops with mixed goods offer a small selection of hot dishes. The Business lounge of China Southern has bedrooms where you can get some sleep – ask the staff for a key to a bedroom. There are a number of information desks and their staff speaks English. All the important signs are also in English.

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