Whether you have a layover, overnight sleepover or you are just quickly passing through, our Astana Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
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TSE Airport Overview
To help you plan your layover or overnight sleepover, here is a quick run-down about what to expect during your time at Astana Nursultan Nazarbayev International Airport.
What to Expect
Astana Airport (code: NQZ) is divided into a brand-new international terminal and an older domestic terminal, with a connecting hallway for transit passengers. There are several eateries and shops, and they’re all open 24 hours. Free WiFi helps pass the time. For added comfort, economy class passengers can pay to enter the airport lounge. See Airport Lounges in the guide below for its location and access information.
Sleeping in Astana Airport
It seems that overnight campers have no issue staying here, but security guards may not circulate at all hours. Bring an eye mask to combat the bright overhead lights. For uninterrupted sleep, albeit for a price, nearby hotels offer shuttle service. See our Airport Hotels section below for more info.
Read the latest traveller airport reviews for more tips. For more airport information, continue scrolling down to explore more in our Astana Airport Guide.
To help us keep this guide up-to-date, you can add or update information or write a review to submit airport tips and photos.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
Airport Hours
The airport is open 24 hours.
Rest & Relaxation Zones
There are no dedicated sleeping areas, quiet areas or rest zones. If this information has changed, click here to update this guide.
Cots
The airport does not provide cots to stranded travellers. If this has changed, click here to update the guide.
Airport Hotels
If sleeping in Astana Airport sounds like a nightmare, there are accommodations inside the terminal and hotels within a short drive.
Inside the Airport
- CAPS Lock Airport Hotel – Capsule hotel located landside on the 1st floor of Terminal 1. Pods include Wi-Fi, individual lighting, ventilation and a safe. Showers and lockers are also available. Bookable by the hour.
- Astana Transit Hotel – Mid-range hotel. Offers 16 rooms, including Double Rooms, Junior Suites and Suites. Double room rates start at KZT 16,600 for up to 12 hours and KZT 20,000 for 24 hours.
Hotels within a Short Drive
- Wyndham Garden Astana (4.5 mi / 7.2 km) Upscale hotel.
- Hilton Astana (4.9 mi / 7.9 km) Upscale hotel.
- Hampton by Hilton Astana Triumphal Arch (5.3 mi / 8.5 km) Mid-range hotel.
Airport Lounges
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by purchasing a lounge pass or through a lounge membership program.
VIP/CIP Lounge (International) – Location: Terminal 1, left side. Hours: Open 24 hours. Showers: No confirmed showers. Dedicated Rest Zone: No. Sleep Facilities: No. Lounge Access: Paid VIP/CIP service • Advance reservation / contracted access. The airport currently lists the international VIP/CIP service at 42,000 KZT per adult passenger, with additional lounge/bar service available for 16,936 KZT for passengers using the VIP area. The service includes dedicated check-in, baggage processing and customs/passport formalities.
Sapar Lounge (International) – Location: Airside, Terminal 1, International Departures, after security, customs and passport control; turn right and continue past Duty Free to the lounge near Gates A5-A6. Hours: Open 24 hours. Showers: No. Dedicated Rest Zone: No. Sleep Facilities: No. Lounge Access: Prepaid lounge passes • Priority Pass and participating lounge membership programs. Maximum stay is 2 hours.
The Shanyraq (Air Astana Lounge) – Location: Airside, Terminal 2, Domestic Departures, 2nd Floor, opposite Gate D04. Hours: 4:00 AM – 12:00 AM. Showers: No. Dedicated Rest Zone: No. Sleep Facilities: No. Lounge Access: Air Astana Business Class passengers • Nomad Club Gold and Diamond members travelling domestically on Air Astana. Maximum stay is 3 hours before departure.
Sapar Lounge (Domestic) – Location: Airside, Terminal 2, Domestic Departures, after security; turn left and proceed past Gate D06. Hours: Open 24 hours. Showers: No. Dedicated Rest Zone: No. Sleep Facilities: No. Lounge Access: Prepaid lounge passes • Priority Pass and participating lounge membership programs. Maximum stay is 2 hours; children under 2 are admitted free.
Drinking Water
A reader tells us there are no drinking water fountains. Travellers report purchasing bottled water from kiosks and cafés. The September 2024 rate was 2€ for one small bottle.
Food & Drinks
Food and beverage outlets are available landside and airside, mainly during daytime and evening hours. There are no 24 hour food options.
Luggage Storage & Lockers
Luggage storage is available for 900 KZT per piece per calendar day. The maximum storage period is three months. Location: Terminals 1 and 2, 1st Floor, landside. Hours: Open 24 hours.
Mobile Charging
A reader tells us that mobile chargers are available at the airport.
Showers
Public showers are not available. If this is incorrect, click here to update this guide.
WiFi/Internet
Free WiFi is available throughout Astana Airport. Connect to the “OpenWiFi_TSE” network. A mobile phone number is required in order to receive an access PIN.
Security & Safety
Sleeping in any airport can include a certain level of risk, especially when travelling alone. It’s important to take certain precautions to ensure your safety and the security of your valuables. Here are a few tips:
- Safety First. It’s a good idea to know where the security office is located and look for video cameras where you plan to sleep. You can also ask the security personnel for advice on the safest places to spend the night.
- Don’t Seclude Yourself. If you’re travelling alone, we recommend you stay near other travellers or close to security. This will help you feel more secure and deter potential thieves.
- Hide Your Valuables. It’s also important to hide your valuables. Don’t leave them out in plain view, as this could make you a target for theft. Additionally, if you are a deep sleeper, you may want to padlock your bag to something or sleep with your bag up against a wall to make it harder for someone to access zippers and pockets. We have received reports of sleepers who woke up without their phones and laptop bags. The travellers were left with just their headphones and laptop bag strap.
- Stay Alert. It’s best to stay alert and awake if you feel unsafe or uncomfortable. Drink coffee or other caffeinated beverages to help you stay awake, and remember that you can always catch up on sleep during your flight. These simple precautions can help you enjoy a safe night at the airport.
More Airport Information
ATMs / Cash Machines – Need cash? ATMs are available in both terminals. Fees may apply, so check your bank’s fee schedule and daily withdrawal limits before travelling internationally. You may also want to notify your bank of your travel plans.
Baby Care Facilities – Mother-and-Baby Rooms are available free of charge for mothers travelling with children aged five and under. Facilities include changing tables, a cot, toys, and comfortable seating. Rooms are located both landside and airside in the Domestic and International Departures areas.
Baggage Carts – Need a hand with your luggage? Baggage carts are available.
Currency Exchange – Currency exchange counters are available landside in both terminals and operate 24 hours a day.
Duty-Free & Shopping – Duty-free shopping is available airside in International Departures, open 24 hours. Additional souvenir shops are located landside, and a Galmart supermarket is available for last-minute snacks.
Information Desk – Information desks are available in both terminals and operate 24 hours a day.
Luggage Packing – Luggage wrapping services are available in both terminals, 24 hours a day, for a fee.
Massage – Paid massage chairs are available throughout both terminals.
Medical Services – A first aid post is available 24 hours a day.
Pharmacy – A pharmacy is available and operates 24 hours a day.
Smoking Areas – Smoking is permitted in designated smoking rooms located in the Domestic and International Departures areas.
SIM Cards – A reader tells us, “SIM cards are available just on the left side of custom pass. SIM card cost 6500 KZT (14.5 USD).” (as of June 2023)
Buses
Public buses #10 and 12 connect regularly to/from TSE airport and the city center. For schedules, bus stops, hours, and approximate fares, visit the Astana Airport website.
Car Rental
Rent-A-Car has an office onsite. Location: Terminal 2, 1st Floor, right side.
Compare car rental prices on Expedia
Hotel Shuttles
See Airport Hotels above.
Taxis
Taxis are available 24 hours outside the Arrivals Hall. Approximate fares are posted, and a dispatcher coordinates you and the taxi driver.
Last updated: 2026-02-04
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, is subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers, and their websites. We are not representatives of any of the above-mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.