Whether you have a layover, overnight sleepover or you are just quickly passing through, our Astana Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
TSE Airport Overview
To help you plan your layover or overnight sleepover, here is a quick run-down about what to expect during your time at Astana Nursultan Nazarbayev International Airport.
What to Expect
Astana Airport (code: NQZ) is divided into a brand new international terminal and an older domestic terminal, with a connecting hallway for transit passengers. There are several eateries and shops, and they’re all open 24 hours. Free WiFi helps pass the time. For added comfort, economy class passengers can pay to enter the airport lounge. See Airport Lounges in the guide below for its location and access information.
Sleeping in Astana Airport
It seems that overnight campers have no issue staying here, but security guards may not circulate at all hours. Bring an eye mask to combat the bright overhead lights. For uninterrupted sleep, albeit for a price, nearby hotels offer shuttle service. See our Airport Hotels section below for more info or read some traveller airport reviews for more tips.
To help us keep this guide up-to-date, you can add or update information or write a review to submit airport tips and photos. You can also visit the airport’s web site for current information. For more airport information continue scrolling down to explore more in our Astana Airport Guide.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security. For more information on Europe’s Schengen Area, click here.
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!
Sapar Lounge – Location: International Departures, Airside, near Gates A5-A6. Lounge Access: unknown
CIP Lounge (Domestic) – Location: Terminal 2, 1st Floor. Hours: open 24 hours. Lounge Access: 15000 KZT
CIP Lounge (International) – Location: Terminal 1, left wing. Hours: open 24 hours. Lounge Access: 56000 KZT
Business Hall – Location: Terminal 1, Airside, 2nd Floor, opposite Gates A1/A2. Hours: open 24 hours. Lounge Access: Free with airline Card Holders and/or priority class of airlines.
Related Pages: Astana Airport Lounges
If sleeping in Astana Airport sounds like a nightmare, there are hotels near the airport:
- Astana Transit Hotel – (Located on airport property) There are 16 rooms available in three types: Double room, Junior Suite, or Suite. Rates are from 16 600 (up to 12 hours) – 20 000 KZT (24 hours), for a double room. » Check Rates
- Wyndham Garden Astana – Airport shuttle is available. » Check Rates
For more options, visit Tripadvisor to see a list of hotels near Astana Airport that can be sorted by price, distance, traveller rating and popularity.
Free WiFi is available throughout Astana Airport. Connect to the “OpenWiFi_TSE” network. A mobile phone number is required in order to receive an access PIN.
More Services, Facilities & Things To Do On A Layover At The Airport
ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations:
- Terminal 1: Landside, Departures Zone, 1st Floor
- Terminal 2: Airside, Departures Zone, 1st Floor • Airside, Departures Zone, 2nd Floor
Baby Care Facilities – Changing table, cot, toys, comfortable seating and more, are available in the Mother-and-Baby Rooms. These rooms are available for use, free of charge, for mothers and their children, aged 5 years and under. Locations: Waiting area (landside) and airside in both the Domestic and International Departures.
Baggage Carts – Need a hand with your luggage? Baggage carts are available. Location: Terminal 1, Landside, Departures Area.
Currency Exchange – Location: Terminal, 1st Floor, Landside • Terminal 2, 1st Floor, Landside. Hours: 24 hours.
Duty Free & Shopping – Duty-free shopping is available airside in International Departures, 24-hours a day. Souvenir shops are located landside on the 1st and 2nd floors. Galmart supermarket is available for your last minute snacks before boarding.
Food & Drinks – The airport offers six dining/drink options on the 1st and 2nd Floors with operating hours between 9:00AM – 10:00PM.
Information Desk – Two Information Desks are available. Locations: Terminal 1, 1st Floor • Terminal 2, opposite the main entrance. Hours: 24 hours.
Luggage Packing – Fee: 1500 KZT per piece of luggage. Location: Terminal 1, 1st Floor, Landside • Terminal 2, 2nd Floor, Landside. Hours: Available 24 hours.
Luggage Storage & Lockers – Luggage storage is available for 900 KZT per piece, per calendar day. Maximum storage period is 3 months. Location: Terminal 1 and 2, 1st Floor, landside. Hours: Open 24 hours.
Massage – Massage Chairs are available for a fee. Location: Terminal 1 and 2, 1st and 2nd floor.
Medical Services – A First aid post is located in Terminal 2, 1st Floor. Hours: 24 hours.
Mobile Charging – A reader tells us that mobile chargers are available at the airport.
Pharmacy – EuroPharma – Location: Terminal 2, 1st Floor. Hours: 24 hours.
Smoking Areas – Smoking is allowed in designated Smoking Rooms, located in both the Domestic and International Departures areas.
Rest Zones – There are no dedicated sleeping areas, quiet areas or rest zones. If this information has changed, click here to update this guide.
Showers – Not available.
SIM Cards – A reader tells us “SIM cards are available just on the left side of custom pass. SIM card cost 6500 KZT (14.5 USD).” (as of June 2023)
The airport is open 24 hours.
Astana airport is served by the following airlines: Aeroflot • Air Astana • Air Arabia • AtlasJet • Asiana Airlines • Belavia • Bek Air • China Southern • Emirates • Etihad Airways • flydubai • KLM • Lufthansa • LOT • Qazaq • Rossiya • Scat Airlines • Turkish Airlines • Wizz Air.
Airport Transportation: Getting To/From The Airport
Public buses #10 and 12 connect regularly to/from TSE airport and the city center. For schedules, bus stops, hours, and approximate fare, visit the Astana Airport website.
Rent-A-Car has an office onsite. Location: Terminal 2, 1st Floor, right side.
See also Airport Hotels above.
Taxis are available 24-hours outside the Arrivals Hall. Approximate fares are posted, and a dispatcher coordinates you and the taxi driver.
Last updated: 2023-03-21
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, is subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers, and their websites. We are not representatives of any of the above-mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.