Whether you have a layover, overnight sleepover or you are just quickly passing through, our Cancun Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
Please be careful, I have an iron stomach but after eating something at the airport my husband and I both got violently ill. – a traveller
To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us about their time at Cancun International Airport.
What to Expect
Cancun International Airport is comprised of four terminals connected by shuttle bus. Terminal 1 handles charter flights; Terminal 2 serves domestic and all Central and South American flights; Terminal 3 takes care of U.S., Canadian and some European flights; and the new Terminal 4 handles domestic and international flights. Travellers report that Terminals 3 and 4 provide the most amenities, though most restaurants, shops and services reportedly close down by 10:00PM – 11:00PM. WiFi is available, but many travellers have reported difficulties accessing it. As a major tourist destination, the airport can get quite crowded with resultant long lines for check-in and security. Economy class passengers can find comfort in one of the lounges with the purchase of a lounge pass or membership. See Airport Lounges below for locations and rates.
Where to Sleep
Some travellers report that comfortable seating is scarce throughout the airport. Terminal 1 has virtually nowhere to sleep. Terminal 2 and Terminal 3 have padded seats with armrests. Terminal 2 has a few double seats where you can stretch out if you aren’t too tall. Keep an eye on your luggage while sleeping in Cancun Airport or use one of the lockers, which aren’t very expensive. With the reports of noise, lighting and cold temperatures, earplugs, eyeshades and a sweater and/or travel blanket are recommended. For uninterrupted sleep there are a few hotels within easy shuttle distance. See Airport Hotels in the airport guide below.
Good to Know
- Distances between terminals are too far to walk, but transit can be made by overpriced taxi or by the free shuttle, which reportedly operates on a 30 minute schedule.
- Be prepared to encounter some aggressive porters. Hold your ground and ignore them if you do not require their services.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!
If sleeping in Cancun Airport does not appeal to you, there are hotels near the airport with a free airport shuttle:
- Coming Soon
A new hotel attached to Terminal 4 is scheduled to open, but we do not have any additional details at the time of this update.
- Comfort Inn Cancun Aeropuerto
(5 minutes from the airport) Free 24-hour airport shuttle is available (must pre-book at least 24 hr in advance). » Check Rates
- Courtyard Cancun Airport
(5 minutes from the airport) Free 24-hour airport shuttle is available. Shuttle runs from hotel to the airport (all terminals) every 30 minutes. » Check Rates
To see more options there is a list of hotels near Cancun Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
Airport WiFi / Internet
WiFi is available at Cancun Airport for a fee.
Pro-Tip: “Do not pay for the airport wifi, it is unusable. I didn’t get a chance to investigate if the Starbucks in terminal 3 has free/paid wifi – this might be something to look into.” (traveldoc, June 2016)
More Services, Facilities & Things To Do On A Layover At The Airport
ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Location: Arrivals gates
Duty free – Aldeasa Duty Free. Location: Departures T2, Departures T3, Arrivals T3. In addition, there is a small variety of shops available. 14 convenience shops can be found scattered throughout both terminals, for any last minute items.
Food & Drinks – At the time of this update it is unknown whether there are any 24-hour food concessions.
» Terminal 2: Bubba Gump • California Pizza Kitchen • Guacamole Grill • Haggen Daz • Mera Restaurante • TGI Friday’s
» Terminal 3: Berry Hill’s Baja Grill • Bubba Gump • Grab ‘n Go • Guacamole Grill • Haggen Daz
Luggage Storage & Lockers – Location: Main terminal. Rate: $80 pesos for 24 hours
Pharmacy – Pharmacy – There is a Drug Store located in T2 (airside) and T3 (airside, with 2 locations).
Rest Zones – Not available.
Showers – Not available.
The airport is open 24 hours.
As of March 2018, Cancun airport is served by the following airlines: Aero Cozumel • Aeromexico • AeroTucan • Air Canada • Aircomet • Air Europa • Air Tran Airways • Air Transat • Alaska Airlines • Allegiant Air • American Airlines • American West Airlines • Amerijet • Atlantic Airlines • Austrian Airlines • Belair Airline • Blue Panorama Airlines • Canjet Airlines • Condor • Continental Airlines • Copa • Cubana Airlines • Delta • Edelweiss • Airlines • Euro Atlantic Airways • Eurofly • First Choice • Frontier Airlines • Global Air • Iberia • Iberworld Airlines • Interjet • Jetblue • KLM • LAN • Martin Air • Miami Air • Monarch Airways • MyTravel • North American Airlines • Northwest Airlines • Novair • Pace Airlines • Primaris Airlines • Pullmantur Airlines • Ryan International Airlines • SkyService Airlines • Spirit Airlines • Sun Country Airlines • TAM • Thomas Cook Airlines • TUIFly • United Airlines • Varig • VivaAerobus • Volaris • WestJet.
Airport Transportation: Getting To/From The Airport
Several area hotels provide airport transportation service as a courtesy to their guests. Here are a few hotels offering airport shuttle service: Bel Air Collection Resort & Spa Cancun • Comfort Inn Cancun Aeropuerto • Courtyard Cancun Airport • Moon Palace Golf & Spa Resort • Sun Palace.
Inter- Terminal Transportation
There is a free inter-terminal shuttle.
Prepaid taxis are readily available for hire in the ground transportation area of the airport. Stop at the Prepaid Taxi booth in the Arrivals hall to pay for your ride. You will receive a ticket to give to your taxi driver before boarding the taxi.
Last updated: 2018-10-23
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide, write a review or send an email to [email protected] and we will update this guide.