Whether you have a layover, overnight sleepover or are just quickly passing through, our Cancun Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
I was tricked by a very convincing man that it was new policy no one was to sleep in the terminal. He said the airport had hired him because of this and to help people late at night like myself to find accommodation and a cheaper taxi. – a traveller
We have received multiple reports of airport sleepers being approached by scammers advising them that it is impossible to stay in the airport overnight and then directed to hotels. One traveller writes, “So you can sleep in the airport even though it is average and the food is expensive. It can be done, and security are really nice. Just watch out for scum like this man and his associates.”
CUN Airport Overview
To help you plan your layover or overnight sleepover, here is a quick run-down about what to expect during your time at Cancun International Airport.
What to Expect
Cancun Airport (Code: CUN) comprises four terminals connected by a shuttle bus. Terminal 1 handles charter flights; Terminal 2 serves domestic, Central and South American and European flights; Terminal 3 takes care of U.S., Canadian and some European flights; and the new Terminal 4 handles international flights. Most restaurants, shops and services reportedly close down by 10:00 PM – 11:00 PM. WiFi is available, but many travellers have reported difficulties accessing it. As a major tourist destination, the airport can get crowded with long lines for check-in and security. Economy class passengers can find comfort in one of the lounges by purchasing a lounge pass or membership. See Airport Lounges below for locations and rates.
Sleeping in Cancun Airport
Some travellers report that comfortable seating is scarce throughout the airport. Terminal 1 has virtually nowhere to sleep. Terminal 2 and Terminal 3 have padded seats with armrests. Terminal 2 has a few double seats where you can stretch out if you aren’t too tall. Keep an eye on your luggage while sleeping in Cancun Airport or use one of the lockers, which aren’t very expensive. There aren’t water fountains, and there are minimal plug sockets. With the reports of noise, lighting and cold temperatures, earplugs, eyeshades and a sweater and/or travel blanket are recommended. For uninterrupted sleep, there are a few hotels within easy shuttle distance. See Airport Hotels in the guide below or read traveller reviews for more tips.
Good to Know
- Distances between terminals are too far to walk, but transit can be made by overpriced taxis or complimentary shuttles.
- Be prepared to encounter some aggressive porters. Hold your ground and ignore them if you do not require their services.
To help us keep this guide up-to-date, you can add or update information or write a review to submit airport tips and photos. You can also visit the airport’s website for current information. For more airport information, continue scrolling down to explore more in our Cancun Airport Guide.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security. For more information on Europe’s Schengen Area, click here.
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!
- Mera Business Lounge – Location: Airside, near Gate A. Lounge Access: Pay at the Door • Lounge membership programs.
- The Lounge by Global Lounge Network – Location: Airside, 2nd Floor. Lounge Access: Pay at the Door • Lounge membership programs.
- Mera Business Lounge – Location: Airside. Lounge Access: Pay at the Door • Lounge membership programs.
- The Lounge – Location: Landside. Lounge Access: Diners Club. Hours: open 24 hours.
- Mera Business Lounge (National) – Location: Airside. Lounge Access: Lounge membership programs.
- Mera Business Lounge (International) – Location: Airside. Lounge Access: Lounge membership programs.
- The Lounge in Partnership with Air Transat – Location: Airside, near Gate 44. Lounge Access: Pay at the Door • Prepaid lounge pass • Lounge membership programs.
Related Pages: Cancun Airport Lounges
If sleeping in the airport sounds like a nightmare, there are hotels near Cancun Airport that provide free airport shuttles:
- Coming Soon – A new hotel attached to Terminal 4 is scheduled to open, but we do not have any additional details at the time of this update.
- Hilton Garden Inn Cancun Airport – Located a short walk across the road from terminals 2 and 3. » Check Rates
- Courtyard By Marriott Cancun Airport – A free airport shuttle is available. » Check Rates
- Fairfield Inn & Suites Cancun Airport – A free airport shuttle is available upon request. » Check Rates
For more options, visit Tripadvisor to see a list of hotels near Cancun Airport that can be sorted by price, distance, traveller rating and popularity.
Airport WiFi / Internet
Free WiFi is available at Cancun Airport. There is a 60 minute time limit for sponsored connections. Network: CUN Wi-Fi. Sign in or create an account to connect.
More Services, Facilities & Things To Do On A Layover At The Airport
ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so check your bank’s fee schedule and daily withdrawal limit if you travel internationally. You may also want to notify your bank of your travel plans. Location: Available in all four terminals; exact locations are unknown.
Baggage Trolley – Trolleys are available free of charge.
Currency Exchange – Services are available in T2 (closes at 10:00 PM) and T3 (closes at 9:00 PM). At the time of this update (August 2023), it appears that T4 does not offer currency exchange services.
Duty-Free and Shopping – Duty-Free shopping is available in all departure terminals. In addition, there is a small variety of shops available. Fourteen convenience shops are scattered throughout both terminals for any last-minute items.
Food & Drinks – There are no 24-hour food concessions in the airport. Most restaurants are open 6:00 AM – 12:00 AM.
- Terminal 2 offers 11 options, including: Burger King • Corona Beach Bar• Guacamole Grill • Domino’s Pizza • Grab & Go • TGI Fridays.
- Terminal 3 offers ten options, including: Bubba Gump • Grab & Go • Guacamole Grill • Haagen Dazs • Starbucks.
- Terminal 4 offers two options: Sushi Tequila by Mera • Hacienda Montejo.
Information Desk – If you have any questions, visit one of the information desks for assistance. Available in T3 and T4. Hours: unknown.
Luggage Storage & Lockers – Temporarily Unavailable – Location: Main terminal. Rate: 100 pesos for 24 hours. Lockers are only available for small luggage. There are larger lockers off-site, with rates ranging from USD 6 – $19 / day, depending on the size. For more information, visit one of the information desks.
Luggage Wrapping – Protect your bags from theft and damage by having your bags wrapped in plastic. Protec Bag offers 14 wrapping locations throughout the airport. The service can be pre-purchased online for a cheaper price. Prices from USD 23.45.
Medical Services – Services are available 24 hours a day in T2. At the time of this update, we do not have information about medical services in T3 and T4.
Mobile Charging – In January 2019, the reader told us there is a mobile charging spot in Terminal 2, Airside, near the boutiques and Sunglass Hut.
Pharmacy – If you need any last-minute medication, stop by one of the airport Farmacias. Locations: Terminal 2, Airside, A2 • Terminal 3, Airside, C14 • Terminal 3, Airside, C11.
Rest Zones – No dedicated sleeping areas, quiet areas or rest zones exist. If this information has changed, click here to update this guide.
Showers – Not available.
SIM Cards – A reader has asked us to include where to buy SIM Cards. If you know, click here to update this airport guide.
The airport is open 24 hours.
Cancun airport is served by the following airlines: Aerocaribe • Aeroflot • Aerolíneas Argentinas • Aeromar • Aeroméxico • Aerotucan • Air Canada t • Air Europa • Air France • Air Transat • Alaska Airlines • Allegiant Air • American Airlines • America West Airlines • Amerijet • Austrian Airlines • Azur Airlines • Air Portugal • Avianca • Azur Air • Blue Panorama Airlines • British Airways • Condor • Conviasa • Copa Airlines • Corsairfly • Cubana Airlines • Delta Air Lines • Edelweiss • Eurowings • EuroAtlantic Airlines • First Choice • Frontier Airlines • GOL • Iberia • Iberojet • Jetblue • KLM • LATAM • LOT Polish • Lufthansa • Magnicharter • Martinair • Neos • Nordwind • Royal flight Airlines • Rutaca Airlines • Southwest Airlines • Spirit Airlines • Sun Country Airlines • Sunwing Airlines • Swiftair • Swoop • TAG • Thomas Cook Airlines • TUI Thomson Airways • TUIfly Belgium • TUIfly Netherlands • Turkish Airlines • United Airlines • USA3000 • VivaAerobus • Volaris • Wamos Air • WestJet • Wingo • World2fly.
Airport Transportation: Getting To/From The Airport
ADO buses run regularly from the airport terminals to Downtown Cancun, Playa del Carmen and Tulum. Tickets can be purchased in advance online via the ADO website. Rate: From Terminals 2, 3 and 4 to Downtown Cancun ($6.80).
See also Airport Hotels above.
Inter- Terminal Transportation
There is a free inter-terminal shuttle. Shuttles run approximately every 10 minutes.
Prepaid taxis are readily available for hire in the ground transportation area. Stop at the Prepaid Taxi booth in the Arrivals hall to pay for your ride. You will receive a ticket to give to your taxi driver before boarding the car. Note: Taxis are only available from Terminal 2 from 7:00 AM – 11:30 PM; getting a taxi from Terminal 3 24 hours a day is possible.
It is strongly advised to avoid transportation offers from outside the arrivals terminals. Cancun Airport is a well-known spot for scammers. If you are choosing to travel by taxi, familiarizing yourself with the safety tips on the airport website in advance is recommended.
Last updated: 2023-08-22
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, is subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers, and their websites. We are not representatives of any of the above-mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.