Whether you have a layover, overnight sleepover or you are just quickly passing through, our Rochester Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
I was able to pull two very comfortable, long benches together to make a genuine bed for myself. Very nicely padded, too. I had quite a nice sleep – dave_de_toronto
ROC Airport Overview
To help you plan your layover or overnight sleepover, here is a quick run-down about what to expect during your time at Greater Rochester International Airport in New York.
What to Expect
Rochester airport (code: ROC) underwent extension renovations which were completed in 2018. The airport consists of a mid-size terminal with two concourses and a combined 22 gates. The terminal hosts about a dozen eateries and shops, which are primarily located on the airside. WiFi is available to help pass the time. There are no private lounges at this airport.
Where to Sleep
We do not yet have any sleep-related airport reviews. For uninterrupted sleep, there are hotels near the airport. See Airport Hotels in the guide below or read some traveller airport reviews for more tips.
Due to the current Covid-19 pandemic, all services and times listed below are subject to change. Some services and facilities may remain closed or operate with reduced hours. Airport tips and suggestions in this guide and elsewhere on the site were written before March 2020 and may no longer be valid. If you are planning to sleep in the public area of the terminal overnight, have a back-up plan! We’ve heard from a few travellers at other airports and they were not permitted to stay overnight. We’re not sure if that will apply to this airport, until a reader lets us know the current situation. We will start updating all of our guides in October 2021. To help us with this massive update, you can add or update information or write a review and submit photos and airport tips.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security. For more information on Europe’s Schengen Area, click here.
If sleeping in Rochester Airport does not appeal to you, there are hotels near the airport:
- Fairfield Inn Rochester Airport – (0.8 miles from the airport) Free 24-hour airport shuttle is available on request. For airport pick-up, use the courtesy phone in the baggage claim area. » Check Rates
- Best Western The Inn At Rochester Airport – (0.9 miles from the airport) Free airport and local area shuttle. » Check Rates
To see more options there is a list of hotels near Rochester Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
As of this update we were unable to confirm whether the airport has any first class or business lounges. If you know, click here to update this airport guide.
Airport WiFi / Internet
Free WiFi is available at Rochester Airport. Free tablets are also available in the food court should you not have a mobile device with you.
More Services, Facilities & Things To Do On A Layover At The Airport
Airport Mailers – Self-mailing service for items that do not pass security. The service is available at each checkpoint.
Airport Tours – Airport tours are available and take one to three hours. Reservation in advance is required.
ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: in the food court and baggage claim.
Baby Care Facilities – All restrooms are equipped with baby changing tables.
Baggage Carts – Need a hand with your luggage? Baggage carts (Smarte Carte) are available in the baggage claim area and first level of the parking garage. Rate: $4 per card, with a 25-cent refund upon return.
Business Center – The Frontier Business Center offers a quiet area to work, with free use of private workstations, free WiFi and wired internet access. Data ports and telephones are also available for use for a fee. Location: Concourse A, airside. Hours: 5:00AM – 11:00PM.
Chapel – Location: Landside, Lower Level. Hours: open 24 hours.
Children’s Play Area – At the time of this update, we did not have any information about play areas; however, the food court is equipped with tablets (free to use) which have games downloaded for children.
Food & Drinks – Food concessions throughout the airport operate on varying schedules, with some options open as early as 5:00AM. You will find 2 options Landside and 4 options Airside. At the time of this update, there are no 24-hour dining options. Vending machines are also available.
Information Desk – If you have any questions, there is an information desk available to provide assistance. Location: Near the Baggage Claim area. Hours: 8:00AM – 8:00PM (Mon – Fri) • 10:00AM – 6:00PM (Sat) • 10:00AM – 5:00PM (Sun).
Luggage Storage & Lockers – Not available.
Mobile Charging – At the time of this update, we did not have any information about mobile charging availability. If you know, click here to update this airport guide.
Pet Relief Area – Travelling with a 4 legged companion? Rochester Airport has an area for pets to stretch their legs, drink water and take their potty breaks. Location: outside the lower east and west end of the baggage claim/arrivals zone. A pet relief area is available airside for service animals.
Post Office – US Postal Service, UPS and FedEx mailboxes are available at the bottom of the stairs in the center observatory. Outside the airport, 5 minutes from the main entrance, there is a post office.
Rest Zones – There are no dedicated sleeping areas, quiet areas or rest zones. If this information has changed, click here to update this guide.
Shoeshine – Shoeshine service is available in concourse B.
Shopping – At the time of this update, the only shop available at the airport is a Hudson News store.
Showers – Not available.
Smoking – Smoking is not permitted anywhere inside the terminal building. Ashtrays can be found near all entrances outside the main building.
Viewing Area – There is a 3,800sq ft observation area open to the public. Location: Upper west area of the ticketing lobby.
Work Area – Private work areas have been provided throughout the airport including in the observation area.
The airport is open 24 hours.
Keep in mind that TSA, airline check-in and baggage drop hours vary according to the flight schedule. Check these hours with your airline. If you are in the public area of the terminal (landside) you will not be able to get through to the secure area of the terminal (airside) until the morning.
Rochester airport is served by the following airlines: Allegiant • American Airlines • Delta Air Lines • JetBlue • Southwest Airlines • United Airlines.
Airport Transportation: Getting To/From The Airport
Rochester Transit Service (RTS) connects ROC airport to most areas throughout the Rochester metropolitan area. At the time of this update, the one-way fare is $1.00. For route maps, schedules and fare information, visit the RTS website.
Onsite car rental agencies include Alamo • Avis • Budget • Enterprise • Hertz • National.
Several area hotels provide airport transportation service as a courtesy to their guests. Here are a few hotels offering airport shuttle service: Best Western Rochester Marketplace Inn • Best Western The Inn At Rochester Airport • Country Inn & Suites By Carlson Rochester-Brighton • Courtyard Rochester Brighton • Doubletree by Hilton Hotel Rochester • Fairfield Inn Rochester Airport • Hampton Inn & Suites Rochester/Henrietta • Quality Inn Rochester Airport • Radisson Hotel Rochester Airport • Radisson Hotel Rochester Riverside • Staybridge Suites Rochester University.
Lyft and Uber are available onsite. The pick up location is lower Level B entry columns 12 and 13.
Taxis are available in the ground transportation area during airport hours of operation. All taxis are metered, and reservations are not required.
Last updated: 2021-10-20
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.