Whether you have a layover, overnight sleepover or you are just quickly passing through, our San Jose Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
We asked several employees where the chapel was and they looked at us like we were crazy to think there was a chapel in the airport. – Suzanne & Brian
To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us about their time at San Jose Juan Santamaría International Airport.
What to Expect
San Jose Juan Santamaría International Airport operates a new integrated terminal with 14 gates and about two dozen eateries and shops, primarily on the airside. WiFi is available and there are plenty of outlets for charging mobile devices. Additional comfort can be found through fee-based access to one of the airport’s first class lounges. See Airport Lounges in the airport guide below for locations and rates.
Where to Sleep
As a relatively small terminal, there is limited seating, though reportedly a couple of areas with some couches. Because the airport is exceptionally clean, one reviewer noted that floor sleeping was an acceptable option. Cold air conditioning and a noisy public address system were cited as sleep hindrances, so consider an extra layer or travel blanket and earplugs/noise-cancelling headphones if you are intending to spend the night at this airport. For uninterrupted sleep, there are hotels near the airport. See Airport Hotels in the airport guide below.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program (ie. Priority Pass). Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!
If sleeping in San Jose Airport does not appeal to you, there are hotels near the airport:
- Hampton Inn & Suites by Hilton San Jose Airport – (2 minutes from the airport) Free airport shuttle available 24-hour per day. » Check Rates
- Holiday Inn Express San Jose Costa Rica Airport – (1 km from the airport) Free airport shuttle runs 24 hours a day. Head to Carousel #5 where you will see the Gray Line Tours/Waiting Area (staffed from 6 am to 10 pm). They can assist with the shuttle. If you are early you can also enjoy the Gray Line Waiting Area which offers free internet and international calling. » Check Rates
- Courtyard San Jose Airport Alajuela – (5 minutes from the airport) Free airport shuttle available 24-hour per day. » Check Rates
To see more options there is a list of hotels near San Jose Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
Free WiFi is available at San Jose Airport. Connect to the “Free SJO Wi-Fi by Samsung” network. This connection is available for 3 hours and includes commercials. You have the option to upgrade to a premium service with Premium Wi-Fi by Sitsifi.
More Services, Facilities & Things To Do On A Layover At The Airport
ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: the main lobby, the baggage claim (by carousel 2 and 5) and beside gate 4.
Banking Services – There is a BAC branch where withdrawals can be made in colones, US Dollars and Euros. Location: In the Main lobby.
Currency Exchange – Exchange services are available at the following locations: Global Exchange (Airport Lobby, Boarding Area, Airside at Gate 9, Baggage Claim near carousel 3 and carousel 5) • BAC San Jose (Airport Lobby). Hours: all locations with the exception of the BAC location are open 24 hours.
Duty Free & Shopping – There are 6 Duty Free shops available at the airport, of which the two located in the Baggage Claim area (Carousels 2 and 5) are open 24 hours. There are additionally other airside shops selling jewelry and beauty products. The Morpho Store Britt (books, package coffee, souvenirs) in the Commercial Center is also open 24 hours.
Food & Drink – Food concessions throughout the airport operate with varying schedules. These options are open 24 hours:
» Landside (Lobby Mezzanine): Cafe Lavazza
» Airside: Bar Imperial ▪ Brioche Dorée
Luggage Porter – Sky Cap provides a porter service.
Luggage Storage & Lockers – Not available.
Luggage Wrapping – Sky Cap operates a baggage wrapping service in the check in hall.
Medical Services – Medical services are provided at the Red Cross Station near gate 5. Hours: 24 hours a day.
Pharmacy – Sky Pharmacy – Airside, at Gate 4 and Gate 10. Hours: 5:00AM – 10:00PM.
Rest Zones – Not available.
Showers – Not available.
Smoking – Smoking is prohibited anywhere inside the airport.
Spa Services – Spa Mioderma offers spa services including massages, facials, pedicures and more. Locations: Airside at Gate 5 • Airside at Gate 10. Hours: 5:00AM – 7:00PM.
The airport is open 24 hours.
As of March 2018, San Jose airport is served by the following airlines: Volaris • Wingo • Alaska Airlines • British Airways • Nature Air • SANSA • Air Transat • Cubana Airlines • Southwest Airlines • United Airlines • Spirit Airlines • JetBlue • Interjet • Iberia • Delta • Copa • Condor • American Airlines • Air Canada • Air Panama • Aeromexico • Avianca.
Airport Transportation: Getting To/From The Airport
Buses drop off and pick up passengers at the airport bus stand, located less than a block from the airport terminal exit. Departures are very frequent, about every 5 minutes, to Downtown Alajuela (15 min travel time, $1.00 USD); Downtown San José (35 min travel time; $1.00 USD); and Downtown Heredia (40 min travel time: $0.95 USD). If traveling by bus from the airport to one of the beaches, take a bus to Downtown Alajuela or Downtown San José and transfer to a bus going to your beach destination.
Passengers who need to rent a car, or have a prebooked rental, will find car rental agencies onsite in the main passenger terminal, just past Customs. Once a rental is booked or reservation is checked in, a representative from the agency will escort the renter to the rental car court, located just outside of the airport. Onsite agencies include: Alamo/National/Enterprise, Budget/Apex, Economy, Dollar, Hertz/Firefly, Payless and Solid/Nu.
Several area hotels provide airport transportation service as a courtesy to their guests. Here are a few hotels offering airport shuttle service: Holiday Inn Express San Jose Airport • Hampton Inn & Suites by Hilton San Jose Airport • Courtyard San Jose Airport Alajuela • Airport Hotel Berlor.
Three taxi companies are authorized to provide taxi services at the airport. Taxis are available 24 hours a day.
Last updated: 2018-10-23
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide, write a review or send an email to [email protected] and we will update this guide.