Whether you have a layover, overnight sleepover or you are just quickly passing through, our Syracuse Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
the man who scanned the luggage left my things astrew and my handmade present from my uncle in pieces, with my bra hanging out as well as one of the inside straps. – edavis
To help you plan your layover or overnight sleepover, here is a quick run-down about what to expect during your time at Syracuse Hancock International Airport.
What to expect
Syracuse Hancock International Airport consists of a renovated modern terminal with two concourses (North-B and South-A). Both concourses contain a few eateries and shops. After these services close down for the night, vending machines provide the only food and drink options, so plan accordingly. WiFi is available and outlets for charging mobile devices can be found in various spots around the terminal. There are no lounges at this airport.
Where to Sleep
After security checkpoints close for the night, all passengers are restricted to the landside areas, and must re-clear security the next day when the checkpoints open. Reviewers report that airport staff and security are accommodating to overnight sleepers and that the airport is exceptionally quiet during the overnight hours. There is plenty of comfortable seating, including numerous armrest-free couches, on the landside. If you plan to sleep in this airport, reviewers suggest bringing eyeshades, as much of the terminal is brightly lit. A sleeping bag or travel blanket will come in handy if it gets cold, which is usually does overnight. For uninterrupted sleep, there are hotels near the airport. See Airport Hotels in the airport guide below.
Good to Know
Reviewers note that due to local universities, security and check-in lines can get unusually long during specific times of the year (holidays, spring break, graduation).
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security. Due to the current Covid-19 pandemic, all services and times listed below are subject to change.
Pay-per-use, Single Visit Passes & Lounge Memberships
At the time of this update, pay-per-use lounges were not available. If this information is not correct, click here to update this airport guide.
The Gregory J. Harris Military Courtesy Room – The military lounge is free of charge to active members of the US military and their families. Location: Airside, towards the North Terminal.
If sleeping in Syracuse Airport does not appeal to you, there are hotels near the airport:
- SureStay Plus Hotel by Best Western Syracuse Airport – (2 minute walk from the airport terminal) Free airport shuttle is available. » Check Rates
- Holiday Inn Express Syracuse Airport – (5 minutes from the airport) Free shuttle service to the airport and local businesses. » Check Rates
- Candleweood Suites Syracuse – (5 minutes from the airport) Free shuttle service to the airport and local businesses. » Check Rates
To see more options there is a list of hotels near Syracuse Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
Airport WiFi / Internet
Free WiFi is available at Syracuse Airport. Connect to the “hancock_intl_airport” network.
More Services, Facilities & Things To Do On A Layover At The Airport
Art in the Airport – Art and scheduled live music exhibitions are on display in the airport.
ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Location: Main Lobby, beside Dunkin Donuts • Airside, South Terminal, Gate 1.
Baby Care Facilities – If you are travelling with an infant, there are baby care rooms for breastfeeding and diaper-changing. Locations: Airside, 2nd Floor, just past the security checkpoint. Family restrooms are also available airside, in the north concourse A and near the restaurants area.
Barber – Natale’s International Airport Barber Shop is located in the Main Lobby. Hours: 7:00AM – 6:00PM (Mon-Fri) • 7:00AM – 5:30PM (Sat).
Children’s Play Area – Location: Level 1, Main Terminal, Conference Room area.
Currency Exchange – Not available.
“Discover the Airport” Exhibit – Interactive displays, close up view of aircraft landing gear and other equipment, and get a lesson on the signalling techniques used by guys out on the tarmac. Location: main floor in the center of the terminal.
Duty Free & Shopping – No duty free shops are available. There is a small selection of shops landside and airside.
Food & Drinks – Food concessions throughout the airport operate on varying schedules, with some open as early as 4:30AM. At the time of this update, there are no 24-hour dining options.
Information Desk – Have any questions? Visit one of the airport information desks for assistance. Locations: 2nd Floor, one in Terminal A & one in Terminal B.
Luggage Storage & Lockers – Not available.
Medical Services – There are two Automated External Defibrillators (AED) in the main terminal, next to the escalators.
Mobile Charging – Mobile charging is available airside in both concourses. Workstations provide comfortable seating while you charge your laptop and other electronic devices.
Rest Zones – There are no dedicated sleeping areas, quiet areas or rest zones. If this information has changed, click here to update this guide.
Showers – Not available.
The airport is open 24 hours. The TSA security checkpoint is open 4:00AM – 9:00PM.
Keep in mind that airline check-in and baggage drop hours vary according to the flight schedule. Check these hours with your airline. If you are in the public area of the terminal (landside) you will not be able to get through to the secure area of the terminal (airside) until the morning.
Syracuse airport is served by the following airlines: Allegiant • American Airlines • Delta • Frontier • JetBlue • United Airlines.
Airport Transportation: Getting To/From The Airport
The following car rental agencies are located onsite in the main lobby of the airport terminal: Alamo/National • Avis • Budget • Dollar • Enterprise • Hertz.
Several area hotels provide airport transportation service as a courtesy to their guests. Here are a few hotels offering airport shuttle service: Best Western Syracuse Airport Inn • Candlewood Suites Syracuse Airport • Comfort Inn & Suites Syracuse Airport • Crowne Plaza Hotel • DoubleTree by Hilton Hotel Syracuse • Embassy Suites by Hilton Syracuse • Hampton Inn Syracuse North (Airport Area) • Holiday Inn Express Hotel & Suites Syracuse North – Airport Area • Holiday Inn Express Syracuse Airport • Holiday Inn Syracuse/Liverpool Airport Hotel • Homewood Suites Syracuse/Liverpool • Maplewood Suites Extended Stay • Parkview Hotel • Super 8 Syracuse • The Genesee Grande Hotel.
Taxis and Shuttles
Taxis and shared-ride shuttles are available outside of baggage claim. All taxis are metered, and reservations are not required.
Last updated: 2019-12-13
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.