Whether you have a layover, overnight sleepover or you are just quickly passing through, our Syracuse Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
the man who scanned the luggage left my things astrew and my handmade present from my uncle in pieces, with my bra hanging out as well as one of the inside straps. – edavis
To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us about their time at Syracuse Hancock International Airport.
What to expect
Syracuse Hancock International Airport consists of a renovated modern terminal with two concourses (North-B and South-A). Both concourses contain a few eateries and shops. After these services close down for the night, vending machines provide the only food and drink options, so plan accordingly. WiFi is available and outlets for charging mobile devices can be found in various spots around the terminal. There are no lounges at this airport.
Where to Sleep
After security checkpoints close for the night, all passengers are restricted to the landside areas, and must re-clear security the next day when the checkpoints open. Reviewers report that airport staff and security are accommodating to overnight sleepers and that the airport is exceptionally quiet during the overnight hours. There is plenty of comfortable seating, including numerous armrest-free couches, on the landside. If you plan to sleep in this airport, reviewers suggest bringing eyeshades, as much of the terminal is brightly lit. A sleeping bag or travel blanket will come in handy if it gets cold, which is usually does overnight. For uninterrupted sleep, there are hotels near the airport. See Airport Hotels in the airport guide below.
Good to Know
Reviewers note that due to local universities, security and check-in lines can get unusually long during specific times of the year (holidays, spring break, graduation).
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
Pay-per-use, Single Visit Passes & Lounge Memberships
There are no pay-per-use lounges at this airport.
The Gregory J. Harris Military Courtesy Room
Lounge areas with comfortable seating and leather recliners, 26” LCD TV, blankets and pillows, free WIFI, gaming/TV room with Xbox 360 and games, use of laptop computers, DVDs and magazines, comfort kits (personal hygiene items), a variety of hot & cold beverages, snacks, and light meals, Ft Drum shuttle service (daily, from 5:00PM to 1:00AM), bus service to Watertown, NY (daily, from 7:15AM to 5:30PM), transportation and lodging assistance, and coordination of Troop Welcome Homes with NY Region 3 of the Patriot. Location: North Terminal, Baggage Claim Area. Hours: 7:00AM – 2:00AM (Mon-Sat) • 8:00AM – 2:00AM (Sun). *Open around-the-clock as needed to accommodate military personnel. Lounge Access: open to members of US Armed Forces and their families.
If sleeping in Syracuse Airport does not appeal to you, there are hotels near the airport:
- Best Western Syracuse Airport Inn – (2 minute walk from the airport terminal) Free airport shuttle is available. » Check Rates
- Holiday Inn Express Syracuse Airport – (5 minutes from the airport) Free shuttle service to the airport and local businesses. » Check Rates
To see more options there is a list of hotels near Syracuse Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
Airport WiFi / Internet
Free WiFi is available at Syracuse Airport. Connect to the “hancock_intl_airport” network.
More Services, Facilities & Things To Do On A Layover At The Airport
Art in the Airport – Art and scheduled live music exhibitions are on display in the airport.
ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Location: Main Lobby, next to the barber shop.
Baby Care Facilities – Family restrooms are available airside, in the north concourse A and near the restaurants area. Dedicated baby care rooms are available Airside, just past the security checkpoint.
Barber – Natale’s International Airport Barber Shop is located in the Main Lobby. Hours: 7:00AM – 6:00PM (Mon-Fri), 7:00AM – 5:30PM (Sat).
Children’s Play Area – Location: Level 1, Main Terminal, Conference Room area.
Currency Exchange – Not available.
“Discover the Airport” Exhibit – Interactive displays, close up view of aircraft landing gear and other equipment, and get a lesson on the signalling techniques used by guys out on the tarmac. Location: main floor in the center of the terminal.
Duty Free & Shopping – No duty free shops are available. There is a small selection of shops landside and airside.
Food & Drinks – Food concessions throughout the airport operate on varying schedules, with some open as early as 4:30AM. At the time of this update, there are no 24-hour dining options.
Information Desk – Location: Main Entrance.
Luggage Storage & Lockers – Not available.
Medical Services – There are two Automated External Defibrillators (AED) in the main terminal, next to the escalators.
Mobile Charging – Mobile charging is available airside in both concourses. Workstations provide comfortable seating while you charge your laptop and other electronic devices.
Rest Zones – Not available.
Showers – Not available.
The airport is open 24 hours. The TSA security checkpoint is open 4:00AM – 9:00PM.
Keep in mind that airline check-in and baggage drop hours vary according the flight schedule. Check these hours with your airline. If you are in the public area of the terminal (landside) you will not be able to get through to the secure area of the terminal (airside) until the morning.
As of February 2018, Syracuse airport is served by the following airlines: American Airlines • Delta • United Airlines • JetBlue • Air Canada.
Airport Transportation: Getting To/From The Airport
The following car rental agencies are located onsite in the main lobby of the airport terminal: Alamo/National, Avis, Budget, Dollar, Enterprise, Hertz and Thrifty.
Several area hotels provide airport transportation service as a courtesy to their guests. Here are a few hotels offering airport shuttle service: Best Western Syracuse Airport Inn • Candlewood Suites Syracuse Airport • Comfort Inn & Suites Syracuse Airport • Crowne Plaza Hotel • DoubleTree by Hilton Hotel Syracuse • Embassy Suites by Hilton Syracuse • Hampton Inn Syracuse North (Airport Area) • Holiday Inn Express Hotel & Suites Syracuse North – Airport Area • Holiday Inn Express Syracuse Airport • Holiday Inn Syracuse/Liverpool Airport Hotel • Homewood Suites Syracuse/Liverpool • Maplewood Suites Extended Stay • Parkview Hotel • Super 8 Syracuse • The Genesee Grande Hotel.
Taxis and Shuttles
Taxis and shared-ride shuttles are available outside of baggage claim. All taxis are metered, and reservations are not required.
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide, write a review or send an email to [email protected] and we will update this guide.