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Melbourne Tullamarine Airport Guide

melbourne tullamarine airport guide

In this section you will find traveller airport reviews as well as our Melbourne Tullamarine Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

They make almost continuous "This is a very special announcement for guest XXXX ... " calls that come so frequently and with such appalling sound quality that nobody ever seems to heed them - python

Airport Overview

To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us during their time at Melbourne Tullamarine Airport.

What to Expect

  • Tullamarine is a large airport with 4 terminals. Terminals 1, 2, and 3 are all in the same building, and Terminal 4 is a short walking distance away.
  • T1 is for Qantas, T2 handles other International carriers, Virgin Airlines uses T3 and T4 handles domestic carriers.
  • WiFi is available. See WiFi information in our airport guide below.
  • There are several 24 hour concession options, airside only.
  • Multiple reviewers warned of long and difficult security lines.

Where to Sleep

  • Some reviewers recommended sleeping one of cafes once it closes down. In particular the Hudson’s cafe in Terminal 2 is easily accessible and has long benches and plentiful wall outlets.
  • A few reviewers mentioned the Qantas Arrivals Hall as having great benches for sleeping.
  • Reviewers have warned of both loud noises and cold air-conditioning, so we recommended ear plugs or noise cancelling headphones and warm layers for sleeping here.
  • There is a hotel connected to the airport by covered walkway as well as other nearby hotels that provide free airport shuttles. See Airport Hotels in the airport guide below.

Good to Know

  • Free showers can be found both landside and airside in Terminal 2.
    Economy class passengers can find comfort in one of the lounges that are accessible with an airline membership. See Airport Lounges below for locations and rates.

For more information about the services and facilities available, scroll down to continue exploring our Melbourne Tullamarine Airport Guide. Send us your airport tips to help us keep this information up to date.


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Melbourne Tullamarine Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door or through a lounge membership program (ie. Koru Club or Qantas Club). Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

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Airport Hotels

If sleeping in Melbourne Airport does not appeal to you, there are hotels near the airport:

  • ParkRoyal Melbourne International Airport - (2 minute walk from the airport) Connected to the domestic and international terminals via covered walkways. Day rooms are offered based on availability. » Check Rates
  • Holiday Inn Melbourne Airport - Located 400m from the domestic and international terminals. A short walk from the airport, or there is free 24-hour airport shuttle service. Day rooms are offered between 10:00AM to 6:00PM. » Check Rates
  • Ibis Budget Melbourne Airport - Located just 400m from the airport. No airport shuttle. » Check Rates
  • Ciloms Airport Lodge Motel - (2 minutes from the airport) Free 24-hour airport shuttle is available. » Check Rates

To see more options there is a list of hotels near Melbourne Tullamarine Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.

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Airport WiFi / Internet

Free WiFi is available at Melbourne Tullamarine Airport. From Terminals 2, 3 and 4, connect to the “Airport Free Wi-Fi” network and enter name and email address for access. Qantas provides free WiFi in Terminal 1. Paid WiFi is available by connecting to the “MELBOURNE AIRPORT” network and entering access time and payment information. Rates range from 4 - 20 AUD for 15 - 120 minutes of service.

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More Services, Facilities & Things To Do On A Layover At The Airport

  • ATMs / Cash Machines - Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: unknown.
  • Baby Care Facilities - Sixteen baby change facilities are available in the airport, located throughout the landside and airside areas of all terminals.
  • Banking Services - Qudos Bank offers full banking services including currency exchange. T1, Airside, Level M, near Gate 21. Hours: 8:30AM - 4:30PM.
  • Business Services - Printing, faxing, photocopies and online visa application services are available at Baggage Storage: SmarteCarte. Location: T2 Arrivals Hours: 5:00AM - 12:30AM.
  • Children’s Play Area - A play area is located in T2, Airside, opposite gate 15B.
  • Currency Exchange - Travelex offers services in these locations:
    »   Terminal 1, landside: 1 location, open 4:30AM - 8:00PM.
    »   Terminal 2, landside: 3 locations, all open according to flight schedules.
    »   Terminal 2, airside: 3 locations, all open according to flight schedules.
  • Duty Free and Shopping - Duty-free shopping is available airside in T2 during normal flight operation hours. In addition, a variety of retail shops are located throughout the airport. Hudson News has 9 locations at the airport for any last minute items. T2 now features luxury shopping such as Coach, Tiffany & Co., etc.
  • Food & Drinks - Food concessions throughout the airport operate with varying schedules. These options are open 24 hours: Hudsons Coffee (T2, Landside) • Hungry Jack’s (T2 International Departures, landside) • Macchinetta (T2 International Departures, airside) • McDonald’s (T3, landside, near Check-In desks) • Subway (T2 International, landside) • Villa & Hut (T2, landside, Arrivals, near Baggage Reclaim).
  • Information Desk - The Traveller’s Information Service (TIS) offers local tourism and public transportation information, personalized travel services, SIM cards and more. Also available is the Student Welcome Desk service, which provides information, advice and a free welcome pack to arriving international students who will be living and studying in Melbourne. Location: T2, International Arrivals, ground floor Hours: 7:00AM - 12:00AM.
  • Luggage Storage & Lockers - Short and long-term luggage and item storage is available at the following rates: $9 - $18 per item (up to 4 hours) • $11 - $21 per item (up to 8 hours) • $13 - $26 hours per item (up to 24 hours). A 10% discount is given on storage periods of more than seven consecutive days. All rates are in AUD$ and vary, depending on the size of the item. Location: At the Baggage Storage: SmarteCarte kiosk in T2, landside, Arrivals, Ground Floor. Hours: 5:00AM - 12:30AM.
  • Luggage Wrapping - Protectabag offers luggage wrapping service in the airport. Location: T2 International, landside, Check-In, near Check-In Counter C. Hours: 5:00AM - 11:00AM.
  • Massage Chairs - Chairs can be found in T3, Airside, at Gates 5, 7 and 9. Rates: $2 for 5 mins.
  • Medical Services - First aid, health screenings, travel immunizations, and general medical care are available at Melbourne Airport Health and Medical Centre. Location: T1, landside, next to the pharmacy. Hours: 8:00AM - 4:00PM (Mon - Fri) and closed weekends.
  • Melbourne Airport Golf Club - An 18-hole golf course where the feature hole is the 16th, a green that places players less than 60 metres below the flight path (which includes 747s). Location: 25 minutes from the airport and adjacent to the North/South runways. Rate: AUD $22-24.
  • Mobile Charging - Mobile charging stations can be found in the following locations: T2, Airside, near Gates 1, 2 and 3 • T3, Airside, near Gates 4 through 9 • T4, Airside, in front of the food court. In December 2017, a reader let us know that "in terminal 3, just before the security check there are benches and several plugs that can be used for charging."
  • Pet Hotel - Furbabies rejoice! Your cat or dog can enjoy a vacation of its own at Hanrob Pet Hotel at Melbourne Airport. Luxury boarding, Pet Skype, gourmet meals, and aromatherapy are some of perks offered. Location: 444 Melrose Drive, less than 1km from the airport terminal.
  • Pharmacy - Amcal Pharmacy can be found in the following locations:
    »   Terminal 1, Landside: opposite check-in desks. Hours: 7:00AM - 8:00PM
    »   Terminal 1, Airside: opposite Gate 1. Hours: 7:00AM - 8:00PM
    »   Terminal 2, Landside: opposite check in counter B. Hours: 6:00AM - 11:00PM
    »   Terminal 4, Landside: opposite the screening point. Hours: 6:00AM - 9:00PM
  • Rest Zones - Not available.
  • Showers - Location: Terminal 2, Departure Level (Qantas Link), Landside, near Nando's • Terminal 2, First Floor, Airside, Departures, just past the Duty Free section. Towels and shower kits can be purchased from WHSmith and Rolling Luggage located in T2 Departures (before security) on level 1.
  • Smoking - There are designated smoking areas located outside the Terminals.
  • Travel Agencies - If you are arriving in Melbourne and need local arrangements or help planning a really last minute trip abroad, there is a Flight Centre in T2 (Airside, opposite Counter K) that can probably be of assistance.
  • Water Stations - Water stations with filtered water are available in all terminals.

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Airport Hours

The airport is open 24 hours.

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Airlines

As of March 2018, Melbourne Tullamarine airport is served by the following airlines: Air Asia • Air Calin • Air Canada • Air China • Air India • Air New Zealand • Air North • Alliance Airlines • Capital Airlines • Cathay Pacific • China Eastern • China Southern • Emirates • Etihad Airways • Fiji Airways • Garuda Indonesia • Hainan Airlines • Japan Airlines • Jetstar • LATAM • Malaysia Airlines • Philippines Airlines • Qantas • Qatar Airways • Royal Brunei Airlines • Regional Express • Scoot • Sechuan Airlines • Singapore Airlines • SriLankan Airlines • Thai Airways • Tigerair • United Airlines • Vietnam Airlines • Virgin Australia • Xiamen Airlines.

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Airport Transportation: Getting To/From The Airport

Bus

The airport is well connected to the bus system. Whether you are looking for a shuttle bus to the downtown area, you need to connect to a rail line or you need to reach your hotel, there is probably a bus for you. To select which bus is best for you, visit the Melbourne Airport website.

Car Rentals

Six car rental agencies operate onsite at the airport, with offices on the ground floor of the Short Term Car Park and information desks in the Domestic terminals: Avis, Budget, Europcar, Hertz, Redspot and Thrifty.

Hotel Shuttles

Several area hotels provide airport transportation service to their guests either for a fee or as a courtesy. Here are a few hotels offering airport shuttle service: Best Western Airport Motel & Convention Centre   •   Ciloms Airport Lodge Motel   •   Holiday Inn Melbourne Airport   •   Mantra Tullamarine Hotel   •   Quality Hotel Melbourne Airport   •   Quest Melbourne Airport.

Taxi

Metered taxis are available at taxi ranks located on the ground floor outside of Terminals 1, 4 and between Terminals 2 and 3. Pre-booked taxis and car hires (chauffeured vehicles) also serve the airport, picking up their passengers at Short Term Car Parking or providing meet and greet service from within baggage claim. If you’re curious about how much your fare will be between two points of service, use this handy Taxi Fare Estimator offered by Taxi Services Commission of Victoria.

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Last Updated: 11 May 2018

This guide is for informational purposes only to assist with your planning and is subject to change at any time. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors, or to add/change any items mentioned in the guide, please contact us .