Manila Ninoy Aquino Airport Guide
In this section you will find traveller airport reviews as well as our Manila Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!
Food outlets are 3rd world standard. If you have cast iron intestines then you probably won't get sick, otherwise stay away from their version of 'food'. " - a traveller at terminal 3
WARNING: Protect your bags! Travellers should be advised of a new bullet-planting scam that is currently happening at Manila NAIA. Please read our October 28 blog post.
September 2015 - Entering the terminal is a nuisance and one has to watch things like a hawk. For some strange reason, they have baggage scanners smack in front of the entrance door and everything has to go through the scanner. It is an ideal place for someone to steal something because the area is crowded and confused. Inside the air conditioning does not work. After check in, and prior to immigration, they have a point where you must present your documents for some reason and someone has to put a stamp on your boarding pass. It seems to serve no useful purpose and no one checks it. In the international part of the terminal, there are a few shops, but nothing really interesting and the duty free is rather dismal. In all, the departure area seems rather dull and gloomy. The arrival area is not much better. Coming off the plane, one is greeted by a bevy of people who seem to just stand around the plane exit doing nothing. I counted 8 there and of them two only seemed to have something to do. Immigration on arrival is so so. Once finished, claiming one's bag and clearing customs is quite easy. But after that, you are launched into mayhem with all sorts of people hanging around. I was accosted by a SIM card salesman and three ladies trying to sell me taxi rides (with no ID or uniform!). Hold onto your wallet and your valuables in this area!!! I was being met by a car and driver and outside at the curb, it was more mayhem as cars were stopped with their flashers on waiting in what is a pick up zone and should not be available for parking. Because of this, my car and driver had difficulty finding a spot to stop and pick me up! As far as I can see, there is no place for sleeping in the terminal. Although this airport has improved, it still has a long way to go to having some order and safety. Being accosted by strange people is annoying and risky and is not usual for airports. Having baggage and personal belongings scanned right at the front door to a terminal is nothing but a risky nuisance. Can't the Philippines do better?
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In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
If you are an economy class traveller, you can enter these lounges at Manila airport either by purchasing a lounge pass or through a membership program. Visit the individual lounge page for more details (ie. facilities, hours, pass and membership information):
- Miascor Lounge - Location: International Terminal 1, Airside, 3rd Floor, Gate 9. Showers are available. Hours: open 24 hours. Lounge Access: Priority Pass
- Pagstop Lounge - Location: International Terminal 1, Airside, 4th Floor. Hours: 6:00AM - 12:00AM (Daily). Lounge Access: Priority Pass.
- Pacific Club Lounge - Location: Terminal 3, Airside, Level 4. Hours: 1:30AM - 9:30PM (Daily). Lounge Access: Priority Pass.
- Skyview Lounge - Location: Terminal 3, Airside, International Departure Area. Hours: open 24 hours. Lounge Access: Priority Pass.
- Wings Transit Lounge - Location: Terminal 3, Landside, Level 4. Lounge Access: Pay at the Door
- Each Terminal has VIP Lounges located airside. Lounge Access: rate unknown
Free WiFi is available at Manila Airport. Surprise: It doesn't always work!
If sleeping in Manila Airport does not appeal to you, there are hotels near the airport:
- Day Rooms - Transiting passengers who wish to relax and freshen up at the airport can do so in Terminals 1 and 3. There are 12 air-conditioned rooms available for rent on the 4th floor next to the Sampaguita Lounge, and additional day rooms are currently being built. Rooms are 3x3m and feature private bathroom/shower facilities. Rates start at PHP 840 for 24hr period. In Terminal 3, the Wings Transit Lounge opened in July 2015. There are 17 sleep capsules, 16 twin rooms and a family room, showers and a spa and massage area. Location: Terminal 3, Airside, 4th Floor. Rates: from P880 to 3,200 including a light meal and shower. Hours: open 24 hours.
- Marriott Hotel - Located across from Terminal 3. Free airport shuttle runs 24-hr daily in 1 hour intervals. The red 18-seat shuttle operates between Manila Marriott, Resorts World Manila, and Terminals 1, 2, and 3. Call 63 2 2172785 for airport pick-up, or go to the Hotel Lounge at the airport to find the Marriott hotel representative for assistance.
- Remington Hotel - Located across from Terminal 3. Free roundtrip airport shuttle available.
- Maxims Hotel - Located across from Terminal 3. Free roundtrip airport shuttle available.
- Manila Airport Hotel - Reviews are mixed, but this is the closest airport to Terminal 1. Free roundtrip airport shuttle.
- Mabuhay Manor - (10 min from the airport) Free airport shuttle service available
To find a cheap room, there is a list of hotels near Manila NAIA Airport on Tripadvisor that can be sorted by price.
- ATMs / Cash Machines - Yes. Located landside in all terminals.
- Baggage Trolleys - available free of charge. You will likely encounter the airport's famous porters. For your own purposes, you should know that the acceptable amount for porter service is "$1.00 per luggage payable at the porterage counter" according to the airport's web site. Some reviewers have mentioned extortionist porter rates, so if you plan to use this service have the money ready and do not show larger bills or expect change when you do present a large bill.
- Chapels & Prayer Rooms - There are three chapels and two muslim prayer rooms at NAIA.
»Chapels: Terminal 1 - 4th Floor, West Wing • Terminal 2 - Departure Level, North wing • Terminal 3 - Mezzanine Level, North Head House.
»Muslim Prayer Room: Terminal 1, 4th Floor Wing • Terminal 3 - 3rd Floor, Departure Area, North Head House
- Children’s Area - Yes, exact location(s) not known.
- Currency Exchange - Yes. There are foreign exchange counters available landside and airside.
- Food & Drinks - At the time of this guide update it was not known if there are any 24 hour food concessions. Terminal 3 will be the best location for food, it is the newest terminal and boasts a four level mall with shops and restaurants.
- Information Desk - Information desks are available for both domestic and international flights. Hours: Not known.
- Luggage Storage & Lockers - Luggage storage is available in the Wings Transit Lounge. Location: Terminal 3, Landside, 4th Floor. Rates: P250 (3 hours) or P350 (24 hours).
- Pharmacy - Yes, hours and location not known.
- Shopping - There are 2 Duty Free shops available as well as a 4 level shopping mall that connects Terminal 3 and the Parking Building.
- Showers - Showers are available in the Skyview Lounge in Terminal 2 (see Airport Lounges above ] and Transit Lounges in Terminals 1 and 3. Hours: open 24 hours. [ see Airport Hotels above ].
The airport is open 24 hours. However, there have been reports that travellers will not be permitted to enter the terminals until 3 hours prior to departure. The airport has denied this in news reports, so I really don't know what to advise here. If you are transitting you should have better luck, especially if you do not have to transfer terminals.
Airport Transportation: Getting To/From The Airport
The following car rental companies are available at Manila Airport: Alamo • ASSI • Avis • Budget • Diamond • El Sol Tours • Europcar • Hertz • JS Travel • National • Nissan • Orix • Pacific Blue Transport. Location: Terminal 1 • Terminal 2 • Terminal 3. International Driver’s License or English-language Driver’s License is required, along with a photocopy of the license.
Here are some hotels that offer airport shuttle service: Belmont Hotel Manila • The Henry Hotel Manila • Isabelle Royale Paranaque • Kabayan Hotel Pasay • Manila Marriott Hotel • Maxims Hotel - Resorts World Manila • Midas Hotel Casino • Red Planet Aseana City • Solaire Resort & Casino.
The airport runs a free 24-hour shuttle bus service that travels the airport complex, picking up and dropping off passengers at Terminals 1, 2 and 3. According to many reviewers the service is not always reliable with long wait and journey times worsened by Manila traffic. Many travellers cite taking a taxi instead.
Metro Rail: Passengers taking the Metro-Rail Transit line may disembark at the EDSA-Taft station. An airport shuttle terminal is located beside the MRT station.
Bus: Those travelling by city bus routes may take a bus plying the EDSA-MIA route. These buses pass Terminals 1 and 2. Additionally, you can take the airport shuttle service between terminals.
The airport is close to Manila's main commercial business districts so metered cabs, hotel drivers and chauffeur services are available from the terminals. Take only official, metered or pre-booked taxis.
Do not accept rides from people that approach you in the terminal. Taxis charge around 150-200 Pesos (6USD-8USD) to central Manila hotels. It will take about 20-60 minutes for the trip, depending on traffic.
Drivers here are notorious for overcharging passengers with rigged meters called a Batingting. In recent years there has been a crack down on cabbies using these devices, but you should be forewarned. For the least amount of hassle it is recommended that you pre-book a taxi with an reliable operator recommended by your hotel or friends/family.
Terminal Quick Tips
- Security is an issue at this airport. Do not sleep alone and do not trust that any CCTV's you see are actually working. On December 20, 2013, four people were gunned down in the Arrivals Area. There were no CCTVs to record the incident. Back in 2011, a traveller wrote to us about Terminal 3 "its infiltrated by thieves and it does not have a CCTV system with recording. This is what i found out when i returned and had my time to make a report to the airline. I was told that there is only a limited coverage and the airport operator doesn't have a recording system in place." Read full review
Last Updated: 11 January 2016
The information in this Airport Guide is based on information collected and/or received from the airport's and their web sites. The information above is subject to change without notice. Use it for informational purposes only to help you during your stay. To report errors, or to add/change any items quoted in the guide, email me.