Shanghai Pudong Airport Guide
In this section you will find traveller airport reviews as well as our Shanghai Pudong Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!
The airport is very huge and you can find a lot of free spaces both near the check in area and near the gate. - lormayna
photo credit: WiNG / Wikimedia
To help you plan your layover, here is a quick run-down of what travellers have reported to us during their time at Shanghai Pudong Airport.
What to Expect
- This is a huge, modern airport, with two current terminals. T1 opened in 1999 and houses domestic and international flights. T2 is newer and slightly larger than T2 and houses primarily Air China and Star Alliance members.
- Some travellers report poor customer service and inefficient security processing. There are lots of rules for travellers, though they aren’t communicated well.
- Air-conditioning is poor, so you should dress in layovers in case it is warm inside the terminal.
- Food is expensive and options are limited.
- WiFi is available. See WiFi in the airport guide below.
- Transit process can be complicated. One reader says "Air China will not give you second boarding pass until you arrive at PVG, go thru customs, leave arrivals and check back in thru departures."
Where to Sleep
- Overall it’s not a comfortable airport to spend the night, but there are plenty of spots. Airport staff and security are generally tolerant of overnight travellers trying to sleep at the airport.
- Landside is a lot less comfortable than Airside, with only a few benches and not much in the way of restaurants or amenities.
- Most of the benches are cold and have armrests.
- The arrivals area is quieter, but can be colder in winter with the doors opening frequently.
- The air conditioning is cold so bring an extra layer.
- Noise can be a problem in certain areas of the airport. Bring ear plugs or noise cancelling headphones!
- For uninterrupted sleep, there is an hourly hotel inside T2 and a few hotels near the airport. See Airport Hotels in the airport guide below.
Good to Know
- Beware of men walking around the terminals trying to sell iPhones.
- Free water is available in several spots.
- It seems that economy class travelers can buy a pass and relax in several airport lounges; showers are available in some. See Airport Lounges in the airport guide below for locations and rates.
For more information about the services and facilities available, scroll down to continue exploring our Shanghai Pudong Airport Guide. Send us your airport tips to help us keep this information up to date.
In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
If you are an economy class traveller, you can enter these lounges at Shanghai Pudong airport either by purchasing a lounge pass or through a membership program. Visit the individual lounge page for more details (ie. facilities, hours, pass and membership information):
- First Class Lounge (Gate 9) - Location: Domestic Terminal 1, Airside, 2nd Floor, between Gates 8 and 9. Hours: 6:00AM - last flight. Lounge Access: Pay at the Door
- First Class Lounge (Gate 73) - Location: Domestic Terminal 2, Airside, near Gate 73. Hours: 6:00AM - last flight. Lounge Access: Pay at the Door
- First Class Lounge (Gate 37) - Location: International Terminal 1, Airside, South District, near Gate 37. Hours: 6:00AM - last flight. Lounge Access: Pay at the Door
- First Class Lounge (Gate 66) - Location: International Terminal 2, Airside, near Gate 66. Hours: 6:00AM - last flight. Lounge Access: Pay at the Door
- First Class Lounge (Gate 69)- Location: International Terminal 2, Airside, Upper Floor, near Gate 69. Showers are available. Hours: 6:00AM - 12:00AM (Daily). Lounge Access: Pay at the Door
- First Class Lounge (Gate 77) - Location: International Terminal 2, Airside, near Gate 77. Showers are available. Hours: 6:00AM - 12:00AM (Daily). Lounge Access: Lounge Access: Pay at the Door (RMB 250 - 1200) • Book Online (£52.00)
Free WiFi is available at the airport, but a Chinese mobile phone number is required, in order to receive an access code via SMS. If you don’t have a Chinese phone number, there are machines located airside that will print an access code for you. Boingo Wireless customers can also connect via hot spots in the airport.
If sleeping in Shanghai Airport does not appeal to you, there are hotels near the airport:
- T2 Max VIP Hourly Lounge - a helpful reader has let us know there is an "hourly rate hotel" located airside in Terminal 2. Sleepy transit travellers will be thankful to rest in one of its mini-hotel rooms with en-suite washroom (including shower). To get there, following the "hourly rate hotel" signs. Unfortunately, we don't have rates.
- Dazhong Airport Hotel Shanghai - (5 minute walk from the airport terminals) Located between Terminals 1 and 2, above the Maglev and metro stations.
- Ramada Pudong Airport Shanghai - (5 minutes from the airport) Free scheduled roundtrip airport shuttle bus available from 4:15AM to 1:10AM (pick-up begins at 7:20AM from T2). Shuttle departs T1 opposite Gate 9 (Arrivals Hall) and departs T2 at Gate 27. For airport pick-up from 1:10AM to 7:20AM, please call 68356166 after clearing customs.
- Shanghai Airlines Travel Hotel - (5 minutes from the airport) Free shuttle bus.
- The QUBE Pudong Hotel - (15 minutes from the airport) Free roundtrip airport shuttle service, there are mixed comments from reviewers about shuttle service from the airport, there should be schedule posted somewhere at the airport, Gate 29 is where you should be for pick-up, calling the hotel doesn't appear to be successful. Servive from the hotel to the airport seems to be more favourable.
To see more options there is a list of hotels near Shanghai Pudong Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
- ATMs / Cash Machines - Both Chinese bank and foreign bank ATMs are available in the landside and airside areas of both terminals. Foreign bank ATMs in the airport are managed by Hang Seng Bank, Citibank and HSBC Bank.
- Baggage Trolleys - Yes, available for free.
- Business Center - If you need to send a last minute fax or copy some documents, you can use the Business Center located in Terminal 1, Arrivals Area (Hours: 6:00AM - 11:30PM) • Terminal 2, Arrivals Area (Hours: 6:00AM - 11:30PM) • Terminal 2, Departure Counter on Island B (Hours: 6:00AM - 10:30PM).
- Currency Exchange - Yes, available both landside airside throughout the airport.
- Duty Free & Shopping - Duty-free shopping is available, along with a small variety of retail shops.
- Food & Drinks - Food concessions throughout the airport operate with varying schedules. In Terminal 2 (arrivals level), Burger King is open 24/7. Vending machines with drinks and snacks (some serve hot beverages as well) can be found the Arrivals Hall, the Ticket Counter Island in the Departure Hall and in the Boarding Gates Area of T1.
- Information Desk - Location: Terminal 1: Domestic counter (Departure Gate 3) Hours: 6:00AM - last flight • International counter (Departure Gate 11) Hours: 6:00AM - last flight • Arrivals counter (near Arrivals Gate 7) Hours: 6:00AM - 11:30PM Terminal 2: Domestic counter (Departure Gate 23) Hours: 9:00AM - 7:00PM • International counter (Departure Gate 26) Hours: 9:00AM - 7:00PM • Intermediate counter (Departure Gate 25) Hours: 6:00AM - 12:00AM • Arrivals counter (near Arrivals exit 2A) Hours: 6:00AM - 11:30PM.
- Luggage Storage - Secure luggage storage is available for up to 2 months. Valid photo ID and flight ticket/boarding pass are required, and all luggage is x-rayed before storage. Rates are 10 - 30 yuan per bag for up to 4 hours, 15 - 40 yuan per bag for 4 to 10 hours, and 20 - 45 yuan per bag for 10 to 24 hours. Oversized items are extra. Locations: T1, Departure Hall, between Gates 4 and 5 • T1, Departure Hall, between Gates 10 and 11 • T1, Arrivals Hall greeting area, between Gates 6 and 7 • T2, Departures Hall, near Island A and M • T2, Arrival Hall, near the International exit. Hours: 6:00AM - 11:00PM All Departures level locations • 6:00AM - 12:00AM All Arrivals level locations
- Mobile Charging - Charge your mobile devices for a small fee of 1 yuan per 10 minutes of charging. Location: T1, airside, Departure Hall (Gate 6) • T1, airside, Arrival Hall, 1st Floor (Gate 8).
- Photo Booth - Capture that special moment or take a photo for your passport. Rates: 10 yuan for casual photos, 20 yuan for passport photos. Only 10 yuan or 20 yuan banknotes are accepted. Location: T2, Departures Hall, near Island G of ticket services.
- Post Office - Locations: T1, south of the International Departures Hall entrance • T1, Domestic Departures Hall, near boarding gates 12 and 14 • T2, Departure Hall, near Island B .
- Showers - Showers can be found in a few of the airport lounges. [ see Airport Lounges above ]
The airport is open 24 hours.
Terminals 1 and 2 are connected by a courtesy shuttle service. This service runs every 10 minutes from 6:00AM - 12:00AM. The shuttle stops are at T1 (Domestic Departures Gate 1 and International Departures Gate 8) and T2 (Domestic Departures Gate 23 and International Departures Gate 27).
Eight local bus lines provide daily scheduled service to Pudong Airport, accessing both terminals:
Line 1 (from Hongqiao Traffic Hub East Center)
Line 2 (from City Terminal / Jing’an Temple)
Line 4 (from Lu Xun Park)
Line 5 (from Shanghai Railway Station)
Line 7 (from Shanghai South Railway Station)
Line 8 (from Nanhui Bus Station)
District Line 1 (from Hang Cheng Garden)
Late Night Bus (from Hongqiao Airport T1)
Long-distance buses provide regular scheduled service to Pudong Airport from the following cities: Hangzhou, Jiaxing, Yiwu, Qingtian, Wenzhou, Kunshan, Suzhou, Wuxi and Zhangjiagang.
The Maglev is a modern, high-speed magnetic levitation train that provides transportation from Pudong Airport to the outskirts of Shanghai at speeds of up to 431km (268 mph). Hours of operation are from 7:02AM - 9:42PM (from airport to city) and 6:45AM - 9:40PM (city to airport), running every 15 minutes during the day and every 20 minutes after 7:02PM. To access the Maglev towards the airport, take metro Line 2 (green) to Longyang Road station. The Maglev goes from Longyang Road directly to the airport. Fares are 50RMB for single trip/80RMB for double trip (economy), 100RMB for single trip/160RMB for double trip (VIP).
Passengers needing to take the metro to or from Pudong Airport can take the Line 2 (green) extension that runs between Guanglan Road station and Pudong Airport. Trains operating from East Xujing (Line 2 originating point) have 8 cars, but a 4-car train operates on the Line 2 extension. Passengers traveling from the airport to points beyond Guanglan Road station must get off and change trains at Guanglan Road station. The train runs every 8.5 minutes from 6:00AM - 10:00PM.
For a thrilling ride to the airport, passengers may also take Line 2 to Longyang Road station and transfer to the Maglev high-speed train (see Maglev information above).
The following rates were current at the time of this update (August 2015):
Daytime taxi rates (5:00AM - 11:00PM):
Up to 3km: 14RMB (including 1RMB fuel surcharge)
3km - 10km: 2.4RMB per km
Over 10km: 3.6RMB per km
Nighttime taxi rates (11:00PM - 5:00AM):
Up to 3km: 18RMB (including 1RMB fuel surcharge)
3km - 10km: 3.1RMB per km
Over 10km: 4.7RMB per km
Last Updated: 24 March 2017
The information in this Airport Guide is based on information collected and/or received from the airports and their web sites. The information above is subject to change without notice. Use it for informational purposes only to help you during your stay. To report errors, or to add/change any items mentioned in the guide, please email us at firstname.lastname@example.org.