Whether you have a layover, overnight sleepover or you are just quickly passing through, our Shanghai Pudong Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
The airport is very huge and you can find a lot of free spaces both near the check in area and near the gate. – lormayna
To help you plan your layover, here is a quick run-down of what travellers have reported to us during their time at Shanghai Pudong Airport.
What to Expect
- This is a huge, modern airport, with two current terminals. T1 opened in 1999 and houses domestic and international flights. T2 is newer and slightly larger than T2 and houses primarily Air China and Star Alliance members.
- Some travellers report poor customer service and inefficient security processing. There are lots of rules for travellers, though they aren’t communicated well.
- Food is expensive and options are limited.
- WiFi is available. See WiFi in the airport guide below.
- Transit process can be complicated. One reader says “Air China will not give you second boarding pass until you arrive at PVG, go thru customs, leave arrivals and check back in thru departures.”
Where to Sleep
- Overall it’s not a comfortable airport to spend the night, but there are plenty of spots. Airport staff and security are generally tolerant of overnight travellers trying to sleep at the airport.
- Landside is a lot less comfortable than Airside, with only a few benches and not much in the way of restaurants or amenities.
- Most of the benches are cold and have armrests.
- The arrivals area is quieter, but can be colder in winter with the doors opening frequently.
- The air conditioning is cold so bring an extra layer.
- Noise can be a problem in certain areas of the airport. Bring ear plugs or noise cancelling headphones!
- For uninterrupted sleep, there is an hourly hotel inside T2 and a few hotels near the airport. See Airport Hotels in the airport guide below.
Good to Know
- Beware of men walking around the terminals trying to sell iPhones.
- Free water is available in several spots.
- It seems that economy class travelers can buy a pass and relax in several airport lounges; showers are available in some. See Airport Lounges in the airport guide below for locations and rates.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program (ie. Priority Pass). Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!
Passes First Class Lounge No. 37 – Location: International Terminal 1, Airside, South District, near Gate 37. Lounge Access: Pay at the Door • Prepaid lounge passes • Lounge membership programs. [ more lounge info ]
First Class Lounge No.69 – Location: International Terminal 2, Airside, Upper Floor, near Gate 69. Showers are available. Lounge Access: Pay at the Door • Lounge membership programs. [ more lounge info ]
Passes First Class Lounge No. 77 – Location: International Terminal 2, Airside, near Gate 77. Showers are available. Lounge Access: Lounge Access: Pay at the Door • Prepaid lounge passes • Lounge membership programs. [ more lounge info ]
Related Pages: Shanghai Pudong Airport Lounges
If sleeping in Shanghai Airport does not appeal to you, there are hotels near the airport:
Inside Airport T2 Max VIP Hourly Lounge – A helpful reader has let us know there is an “hourly rate hotel” located airside in Terminal 2, 3rd floor of the International Departure Hall, between exit doors 25 and 26. Sleepy transit travellers will be thankful to rest in one of its mini-hotel rooms with en-suite washroom (including shower). Unfortunately, we don’t have rates.
Near Airport Dazhong Airport Hotel Shanghai – (5 minute walk from the airport terminals) Located between Terminals 1 and 2, above the Maglev and metro stations. » Check Rates
Near Airport Ramada Pudong Airport Shanghai – (5 minutes from the airport) Free scheduled roundtrip airport shuttle bus available from 4:15AM to 1:10AM (pick-up begins at 7:20AM from T2). Shuttle departs T1 opposite Gate 9 (Arrivals Hall) and departs T2 at Gate 27. For airport pick-up from 1:10AM to 7:20AM, please call 68356166 after clearing customs. » Check Rates
Near Airport Shanghai Airlines Travel Hotel – (5 minutes from the airport) Free shuttle bus. » Check Rates
Near Airport The QUBE Pudong Hotel – (15 minutes from the airport) Free roundtrip airport shuttle service, there are mixed comments from reviewers about shuttle service from the airport, there should be schedule posted somewhere at the airport, Gate 29 is where you should be for pick-up, calling the hotel doesn’t appear to be successful. Servive from the hotel to the airport seems to be more favourable. » Check Rates
To see more options there is a list of hotels near Shanghai Pudong Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
Free WiFi is available at the airport, but a Chinese mobile phone number is required, in order to receive an access code via SMS. If you don’t have a Chinese phone number, there are machines located airside that will print an access code for you. Boingo Wireless customers can also connect via hot spots in the airport.
ATMs / Cash Machines – Need cash? ATMs are available. Foreign bank ATMs in the airport are managed by Hang Seng Bank, Citibank and HSBC Bank. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside and Airside.
Baggage Trolleys – Need a hand with your luggage? Baggage trolleys are available free of charge.
Business Center – If you need to send a last minute fax or copy some documents, you can use the Business Center located in Terminal 1, Arrivals Area (Hours: 6:00AM – 11:30PM) • Terminal 2, Arrivals Area (Hours: 6:00AM – 11:30PM) • Terminal 2, Departure Counter on Island B (Hours: 6:00AM – 10:30PM).
Children’s Play Area – There is a play area in Terminal 2, Near the boarding gate at International Departure Terminal 81. Hours: 9:00AM – 8:00PM.
Currency Exchange – Foreign currency counters are available both landside airside throughout the airport. Hours: vary but most are open from the first international flight until approximately 1 hour after the last flight leaves.
Duty Free & Shopping – Duty-free shopping is available, along with a good variety of retail shops. There are 2 Family Mart (convenience shops) which are open 24 hours for any last minute items. Location: T1, Arrivals, near Gate 5 • T1, Arrivals, near Gate 10.
Food & Drinks – Food concessions throughout the airport operate with varying schedules. The following locations are open 24 hours: Burger King (T2, Arrivals Level) • Burger King (T2, Arrivals Level, near Exit 2D-8) • Starbucks (Airport Transportation Center) • Starbucks (Terminal 2, International Departure D75 boarding gate near 2B-22-1) • Starbucks (T2, Arrivals, near exit 2D-5). Vending machines with drinks and snacks (some serve hot beverages as well) can be found the Arrivals Hall, the Ticket Counter Island in the Departure Hall and in the Boarding Gates Area of T1.
Information Desk – Location: Terminal 1: Domestic counter (Departure Gate 3) Hours: 6:00AM – last flight • International counter (Departure Gate 11) Hours: 6:00AM – last flight • Arrivals counter (near Arrivals Gate 7) Hours: 6:00AM – 11:30PM Terminal 2: Domestic counter (Departure Gate 23) Hours: 9:00AM – 7:00PM • International counter (Departure Gate 26) Hours: 9:00AM – 7:00PM • Intermediate counter (Departure Gate 25) Hours: 6:00AM – 12:00AM • Arrivals counter (near Arrivals exit 2A) Hours: 6:00AM – 11:30PM • Traffic Hub Intermediate Walkway (near the maglev station) Hours: 9:00AM – 7:00PM.
Luggage Storage & Lockers – Secure luggage storage is available for up to 2 months. Valid photo ID and flight ticket/boarding pass are required, and all luggage is x-rayed before storage. Rates are 10 – 30 yuan per bag for up to 4 hours, 15 – 40 yuan per bag for 4 to 10 hours, and 20 – 45 yuan per bag for 10 to 24 hours. Oversized items are extra. Locations: T1, Departure Hall, between Gates 4 and 5 • T1, Departure Hall, between Gates 10 and 11 • T1, Arrivals Hall greeting area, between Gates 6 and 7 • T2, Departures Hall, near Island A and M • T2, Arrival Hall, near the International exit. Hours: 6:00AM – 11:00PM All Departures level locations • 6:00AM – 12:00AM All Arrivals level locations.
Medical Services – Services are available. Location: Terminal 1, next to Departure Gate 1. Hours: 7:00AM – 10:00PM • Terminal 2, Arrival Hall of Building B where 2 medical offices are available. Hours: 6:30AM – until the last flight.
Mobile Charging – Charge your mobile devices for a small fee of 1 yuan per 10 minutes of charging. Location: T1, airside, Departure Hall (Gate 6) • T1, airside, Arrival Hall, 1st Floor (Gate 8). Additionally, there are power outlets and USB ports available throughout the airport.
Photo Booth – Capture that special moment or take a photo for your passport. Rates: 10 yuan for casual photos, 20 yuan for passport photos. Only 10 yuan or 20 yuan banknotes are accepted. Location: T2, Departures Hall, near Island G of ticket services.
Post Office – Locations: T1, south of the International Departures Hall entrance • T1, Domestic Departures Hall, near boarding gates 12 and 14 • T2, Departure Hall, near Island B.
Rest Zones – Not available.
Showers – Showers can be found in a few of the airport lounges. [ see Airport Lounges above ]
Spa – Yongqi offers services such as manicures and pedicures. Location: T2, 3rd Floor. Hours: 8:00AM – 10:00PM.
The airport is open 24 hours.
As of March 2018, Shanghai Pudong airport is served by the following airlines: Etihad Airways • Emirates • Ethiopian Airlines • Austrian Airlines • Air Macau • SAS • Chengdu Airlines • Chongqing Airlines • Lufthansa • Donghai Airlines • Aeroflot • Philippines Airlines • Finnair • Cathay Pacific • Hainan Airlines • T’way Air • Korean Air • Asiana Airlines • Hebei Airlines • Lucky Airlines • Air Canada • Qatar Airways • Kunming Airlines • Peach Airlines • Uni Air • Malaysia Airlines • Mauritius Airlines • American Airlines • United Airlines • Maldive Airlines • Aeromexico • ANA • Swiss • Shandong Airlines • Shenzhen Airlines • Sichuan Airlines • Cebu Pacific • EVA Air • Thai Airways • Tianjin Airlines • Turkish Airlines • Virgin Atlantic • West Airlines • Xiamen Airlines • Hong Kong Airlines • Singapore Airlines • Air New Zealand • Air Asia • Lucky Air • Mahan Airlines • Air India • Garuda Indonesia • British Airways • Vietnam Airlines • China Spring Airlines • China Airlines • China Southern • Siberia Airlines.
Terminals 1 and 2 are connected by a courtesy shuttle service. This service runs every 10 minutes from 6:00AM – 12:00AM. The shuttle stops are at T1 (Domestic Departures Gate 1 and International Departures Gate 8) and T2 (Domestic Departures Gate 23 and International Departures Gate 27).
Eight local bus lines provide daily scheduled service to Pudong Airport, accessing both terminals and includes a dedicated late night route. For fares, routes and schedules, visit the Shanghai Pudong Airport website.
The Maglev is a modern, high-speed magnetic levitation train that provides transportation from Pudong Airport to the outskirts of Shanghai at speeds of up to 431km (268 mph). Trains operate from 7:00AM – 9:30PM. As of this January 2018 update, fares are 50RMB for single trip/80RMB for double trip (economy), 100RMB for single trip/160RMB for double trip (VIP).
Passengers needing to take the metro to or from Pudong Airport can take the Line 2 (green) extension that runs between Guanglan Road station and Pudong Airport. For important route information, visit the Shanghai Pudong Airport website.
The following rates were current at the time of this update (January 2018):
Daytime taxi rates (5:00AM – 11:00PM):
Up to 3km: 14RMB (including 1RMB fuel surcharge)
3km – 10km: 2.4RMB per km
Over 10km: 3.6RMB per km
Nighttime taxi rates (11:00PM – 5:00AM):
Up to 3km: 18RMB (including 1RMB fuel surcharge)
3km – 10km: 3.1RMB per km
Over 10km: 4.7RMB per km
Last updated: 2018-10-23
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide, write a review or send an email to [email protected] and we will update this guide.