Singapore Changi Airport
2011 Best Airport Winner
(since 1996)
Traveller Comments....
photo by Prakash
"When I transit at SIN I try to change my flights to have more time to indulge in this place" - hmasurg
"If you are using the budget terminal, its simply not worth going there until 90 minutes before your flight is due to depart. Facilities are very basic and as for sleeping, don't even think about it!" - ant69
" We travel with three kids and it was amazing - endless entertainment for them, with feeding the kois, butterfly room, play areas, free internet. " - ahendo
"Even if you have the cash to spring on a hotel room in Singapore, I would recommend a night in the airport." (Josh)
"To my consternation all of the chaise lounges were fully occupied by SATS staff, who were sleeping either on or off-duty" (rachel)
"my first experience at the Singapore airport was amazing-better then my house- free internet, video games..what else could a lone 19 yr old american girl traveler ask for?" (a)
"There are two rest areas with comfortable couches and even with an alarm clock to wake you up in time for your flight." (Bram)
"There's really no reason to leave the airport." (Guenther Thoemmes)
Recent Review
 by mikecogh, flickr.com |
This airport does deserve the golden pillow award (as well as all the other official acclaimed awards it has earned over the years).If you are a budget or relaxed air traveler then this place is for you.
When I transit at SIN I try to change my flights to have more time to endulge in this place. Basically - good space, great service, much to do, to relax, sleep, shop and entertain.
The older T1 and T2 are well maintained, spacious and full of things to do. A shopping mall, many eatery outlets, Bars and gaming points. First and Business Class lounges are located on the second floor and are outstanding (specially those for Singapore airlines) but honestly you just want to walk around and have fun. There is free Wifi, free computer/internet stands, free recliners with large flat screen TV's in the middle of the terminal around the mall. In terminal hotel to rest showers and a gym (for a fee).
The spaces are vast and if you go to the end of T2 and T1 concourse there are a few gates which are used less and are very qiute, secluded, extremely clean and they also provid FREE reclianers with message! all they ask is that if the area was busy then to kindly limit your relaxation for 15 minutes as courtesy for the other travelers (I slept in these for 90 minutes straight as it was empty). I have seen a few people here sleep and snooz away with no interruptions on the chairs and grounds.
The connection area between T1 and T3 is VERY spacious, clean and quite a great place to relax or just walk around (there are free automated trams between the 3 airports). T3 is their newest terminal and is just as great as T1 and T2 with more new contemporary decor! A great place!
If you are a person who loves to visit airports, relax, unwind, spot planes and enjoy this part of your trip than do what you can to transit/layover at Changi International Airport!
The last review for this airport was in 2011. Have you been there recently? Tell us about it!
Singapore Changi Airport Guide
Airport Lounges
Changi airport has the following pay-per-use lounges:
- Rainforest Lounge - Location: Terminal 1, Airside, Transit Mall West, Level 3. S$10 per person per hour
- Plaza Premium Lounge -
Location: Terminal 2, Airside, Transit Mall South, Level 3
- Ambassador Transit Lounge - Location: Terminal 3, Transit Mall, Level
Additionally there are Rest Areas located in the terminals that are available to all travellers for free. The rest areas have specially designed "snooze chairs", which are leather chairs with head and leg rests. These can be found:
- Terminal 1 - Central Window Isles, Transit Mall West, Level 2
- Terminal 1 - Central Window Isles, Transit Mall East, Level 2
- Terminal 2 - Sanctuary - opposite Gate E5, Transit Mall North, Level 2
- Terminal 2 - Oasis Lounge - beside Gate E11, Transit Mall North, Level 2
- Terminal 3 - near Hard Rock Cafe, Transit Mall North, Level 2
- Terminal 3 - near Global Tax Refund, Transit Mall South, Level 2
Airport WiFi / Internet
- Free wireless internet access is available at the Singapore Changi airport. To access the free WiFi (up to 1Mbps) connect to the "Wireless@SG" network.
- A faster WiFi connection (up to 2Mbps) is available through Starhub Premium WiFi Services. Connect to the "Starhub" network and dial *9434 (*WIFI) to get your password.
- There are more than 500 internet stations available throughout the airport
Airport Hotels
If sleeping in the Singapore Airport does not appeal to you, there are hotels located inside and near the airport....
- Ambassador Transit Hotel -Terminal 1 - Transit Mall East, Level 3
- Ambassador Transit Hotel - Terminal 2 - Transit Mall South, Level 3
- Ambassador Transit Hotel - Terminal 3 - Transit Mall North, Mezzanine, Level 3
TO ACCESS THE TRANSIT HOTELS, DO NOT PASS THROUGH CUSTOMS
- Crowne Plaza - Linked to Terminal 3 via covered walkways. Access from Terminals 1 and 2 via Changi Airport's automated People Mover System and from Terminal 3 via the link bridge.
Airport Services, Facilities & Things to Do at the Airport
- FOOD / DINING
Ther following convenience stores and food concessions are open 24 hours per day:
Terminal 1: 7-Eleven (Departure Transit Lounge West, Level 2) • Cheers (Carpark Link Tunnel, Public Area)
Terminal 2: 7-Eleven (Departure Transit Lounge South, Level 3) • Cheers (Departure Check-in Hall, Public Area)
Terminal 3: Cheers (Arrival Hall, Level 1, Public Area) • Cheers (Departure Transit Lounge North, Level 3)
Budget Terminal: 7-Eleven (Departure Transit Lounge South, Level 3) - BAGGAGE storage / Lockers
Hours: 24 hours. Rates: from $ 1.07 - 8.56 (first 24 hours) | $2.14 - 10.70 (subsequent 24 hours)
Terminal 1 - Landside (Basement West) and Airside (Departure Transit Lounge, Level 2)
Terminal 2 - Landside (Arrival Hall North, Level 1) and Airside (Behind Choco-Fantasia, Transit Mall South, Level 2)
Terminal 3 - Landside (Level 1) and Airside (Departures, Transit Lounge North) - Showers
Terminal 1 - Rainforest Lounge (Transit Mall West, Level 3)
Terminal 1 - Fish Spa & Reflexology (Gate 41, behind Starbucks)
Terminal 1 - Swimming Pool (Transit Mall East, Level 3)
Terminal 2 - Plaza Premium Lounge (Transit Mall South, Level 3)
Terminal 3 - Ambassador Transit Lounge (Transit Mall, Level 3) - Prayer Rooms
Terminal 1 - Airside (Below Gate Holdroom C1 at Arrival Hall West)
Terminal 2 - Airside (Departure Transit Lounge North, Level 2, near Gate E, behind Aldo)
Terminal 3 - Airside (Departure Transit Lounge South, Level 2, behind Mont Blanc)
Budget Terminal - Airside (Departure Transit Lounge, behind the money changer) - Currency Exchange
There are 24 hour foreign exchange counters located airside and landside in Terminals 1, 2, 3 and the Budget Terminal.
- Gardens
Terminal 1 - Cactus Garden - (Transit Mall, Level 3)
Terminal 2 - Bamboo Garden / Strip (Transit Mall, Level 2)
Terminal 2 - Fern Garden & Koi Pond (Transit Mall, Level 2)
Terminal 2 - Orchid Garden & Koi Pond (Transit Mall, Level 2)
Terminal 2 - Sunflower & Light Garden (Transit Mall, Level 3)
Terminal 3 - Butterfly Garden (Transit Mall, Level 2)
Terminal 3 - Hungry Plants (Bufferfly Garden, Transit Mall, Level 2)
Budget - Swimming Pool
Travellers staying at the Ambassador Hotel have free access to the pool. Non-guests can use the swimming pool, Jacuzzi, and shower facilities for a fee of S$14. Located at Terminal 1, near the Transit Hotel (Transit Mall East, Level 3). Hours of operation: 0700-2300 Daily. - Entertainment
- The Entertainment Deck offers people in transit the opportunity to: spin songs and create mixes at the Jam Studio, play free video games at the LAN Gaming room, listen to relaxing music while sitting in a comfortable seat with built in speakers, watch music videos at the MTV Booth, watch great movies in the Movie Theatre. All for free!
- 3D Experience Zone - Check out the latest 3D content and games. There are large format display screens, 3D TV, free Internet surfing kiosks, 3D gaming stations, custom built-in speaker seats, and more.
- Zonex - Arcade games for children of all ages.
- The Slide at T3 - The world's tallest slide is located at Changi airport. Location: Terminal 3, Arrival Hall (Level 1), Public Area. Hours: 12pm - 1030pm
- Movie Theatre
Catch a movie in between flights. All movies are free. The theatres in terminals 2 and 3 are said to be the best places to relax. Open 24 hours.
Terminal 1 - next to food gallery, Transit Mall East, Level 3
Terminal 2 - near the Sunflower Garden, Transit Mall South, Level 3
Terminal 3 - near the Ambassador Transit Lounge, Transit Mall North, Level 3 - LIVE MUSIC
Live acoutic performances are held at the O'Leary Sportsbar & Grill (Terminal 2, Departure Transit Lounge - Central, Level 2, Hours: 7.00pm to 10.00pm) and Singapore Straits Bar (Terminal 3, Departure Transit Lounge (North), Level 2,
Hours: 6.00pm to 9.00pm - City Tour of Singapore
If you are in transit and have 5 hours before your connecting flight, book a free 2-hour city tour of Singapore. Check to see if you will require a Visa to leave the transit area. Tour depart: 0900a, 1100a,1300p, 1500p, 1600p. The Free Singapore Tour booths are located at:
Terminal 2 - near the escalators, North Arrival Immigration and skytrain station at Transit Mall North, Level 2, Hours: 0700-1500.
Terminal 3 - next to Transfer Lounge B, Travel Mall North, Level 2 - ATMs
There are ATMs located airside and landside in all terminals. Open 24 hours. - Customer Service / Information Desks
Available
airside and landside in all terminals
Airport Hours
open 24 hours
Airport Transportation: Getting There
- Taxi - S$18-38 to the city, departs from Arrivals levels.
- Public Bus - bus service # 36 goes to the city. Departs from under terminals 1, 2, and 3. Hours of operation: 0600-2359. Fare: S$2.00
- Train - the Changi Airport MRT Station is located under terminals 2 and 3. Hours of operation: 0530-2318. Fare: S$2.70
- Airport Shuttles, Limos and Large Taxis are also available. Visit the Ground Transport Desk.
Airport Transportation: Getting Around
The 3 terminals at Singapore Changi Airport are inter-linked by Skytrains. The Skytrains operate both at the transit and public areas. Hours of operation: every 1-4 minutes between the hours 0500-0230. Fare: free
Airport Maps
Click to download the Singapore Changi Terminal Map
>>>Read All Singapore Changi Airport Reviews
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Last Updated: 14 Jan 2012
The information in this Airport Guide is based on information collected and/or received from the airport's and their web sites. When you see "information not available" and "unknown", the airport has a lousy web site and/or has been uncooperative in providing information. The information above is subject to change without notice. Use it for informational purposes only to help you during your stay. To report errors, or to add/change any items quoted in the guide, please email me.
