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Houston Airport Guide

houston airport guide

In this section you will find traveller airport reviews as well as our Houston Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!

the announcement are incredibly annoying...all night long. The security woke me up by kicking my backpack (which was my pillow). -wezzard

Featured Review

by Old couple headed south
December 2015 - Having read the review favorably rating the interfaith chapel, my wife and I headed right for it. A group of younger people had entered just before us, and we all settled down for a fairly quiet nap. Within half an hour, an airport cop on a Segway came in to roust us out.
We ended up sleeping on the floor by our boarding gate, which wasn't too bad.

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Houston Airport Information

In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Lounges

If you are an economy class traveller, you can enter these lounges at Houston airport either by purchasing a lounge pass or through a membership program. Visit the individual lounge page for more details (ie. facilities, hours, pass and membership information):

  • United Club - Lounge Access: Pay at the Door (US$ 50.00) • United Club Membership.
    • Terminal A - Location: Airside, Gate A9.
    • Terminal B - Location: Airside, South Mezzanine, above the Continental Express Counter.
    • Terminal C - South - Location: Airside, South Concourse, Gate C33. Showers are available.
    • Terminal C - North - Location: Airside, North Concourse, Gate C24.
    • Terminal E - Location: Airside, between Gates E11 and 12. Showers are available.
  • KLM Crown Lounge - Location: Terminal D, Airside, near Gate D8. Hours: 6:00AM - 10:00PM (Daily). Lounge Access: Priority Pass.
  • Air France Lounge - Location: Terminal D, Airside, opposite Gate D12. Hours: 12:00PM - 6:00PM (Daily). Lounge Access: Priority Pass.

USO Lounge - The USO offers a lounge to members of the military and their families. Amenities: WiFi, video games, TV lounge, snacks, computers and a library. Location: Terminal D, Airside, across from D-2. Hours: 6:00AM - 9:00PM.

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Airport WiFi / Internet

Free WiFi is available at Houston Airport. Connect to the "Free Airport WIFI" network.

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Airport Hotels

If sleeping in Houston Airport does not appeal to you, there are hotels near the airport:

To find a cheap room, there is a list of near Houston Airport on Tripadvisor that can be sorted by price.

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More Services, Facilities & Things To Do On A Layover At The Airport

ATMs / Cash Machines

ATMs are located throughout the terminal (landside and airside)

Baggage Carts

If you are arriving on an international flight, baggage carts are free to use. Otherwise, there is a $5.00 fee to use. You can find Smarte Carte throughout the airport.

Chapels

Locations: Terminal C, South Concourse, near Gates C29-C30 • Terminal D, near Gates D7-8. Hours: open 24 hours.

Child Care Facilities

Nursing rooms - Locations: Terminal B, Near Gates B84-91 • Terminal D, Near Gates D7-8.

Cots

In the event of bad weather or massive flight cancellations, this airport has a supply of cots for stranded travellers. If you are stranded during a weather delay, contact an airport employee to find out when the cots are located. Unfortunately, the cots are not available for travellers who simply decide to spend the night in the airport. Due to the amount of wacky email I receive about this, I'll also let you know that cots cannot be "reserved" and I don't know where they are kept.

Currency Exchange

There are seven ICE and Travelex offices in the airport (landside and airside)

Food & Drinks

At the time of this update Fresh Gourmet Marketplace is open 24 hours. Location: Terminal B, Near Gates B1 - B31.

Information Desk

Information not available

Luggage Storage & Lockers

Information not available

Massage Chairs

Location: throughout the terminals. Rate: $

Mobile Charging

There are Rapid Charger Machines ($) and Samsung Charging Stations (free) located through the airport. Samsung Charging Stations locations:
- Terminal A, North, near Gates 8-15
- Terminal A, South, near Gates A25-30 • A17-24
- Terminal B, near Gates B62 & B66 • Gates B76-83 • Gates B84-91
- Terminal C, North, near Gates C14-C23 • Gates 24-27
- Terminal C, South, near Gates 29-33 • near Gates 34-42
- Terminal D, near Gates D 7-8 • Gates D 9 - 12 * Terminal D
- Terminal E, near Gate E1 • Gates E2 3 8 9 • Gates E4 5 6 7 • Gates E10-11, Gates E12-14 • Gates E15 16 21 22 • Gates E17 18 19 20 • Gates E23 24

Showers

Showers are available in the United Club in Terminal E. [ see Airport Lounges above ]

Spa

XPress Spa - Locations: Terminal E, Near Gate E1 • Terminal D, Near Gates D7-8. Hours: Vary

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Airport Hours

The airport is open 24 hours.

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Airport Transportation: Getting To/From The Airport

Amtrak Connections

For travel from the airport to the Amtrak station by bus, use Bus Line 102 from Terminal C. Exit the bus at Milam St & Preston St and walk 10 minutes to the station. Frequency: the bus departs approximately every 20 minutes. Estimated travel time is approximately 54 minutes.

To travel from the Amtrak station to the airport, walk to the Bus Line 102 stop at Travis St at Franklin St and take the bus to Houston Airport, Terminal C. Frequency: the bus departs every 15 minutes. Estimated travel time is approximately 54 minutes.

Bus service - Houston Metro

The Houston Metropolitan Transit Authority (METRO) offers bus services available at the south side of Terminal C. Metro Bus 102 picks up on the south side of Terminal C street level (baggage claim) and stops at the downtown Metro station. For routes and schedule information, visit the Ride Metro web site

Car Rentals

The airport is serviced by major rental car companies from the Consolidated Rental Car Facility. This is on the east side of JFK Blvd, less than 5 minutes from the terminals.Companies include Advantage • Alamo • Avis • Budget • Dollar • Enterprise • Hertz • National • Thrifty. Location: Rental Car Facility, 5 minute "Rental Car Shuttle" from the terminal.

Hotel Shuttles

Several area hotels offer free airport shuttle service as a convenience for their guests. Contact your hotel of choice for shuttle service availability and information. You can use the courtesy telephones in the baggage claim area to request airport pickup. Here are a few hotels that offer airport shuttle: Baymont Inn & Suites Intercontinental Airport/Humble   •   Best Western Plus JFK Inn & Suites   •   Comfort Suites Bush Intercontinental Airport   •   Country Inn & Suites by Carlson Houston Intercontinental Airport South   •   Doubletree Houston Intercontinental Airport   •   Hampton Inn & Suites Houston - Bush Intercontinental Airport   •   Hilton Garden Inn Houston/Bush Intercontinental Airport   •   Holiday Inn Express Houston Bush Intercontinental Airport East   •   Holiday Inn Houston Intercontinental Airport   •   La Quinta Inn & Suites Houston Bush Intercontinental Airport East   •   Marriott Houston Airport at George Bush Intercontinental   •   Sheraton North Houston at George Bush Intercontinental   •   Sleep Inn & Suites Bush Intercontinental Airport IAH East   •   SpringHill Suites Houston Intercontinental Airport   •   Super 8 Intercontinental Houston

SuperShuttle Shared-Ride Service

SuperShuttle provides ground transportation services at George Bush Intercontinental and William P. Hobby airports. SuperShuttle takes reservations and picks-up travelers and transports them to the airports and vice versa.

Taxis

Taxis are available at Curb Zone 3 outside of the baggage claim area in the lower level. All destinations within Houston's city limits to/from Hobby Airport are charged according to the flat Zone Rate or the meter rate, whichever is LESS. In addition: City ordinance authorizes the taxi driver to add an additional $1.25 departure fee to the total fare for meter rate only; two or more passengers going to the same destination shall only be charged one fare; late night surcharge is $1 per trip from 8:00PM to 6:00AM.

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Last Updated: 08 June 2015

The information in this Airport Guide is based on information collected and/or received from the airport's and their web sites. The information above is subject to change without notice. Use it for informational purposes only to help you during your stay. To report errors, or to add/change any items quoted in the guide, email me.

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