Los Angeles Airport Guide
In this section you will find traveller airport reviews as well as our Los Angeles Airport Guide with info on WiFi, lounges, facilities and services....and yes, even the names of some airport hotels in case you decide that sleeping in the airport is not for you!
The best spots at TBI are located on the second floor at either end of the food court. Here you will find a small number of padded seating areas (these are about 3-4 feet long, so your legs will dangle), a bunch of plastic chairs, and some carpeted spots. - JoeS
Photo by Claire
by a traveller
Stayed over in Terminal 4 after arriving on a late flight. I had a surprisingly comfortable time -- I lucked out in terms of being let out in a nice, comfortable Terminal (American Airlines).
Wonderful news: There is Free WiFi now at LAX!! (You do have to periodically view a 15-second ad to get free access.) This made it much easier to pass the time.
There are numerous charging stations throughout the terminal, and other travelers are also staying the night here and there, so you don't feel alone. There is a lot of cleaning happening throughout the terminal, and there is occasional noise from all the cleaning, construction, staff talking loudly to each other, announcements (about every 15-20min), etc. -- but the staff leave you alone, as does the security guy. If you choose your area carefully, you can rest quietly most of the time. (I rested near Gate 40, across the way from the Admirals Club, which was perfect after the cleaning staff passed through.)
If you intend to sleep, there is plenty of carpeted floor space. The traditional, old airport chairs in this terminal all have armrests. The chairs are comfortable for sitting, so you may be able to nap for a while upright. Bring an eye mask, warm clothing, and maybe some earplugs. Also pack yourself some food (everything is closed overnight) and bring a water bottle (you can fill it up at the water fountain near the bathrooms). A little after 4am, the Terminal comes to life with airline staff and passengers. Starbucks seems to open shortly thereafter (ca. 4:30am).
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In this guide we may refer to locations as "landside" and "airside". Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
Bradley Terminal @ night. Photo: Carlsmith/Wikipedia
LAX features nine terminals connected by a U-shaped two-level roadway. The Tom Bradley International Terminal is the largest of the terminals. A new terminal opened in September 2013. We'll add more information about it as soon as we can.
If you are using LAX to connect to another terminal, go armed with a map and plan your route ahead of time. Inter-terminal transportation is still handled by shuttle buses. If spending the night, you shouldn't have problems, but you will probably have to sleep on the floor, so be prepared with something to lay on and a blanket.
If you are an economy class traveller, you can enter these lounges at Los Angelesairport either by purchasing a day pass or through a membership program. Visit the individual lounge page for more details (ie. facilities, hours, pass and membership information):
- Air Canada Maple Leaf Lounge - Location: Terminal 2, airside, Mezzanine level. Lounge Access: Book Online ($25/50) • Priority Pass • Maple Leaf Club Membership.
- American Airlines Admiral's Club - Location: Terminal 4, Airside, Concourse, across from Gate 40. Lounge Access: Pay at the Door (US$ 50.00) • Admiral's Club Membership.
- American Airlines Admiral's Club - Location: Terminal 4, Airside, across from Gates 44C and 44D. Lounge Access: Pay at the Door (US$ 50.00) • Admiral's Club Membership.
- Delta Sky Club - Location: Airside, Mezzanine level, between Gates 53 & 55. Lounge Access: Pay at the Door (US$50.00) • Delta Sky Club Membership.
- United Club - Location: Terminal 7, Airside, across from Gate 71A. Lounge Access: Pay at the Door (US$ 50.00) • United Club Membership.
- United Club - Location: Terminal 7, Airside, Mezzanine level, between Gates 73 and 75. Lounge Access: Pay at the Door (US$ 50.00) • United Club Membership.
- Alaska Airlines Board Room - Location: Terminal 6, Airside, Mezzanine level, near Gate 64. Lounge Access: Pay at the Door (US$ 45.00) • Priority Pass• Alaska Airlines Board Room Membership.
- KAL Lounge - Location: Tom Bradley International Terminal, Airside, 5th Floor. Lounge Access: Priority Pass.
- Qantas Club - Location: Tom Bradley International Terminal, Airside, 5th Floor. Lounge Access: Qantas Club Membership.
- Virgin America Loft - Location: Terminal 3, Airside, 4th Floor (one floor above the gates). Lounge Access: Pay at the Door (US$ 40.00) • Priority Pass.
USO Lounge - The Bob Hope Hollywood USO offers a lounge to members of the military and their families. Amenities: video games, TV lounge, snacks, showers, computers and a library. Location: Arrivals Level, across the roadway between Terminals 1 and 2. Hours: open 24 hours
- Free WiFi is available at Los Angeles. Connect to LAX WiFi and click "Get Free Access". A premium service is also available. Rates are US$ 4.95 (1 hour) - $7.95 (24 hours)
- Internet kiosks can be found in all terminals and are available on a pay-per-use basis.
If sleeping in Los Angeles Airport does not appeal to you (and we wouldn't blame you), there are hotels near the airport:
- The Concourse Hotel at Los Angeles Airport - (2 min from the airport) This is the closest hotel to the airport. Free 24-hr airport shuttle service departs every 10 minutes from the RED hotel shuttle pick-up zone outside of baggage claim. Day rooms available for use from 6:00am to 6:00pm. The hotel will be rebranded as a Hyatt in 2016.
- Courtyard Los Angeles LAX/Century Boulevard - (2 min from the airport) Free 24-hr scheduled airport shuttle service available.
- Sheraton Gateway Los Angeles Hotel - (2 min from the airport) Free 24-hr shuttle service runs to the airport every 10 to 15 minutes. Day use rooms for rent from 9:00am to 6:00pm, based upon availability.
- Super 8 Los Angeles/LAX Airport - (2 min from the airport) A budget hotel very close to the airport, offering free roundtrip airport shuttle.
- Travelodge Hotel at LAX - (6 min from the airport) A budget hotel located beside a 24-hour Denny’s. Airport shuttle service available from 4:30am to 1am. The hotel only grants one free roundtrip airport transfer per room. The hotel offers day use rooms between the hours of 9:00am - 8:00pm.
To find a cheap room, you will find a list of hotels near LAX Airport on Tripadvisor and you can sort hotels by price.
Shuttle Pick-up: look for the red "Hotel and Courtesy Shuttle" sign outside the terminal.
- Art Exhibits - There are rotating art and photography exhibits in various locations: Terminal 1, Departures Level • Terminal 2, Ticketing & Departures Levels • Terminal 3, Arrivals Level • Terminals 3, Arrivals Level • Tom Bradley International Terminal, Customs Hallway
- ATMs / Cash Machines - Locations: on the departures and arrival levels in all terminals at LAX.
- Baby Care Facilities - In 2015, the airport is opening 8 Mother's Rooms for nursing mothers to care for their infants. As of this guide update in June 2015 there are two locations: Terminal 5 and Terminal 2. Locations at the other terminals will open throughout the remainder of the year.
- Currency Exchange - ICE Curency Exchange has 11 kiosks throughout the airport. Locations: TBIT (Arrivals and Departure Levels, North Concourse) • Terminal 2 (Arrivals and Departure Level) • Terminal 3 (Departure Level) • Terminal 4 (Departure Level) • Terminal 5 (Departure Level) • Terminal 6 (Arrivals and Departure Level) • Terminal 7 (Departure Level).
- Duty Free Shops - According to the airport, the Duty Free shops offer free daily tastings of liquers and spirits from 10:00am - 9:00pm.
- Entertainment - In Motion Entertainment offers DVD rentals. Location: Terminal 2, Departures. Hours: unknown.
- Food & Drinks - At the time of this update there were no 24-hour food or beverage concessions. Vending machines are available throughout the airport. However, if there is a flight delay, concessions near the gates (Terminal 1, 2, 3, 6 and TBIT) will remain open until the flight boards.
- Information Desk -Volunteers are stationed at Information booths on the Arrivals Level of each terminal. Customer Service representatives are available in all terminals. Hours: 6:00am - 12:00am.
- LAX PUPS - The LAX PUPS (Pets Unstressing Passengers) Program is one of the nation’s largest airport-run, therapy-dog programs aimed at providing a less stressful airport environment. All PUP volunteers and dogs are registered with Therapy Dogs, Inc., a national organization that registers, insures, and supports members involved in volunteer animal-assisted activities. The dogs and handlers – both in red vests with the PUP logo -- help to create a positive and friendly airport experience.
- Luggage Storage & Lockers - There is no luggage storage available at "due to safety reasons". However, there is a company off-site that will pick up your luggage from LAX curbside and store it for you. When you need your luggage back, you call them and they deliver it back to the airport. Rates: from $7 - $13 per item for storage plus the $5.00 pick up and $5.00 drop off fee. Hours: open 24-hours. Contact LAX Luggage Storage. (This is not an endorsement of their service, so please let me know if you have any problems).
- Medical Services - A first aid office is located on the Upper/Departure Level of the TBIT. Hours: 10:00AM - 10:00PM.
- Mobile Charging - We are just in the process of updating this airport guide and will add this information when it becomes available.
- Observation Deck - For a great view of the airport and surrounding landscape, head over to the Observation Deck. Location: in the middle of the Central Terminal. Hours: 8am - 5pm (Sat & Sun).
- Rest Zones - not available
- Showers - LAX does not offer shower facilities for the general travelling public. The USO offers shower to military members.
- Smoking - Not permitted inside the airport. There are probably designated areas outside the terminal, but I do not know where they are.
- Spa - XpresSpa. Locations: TBIT South Concourse and Terminal 5, Departures. Hours: unknown.
Terminal 1 (4:00 am – 11:00 pm) • Terminal 2 (4:30 am – 2:00 am) Terminal 3 (4:15 am – 1:00 am) • Terminal 4 (4:00 am – 1:00 am) • Terminal 5 (4:00 am – 1:30 am) • Terminal 6 (4:30 am – 1:30 am) • Terminal 7 (4:00 am – 12:00 am) • TBIT South (6:00 am – 1:00 am) • TBIT North (8:00 am – 1:00 am)
Airport Transportation: Getting To/From The Airport
The following rental car companies operate on site at the airport: Advantage • Alamo • Avis • Budget • Dollar • Enterprise • Hertz • Fox • Payless • National • Thrifty. Location: look for the purple "Rental Car Shuttles" sign on the Lower/Arrivals Level islands outside baggage claim. The shuttles will take you to the rental offices. Many provide phone links inside or near the baggage claim areas of the lower/arrival hall of the terminals to allow passengers to request a free shuttle service to the rental car sites.
The LAX FlyAway is a popular scheduled nonstop bus service between all LAX terminals and Van Nuys, Union Station, Westwood, Santa Monica and Hollywood. Buses are marked according to route and no reservation is required. A one-way fare is $8 per person (up to two children under 5 years old may travel for free per paying adult). Tickets can be purchased online or on the bus via major credit or debit cards. Cash payment only accepted at Metrolink ticket vending machines at Union Station. The LAX FlyAway picks up and drops off passengers in the area in front of each terminal on the Lower/Arrivals Level islands, marked by a green overhead sign that says “Flyaway, Buses & Long Distance Vans”.
Los Angeles city buses, Culver City Bus Lines, Santa Monica Big Blue Bus and Torrance Transit serve the airport via the LAX City Bus Center, located within a short walk from Parking Lot C. To access the bus terminal from the airport terminals, take one of the free C shuttles that run between the terminals and Parking Lot C.
Several companies provide scheduled bus transportation between LAX and popular tourist destinations and cities in the region. These buses operate from an area in front of each terminal on the Lower/Arrivals Level islands, marked by a green overhead sign that says “Flyaway, Buses & Long Distance Vans”. Contact your service provider of choice for schedules, routes and fares.
There is a free shuttle bus from the Metro Green Line Aviation Station and passengers should wait at the LAX Shuttle and Airline Connections sign outside each terminal, and board the 'G' shuttle. Alternatively, take the 'C' Shuttle from the same point to get to the Metro Bus Center for buses to greater Los Angeles.
A number of companies operate services between LAX and other parts of Los Angeles. Passengers should contact the companies for information beforehand. These scheduled buses are available on the lower/arrival level islands in front of each terminal.
Designated taxi areas are located in front of each terminal on the Lower/Arrivals Level islands, and are marked by a yellow “Taxi” sign overhead. Authorized taxis display the official seal of the City of Los Angeles Department of Transportation, and are the only taxis allowed to service LAX.
Hotel & Parking Lot Shuttles
Many area hotels and private airport parking lots provide courtesy airport shuttle service. These buses operate from an area in front of each terminal on the Lower/Arrivals Level islands, marked by a red overhead sign that says “Hotel & Parking Lot Shuttle”.
Here are some hotels that offer airport shuttle service: Concourse Hotel • Courtyard Los Angeles LAX/Century Boulevard • Courtyard Los Angeles LAX/El Segundo • Crowne Plaza Los Angeles International Airport Hotel • Custom Hotel • Embassy Suites by Hilton LAX North • Embassy Suites by Hilton Hotel Los Angeles International Airport South • Four Points by Sheraton Los Angeles International Airport • Holiday Inn Express Los Angeles-LAX Airport • Hyatt Place LAX El Segundo • Los Angeles Airport Marriott • Residence Inn by Marriott Los Angeles LAX / Century Blvd • Sheraton Gateway Los Angeles • Super 8 Los Angeles Airport • Travelodge Hotel at LAX • Travelodge LAX South
LAX Shuttle/Airline Connections
LAX offers a free shuttle service that operates throughout the airport grounds. These shuttles can be picked up in front of each terminal on the Lower/Arrivals Level, in a designated area marked by an overhead blue sign that reads “LAX Shuttle & Airline Connections”. Three routes are available:
- “A” (Airline connection) shuttles transport passengers between the terminals every 10 minutes, 24 hours a day.
- “C” (Lot C) shuttles run between the terminals and Parking Lot C every 10 - 15 minutes, 24 hours a day. From Parking Lot C, passengers can walk over to the LAX City Bus Center.
- “G” (Green Line) shuttles run between the terminals and Aviation/LAX light rail station on the Metro Green Line. G shuttles run according to rail schedule. A valid TAP card is needed to ride the Metro. For more information, go to http://www.metro.net/
Shared Ride Vans
Shared ride vans pick up passengers in front of each terminal on the Lower/Arrivals Level in an area marked by an overhead orange sign that says “Shared Ride Vans”. Prime Time Shuttle and SuperShuttle are the authorized shared ride service providers for LAX, and provide door-to-door service in all southern California counties. Roadrunner Shuttle is the authorized long-distance shared ride service provider for LAX, and provides door-to-door service to Simi Valley and Ventura and Santa Barbara counties.
Last Updated: 14 November 2015
The information in this Airport Guide is based on information collected and/or received from the airport's and their web sites. The information above is subject to change without notice. Use it for informational purposes only to help you during your stay. To report errors, or to add/change any items quoted in the guide, email me.