About: Tokyo-based All Nippon Airways is a Japanese airline that flies to around 50 domestic destinations and 32 international destinations across Asia, Europe and North America. Along with its subsidiaries, regional airline ANA Wings, Air Do and Vanilla Air, the airline has hubs at Tokyo Haneda and Narita, and Kansai Osaka airports.
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Web Site: https://www.ana.co.jp/
Hubs: Tokyo Narita • Tokyo Haneda
Alliance: Star Alliance
Frequent Flyer Program: ANA Mileage Club enables passengers to earn and redeem miles through the ANA network and the Star Alliance for a wide range of benefits.
Lounges: ANA has lounges at Narita, Haneda, Osaka, and Nagoya, as well as a variety of other lounges at airports worldwide through the Star Alliance. Costs, space availability and terms apply.
Layover Tour: Passengers looking to soak up the Japanese culture can take advantage of a host of tours while on a layover at Tokyo Narita airport. Their transit program includes a range of both guided and self-guided tours for travelers. The program’s English-speaking volunteer tour guides are completely free – passengers only need to cover personal expenses, such as transportation.
Delays & Cancellation: ANA offers a variety of services for passengers affected by delays or cancellation.
Flight Delay Plan: ANA has contingency plans in place for passengers facing lengthy delays.