Hanoi Airport Guide

Whether you have a layover, overnight sleepover or are just quickly passing through, our Hanoi Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.

On 3rd floor there are less announcements and it’s a lot calmer in general. – Gnusmas5

HAN Airport Overview

To help you plan your layover or overnight sleepover, here is a quick run-down about what to expect during your time at Hanoi Noi Bai International Airport (Code: HAN).

What to Expect

Hanoi Airport consists of two terminals, with the old Terminal 1 (domestic) being described as having a “bus station vibe” and the new Terminal 2 (international) being described as well-equipped for the modern world. Transfers between the two terminals are made by shuttle bus. There are plenty of shops, restaurants, and services throughout the airport, both landside and airside, though Terminal 2 has the better selection. Airport staff received mixed reviews, and there are reports of some staff seeking bribes. Stay connected using the free WiFi and charge your devices using the mobile charging stations. For additional comfort, passengers can pay to use one of the first-class airport lounges.

Sleeping in Hanoi Airport

Flights depart around the clock, so the airport employees are used to sleeping passengers. Terminal 2 has plenty of seating, but most seating includes armrests, except a rest zone with padded seating suitable for stretching out. For uninterrupted sleep, sleep pods can be accessed for a fee in both terminals, and several hotels are within a quick shuttle ride away. See locations in the Airport Hotels section below for more info.

Good to Know

Do not try to exit the airport with checked baggage without having your baggage claim stub and flight ticket, as attendants check baggage stubs upon leaving.

Beware of the taxis. If you are negotiating a rate, ask for a rate that includes “toll fees” so you do not receive a surprise at the end of the ride.

Read some traveller airport reviews for more tips. For more airport information, continue scrolling down to explore more in our Hanoi Airport Guide.

To help us keep this guide up-to-date, you can add or update information or write a review to submit airport tips and photos.

In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.

Airport Hours

The airport is open 24 hours on both the landside and airside of Terminals 1 and 2. Security checkpoints operate 24/7. Overnight stays generally require a valid boarding pass.

Rest & Relaxation Zones

No dedicated rest zones are currently confirmed at HAN. The former rest area in T2, airside, Level 3 near Gate 36 (west side) with padded chairs for stretching out is no longer verifiable. If you know whether they are still there, click here to update this guide.

Cots

Cots are not offered to stranded travellers at Hanoi Airport. If this has changed, click here to update the guide.

Airport Hotels & Sleep Pods

If sleeping in Hanoi airport sounds like a nightmare, there are sleep pods inside the terminal and hotels nearby:

VATC Sleep Pod – Each pod features a bed, wardrobe, bedding, Wi-Fi, alarm clock, TV, work desk, privacy curtain, and travel guide. A snack and drink are included. Access: Pay at the door (from approx. US$10/hour for sleep pods).

(Terminal 1, Domestic) – 3 single and 11 twin pods. Location: Terminal 1, 3rd Floor, Domestic Departure, Airside, near Gate 7. Hours: 24 hours.Showers: Yes.
(Terminal 2, International) – 2 single and 12 twin pods. Location: Terminal 2, 4th Floor, International Departure, Airside, near Gate 30. Hours: 24 hours. Showers: Yes.

Hotels Near the Airport

Paragon Noi Bai Hotel (1.4 mi / 2.3 km) Mid-range hotel.
Sao Mai Cosy Nest Noi Bai Airport (1.5 mi / 2.4 km) Budget hotel.
Jademay Airport Hotel (1.5 mi / 2.4 km) Mid-range hotel.
Family Transit Hotel (1.5 mi / 2.4 km) Budget hotel.

Looking for more options? Browse the complete list of hotels near Hanoi Airport on Expedia.

Airport Lounges

Whether you’re looking to relax, work, or refresh before your flight, Hanoi Airport offers a variety of lounges to enhance your travel experience. From premium airline lounges to accessible public lounges, there are options for every traveller. Access is available through multiple methods, including pay-at-the-door, prepaid lounge passes, lounge membership programs, or complimentary entry for eligible airline passengers and frequent flyers.

Vietnam Airlines Lotus Lounges

Vietnam Airlines Lotus Lounge – Lounge Access: Pay at the door • Lounge membership programs (Vietnam Airlines Golden Lotus Plus) • Vietnam Airlines Business/First Class passengers • SkyTeam Business/First Class passengers • SkyTeam Elite Plus members flying on SkyTeam-operated flights.

(Terminal 1, Domestic) Location: Terminal 1, 3rd Floor, Domestic Departure, Airside, near Gate 3. Hours: 04:00 – 22:00. Showers: Yes. Dedicated Rest Zone: Yes. Sleep Facilities: No.
(Terminal 2, International) – Location: Terminal 2, 4th Floor, International Departure, Airside, near Gate 28. Hours: 24 hours. Showers: Yes. Dedicated Rest Zone: Yes. Sleep Facilities: No.

Song Hong Lounges

Song Hong Lounges – Lounge Access: Pay at the door (from US$35) • Prepaid lounge passes • Lounge membership programs • Select airline passengers and credit card holders.

Business Lounge (Terminal 1, Domestic) – Location: Terminal 1, 3rd Floor, Domestic Departure, Airside, near Gate 5. Hours: 05:00 – 22:00. Showers: Yes. Dedicated Rest Zone: Yes. Sleep Facilities: No.
Business Lounge (Terminal 2, International) – Location: Terminal 2, 4th Floor, International Departure, Airside, near Gate 29. Hours: 24 hours. Showers: Yes. Dedicated Rest Zone: Yes. Sleep Facilities: No.
Premium Lounge (Terminal 1, Domestic) – Location: Terminal 1, 3rd Floor, Domestic Departure, Airside, near Gate 5. Hours: 05:00 – 22:00 daily. Showers: Yes. Dedicated Rest Zone: Yes. Sleep Facilities: No.
Premium Lounge (Terminal 2, International) – Location: Terminal 2, 4th Floor, International Departure, Airside, near Gate 28. Hours: 24 hours. Showers: Yes. Dedicated Rest Zone: Yes. Sleep Facilities: No.

Food & Drinks

Various food concessions operate throughout both terminals on varying schedule. As of 2026, we have been unable to confirm the current food offerings. However, in 2023, the Big Bowl (International Terminal, Landside) was the only 24/7 food concession. If you see any other 24-hour outlets, let us know. Click here to update the guide.

Drinking Water
Free drinking water is available from “Free Drink” machines in these areas:

Terminal 1 (Domestic): airside, 2nd-floor Departures lounge, Halls A, B, and E
Terminal 2 (International): airside, Departures lounge near Gates 21, 23, 25, 31, 33, and 35

On the landside, drinking water is typically limited to bottled water for purchase (around VND 15,000 / US$0.60).

Luggage Storage & Lockers

Luggage storage is available in Terminal 2, Level 2.
Hours: 24 hours
Rates: Approximately VND 50,000–100,000 (US$2–4) per item, per day.

Mobile Charging

Charging stations with multiple power points are available throughout both terminals, including landside and airside areas in domestic and international departures. Availability may be limited during busy periods.

Showers

Shower facilities are available inside the Song Hong Premium Lounge. [ see Airport Lounges above ]

WiFi/Internet

Free WiFi is available at Hanoi airport. Connect to the “@Airport Free Wifi – Goldsun” network and enter your information on the login page for access.

More Airport Information

More Services, Facilities & Things To Do On A Layover

Duty-Free & Shopping – Duty-free shopping is available in the International Terminal (T2), with shops located in both the Arrivals and Departures areas. Additional stores selling souvenirs, books, local handicrafts, convenience items, and travel essentials can be found in the departure areas of both Terminal 1 and Terminal 2.

Family Services

Baby Care Facilities – A Baby Care Room with basic amenities such as cribs and changing tables is available in the International Terminal, airside in the departures area.
Children’s Play Areas – A small children’s play area with simple play structures (such as slides and swings) is available airside in the International Terminal near the departures gates.

Information Desk – Information desks are available in both terminals on the landside, offering general assistance and wayfinding support.

Luggage

Baggage Carts – Need a hand with your luggage? Baggage carts are available free of charge in both terminals, landside and airside.
Luggage Storage & Lockers – see “Luggage Storage & Lockers” above.
Luggage Wrapping – Luggage wrapping services are available landside in both terminals.

Medical Services – First aid and emergency medical assistance are available in both terminals. An express first aid service may be offered for minor issues.

Money

ATMs / Cash Machines – Need cash? ATMs are available in both terminals on the landside. Fees may apply depending on your bank and account.
Banking Services – Limited banking services are available landside in the Domestic Terminal.
Currency Exchange – Foreign currency exchange kiosks are available landside in both terminals, operated by several local banks.

SIM Cards – Foreign currency exchange kiosks are available landside in both terminals, operated by several local banks.

Smoking – Smoking is permitted only in designated smoking rooms. Smoking rooms were previously reported in the International Terminal on upper floors.

Airlines

Hanoi Airport is served by the following airlines: Aero Mongolia • Air Asia • Air China • Air France • All Nippon Airways • Asiana Airlines • Bamboo Airways • Batik Air Malaysia • Cambodia Angkor Air • Cathay Pacific • Cebu Pacific • China Airlines • China Eastern Airlines • China Southern Airlines • Chongqing Airlines • Emirates • EVA Air • Hai Au Aviation • HK Express • Hong Kong Airlines • IndiGo • IrAero Airlines • Japan Airlines • Jeju Air • Pacific Airlines • Kenya Airways • Korean Air • Lao Airlines • Malaysia Airlines • Myanmar Airways International • Philippines Airlines • Qatar Airways • Scoot • Shenzhen Airlines • Singapore Airlines • Starlux Airlines • Uni Air • T’way Airlines • Thai Airways • Thai Lion Air • Thai Smile • Turkish Airlines • VietJet Air • Vietravel Airlines • Vietnam Airlines • Xiamen Airlines.

Airport Transportation: Getting To/From The Airport

Buses

Several buses connect the airport with different city centre areas, including Cau Giay, My Dinh, Ha Dong and more. Bus 86 operates between the airport and Han Railway Station. The service runs from 7:00 AM to 10:15 PM. The price for a one-way ticket is 45.000VND.

Hotel Shuttles

See Airport Hotels above.

Mini Buses

Mini-buses offer an economical way to travel to destinations in the city centre. Be sure to check the destination before boarding the bus and confirm the rate. Keep in mind that the buses only depart once they are full. Locations: Terminal 1, 1st Floor, Hall C and E• Terminal 2, 1st Floor, West End.

Inter-Terminal Transportation

The NIA shuttle bus connects the two terminals in a quick 10-minute trip. Shuttles depart every 15 – 30 minutes from 6:00 AM to 1:30 AM in the International Terminal and from 6:00 AM to 11:30 PM in the Domestic terminal. Stops can be found in Terminal 1, Lobby A, Arrival level and Terminal 2, Arrival level, near columns 16 and 18.

Taxis

Metered taxis are readily available for hire in the ground transportation area. Taxi rates are published on a board near the arrivals areas. You should confirm the price before you enter the taxi.

Security & Safety

Sleeping in any airport can include a certain level of risk, especially when travelling alone. It’s important to take certain precautions to ensure your safety and the security of your valuables. Here are a few tips:

Safety First. It’s a good idea to know where the security office is located and look for video cameras where you plan to sleep. You can also ask the security personnel for advice on the safest places to spend the night.
Don’t Seclude Yourself. If you’re travelling alone, we recommend you stay near other travellers or close to security. This will help you feel more secure and deter potential thieves.
Hide Your Valuables. It’s also important to hide your valuables. Don’t leave them out in plain view, as this could make you a target for theft. Additionally, if you are a deep sleeper, you may want to padlock your bag to something or sleep with your bag up against a wall to make it harder for someone to access zippers and pockets. We have received reports of sleepers who woke up without their phones and laptop bags. The travellers were left with just their headphones and laptop bag strap.
Stay Alert. It’s best to stay alert and awake if you feel unsafe or uncomfortable. Drink coffee or other caffeinated beverages to help you stay awake, and remember that you can always catch up on sleep during your flight. These simple precautions can help you enjoy a safe night at the airport.

Last updated: 2026-01-15

This guide is for informational purposes only to assist with your planning. All information, including rates and hours, is subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers, and their websites. We are not representatives of any of the above-mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.