London Luton Airport Reviews

AVERAGE RATING

         

2.1 out of 5 stars

Based on 22 user reviews

Facing a flight delay, layover or overnight sleepover at London Luton Airport? Read reviews by travellers in the Sleeping in Airports community who have been there or share your own airport experiences, tips and photos!

And for more airport information, check out our London Luton Airport Guide where you will find all the essential information you need to know including: airport lounges, WiFi, luggage storage, showers, nearby hotels, 24 hour food options and other services/facilities available at the airport.

Reviews from the Community

    • Guest
    • 1 helpful votes

    Horrible

             

    16.9.2018

    Pros: Non

    Cons: Everything

    My worst experience with flying ever. We had flight at 5:55 am so therefore we came to the airport at 11:30 pm previous day but we weren’t permitted to pass first control. We had to wait to 03:00 am. Milions of people laying at the ground in super-small area with two and half seats. Horrible.

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    • Guest
    • 2 helpful votes

    vanessa

             

    12.7.2018

    Pros: lots of shops and cafes downstairs but havent seen the upstairs yet, the last time in 2016 there were shops upstairs but they were closed

    I like the layout of Luton airport as there seems to be more shops and cafes in the downstairs part, I haven't been upstairs yet but in 2016 the shops upstairs were shut at night. I have been told that the shops and cafes stay open all night now which is very handy for the traveller whilst waiting during the night or early hours to check in.

    Its good too that there is now a shop that looks after your main baggage so you don't have to walk about with it – obviously, they charge a small fee.

    On the whole, Luton has changed quite a bit. The walk from the drop off point is quite long but there are trolleys available again at a price.

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    • Guest
    • 1 helpful votes

    Horrible

             

    21.6.2018

    Pros: No pros

    Cons: Lack of structure, disrespect for the passengers

    If you like being treated like cattle, go to Luton. They lack the basic professionalism, courtesy and display an over abounded arrogance, everything is a mess, no helpful guidance and no respect for you as a passenger. Horrible experience. Yelling is the modern technology instead of using a microphone.

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    • Guest
    • 2 helpful votes

    Soft couches

             

    9.4.2018

    there’s no easier way to edit your articles unfortunately, but there are 3 soft comfy armchairs and a couple of sofas between gate 5 and 6.

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    • Guest
    • 0 helpful votes

    Top 5 worst airport?

             

    6.12.2017

    Pros: None, maybe that you can find a selection of quite cheap and ok hotels in close proximity (no pets experience)

    Cons: Everything else

    Very bad/few seats for rest/sleep. No power outlets in the check in area. Dirty, even smells kind of bad but worst is by far the cold (December). There is no heating. I found the food very bad but IDK this might be just that it's a UK airport. Coffee was worst in a long time but I couldn't complain to the Starbucks lady. Criticize someone who works there kind of felt like hitting a person lying on the floor, just not just even if deserved

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Guest

         

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