London Luton Airport Reviews

AVERAGE RATING

         

2 out of 5 stars

Based on 20 user reviews

Facing a flight delay, layover or overnight sleepover at London Luton Airport? Read reviews by travellers in the Sleeping in Airports community who have been there or share your own airport experiences, tips and photos!

And for more airport information, check out our London Luton Airport Guide where you will find all the essential information you need to know including: airport lounges, WiFi, luggage storage, showers, nearby hotels, 24 hour food options and other services/facilities available at the airport.

Reviews from the Community

    • Guest
    • 0 helpful votes

    Horrible

             

    21.6.2018

    Pros: No pros

    Cons: Lack of structure, disrespect for the passengers

    If you like being treated like cattle, go to Luton. They lack the basic professionalism, courtesy and display an over abounded arrogance, everything is a mess, no helpful guidance and no respect for you as a passenger. Horrible experience. Yelling is the modern technology instead of using a microphone.

    Was this review helpful? YES

    • Guest
    • 0 helpful votes

    Soft couches

             

    9.4.2018

    there’s no easier way to edit your articles unfortunately, but there are 3 soft comfy armchairs and a couple of sofas between gate 5 and 6.

    Was this review helpful? YES

    • Guest
    • 0 helpful votes

    Top 5 worst airport?

             

    6.12.2017

    Pros: None, maybe that you can find a selection of quite cheap and ok hotels in close proximity (no pets experience)

    Cons: Everything else

    Very bad/few seats for rest/sleep. No power outlets in the check in area. Dirty, even smells kind of bad but worst is by far the cold (December). There is no heating. I found the food very bad but IDK this might be just that it's a UK airport. Coffee was worst in a long time but I couldn't complain to the Starbucks lady. Criticize someone who works there kind of felt like hitting a person lying on the floor, just not just even if deserved

    Was this review helpful? YES

    • Guest
    • 0 helpful votes

    London Luton Airport

             

    01.07.2017

    A vision of hell. All possible space given to shops and food outlets. Hardly anywhere to sit in comfort. Stampede for your gate when it is announced and then you stand on stairs or a room until the airline let you on. Loathe it passionately but an economical airport for getting to London.

    Was this review helpful? YES

    • Guest
    • 1 helpful votes

    Luton Airport worst experience.

             

    26.10.2017

    Pros: None

    Cons: Far, unfriendly staff, no smoking zone, no sleeping or resting area. Only lounge is 25£ and should be book 24h prior, which doesn’t make sense as if you really need the lounge means that you actually are spending much time at the airport and therefore that it was not expected.

    Far, unfriendly staff, no smoking zone, no sleeping or resting area. Only lounge is 25£ and should be book 24h prior, which doesn’t make sense as if you really need the lounge means that you actually are spending much time at the airport and therefore that it was not expected.
    Have been in over 30 countries and 40 different airports . Definitely the worst. Shameful coming from a “developed” country.

    Was this review helpful? YES

Guest

         

+ Attach Photos

SHARE