Sleeping in Airports

Brisbane Airport Guide

Whether you have a layover, overnight sleepover or are just quickly passing through, our Brisbane Airport Guide is a great place to start planning your visit.  Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.

I was woken up to a cup of coffee brought to me by Noel, the cleaner!!! I was almost moved to tears and so thankful. – weltresiende

BNE Airport Overview

To help you plan your layover or overnight sleepover, here is a quick run-down about what to expect during your time at Brisbane Airport (Code: BNE).

What to Expect

Brisbane Airport contains two terminals—International and Domestic—connected by AirTrain. Both terminals have plenty of landside and airside shopping and 24-hour dining options. You will also find free WiFi to help pass the time. There are lounges in the Domestic and International Terminals, with at least one offering paid access to economy-class passengers. See Airport Lounges below for locations and rates.

Brisbane Airport Guide
(photo courtesy of a guest reviewer / July 2022)

Sleeping in Brisbane Airport

Travellers report that the International Terminal offers the best sleeping conditions primarily due to more comfortable seating options—including comfy couches airside and landside—than found in the Domestic Terminal. In particular, travellers have pointed out Level 4 Departures in the International Terminal as the best place to sleep. That said, noise and cold temperatures have been identified as a problem throughout the airport, so consider earplugs and a warm sweater or blanket. Explore our guide to sleeping in Brisbane Airport or read traveller reviews for more tips. A new airport hotel is next to the International Terminal and can be accessed by AirTrain and shuttle bus. Other nearby airport hotels are serviced by shuttles. See Airport Hotels in the guide below.

Good to Know

There are free showers located in multiple restrooms throughout the airport.

To help us keep this guide up-to-date, you can add or update information or write a review to submit airport tips and photos. You can also visit the airport’s website for current information. For more airport information, continue scrolling down to explore more in our Brisbane Airport Guide.

In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.  For more information on Europe’s Schengen Area, click here.

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

  • Plaza Premium Lounge – Location: International Terminal, Airside, Level 3. Showers are available. Lounge Access: Pay at the Door • Lounge membership programs.
  • Air New Zealand Lounge – Location: International Terminal, Airside, Level 4, near Gate 82. Showers are available. Lounge Access: Lounge membership programs.
  • Aspire Lounge – Location: Airside, Level 3, near Gate 77. Showers are available. Lounge Access: Pay at the Door.
  • Qantas Club – Multiple Locations – Domestic Terminal, Airside, Level 2, near Gate 22 • International Terminal, Airside, Level 3.

Airline Lounges

If you are a First or Business Class traveller you may have access to the lounges listed below. For more information, check the airline’s website.
Singapore Airlines SilverKris Lounge – Location: International Terminal, Airside, Level 3, near Gate 82. • The Emirates Lounge (Temporarily closed) – Location: International Terminal, Airside, level 3, near Gate 75. • Virgin Australia Lounge – Location: Domestic Terminal, Airside, Level 2, near Gate 40.

Related Pages: Brisbane Airport Lounges

Airport Hotels

If sleeping in the airport sounds like a nightmare, there are hotels near Brisbane Airport that provide airport shuttles:

  • Pullman Brisbane Airport Hotel – 5-minute walk to the Domestic Terminal.   » Check Rates
  • Ibis Budget Hotel – A paid airport shuttle is available. » Check Rates
  • Novotel Brisbane Airport – 5-minute walk to the Domestic Terminal. The hotel is located in Skygate, adjacent to the airport. » Check Rates
  • Comfort Inn & Suites Northgate Airport Hotel – Free airport shuttle. » Check Rates

For more options, visit Tripadvisor to see a list of hotels near Brisbane Airport that can be sorted by price, distance, traveller rating and popularity.

Airport WiFi/Internet

Free WiFi is available at Brisbane Airport. Connect to the “BNE Free WI-FI” network. An email address is required. Note: if you are in an airport lounge, a separate lounge WiFi access is provided.

More Services, Facilities & Things To Do On A Layover At The Airport

Communications

  • SIM Cards – Optus Network sells SIM cards at $30 with 60GB data, unlimited calls and texts to 15 selected countries. Hours: 5:00AM- 1:00AM. Location: International Terminal, Landside, Level 2.
  • Mailbox – Drop off your last-minute postcard at the mailbox located outside the terminal.
  • WiFi – see “Airport WiFi/Internet” above.

Family Services

  • Baby Care Facilities – If you are travelling with an infant, there are 7 Parenting Rooms in the International Terminal and 7 in the Domestic, with at least one available on each floor. The rooms include a private feeding space, changing tables, feeding chairs and most offer microwaves.
  • Children Play Areas – When you want to ensure your kids burn off all their energy before their flight, take them to the Interactive screen to play airport-related games. Locations: International Terminal, Airside, Level 3, Village Green. As of this update, there is a pop-up play area equipped with toys for young passengers located on the International Terminal, Level 4.

Food & Drinks

  • Drinking Water – Thirsty? Cold drinking water dispensers are available free of charge. Locations: throughout the airport. A self-service hot water dispenser is available for those Cup’ O Noodles or hot tea moments. Location: International Terminal, Level 3, next to the public bathrooms near The Coffee Club.
  • Food & Drinks – Food concessions throughout the airport operate with varying schedules, with many open from 4:00 AM until “late,” which coincides with the daily flight schedule. The following concessions are available 24 hours: Woolworths Market (Location: Skygate, located 5 km from airport, accessible by free shuttle bus). Vending Machines: Locations: International Terminal: Level 1, 2,3 & 4 and Domestic Terminal: Level 1 & 2.

Information

  • Airport Ambassadors – Men and women dressed in a blue shirt with a yellow ‘i’ are frequently seen throughout the airport to offer assistance.
  • Information Desk – If you have any questions, visit one of the airport information desks for assistance. Locations: Domestic Terminal, Landside, Central Area, Level 1, opposite Baggage Claim 4 (Hours: 7:00 AM – 7:00 PM).
  • Travel Agencies – If you are arriving in Brisbane and need local arrangements or help planning a last minute trip abroad, there is a Flight Centre Travel Agency with an office at the airport that can probably be of assistance. Location: International Terminal, Landside, Level 4.

Luggage

  • Baggage Trolleys – Need a hand with your luggage? Baggage trolleys are available free of charge In the International Terminal. In the Domestic Terminal, the fee is AU$4.
  • Luggage Storage & Lockers – Storage is available in the International Terminal (ground floor, entrance to the car park) • Domestic Terminal outside the Virgin & Qantas Terminals • Skygate Shopping Center, between the centre and the DFO, as well as inside the DFO. Storage rates are AU$14.00 (medium) • $16.00 (large) for up to 24 hours.
  • Luggage Wrapping – Protect your bags from theft and damage by having your bags wrapped in plastic. Protectabag offers these services. Location: International Terminal, Landside, Level 4. Hours: 4:00 AM – 12:00 PM. Rates: unknown.

Medical Services

  • Dental Services – Skygate Dental Services is available for all dental needs. Location: Skygate. Hours: 8:30 AM – 5:00 PM.
  • Medical Services – First Aid services are available in both Terminals. Make yourself aware to airport staff for assistance. Defibrillators and first aid kits are also available if you have an emergency dial 000.
  • Pharmacy – Airport Pharmacy sells general health products, over-the-counter medicine, cosmetics, skin care and fragrances – Location: Domestic Terminal, Airside, Level 2. Hours: 7:00 AM – 5:30 PM (Mon – Sun). Direct Chemist Outlet provides prescriptions, over-the-counter medicines and free health services (blood pressure checks, weight measurement, etc.). Location: Skygate. Hours: 8:00 AM – 6:00 PM (Mon – Fri), 9:00 AM – 5:00 PM (Sat) • 10:00 AM – 5:00 PM (Sun).

Mobile Charging

  • Mobile Charging – Need to recharge your mobile devices? Dedicated USB and plug-in charging stations can be found throughout the terminals, landside and airside.

Money

  • ATMs / Cash Machines – Need cash? ATMs are available. Travelex has a few machines that dispense foreign currency (Australian Dollars, New Zealand Dollars, US Dollars and Euro). Fees may apply, so check your bank’s fee schedule and daily withdrawal limit if you travel internationally. You may also want to notify your bank of your travel plans. Locations: on all levels of the International and Domestic Terminals (Landside and Airside).
  • Currency Exchange – Travelex offices are located in the International Terminal, Levels 2 and 3 • Domestic Terminal, Central Area, Levels 1 and 2.

Prayer

  • Prayer room – Location: International Terminal, Level 4, to the back right corner of this level.

Rest & Relaxation

Shopping

  • Duty-Free & Shopping – Duty-Free shopping is available. Locations: Airside, Departures, Level 3 • Landside, Arrivals, Level 2. Hours: open for every flight. In addition, you will find plenty of stores to pass the time, including the Woolworths Supermarket which is available 24 hours.
  • Tourist Refund Scheme – Located on level 3 airside, offers tax back for certain purchases. An employee tells us that you must have receipts, be able to show products, and not get offended easily as the Customs Officials are extremely rude. In fact – avoid customs people wherever possible.

Showers, Salon & Spa

  • Salon Services – If you need a last-minute hair cut or a pre-flight blowout, visit one of the following locations:
    • Beauty Stop – Offers a full range of professional services such as massage, nail services, makeup, body piercing, etc. Location: Skygate. Hours: 9:00 AM – 5:30 PM (Mon-Wed & Fri – Sat) • 9:00 AM – 6:30 PM (Thurs) • 10:00 AM – 4:00 PM (Sun).
    • Anton Steele Hair – Location: Skygate. Hours: 9:00 AM – 5:30 PM (Mon–Wed & Fri – Sat) • 9:00 AM – 8:00 PM (Thurs) • Closed (Sun).
  • Showers – Free showers are available in both terminals. The shower facilities are basic; you must provide your own towels and toiletries. Locations: International Terminal, Arrivals, Level 2 • International Terminal, Landside, Level 3• Domestic Terminal, Level 2, Central Area Terminal near Gate 36 • Domestic Terminal, Central Area Satellite, near Gate 26. Showers are also available in a few of the lounges. [ see Airport Lounges above ]
  • Spa Services – Treat yourself to a bit of pampering before or after your flight: Chi Link: Chinese spa treatments, such as acupuncture, cupping, deep-tissue massages, reflexology and more. Location: Skygate. Hours: 9:00 AM – 6:00 PM (Mon – Sun).

Smoking

  • Smoking – A designated smoking area is located at the International Terminal, Level 3, airside, behind the Coffee Club, in the Departure Lounge. Landside smoking areas can get crowded with airport employees.

Things to See and Do

  • Airport Museum – Kingsford Smith Memorial is dedicated to one of Australia’s pioneer aviators. Here, passengers will find a preserved aeroplane, as well as information boards with interesting facts. Location: Airport Drive, before the roundabout in front of the International Terminal, about 10 minutes by foot from the airport. Hours: 24 hours. Entry fee: Free!
  • Airport Performers – Every year, the airport selects a resident artist/group which performs at the airport to brighten up passengers’ travels! Past performers have included Opera Queensland and the Queensland Symphony Orchestra. Performances appear in both the international and domestic terminals.
  • Art in the Airport – Be sure to take in the unique design of the airport, which features a Queensland-inspired interior, as well as commissioned artwork from local artists.
  • Find Bluey – If you’re flying out of the International Terminal, watch for the airport’s mascot, Bluey! If you find him, take a selfie and even listen to a couple of his jokes.

Airport Hours

The airport is open 24 hours.

Airlines

Brisbane airport is served by the following airlines: Aerlink • Air Canada • Air New Zealand • Air Niugini • Air Vanuatu • Aircalin • Alliance • Batik Air • Cathay Pacific • China Airlines • China Eastern Airlines • China Southern • Corporate Airlines • Emirates • EVA Airways • Fiji Airways • GAM Air • Jetstar • Korean Airlines • Link Airways • National Jet Express • Nauru Airlines • Philippine Airlines • Qantas • Qatar Airways • Rex • Samoa Airlines • Seair Pacific • Singapore Airlines • Skytrans • Solomon Airlines • United Airlines • VieJet • Virgin Australia.

Airport Transportation: Getting To/From The Airport

Bus

Con-x-ion Airport Transfers provides one-way or return “door-to-door” coach services from the airport to various points throughout the city, the port, the Gold Coast and the Sunshine Coast. You can find Con-x-ion Airport in the International Terminal, Visitor information desk and in the Domestic Terminal, outside on the forecourt. For more details on schedules, time and costs, visit the Con-x-ion website.

Public bus service is available from the Skygate Center (you must make your way here from the terminal). Bus # 590 operates a route between the Skygate and the rail network at the Toombul Interchange. From there, you have many options for onward travel to the city and surrounding suburbs. For more information, visit the Translink website.

Car Rentals

Alamo/Enterprise/National • Avis • Budget • Enterprise • Europcar • Hertz • Sixt. Locations: International Terminal, Level 2 • Domestic Terminal, Level 1.

Hotel Shuttles

Several hotels near Brisbane Airport provide airport shuttle service: Airport Clayfield Motel  •   Airport Motel   •   Best Western Airport 85 Motel   •   Comfort Inn and Suites Northgate Airport   •   Kingsford Smith Motel.

See also Airport Hotels above.

Inter-Terminal Transfers

A complimentary Transfer Bus between the Domestic and International terminals operates daily from 4:00 AM – 1:30 AM. The bus runs every 20 minutes, and travel time is approx. 5 minutes. Pick-up locations:

  • Domestic Terminal – At the Qantas/Virgin end of the terminal.
  • International Terminal – Arrivals Hall, Level 4.

Ride Share

Uber departs from the Domestic terminal (Pre-Booked Express and Ride Booking pick-up area) and International terminal (buses and coaches passenger pick-up zone).

Train

An Airtrain operates train transportation between the airport, Brisbane City and the Gold Coast from the Domestic and International Terminals. Trains depart every 15 minutes during peak times and run from early morning until 10:00 PM. Tickets start at AUD 15.30; however, the train is free for passengers with Virgin Australia boarding passes. For the full Airtrain schedule and fare details, visit the Airtrain website.

Taxi

Metered taxis are readily available at both terminals.   Service is provided by Black & White Cabs and 13cabs. The estimated fare is $45-55 one-way trip.

Last updated: 2023-09-08

This guide is for informational purposes only to assist with your planning.  All information, including rates and hours, is subject to change at any time without notice.   The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers, and their websites. We are not representatives of any of the above-mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or  write a review.