Copenhagen Kastrup Airport Guide

Family Services

• Baby Care Facilities – If you are travelling with an infant, there are rooms for diaper changing and nursing next to many of the bathrooms, both landside and airside, in Terminal 2 and Terminal 3.
• Children’s Play Area – When you want to ensure your kids burn off all their energy before their flight, take them to the children’s play area. Ideal for children 10 years old and under. Locations: Terminal 2, landside, outdoors before security • Terminal 2, airside, between A and B gates opposite Union Kitchen.
• Stroller Rentals – Nordic Crown rental strollers are available for use in the airport, right up to the gate! Strollers can be picked up at a designated area in the International Departures Hall (right after security) or near the Information Desk in the transit area.

Information Desk – Need help finding your way? Visit one of the airport information desks for assistance. Locations: Terminal 2, airside, in the center hall • Terminal 3, landside, Check-in Hall, near Burger King. Hours: unknown.

Luggage

• Luggage Storage & Lockers – see “Luggage Storage & Lockers” above.
• Luggage Trolleys – Need a hand with your bags? Baggage carts are available free of charge throughout the airport.

Massage – Massage chairs can be found throughout the airport. Acupuncture, therapeutic massage and more are available at the Physiotherapy CPH clinic. Location: Terminal 2, 2nd Floor.

Medical Services

• Medical Services – For urgent or emergency medical issues, a medical doctor is available at the airport. The doctor can also provide check-ups, vaccines (with prior appointment) and prescription renewals. Please note that some services are subject to payment, but a valid boarding pass does provide passengers with a discount. Location: Terminal 2, Landside. Hours: 8:00 AM – 4:00 PM.
• Pharmacy – The Airport Pharmacy is located in Terminal 2, Landside. Hours: 9:00 AM – 4:00 PM.

Money

• ATMs / Cash Machines – ATMs in the airport dispense Danish Kroner, but some also dispense Euro and British Pounds. Here are their locations: Terminal 2, airside, Piers A and B (DKK/EUR/GBP) • Terminal 2, airside, at the American Express Bureau de Change (DKK/EUR/GBP) • Terminal 2, landside, at Check-In (EUR) • Terminal 3, landside, at staircase to the Metro (DKK/EUR/GBP) • Terminal 3, airside, at the American Express Bureau de Change near Baggage Claim (DKK) • Terminal 3, landside, Arrivals Hall.
• Banking Services – Full-service banking and currency exchange are available at Danske Bank. Locations: Terminal 2, landside, Ground Floor (Hours: 6:00 AM – 8:30 PM) • Terminal 2, airside, 1st Floor, near Pier B (5:00 AM – 10:00 PM).
• Currency Exchange – Planet by Global Exchange has three locations: Terminal 3, landside, The Arcade (Hours: 4:00 AM – 10:30 PM) • Terminal 3, airside, near C gates (Hours: 5:30 AM – 10:00 PM) • Terminal 3, landside (Hours: 8:00 AM – 7:00 PM). Forex has two locations: Between A and B gates, airside (Hours: 5:00 AM – 10:00 PM) • Terminal 2, landside (Hours: 6:00 AM – 10:00 PM).

Shopping – TAX FREE duty-free shops and a wide variety of retail shops are available. If you are travelling with kids, be sure to check out the Lego store! The majority of the stores are open from 6:00 AM – 10:00 PM.

SIM Cards – Can be purchased at one of the WHSmith stores (near gates B, C or D) or the SIM card vending machine in the Baggage Claim Hall.

Smoking Facility – A reader gives this guidance for smokers in the International terminal (airside) “Right after you pass through passport control at the airside you can see the signs pointing to the smoking area. To find them one must simply turn left and go upstairs, then turn right. They are very rare and can be very useful for smokers especially on long trips. There are two sides in these boxes and they support up to 8 people at the same time. They had only two stools when I visited.” (Fran, August 2023)

Workstations – You can rent an office or meeting room at Regus Express Lounge through their website or by calling in advance. Location: Terminal 3, Landside. Hours: 8:30 AM – 4:00 PM (Mon-Fri).

Copenhagen Kastrup Airport is served by the following airlines: Aegean Airlines • Air Baltic • Air Cairo • Air Canada • Air China • Air France • Air Greenland • Air India • Air Serbia • Alsie Express • Atlantic Airways • Austrian Airlines • BH Air • British Airways • Brussels Airlines • Corendon • Croatia Airlines • Danish Air Transport • Delta Airlines • EasyJet • Egyptair • Emirates • Eurowings • Finnair • Freebird Airlines • Iberia Express • Icelandair • Iraqi Airways • Jet Time • KLM • LOT • Lufthansa • Luxair • Middle Eastern Airlines • NiceAir • Norwegian • Novair • Pegasus Airlines • Play • Qatar Airways • Royal Jordanian • Ryanair • SAS • Singapore Airlines • Smartwings • Sunclass Airlines • Sun Express • Swiss • TAP Portugal • Thai Airways • Transavia • TUIFly • Turkish Airlines • UR Airlines • Volotea • Vueling • Widerøe • Wizz Air.

Bus

Line 5C runs between Copenhagen Airport and the center of Copenhagen, where it is possible to change to other bus and train connections. For timetables and exact routes, head to the Rejseplanen website. Connections to Århus, Malmø Centrum in Sweden and other locations in Denmark are also available from a variety of bus companies. For more information, visit the Copenhagen Kastrup Airport website.

Additionally, there is a Terminal Bus available free of charge, to help passengers move quickly and easily throughout the entire airport. See below for more information.

Car Rentals

The following car rental agencies are located in the Car Rental Center which can be reached by the Inter-terminal bus. The center is open daily from 7:00 AM – 11:00 PM. The following rental agencies operate within the center: Budget • Enterprise • Europcar • Hertz • Newspaper • Sixt.

Car Sharing

Copenhagen Airport works with the car share apps SHARENOW and GreenMobility. You pay per minute when you use the car, and vehicles can be picked up/dropped off at the airport or from various locations around the city. This could be a cheap and eco-friendly option if you’d simply like to drive yourself and your luggage from the airport to your accommodation. Pick up/drop off location: P7 parking facility, ground floor.

Hotel Shuttles

At the time of this update, there were no hotels that provided an airport shuttle.  See also Airport Hotels above.

Inter-Terminal Shuttle

Copenhagen Airport offers a shuttle terminal bus that runs from P1 to Terminals 2 and 3 and on to the train station in Terminal 3 and car parks P15 and P17. Buses run every 10 -20 minutes, depending on the time of the day. Timetables and a complete list of shuttle stops are available on the Copenhagen Airport website.

Metro

Lufthavnen Metro station is located at the end of Terminal 3, covered by the terminal’s roof. The Metro runs at 4–6 minute intervals during the day/evening and at 15–20 minute intervals at night. It takes 15 minutes from Nørreport Station to the airport by metro. Fares are based on the zone of the rider’s destination. For more information on zones, Metro stops and timetables, go to the Copenhagen Metro website.

Taxi

Taxi ranks are located outside the Arrivals area of Terminals 2 and 3. Passengers needing a taxi to Sweden must obtain one from the dedicated Sweden taxis rank outside Terminal 3. Taxi fares include tip and can be paid for with cash or credit card.

Train

There is a railway station in Terminal 3 at CPH Airport. Trains travel between the airport and central Copenhagen in 10-minute intervals. The railway station is also served by trains from Elsinore, Bornholm and other Danish cities, as well as trains from Swedish cities such as Malmö, Ystad and Göteborg/Kalmar. Tickets can be purchased at the DSB ticket office in Terminal 3. For more information on trains serving the airport, visit the Rejseplanen website.