Düsseldorf Airport Guide

Airport Lounges

Pay-per-use, Single Visit Passes & Lounge Memberships

Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!

• Hugo Junkers Lounge – Location: Terminal B, Airside, Level 2, Gate B. Showers are available. Lounge Access: Pay at the Door • Prepaid lounge pass • Lounge membership programs.
• Open Sky Lounge – Location: Terminal C, Airside, Upper level, near Gates C36 and C45. Lounge Access: Pay at the Door • Prepaid lounge pass • Lounge membership programs.

Airline Lounges

If you are a First or Business Class traveller you may have access to the lounge listed below. For more information, check the airline’s website.

• Emirates Lounge (Pier C, Non-Schengen).
• Lufthansa Business Lounge & Lufthansa Senator Lounge (Pier A, Gallery Level).

Related Pages: Düsseldorf Airport Lounges

Airport Hotels

If sleeping in the airport sounds like a nightmare, there are hotels near Düsseldorf Airport that provide airport shuttles:

• Sheraton Düsseldorf Airport Hotel – 3-minute walk to the hotel from Arrivals. Located on the roof of P3 Car Park. Day rooms are available from 8:00 AM – 5:00 PM. » Check Rates
• Maritim Hotel – Connected to Terminal C by a pedestrian bridge. Day rooms are available. » Check Rates
• Lindner Airport Hotel – No airport shuttle. » Check Rates

For more options, visit Tripadvisor to see a list of hotels near Düsseldorf Airport that can be sorted by price, distance, traveller rating and popularity.

Airport WiFi/Internet

Free WiFi is available at Düsseldorf Airport. You also have the option to upgrade to premium service for the following rates: €4 (for 30 minutes, valid 24 hours) • €6 (for 60 minutes, valid for 7 days) • €12 (for 240 minutes, valid for 1 year).

Additionally, there are six internet kiosks scattered throughout the airport. Terminal Locations: One kiosk each in Piers A, B and C • One kiosk outside the McDonald’s on the Arrivals level • Two terminals on the Arrivals level near the Airport Information Counter.

More Services, Facilities & Things To Do On A Layover At The Airport

Communications

• Postal Services – Stamps are available at all WHSmith shops throughout the terminal. Mailboxes are available on the Departures Level. On the arrivals level, you can also send and receive small and large packages at the DHL-Paketshop at WHSmith (Hours: 6:00 AM – 12:00 AM). Note: you need to know the postage calculation as no machines/scales are available.
• SIM Cards – A reader has asked us to include where to buy SIM Cards. If you know, click here to update this airport guide.
• WiFi – see “Airport WiFi/Internet” above.

Family Services

• Baby Care Facilities – Baby change facilities are available in all departure areas, at main arrivals, and at the railway station. If you need to purchase diapers or other supplies, there is a REWE Supermarket in Arrivals.

Food & Drinks

• Food & Drinks – Many food options are available before (landside) and after (airside) security. Here are the 24-hour food and beverage concessions:
  • Landside: McCafe • McDonald’s
  • Airside: b2b
• Supermarket – If you need to pick up groceries on the way to your destination in Düsseldorf, stop at Rewe City Market for your household needs. Location: Arrivals, Ground Floor. Hours: 5:00 AM – 12:00 AM (Supermarket) 9:00 AM – 6:00 PM (West Lotto). Please note: As of this update, the supermarket is currently closed for renovations.

Information

• Information Desks – If you have any questions, visit one of the airport information desks for assistance! The main Information Counter is located in the central Arrivals area, near Belt 6. Other Information Counters can be found in these locations: Departures level, near the airline check-in counters • in Arrivals • near the Düsseldorf Flughafen train station.
• Travel Agencies – If you are arriving in Düsseldorf and need local arrangements or help planning a last minute trip abroad, there are several travel agencies with offices at the airport that can probably be of assistance. Visit the airport Travel Market, where over 40 travel agencies are available 365 days a year. Hours: 10:00 AM until at least 7:00 PM.

Luggage

• Luggage Storage & Lockers – If you want a hands-free layover or have items you don’t want to travel with, you can store your documents, items or luggage at the left luggage facility in the airport. Rates are from €5.00 to € 13.00 per item/bag per calendar day. Location: Car Park P3, Ground Floor Hours: 5:00 AM – 11:00 PM.
• Luggage Wrapping – Protect your bags from theft and damage by having your bags wrapped in plastic. Safer Bag offers luggage wrapping €5.00 / bag. Location: Departures Level, landside Hours: 4:00 AM – 8:00 PM.
• Porters – Need a hand with your luggage?  Porters can assist you with your luggage at check-in and upon arrival. Rates: unknown.

Medical Services

• Dental Clinic – Pluszahnärzte® in the Airport Arkaden offers comprehensive and emergency dental care. Location: Airport Arkaden Hours: 7:00 AM – 12:00 AM (Mon-Fri) • 9:00 AM – 7:00 PM (Sat, Sun, and public holidays).
• Pharmacy – Metropolitan Pharmacy Two locations: Departures Level shopping area (Hours: 6:30 AM – 9:00 PM) • Pier C (Hours: 6:00 AM until last flight).

Mobile Charging

• Mobile Charging – A reader tells us, “Charging: there are plug sockets all over the airport, but they’re well hidden – one was in the gap between the floor and the balcony, others are on the sides of pillars near the floor. There are some USB sockets on the free internet posts, but these are few and far between, and of the four I found, only one worked. They are both airside and landside. “(October 2019)

Money

• ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so check your bank’s fee schedule and daily withdrawal limit if you travel internationally. You may also want to notify your bank of your travel plans. Locations: Departures and Arrivals levels, the Airport Arkaden, Pier C and the Düsseldorf Flughafen train station.
• Banking Services – Stadt-Sparkasse Düsseldorf has a branch on the Arrivals level.
• Currency Exchange – Change Group operates two foreign currency exchange kiosks on the Departures level and one on the Arrivals level.

Prayer & Meditation

• Chapel – Regardless of religion, the chapel is open to everyone. Location: Terminal A, Departures Level. Hours: 7:00 AM – 7:00 PM (Mon – Fri) • 10:00 AM – 4:00 PM (Sat – Sun).
• Meditation Room – A non-denominational quiet room is on Level 3, Landside. Hours: open 24 hours. The airport states the room is open “almost around the clock,” so it probably closes at some point for cleaning.
• Prayer Room – The Prayer Room for Muslim Passengers has separate prayer and washing areas for men and women. Location: Pier C, Airside Hours: Open continuously during airport hours.

Rest & Relaxation

• Hotels – see “Airport Hotels” above.
• Lounges – see “Airport Lounges” above.
• Rest Zones – No dedicated sleeping areas, quiet areas or rest zones exist. If this information has changed, click here to update this guide.

Shopping

• Duty-Free & Shopping – Duty-free shopping and over 60 retail shops are available. The REWE Supermarket may come in handy for any last-minute needs. Location: Landside, Arrivals. Hours: 5:00AM – 12:00AM.

Showers, Salon & Spa

• Salon – unknown
• Showers – Showers are available in one of the lounges. [ see Airport Lounges above ]
• Spa – Not available.

Smoking

• Smoking Lounges – Smoking is prohibited throughout the airport, except in the designated spots outside the airport or in the smoking lounges airside in Piers A, B and C.

Things to do & see

• Airport Tours – Find out what happens at the airport during a behind-the-scenes airport tour. Departure Times: 9:00 AM • 11:30 AM • 2:30 PM • 5:00 PM (Mon – Fri) & 10:30 AM • 1:00 PM (Sat). Tour Duration: 90 minutes to 2 hours. Rates: €9.50 (adults) • €6.00 (children 5-14). The ticket includes free entrance to the observation terrace and use of the SkyTrain.
• Observation Decks – Watch the action on airport grounds from the Visitor Terrace. If you’re around on a weekend in July, you can attend an “OpenAirportCinema” event, where movies are screened against the beautiful backdrop of the airport grounds. Location: On the rooftop of Pier B. To reach the Visitor Terrace, take the central escalator in the middle of the Check-In Hall. Rates: €2.20 per adult and reduced rates for retirees and children. Hours: 9:00 AM – 8:00 PM (Apr-Oct) • 10:00 AM – 7:00 PM (Nov-Mar). The terrace is open 365 days a year.

Other Airport Services

• Late-Night Check-In – These airlines offer late night check-in service: Condor • Eurowings • Lufthansa. Check with your airlines for the current check-in times.

Airport Hours

The airport is open 24 hours.

Airlines

Düsseldorf airport is served by the following airlines: Aegean Airlines • Aer Lingus • Aeroflot • Air Baltic • Air China • Air Dolomiti • Air Europa • Air France • Air Malta • Air Nostrum • Air Serbia • Albawings • Alitalia • All Nippon Airways • Arkia Israeli Airlines • ASL Airlines • Atlas Global • Austrian Airlines • British Airways • Bulgarian Air Charter • Condor • Corendon Airlines • Croatia Airlines • Czech Airlines • Delta Air Lines • EasyJet • El Al Israel Airlines • Emirates • Enter Air • Etihad Airways • Eurowings • Finnair • Fly2Sky • Freebird Airlines • Georgian Airways • Hahn Airlines • HOP! • Iberia • Icelandair • Iraqi Airways • KLM • Lauda • Loganair • LOT • Lufthansa • Luxair • Malaysia Airlines • Nesma Airlines • Nouvelair • Onur Air • Orange 2 Fly • Pegasus Airlines • Qantas Airways • Royal Air Maroc • S7 Airlines • SAS • Singapore Airlines • Sprintair • Sun Express • Sundair • Swiss • Tailwind Airlines • TAP Portugal • TUIFly • Tunisair • Turkish Airlines • Ukraine International Airlines • Volotea • Vueling • Wings of Lebanon.

Airport Transportation: Getting To/From The Airport

Bus

Dusseldorf Airport has two bus stations: one in front of the main Arrivals Halls and another at the Dusseldorf Airport railway station. Four scheduled bus lines run from each of those terminals. For more information, visit the Rheinbahn website.

Car Rentals

The following on-site car rental agencies can be found in the Arrivals area: Avis • Buchbinder • Budget • Enterprise • Europcar • Hertz/Dollar/Thrifty • Sixt.

Car Sharing

Car sharing is an economical and eco-friendly way to rent a car for a brief period. Car2Go and DriveNow have vehicles available for use from Dusseldorf Airport. Please visit their respective websites for details and rates.

Hotel Shuttles

We could not find any hotels offering an airport shuttle at the time of this update. See also Airport Hotels above.

Inter-Terminal Transportation

The SkyTrain runs between Terminal C, Dusseldorf Airport railway station and Car Park 4. Trains depart every 3.5 – 7 minutes, and the journey from the railway station to Terminal C takes about 7 minutes. Inter-terminal bus transfer is available when the SkyTrain is not running. For fares (you may not have to purchase a ticket) and schedules, visit the Düsseldorf Airport website.

Reader Tip: The SkyTrain does not transport passengers between the airport train station and the terminals between 12:45 AM and 3:45 AM. This means that should you arrive by train during those hours, you will either be stuck trying to sleep on a cold floor near the SkyTrain entrance or will need to walk approximately 28 minutes to the terminals in the dark.

Taxi

Certified taxis, authorized by the airport, can be found at the designated taxi ranks at both Departures and Arrivals Levels. At the time of this update, the average fare to Düsseldoff city centre is €28.00.

Train

There are two train stations at the airport: Dusseldorf Airport railway station and Dusseldorf Airport terminal train station. Dusseldorf Airport train station, located on the east side of the airport, is connected by SkyTrain and receives S-Bahn (urban trains) and ICE (long distance inter-city) trains. Dusseldorf Airport terminal train station can be reached by moving walkway from the baggage claim area of Terminal C. From the terminal train station, passengers can take the S11 to destinations in Dusseldorf, Cologne and Bergisch Gladbach.

Pro-Tip: from a reader: “Arrived at long-distance train station at 2:45 AM. SkyTrain to terminal not operational for several hours overnight. Transfer to terminal requires use of a shuttle bus from ground level underneath SkyTrain station. This is unsigned until you reach the actual bus stop. I followed some locals. To be fair, there is an automated announcement every 10 minutes, but no actual signage.