Whether you have a layover, overnight sleepover or you are just quickly passing through, our Istanbul Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
You need to go to a kiosk and to use your passport to get a password to use wi-fi for just one hour. And it doesn’t work well.” – a traveller
What to Expect
The new Istanbul Airport opened in April 2019 and replaces the old Istanbul Ataturk Airport, which now operates cargo flights only. The airport currently has one terminal for both Domestic and International flights; however, the airport has only opened Phase I to date. Construction is expected to continue until 2027. The new terminal is currently the largest, single terminal building (under one roof) in the world and it is only going to grow. The airport advertises space for over 150 restaurants and cafes, plenty of shopping to pass the time and modern amenities to make your time at the airport fly by.
Where to Sleep
A reader tells us: “The new Istanbul Airport has “Nap Zones” in the International terminal. There is one near Gate D section. There may also be others. They are equipped with day beds. ” Other readers have mentioned round couches at Gate B9, B17, B18 and 20+ lounge chairs (with a bamboo privacy wall) at upper level of the E1/E2 section. Please help other travellers with tips on comfortable places to catch a nap at the airport. Click here to update this guide. For uninterrupted sleep, there are several hotels located at and near the airport including one on-site which offers rooms both Landside and Airside. See Airport Hotels in the airport guide below.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door.
If you are a First or Business Class traveller you may have access to the lounges listed below. For more information, check the airline’s website.
Domestic Terminal – Turkish Airlines Lounge Domestic (Location: Landside)
International Terminal – Turkish Airlines Lounge Miles & Smiles (Location: Airside) • Turkish Airlines Business Lounge (Location: Airside).
If sleeping in the new Istanbul Airport does not appeal to you, there are sleep cabins inside the airport and hotels nearby:
At Airport YOTEL Istanbul Hotel Landside – The landside/public zone section of the hotel offers 277 sleep cabins. Guests here have 24/7 access to the gym and self service food and drinks. Day rooms are available in blocks of 4 hours. Location: Landside, Opposite Terminal Door Entrance 7. » Check Rates
At Airport YOTEL Istanbul Hotel Airside – The airside/secure zone section of the hotel offers 174 cabins with self serve check-in. Day rooms are available in blocks of 4 hours. Location: Airside. » Check Rates
Near Airport Durusu Club Hotel – Located 14km from the airport. Airport transportation may be available at a fee. » Check Rates
Near Airport Park Inn by Radisson, Istanbul Airport, Odayeri – Located 15 km from the airport. » Check Rates
Reader Tip: “If you are flying with Turkish Airlines and you have a layover of minimum 4 hours and maximum 9 hours, you maybe eligible for a free stay in a sleep cabin.” Check with the airline.
To see more options there is a list of hotels near the new Istanbul Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
Free WiFi is available at Istanbul Airport for one hour. To connect, go to a login page and create an account. A reader tells us that you need to go to a kiosk and use your passport to get a password. (October 2019)
Pro-tip: A reader tells us “WiFi is basically useless unless you have a Turkish sim card as you need a functioning cell phone number to activate it ” (July 2019).
ATMs / Cash Machines – Need cash? ATMs are available from seven different institutes. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside and Airside in both the Domestic and International Areas.
Banking Services – Bank Branches are available at the airport. It appears as though services are available Landside and Airside in both the Domestic and International Areas.
Currency Exchange – Information not available; however, perhaps services are available at the airport’s banks. See Banking Services above.
Duty Free & Shopping – UniFree Duty Free is available offering a high-tech shopping experience including 3-D Hologram systems (think virtual shopping), rechargeable smart shopping baskets, mobile payment points and more. A good variety of additional shops are available to pass your time at the airport. Hours: unknown.
- Baby Care Rooms – If you are travelling with an infant, there are dedicated rooms equipped with diaper changing facilities and comfortable seating for private nursing. These rooms can be found at the following locations:
- Landside – Check-in Hall, near Entrance 1 • Arrivals Hall, after Baggage Claim.
- Airside – International Departures, Concourse A, across from Gate A6 • International Departures, Concourse B, Gate B2 • International Departures, at the start of Concourse D • International Departures, Concourse F, Gate F2 • Domestic Departures, Concourse G, between Gates G4 and G5.
- Children’s Play Area – When you want to ensure your kids burn off all their energy before their flight, take them to the children’s play area. Airside, Departures Level in the Playland.
Food & Drink – At the time of this update, we do not know if any food and drinks options are available 24 hours a day. The airport offers a good variety to choose from both Landside and Airside and will eventually offer 150 restaurants/coffee shops. A reader (July 2019) mentioned the availability of snacks (24/7) at the Duty Free shop and vending machines (might be best to have Lira available). If you can confirm other 24 hour food options, click here to update this airport guide.
Luggage Storage & Lockers – Öztürk Luggage Storage offer services in the International Area, Landside, Arrivals Area. Rates and hours: unknown.
Luggage Wrapping – QuickWrap offer services in the Landside, Departures Area of both the Domestic and International Areas. Rates and hours: unknown.
Mobile Charging – A reader tells us that mobile charging is available at every gate under the seats. (May 2019)
Pharmacy – Two are available: The Airport Pharmacy (International Terminal, Landside, Departures Area) • Melike Sultan Pharmacy (International Terminal, Landside, Arrivals Area). Hours: 24 hours.
Prayer Rooms – There are 22 rooms available for men and 22 rooms available for women. Locations: Multiple prayer rooms can be found in each concourse and locations are available landside and airside.
Rest Zones – A few options are available to tired passengers looking to catch some rest in between flights. A reader tells us: “The new Istanbul Airport has “Nap Zones” in the International terminal. There is one near Gate D section. There may also be others. They are equipped with day beds. ” Other readers have mentioned round couches at Gate B9 and 20+ lounge chairs (with a bamboo privacy wall) at upper level of the E1/E2 section.
Take precaution even when sleeping in the rest zones. In December 2019, a traveller at another airport reported that money and credit cards had been stolen from their bag even though the bag was right beside them. Protect and lock your bags as you would sleeping elsewhere in public.
Showers – Freshen up in between flights. Showers are available in the following area:
- IGA Lounge – Landside: Airside. See Airport Lounges above.
- The Ambassador Spa & Beauty Salon – Offers steam room and shower packages. See Spa Services below.
- YOTEL Hotel – Airside and Landside locations. See Airport Hotels above.
Spa Services – The Ambassador Spa & Beauty Salon offers 30 minute treatments, full day spa and beauty services, steam room and shower packages, and even a place to catch a nap for a few hours. Locations: Terminal 1, Airside, beside the IGA Lounge. Hours: 24 hours.
The airport is open 24 hours.
As of April 2019, New Istanbul Airport is served by the following airlines: Aegean Airlines • Aeroflot • Afriqiyah Airways • Air Albania • Air Algerie • Air Astana • Air France • Ariana Afghan Airlines • ATA Airlines • AtlasGlobal • Air Moldova • Asiana Airlines • Azerbaijan Airlines • Belavia • British Airways • Buraq Air • China Southern Airlines • Corendon Airlines • Egyptair • Emirates • Ethiopian Airlines • Etihad Airways • Finnair • Fly Baghdad • Gulf Air • IndiGo • Iran Air • Iraqi Airways • Jazeera Airways • Kam Air • KLM • Korean Air • Kuwait Airways • LOT • Lufthansa • Libyan Airlines • Libyan Wings • Mahan Air • Meraj Airlines • Middle East Airlines • Nouvelair • Oman Air • Onur Air • Pegasus Airlines • Qatar Airways • Qeshm Air • Rossiya Airlines • Royal Air Maroc • Royal Jordanian • Saudia • Singapore Airlines • Somon Air • SCAT Airlines • Sichuan Airlines • Taban Air • TAROMA • Tunisair • Turkish Airlines • Turkmenistan Airlines • Ukraine International Airlines • Uzbekistan Airways• Zagros Airlines.
Whether you are looking for a local bus or a luxury coach bus, the airport is well connected. Havaist offers luxury passenger (with luggage) transportation and connects every 15 and 40 minutes to/from the airport. They offer connections on 20 different lines.
Local bus transportation is also available to a variety of destinations at a lower price. For rates, schedules and to plan your route, visit the Istanbul Airport website.
Taxis are available 24 hours a day and can be found outside the Domestic and International Arrivals and Departures halls. Three services are provided: black “E” type, blue “D” type, and orange “C” type taxis.
A connection to the light railway metro system which will connect the airport to the city centre is expected to be completed in 2020.
Last updated: 2019-11-29
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.