Whether you have a layover, overnight sleepover or you are just quickly passing through, our London City Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
There are no seats before security other than an upstairs bar where you cannot nap. – dysentry
To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us during their time at London City Airport.
What to Expect
- A clean and modern international airport with a small variety of shops and restaurants, mostly located airside.
- London City Airport operates a “silent airport policy”. This means they only make announcements in the case of emergency or during bad weather. Announcements are not used to call passengers to the boarding gates, so you should always be sure to check the flight information monitors. Helpful for catching some zzz’s though.
- Easily-accessible by public transportation.
- No seating is available landside.
- WiFi is available. See WiFi information in the airport guide below.
Where to Sleep
- As of December 2018, we have no reviews from travellers who have attempted to sleep in this airport. Write a review to help future travellers!
- For uninterrupted sleep, there are hotels near the airport. See Airport Hotels in the airport guide below.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door or purchasing a lounge pass. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!
If sleeping in London City Airport does not appeal to you, there are hotels near the airport:
- Travelodge Hotel – London City Airport – (4 minutes from the airport) No airport shuttle. » Check Rates
- Ibis Budget London City Airport – (6 minutes from the airport) No airport shuttle. A taxi costs approx. £8. » Check Rates
- Travelodge London Excel Hotel – (7 minutes from the airport) No airport shuttle. » Check Rates
To see more options there is a list of hotels near London City Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
Free WiFi is available at London City Airport. Connect to the “LCY_free-wifi network”. Additionally, if you are not travelling with a mobile device, there are internet kiosks are available in the Departure Lounge near Gates 1 and 2.
More Services, Facilities & Things To Do On A Layover At The Airport
ATMs / Cash Machines – Need cash? ATMs are available. Euros and GBP are dispensed are dispensed. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: Landside and Airside.
Currency Exchange – Travelex offers currency exchange at these four locations: Near the information desk at the left of the airport entrance (landside) • Departures, airside, just after the security checkpoint • International Arrivals Hall, airside, to the right of the entrance • Domestic Arrivals concourse, airside. Hours: 5:00AM – 9:45PM (Mon-Fri) 5:00AM – 12:30PM (Sat) 10:30AM – 9:45PM (Sun).
Duty Free & Shopping – Aelia Duty Free offers tax-free shopping airside. Other airside shops are WHSmith, a WHSmith book store, Boots Pharmacy, and Dixon Travel store. A second WHSmith is available landside.
Family Services – The airport offers the following services to families:
- Baby Change Facilities – available at these locations: next to Cafe Nero, in the male and female washrooms • in the accessible toilets next to Pilots Bar & Kitchen • by Gates 5 and 23 • in the First Aid room in the main terminal (Landside).
- Children’s Play Area – When you want to ensure your kids burn off all their energy before their flight, take them to the children’s play area. Location: between Gates 5 & 6.
- Fun Pack – Ask any staff member (Airside) for a fun pack which includes puzzles, word searches, a deck of cards and crayons.
Food & Drinks – Food concessions throughout the airport operate on varying schedules during terminal operating hours. While there are a few offerings landside, a wider variety of dining options is available airside.
Luggage Storage & Lockers – Left luggage storage is available at a rate of £10 per item, per 24-hour period. To store your items, report to the Information Desk with your items and a valid passport or photo ID, where you will receive a receipt to present to the luggage storage room along with your items. To pick up your items, you pay at the Information Desk before collecting your items at the storage room. Location: Left Luggage Room, landside, Security Zone A (behind the check-in desks). Hours: Open during terminal hours only (see Airport Hours below).
Mobile Charging – At the time of this update, we did not have any information about mobile charging availability. If you know, click here to update this airport guide.
Pharmacy – Boots Drugstore is located airside.
Postal Services – Drop off your last minute postcards at the airport’s mailbox Landside beside the self-serve check-in. Stamps are sold at the WHSmith (ground floor).
Rest Zones – Not available.
Shoe Shine – Shine Corp offers complimentary shoe shine service. Location: near the Information Desk, Airside, departure lounge. Hours: 6:30AM – 9:30AM and 4:00PM – 7:00PM (Monday – Friday)
Showers – Not available.
Silent Airport Policy – The airport only makes announcements regarding bad weather or emergencies. Flight announcements are not made which can make for nice napping but be sure to set your alarm.
Smoking – Permitted outside the terminal in designated areas.
Spa – Aerospa offers spa services, hair treatments, manicures, etc. AeroSpa offers express manicures, beauty treatments and massage. Location: unknown. Hours: unknown.
The airport hours are: 5:30AM – 10:00PM (Mon – Fri) • 5:30AM – 1:00PM (Sat) • 11:00AM – 10:20PM (Sun). Overnight stays are not permitted on airport property, and the terminal is locked during off-hours.
As of December 2018, London City airport is served by the following airlines: Alitalia • British Airways • CityJet • Flybe • KLM • Lufthansa • Luxair • SkyWork Airlines • Swiss • TAP Portugal.
Airport Transportation: Getting To/From The Airport
Bus 473 and 474 run between London City Airport and Canning Town, Plaistow, Stratford and North Woolwich. For route maps, schedules and fares, visit the Transport for London website.
Onsite car rental agencies include Avis, Budget, Europcar and Hertz. Location: next to the Terminal Building. Hours: 7:00AM – 9:30PM (Mon – Fri) • 7:00AM – 4:00PM (Sat) • 10:00AM – 9:30PM (Sun – Avis closes at 8:00PM).
Docklands Light Railway
The Docklands Light Railway connects London City Airport to East London and the London Underground. Trains depart every 8 – 15 minutes, with connections to other DLR lines at Canning Town station and connections to Underground and National Rail stations available from other DLR stops via the Jubilee Line. For route maps, schedules and fares, visit the Transport For London website.
Taxis and Minicabs
Fully licensed London (black) taxis are available outside of the airport terminal. Taxis and minicabs can also be pre-booked before or upon arrival. Please note: Both taxis and minicabs are licensed to transport passengers, but while taxis can be hired without a reservation, minicabs (by law) are not allowed to take passengers without a reservation. Do not accept rides from a minicab driver who approaches you to solicit a ride.
The following one-way black taxi rates were current at the time of this December 2017 update: Buckingham Palace £35.00; City of London £25.00; Earls Court £50.00; Paddington £50.00; Piccadilly £40.00; West End £40.00.
Last updated: 2018-12-27
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.