Whether you have a layover, overnight sleepover or you are just quickly passing through, our Mexico City Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
I slept a few days ago at Benito Juarez in Mexico City, the worst airport EVER. There’s no chair anywhere and if you’re tired and want to sleep on the cold floor, the guards wake you up screaming. A real nightmare. – @motamila (on Instagram / May 2019)
To help you plan your layover or overnight sleepover, here is a quick run-down about what to expect during your time at Mexico City Airport.
What to Expect
Mexico City Airport consists of two terminals (T1 and T2). T2 is newer than T1, and houses all AeroMexico and most Star Alliance airlines. The terminals are approximately 3km apart, and are connected by a free train, and a fare-charging bus. Train passengers must have a valid ticket and carry-on luggage only. If you have checked luggage or no proof of onward travel, you must pay to use the bus or other ground transportation. Both terminals have a decent range of shopping and dining options, with a number of 24-hour options located throughout. The airport also offers free WiFi. For those looking for a little extra comfort, there are first class lounges that economy class passengers can pay to access. See Airport Lounges in the airport guide below for locations and access information.
Where to Sleep
Mexico City Airport doesn’t receive great reviews from travellers who try to sleep there. It would seem that the airport is, as a whole, uncomfortable and loud. Earplugs or noise cancelling headphones and some kind of cushion are definite assets for the weary. It’s worth noting that only those with boarding passes for onward travel are allowed to sleep airside. Everyone else will be asked to stay landside or at a hotel. If you are sleeping landside, know that seating is quite scarce – best to prepare to sleep on the floor. Explore our guide to sleeping in Mexico City Airport or read some traveller reviews for more tips. If you don’t mind spending a bit of money, there are sleep capsules in T1 and T2, a hotel connected to T1 by a covered walkway, and two hotels in T2. There are several other hotels nearby, which are connected by shuttles. See Airport Hotels in the airport guide below for more information.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security. Due to the current Covid-19 pandemic, all services and times listed below are subject to change.
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!
American Airlines Admirals Club – Location: Terminal 1, Airside, Concourse H, 2nd Floor. Lounge Access: Pay at the Door with proof of American Airlines ticket • Lounge membership programs.
Passes Avianca Lounge – Location: Terminal 1, Airside, next to Gate 31. Hours: open 24 hours. Lounge Access: Prepaid lounge passes • Lounge membership programs.
Grand Lounge Elite – Location: Terminal 1, Airside, near Gate H. Showers are available. Lounge Access: Lounge membership programs.
Lounge 19 – Location: Terminal 1, Airside, Ground Level, Gate 19. Showers are available. Hours: open 24 hours. Lounge Access: Lounge membership programs.
United Club – Location: Terminal 1, Airside, Mezzanine Level, 2nd Floor. Lounge Access: Pay at the Door with proof of United Airlines ticket • United Club Membership.
VIPort Lounge – Location: Terminal 1, Airside, next to Gate 1. Lounge Access: Lounge membership programs.
Passes Aeromexico Salon Premier – Multiple Locations – (1) National Departures and (1) International Departures (Showers available at this location). Lounge Access: Pay at the Door • Prepaid lounge passes • Lounge membership programs.
Passes Salon Aeromar – Location: Terminal 2, Airside, Mezzanine Level. Lounge Access: Prepaid lounge passes • Lounge membership programs.
Passes Terraza Premier Aeromexico By Heineken – Location: Terminal 2, Airside, near Gate 75. Lounge Access: Lounge membership programs.
If sleeping in Mexico City Airport does not appeal to you, there are a few hotels inside and near the airport: Inside Airport IZzzleep – Sleep capsules are located inside Terminals 1 and 2. Minimum stays from 2 hours. Showers are available for 160MXN. Locations:
- IZzzleep Terminal 1 – Landside, near the fast food area and foreign bus terminal.
- IZzzleep Terminal 2 – Landside, bus terminal.
Inside Airport Hotel NH Collection Mexico City Aeropuerto T2 – Located on the 6th floor of Terminal 2, a short elevator ride from International Arrivals Area. Free airport shuttle is available.
Inside Airport Hilton Mexico City Airport – Located within Terminal 1 International Arrivals Area, 3rd floor, Gate F1, Door 8. Free shuttle bus to Terminal 2.
At Airport Courtyard Mexico City Airport – Connected via covered walkway to Terminal 1. Free airport shuttle to Terminal 2 available on request. For airport pick-up from Terminal 2, call 52-55-4631-4000.
Near Airport We Aeropuerto Mexico – (3 minutes from the airport) Free airport shuttle is available.
Near Airport Fiesta Inn Aeropuerto Hotel Mexico City – (3 minutes from the airport) Free airport shuttle runs every 20 minutes to Terminal 1 (Door 4) and Terminal 2 (in front of National Arrivals).
WiFi is available at Mexico City Airport through TelMex.
- Post Office – Service are available from 2 providers: Redpack – location: T2 Lower Level (7:00AM – 2:30PM & 3:30PM – 7:00PM) • Correos de Mexico – locations: T2, Lower Level (8:00AM – 8:00PM) • T1 Lower Level (8:00AM – 8:00PM) • T1 Upper Level (10:00AM – 6:00PM.
- WiFi – see “Airport WiFi/Internet” above.
Food & Drinks
- Food & Drinks – Food concessions throughout the airport operate with varying schedules. These options are open 24 hours:
- Terminal 1 (Upper Level): 7-11 (x 2) • Circulo K • Deli & Cia Daily Smart Food (x 2) • Dino Snack & Fast Food • Dotcom Cafe • El Fogoncito (x 2) • Juan Valdez Cafe • Ke Rico • Krispy Kreme (x 2) • La Bagatelle (x 2) • La Buena Tierra • La Taba • Las Juanas Torteria • McDonald’s • Maison Kayser • Oxxo (x 2) • Poxo • Pronto Gino’s (x 2) • Rock and Wok • Sala 21 • Salute • Sbarro • Starbucks (x 3) • Sushi Roll • Tacañon • The Urban Deli • Urban Corner • Wings (x 4).
- Terminal 1 (Lower Level): 7-11 (x 2) • Baron Rojo • Cinnabon • Circulo K (x 2) • El Globo Coffee Shop • Krispy Kreme • Oxxo (x 2) • Restotel • Starbucks • Wings.
- Terminal 2 (Upper Level): 7-11 (x 5) • Kerico • Krispy Kreme • La Cochinita Pibil • Poxo • Salute • Terraza MX.
- Terminal 2 (Mezzanine): Baron Rojo • Toks.
- Terminal 2 (Lower Level): 7-11 • Oxxo
- Information Desk – There are six information points located airside near gates in Terminal 1. Six additional informations points are located landside in Terminal 2. Hours: Daily from 6:30AM – 10:00PM.
- Travel Agencies – If you are arriving in Mexico City and need local arrangements or help planning a really last minute trip abroad, there are a number of travel agencies with offices at the airport that can probably be of assistance. Century XXI, Mundo Joven, Club Regina, Go Mexico and Viajes Kokai.
- Luggage Storage & Lockers – Locations: Terminal 1, ground floor, between doors 7 and 8 (one near Hertz car rental and another near Firefly Travel Agency) • Terminal 2, Lower Level • Terminal 2, Lower Level. Hours: open 24 hours. Rates: 150 MXN per locker.
- Luggage Wrapping – Available in 5 locations in T1, Lower and Upper Level. Hours: 3:00AM (or 3:30AM) – 11:00PM.
- Medical Services – Health services are available. Location: T2, Upper Level. Hours: 9:00AM – 7:00PM (Mon – Fri) and 10:00AM – 2:00PM (Sat).
- Pharmacy – There are a number of pharmacies throughout the airport, the following are open 24 hours:
- Farmacia Benavides – T1, Lower Level (2 locations) • T1, Upper Level (x 2) • T2, Upper Level (x 4).
- Farmacia International – T1, Lower Level.
- Mobile Charging – A reader (January 2019) tells us “There are now many Huawei branded mobile charging station areas with tables throughout the international terminal.”
- ATMs / Cash Machines – Need cash? ATMs are available 24 hours a day. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: throughout the Upper and Lower levels of Terminals 1 and 2.
- Banking Services – Banks throughout the airport operate daily, on varying schedules. Locations: T1 (Upper and Lower levels), T2 (Lower Level and Mezzanine). Some banks are open as early as 5:00AM, but the majority of them are open around 8:00AM or 9:00AM. There is a Scotiabank in T1, Lower Level which is open 24 hours. The following banks are available in the airport: Banamex • Banorte • BBVA/Bancomer • HSBC Bank • IXE • Santander • Scotiabank.
- Currency Exchange – Currency exchange offices operate daily, on varying schedules, throughout the airport. A large variety of 24-hour currency exchange kiosks are located in Terminal 1, on the Lower Level.
Rest & Relaxation
- Hotels – see “Airport Hotels” above.
- Lounges – see “Airport Lounges” above.
- Rest Zones – There are no dedicated sleeping areas, quiet areas or rest zones. If this information has changed, click here to update this guide.
- Duty Free & Shopping – Dufry duty-free shopping is available 24 hours on the Upper Level of Terminal 1, and also on the Upper and Lower levels of Terminal 2, open daily from 5:00AM – 11:00PM. In addition, a wide variety of retail stores, gift shops, and newsstands are also available, with some open 24 hours.
Showers, Salon & Spa
- Showers – Showers are available in the airport lounges [ see Airport Lounges above ] and at the izZzleep Capsule Hotel [ see Airport Hotels above ]
- Smoking – The SMK Lounge offers two designated airside smoking areas. Locations: Terminal 1 and Terminal 2. Hours: 7:00AM to 11.59PM, 7 days a week.
The airport is open 24 hours.
As of May 2019, Mexico City airport is served by the following airlines: Aeromar • Aeromexico • Air Canada • Air France • Alaska Airlines • Alitalia • American Airlines • ANA • Avianca • British Airways • China Southern • Copa • Cubana Airlines • Delta • Iberia • Interjet • Jetblue • KLM • Lacsa • LATAM • Lufthansa • Magnicharters • Southwest Airlines • TACA • United Airlines • Vivaaerobus • Volaris • Westjet • Wingo.
Mexico City International Airport has two 24-hour bus terminals, offering round-the-clock transportation to major cities surrounding Mexico City. The Terminal 1 bus station is located near the car ramp leading to the Internationals area. Terminal 2 buses depart from Gate D, between Entrance 4 and the Domestic Arrivals exit.
For fare, routes and schedules, visit the Mexico City Airport website.
Car rental agency desks can be found in Domestic and International walkways of Terminal 1 and the International Arrivals area of Terminal 2. Alamo • Avis • Budget • Europcar • Hertz • National • Sixt • Thrifty and other have desks. Hours: National is the only one open 24 hours. Most of the other desks operate on a 7:00AM – 11:00PM schedule.
Some local hotels provide their own guest airport shuttle service. The hotel shuttle stop is at Entrance 4 of Terminal 1. Passengers arriving into Terminal 2 can visit the hotel service counters in the Arrivals Hall in order to request shuttle service. Contact your hotel for shuttle service availability. Here are some hotels that offer airport shuttle service: Courtyard Mexico City Airport • DoubleTree by Hilton Hotel Mexico City Airport • Fiesta Inn Aeropuerto Ciudad de México • Hilton Mexico City Airport • Holiday Inn Plaza Dali Mexico City • NH Collection Mexico City Airport T2.
See also Airport Hotels above.
The Aerotren (Airtrain) is a free train that transports passengers between Terminals 1 and 2. In order to board the train, passengers must have an e-ticket or reservation code, a hard copy airline ticket or a boarding pass. Carry-on luggage is allowed. Passengers with check-in luggage or oversized luggage must use ground transportation. Trains run from 5:00AM – 11:00PM, and the total trip time from one terminal to the other is just under 5 minutes.
The alternative to the Aerotren is the “Transportacion entre Terminales” bus service. This service is for passengers with oversized or extra luggage, but can be used by anyone. Buses can be found at Entrance 6 of Terminal 1 and Entrance 4 of Terminal 2. Rates range from $6.00 pesos to $16.00 pesos depending on start and destination (Terminals, Customs, etc.).
Mexico City’s metro system is a 12-line network that covers most of the city. The closest stop to the airport is Terminal Area Station, located along Line 5 (yellow) within walking distance. As of this May 2019 update, a one-way ticket is $5.00 pesos.
Taxis operate from both airport terminals 24 hours a day. For your safety, it is highly recommended to use only taxis from companies authorized by the airport. These companies are: Porto Taxi Sitio 300, Confort and Yellow Cab, Nueva Imagen and Excelencia. Any other taxi company operating at the airport is there illegally.
Last updated: 2020-03-13
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.