Whether you have a layover, overnight sleepover or you are just quickly passing through, our New York City JFK Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
The TSA agent told me about the 24-hour Dunkin Donuts in the baggage claim area, as well as making some suggestions of where I can grab a snooze. – TheInfamousJ
To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us about their time at New York City JFK Airport.
What to Expect
New York City JFK Airport has six terminals, which are connected by the free AirTrain landside (pre-Security). Each terminal is big, so expect a lot of walking to reach your gate and other facilities. Your experience will vary depending on your terminal. For instance, Terminal 4 is the newest and shiniest, with plenty of amenities, but Terminal 8 is cold and sparse (no seats and a single cafe) until you’re inside the Secure area.
Airside in most terminals, you’ll have a decent selection of shopping, dining, and services. For 24 hour eats, however, you’re limited to Terminals 1 and 4. The airport has free and unlimited WiFi, a significant upgrade from their previous 30-minute limit. The biggest complaint from travellers is the lack of seating. Other complaints are the cold temps, noise, long security lines, and seemingly never-ending construction, so an extra layer and noise-cancelling headphones or earplugs are essential for a decent experience. If you’re willing to pay for more comfort, several lounges are open to Economy class travellers, and a few even offer shower facilities! See Airport Lounges in the airport guide below for locations and rates.
Where to Sleep
Long layovers are common at this major transit hub, and so are weather-related delays. While you won’t be the only one seeking privacy, the airport’s open layout and the sheer number of travellers means you’ll likely have to make-do with a spot on the floor. Metal benches and seats with armrests comprise what little seating there is. Explore our guide to sleeping in JFK Airport or read some traveller reviews for more tips. For uninterrupted sleep, you’ll have to leave the airport behind, unless you’re lucky enough to grab one of two full-size couches or sleep pods in Terminal 5. Area hotels run free shuttles to and from the airport. See Airport Hotels in the airport guide below for more info.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
The following notes are based on a visit to the landside areas of JFK Airport.
Terminal 1 – If you have a long wait at any of the terminals, take the AirTrain to Terminal 1 and hang out on the upper level food court. You can grab something to eat and watch the planes coming and going. This was the largest landside food court in any of the terminals. There were some charging stations in the food court and on the Arrivals Level.
Terminal 2 – The Arrivals area is very small with only a few seats and a Starbucks playing loud Jazz music. There was 1 bench on the Arrivals Level and 5 on the Departures Level. This terminal is a long uncovered walk from the AirTrain station, so dragging your luggage through rain and snow will be problematic. You will be better off going to Terminal 3 and walking to Terminal 2 from there.
Terminal 4 – Seating is limited and many people were stretched out along the window sills. The seating situation was no better on the Departures Level. Unless you are disabled, there will be no seats for you on the Departures Level at Terminal 8 (landside). Everyone has to sit on the floor.
Terminal 5 – This is the cleanest and most modern of all the terminals. Loud late 70’s music played (think Hall & Oates). Very cold, so bring a sweater. Many people were sitting on the floor near outlets charging their phones and laptops.
Terminal 7 – This terminal had lots of tall, high back seats with armrests. Some seats had little desks but no electrical outlets nearby. Very cold, so bring a sweater.
Terminal 8 – There was not one seat on the departures level with the exception of a roped off senior citizen/disabled seating section guarded by a security officer. On the Arrivals level there was a section of wired metal seats. The area was dark, but crowded and noisy as the seats are in tight clusters.
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!
There are no hotels at or connected to any of the terminals. So if sleeping in New York JFK Airport does not appeal to you, there are hotels near the airport:.
Near Airport Hampton Inn – (5 minutes from the airport) Free shuttle is available. For arriving flights, call the hotel (718-322-7500) and they will meet you at their shuttle stop at the Federal Circle, a short Air Tran ride from the airport. From the hotel, a shuttle runs every 30 minutes, 24 hours a day, direct to the airport. » Check Rates
Near Airport Days Inn & Suites Ozone Park JFK Airport – (3 minutes from the airport) Free 24-hour roundtrip airport shuttle is available. » Check Rates
Near Airport Crowne Plaza JFK Airport Hotel New York City – (4 minutes from the airport) Free airport shuttle is available. » Check Rates
Near Airport Holiday Inn Express New York JFK Airport Area – (5 minutes from the airport) Free 24-hour roundtrip airport shuttle is available. » Check Rates
Near Airport Fairfield Inn New York JFK Airport – (3 minutes from the airport) Free scheduled airport shuttle is available. For airport pick-up, take the AirTrain to Station C Federal Circle and follow the signs for the hotel shuttle. Shuttle service also provided to the subway and Green Acres Mall. » Check Rates
To see more options there is a list of hotels near JFK Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
Free and unlimited WiFi is available at New York JFK Airport. Connect to the “_Free JFK WiFi” network.
- WiFi – see “Airport WiFi/Internet” above.
- Baby Care Facilities – Nursing Stations are located in Terminal 4 (Airside), Terminal 5 (Gate 12) and Terminal 8 (Gate 14). Hours: unknown.
Food & Drinks
- Food & Drinks – There are many dining options landside and airside, but only a few 24-hour options.
- Terminal 1 – Dunkin Donuts (airside)
- Terminal 4 – McDonalds (landside)
- Vending Machines – Vending machines can be found in Terminal 4, Arrivals Hall East • Retail Hall East • Airside, Gate B23.
- Information Desk – Welcome Centers can be found in the Baggage Claim area of all Terminals. Hours: unknown.
- Traveler’s Aid – Traveler’s Aid is a non-profit organization that assists stranded and distressed passengers. Volunteers assist passengers with general airport and destination queries to assisting with situations such as transportation assistance, lost or stolen money, wiring money, emergency housing, etc. Locations: Terminal 1 – Arrivals (Landside) • Terminal 4 – Arrivals (Landside) • Termainl 5 – Arrivals, Welcome Center (Landside) • Terminal 7 – Arrivals (Landside) • Terminal 8 – Arrivals (Landside) • Terminal 8 – Departures Level (Landside) • Terminal 8 – (Airside). Hours: 10:00AM – 6:00PM.
- Luggage Storage & Lockers – Short-term luggage storage is available at the locations listed below. Rates from: $4.00 (up to 20″) – $11.00 (27″-32″). Hours: No access to bags overnight. The office is open 7:00AM – 11:00PM.
- Terminal 1 – Arrivals (Landside)
- Terminal 4 – Arrivals (Landside)
- Terminal 5 – Arrivals (Landside)
- Terminal 8 – Arrivals (Landside).
- Luggage Wrapping – Secure Wrap provides services in Terminal 5.
- Medical Services – A medical center is located in Building 22A. Take the free shuttle from the Terminals. Hours: unknown.
- Mobile Charging – Recharge your mobile devices at charging stations located landside and airside.
- ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: throughout all terminals (Landside and Airside).
- Currency Exchange – Exchange foreign currency at these locations:
- Terminal 1 – Terminal 1 (Landside, Arrivals West • Airside, Concourse W, Gates 1-3)
- Terminal 2 – Terminal 2 (Airside, near Gate 61)
- Terminal 4 – Terminal 4 (Landside, Arrivals Hall • Airside, Gate B32, B22, A4 & the Retail Hall East and Retail Hall West)
- Terminal 5 – Terminal 5 (Airside, Marketplace)
- Terminal 7 – Terminal 7 (Landside, Arrivals • Airside, near Gate 1-2 and in the Food Court)
- Terminal 8 – Landside, Arrivals • Airside, Gate 4, 10 and the corridor to Concourse C.
- Travelex also offers many Currency ATM’s throughout the airport.
- Pet Relief Areas – Take your pet for a potty break in these areas:
- Terminal 1 – Outside, on the Arrivals level
- Terminal 2 – Outside on the Arrivals level (west end) • Indoors, near Gate C60 (airside)
- Terminal 4 – Outside, on the Arrivals level (east end) • Indoors, near Gate 31 (airside)
- Terminal 5 – Outside, on the Arrivals level (north end) • Indoors, near Gate 28 (airside)
- Terminal 7 – Outside, on the Arrivals level (west end) • Indoors, behind Hudson News at Gates 9 – 10 (airside)
- Terminal 8 – Outside, on the Departures level • Indoors, near Gate 38 (airside)
- Chapel – Terminal 4 – Landside, Departures Level
Rest & Relaxation
- Cots – In the event of bad weather or massive flight cancellations, this airport has a supply of cots for stranded travellers. If you are stranded during a weather delay, contact an airport employee to find out when the cots are located. Unfortunately, the cots are not available for travellers who simply decide to spend the night in the airport. Due to the amount of wacky email we receive about this, we’ll also let you know that cots cannot be “reserved” and we don’t know where they are kept. Please speak to a gate agent or an airport employee.
- Hotels – see “Airport Hotels” above.
- Lounges – see “Airport Lounges” above.
- Rest Zones – Not available.
- Duty Free & Shopping – Duty-free shopping is available airside in Terminals 4, 5, 7 and 8. In addition, a wide variety of retail stores, boutiques, and newsstands are located throughout the airport.
Showers, Salon & Spa
- Showers – Showers are available in the Airspace Lounge [ see Airport Lounges above ]
- Spa & Salon Services – Manicures, pedicures, facials, massages and more are available at XpresSpa. Locations: T1, airside, near Gates 3 and 6 • T4, airside, near Gates A2, B24, and Retail Hall – West • T7, airside, Retail Hall.
- Smoking – Smoking is permitted only in designated areas outside the terminal. There are no smoking facilities inside the terminal.
The airport is open 24 hours.
Keep in mind that TSA, airline check-in and baggage drop hours vary according the flight schedule. Check these hours with your airline. If you are in the public area of the terminal (landside) you will not be able to get through to the secure area of the terminal (airside) until the morning.
Do you have a long layover? With the proper documentation and a long enough layover, you may have time to leave the airport and do some sightseeing. Here are a few New York JFK Airport Layover Sightseeing ideas. As this is a new page, if you have a suggestion for other layover sightseeing options, click here to update this airport guide and we will add it to the list.
As of March 2018, New York City JFK airport is served by the following airlines: Aer Lingus • Aeroméxico • Aeroflot • Aerolíneas Argentinas • Air China • Air Europa • Air France • Air Italy • Air India • Air Jamaica • Air Serbia • Alaska Airlines • Alitalia • American Airlines • American Eagle • ANA • Arik Air • Asiana Airlines • Austrian Airlines • Avianca • Azerbaijan Airlines • British Airways • Brussels Airlines • Caribbean Airlines • Cathay Pacific • Cayman Airways • China Airlines • China Eastern • China Southern • Copa • Delta • EgyptAir • El Al Israel Airlines • Emirates • Etihad Airways • EVA Airways • Finnair • Fly Jamaica Airways • Hawaiian Airlines • Iberia • Icelandair • Interjet • Japan Airlines • JetBlue • KLM • Korean Air • Kuwait Airways • LATAM • LOT • Lufthansa • Miami Air • Norwegian Air • Open Skies • PIA • Philippines Airlines • Qantas • Qatar Airways • Royal Air Maroc • Royal Jordanian • Saudi Arabian Airlines • Singapore Airlines • South African Airways • Sun Country • Swiss • TAME • TAP Portugal • Thomas Cook Airlines • Turkish Airlines Ukraine International Airlines • Uzbekistan Airlines • Virgin America • Virgin Atlantic • Volaris • WestJet • Xiamen Airlines • XL Airways
Go Airlink provides an ride-share airport shuttle between the airport and New York City. Go Airlink provides an ride-share airport shuttle between the airport and New York City. Service is available 24-hours per day. Once you arrive at the airport, head over to the ground transportation desk and present the desk agent with your shuttle voucher. The agent will direct you to your scheduled shuttle. Your shuttle driver will know when your flight is scheduled to arrive, so you won’t need to worry about missing your ride if your flight is delayed. For more information, visit the Go Airlink web site.
NYC Airporter provides express bus service between JFK Airport – Grand Central Station (41st Street between Lexington & 3rd Avenue) – Penn Station (West 33rd Street between 6th and 7th Avenues next to Sbarro’s Pizzeria) – Port Authority Bus Terminal (42nd Street between 8th and 9th Avenues). Free WiFi is available on-board. If you are arriving at JFK and haven’t purchased your tickets online, you can purchase tickets at their desk in the Ground Transportation Welcome Center or from a sales agent outside the baggage claim. The bus departs from all terminals. A complimentary van transfer is provided to travellers staying at mid-town hotels between 23rd and 63rd Streets. Hours of operation: 5:00AM – 11:30PM. Frequency: every 20-30 minutes. Travel time: 90 minutes. Fares: $16 per person (one way) or $32 per person (round-trip). The online rate is $30 per person (roundtrip). For more information, visit the NYC Airporter web site.
Additionally, there are a number of shared van service that will get you directly to your destination. Go to the Port Authority Welcome Center, located on the Arrivals level of each terminal, to make arrangements.
AirTrain is an elevated railway system that serves JFK Airport, and connects all airport terminals and parking lots with the Long Island Rail Road and New York City subway lines in Queens. AirTrain service runs 24 hours a day, and is affordable, easy to use and wheelchair-accessible. Three overlapping routes are available: the Howard Beach route, Jamaica Station route and All Terminals loop. Passengers can ride the AirTrain for free around the airport, but must pay if entering or exiting at off-airport AirTrain stations. For more information, visit the Airtrain web site.
Amtrak is located at Penn Station. Total travel time via public transportation is approximately 47 minutes. The NYC Airport Shuttle service provides connections, and of course, you can hire a taxi but plan for at least 1 hour of travel time.
The following car rental companies are available at the airport: Advantage • Alamo • Avis • Budget • Dollar • Enterprise • Hertz • National • Payless. Location: Car rental counters or courtesy phones can be found on the arrivals level near the baggage claim in all terminals. To pick-up the car you will take the AirTrain to Federal Circle Station.
Services to and from the airport are available on three NYC bus routes between the airport and nearby areas. These buses stop adjacent to Terminal 5, and can be accessed via a free on-airport AirTrain trip to the Terminal 5/6 station. The bus fare is $2.50.
Some area hotels provide courtesy airport shuttle service for their guests. Ask your hotel about shuttle service details and availability. Passengers can take the AirTrain to the hotel shuttles waiting area at Federal Circle station. Here are some hotels that offer airport shuttle service: Best Western JFK Airport Hotel • Comfort Inn & Suites Ozone Park • Courtyard JFK International Airport • Crowne Plaza JFK Airport • Days Inn JFK Airport • Fairfield Inn New York JFK Airport • Hampton Inn NY – JFK • Hilton Garden Inn Queens/JFK Airport • Hilton New York JFK • Holiday Inn Express At JFK • Holiday Inn New York JFK Airport Area • Radisson Hotel JFK Airport • Sheraton JFK Airport Hotel • Sleep Inn JFK Airport Rockaway Blvd • The Five Towns Inn.
The New York City metropolitan area is served by three major airports: JFK International Airport, LaGuardia Airport and Newark Liberty International Airport. The NYC Airporter provides service between JFK and LaGuardia or JFK and Newark Airport (via Port Authority Bus Terminal transfer to a partner service). All County Express and ETS Air Shuttles also provide service between JFK and LaGuardia or Newark Liberty Airport.
Taxi stands are located outside each terminal. Ignore non-uniformed people offering to assist with baggage. Sample Taxi Fares from JFK Airport: Flat Fare is $52 to the first destination (plus tolls and tip). The taximeter and receipt should reflect this is a flat fare.
Last updated: 2018-10-29
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.