Whether you have a layover, overnight sleepover or you are just quickly passing through, our Queenstown Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
Queenstown airport in New Zealand is one of the most scenic airports and one of the smallest international airport. – a guest reviewer
To help you plan your layover or overnight sleepover, we are here to give you the low-down on what travellers have reported back to us during their time at Queenstown Airport.
What to Expect
- This is a smaller airport with a single terminal.
- The airport is closed each night an hour after the last flight, and opens each morning an hour before the first.
- Economy class passengers can pay to use one of the first class lounges. See Airport Lounges below for locations and rates.
- WiFi is available. See WiFi information in the airport guide below.
Where to Sleep
- Since this airport is closed each night, sleeping here is not permitted.
- There are no on-site hotels. However, there are nearby hotels that provide an airport shuttle. See Airport Hotels in the airport guide below.
Good to Know
- Some reviewers have reported long, uncovered walks from the passenger drop-off point to the terminal, so check the weather forecast and be prepared.
- This airport is said to be one of the most scenic in the world, offering stunning views during takeoff and landing when the weather is good. Don’t forget your camera!
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security.
Pay-per-use, Single Visit Passes & Lounge Memberships
Regardless of what class of service you are flying, there are lounges that you can enter by paying at the door, purchasing a lounge pass or through a lounge membership program (ie. Koru Club or Priority Pass). Visit the individual lounge page for more details about the lounge itself and to also find out how you can gain lounge access with just an economy class ticket!
If sleeping in Queenstown Airport does not appeal to you, there are hotels near the airport:
- DoubleTree by Hilton Queenstown – (5 minutes from the airport) Free airport shuttle is available. » Check Rates
- Hilton Queenstown Resort & Spa– (5 minutes from the airport) Free airport shuttle is available. » Check Rates
- Holiday Inn Queenstown Frankton Road – (5 minutes from the airport) A free shuttle bus is available. » Check Rates
To see more options there is a list of hotels near Queenstown Airport on Tripadvisor that can be sorted by price, distance, traveller rating and popularity.
Free WiFi is available at Queenstown Airport for up to 2 GB per 24 hours. Additionally, there is an internet lounge with 16 computers beside the International Arrivals area. Internet time can be purchased ($2 for 15 minutes) from the information desk. Printing services are also available.
- Postal Services- Drop off your last minute postcards at the airport’s mailbox. Location: near the Paper Plus store.
- WiFi – see “Airport WiFi/Internet” above.
- Baby Care Facilities – Baby changing facilities are available in most of the toilets throughout the airport.
- Children’s Play Areas – There are no children’s play areas.
- Family Services – Parents Rooms are available which include change tables, microwaves and toys and is free to use. Locations: Landside, next to the Information Desk • Airside, International Gate Lounge. There are also change tables in most of the bathrooms.
Food & Drinks
- Food & Drink – All restaurants open half an hour before the first flight, and close half an hour after the last scheduled flight, 7 days a week. Airside, there is an Airspresso Kiosk located in the international departure area. Landside, there is the Airspresso Café and Bar, Patagonia Café and the Savoury Corner.
- Information desk – The Airport Information Desk is open 30 minutes before the first scheduled flight of the day, and 30 minutes after the last scheduled flight of the day. Location: Near International Arrivals.
- Luggage Carts – unknown.
- Luggage Storage & Lockers – Daily charge for a locker is $7 for a small locker, $10 for a medium locker, and $15 for a large locker. Oversized items can be stored at the Airport Information Desk for $20 a day, per item. Location: Outside of the terminal, near Check-In.
- Medical Services – A First Aid Room is available for urgent medical issues. Stop at the Airport Information Desk first for assistance. The First Aid Room is located next to the Airport Information Desk.
- Pharmacy – TravelPharm is located between Paper Plus and Airspresso Café in the international departure area. Hours: opens half an hour before the first flight, and closes half an hour after the last scheduled flight, 7 days a week.
- Mobile Charging – At the time of this update, we did not have any information about mobile charging availability. If you know, write a review or email us at [email protected]
- ATMs / Cash Machines – Need cash? ATMs are available. An ANZ ATM accepts both New Zealand and foreign Visa (PLUS), Mastercard (CIRRUS) and Diners Cards. Travelex dispenses both NZ and AUD. Fees may apply, so be sure to check your bank’s fee schedule and your daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: International Arrivals • Main Terminal.
- Currency Exchange – TravelEx provides currency exchange, wire transfers and travellers cheques. They have an office in the check in hall. Hours: opens half an hour before the first flight, and closes half an hour after the last scheduled flight, 7 days a week.
Rest & Relaxation
- Hotels – see “Airport Hotels” above.
- Lounges – see “Airport Lounges” above.
- Rest Zones – Not available.
- Duty Free & Shopping – There are 3 duty-free stores in the airport, located in departures, arrivals and the main airport terminal. There are also a few other shops selling local art, books, sweets, phones, souvenirs and outdoor wear found throughout the terminals. All retailers open half an hour before the first flight, and close half an hour after the last scheduled flight, 7 days a week.
Showers, Salon & Spa
- Showers – Showers are not available.
- Smoking Area – Smoking areas are not available inside the terminal. There is a designated smoking area outside in the forecourt.
Other Airport Services & Facilities
- Disabled Services – Services include automatic doors, braille keys, handicap toilets, wheel-chair friendly spaces and elevators.
The terminal is open daily from 4:00AM – 11:00PM. Overnight stays are not permitted in this airport.
As of March 2018, Queenstown airport is served by the following airlines: Air New Zealand • Jetstar • Qantas • Virgin Australia.
- Ritchies Wannaka – Provides a connection to Wanaka via Cromwell.
- Orbus – easiest connection to Queenstown, with a flat-rate fare of $2.00 (January 2018).
- Airport Super Shuttle – Shared and private micro coach shuttles that connect the airport with major accommodation.
- Buckley Track Transport – Shuttles between all tracks in the Wakatipu area
- Glenorchy Journeys – Shuttles between the airport, Glenorchy and the walking tracks in the Mt Aspiring National Park. Also provides a shuttle service from the airport to Divide.
The following companies have car rental offices in the airport terminal, near the arrivals/baggage claim exit doors. Ace • Avis • Budget • Enterprise • Europcar • Ezi Car Rental • Hertz • Jucy • Thrifty.
Several area hotels provide airport transportation service to their guests either for a fee or as a courtesy. Here are a few hotels offering airport shuttle service: Central Ridge Boutique Hotel • DoubleTree by Hilton Hotel Queenstown • Hilton Queenstown Resort & Spa • SPA B&B Therapeutic Massage.
Taxis are available in front of the arrivals hall.
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, are subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers and their web sites. We are not representatives of any of the above mentioned service providers. To report errors or to add/update any items mentioned in the guide, write a review or send an email to [email protected] and we will update this guide.