Whether you have a layover, overnight sleepover or you are just quickly passing through, our Surabaya Airport Guide is a great place to start planning your visit. Here, you’ll find information on services and facilities available inside the airport – including details about airport lounges, WiFi, mobile charging points, lockers, 24-hour food options, nearby hotels, and everything in between.
The check-in area at this airport is not open during the night to sleep, in fact, they said we could stay inside but that we were not allowed to lay down on the benches. – mariayoshiko
SUB Airport Overview
To help you plan your layover or overnight sleepover, here is a quick run-down about what to expect during your time at Surabaya Juanda Airport.
What to Expect
Surabaya Juanda Airport (code: SUB) is divided into two terminals. Terminal 1 handles domestic traffic, and Terminal 2 primarily serves International routes. Amenities include a variety of shops and eateries and free WiFi. A landside convenience store in T1 is open 24 hours. Economy class passengers can pay to enter two airport lounges. See Airport Lounges in the guide below for location and access information.
Sleeping in Surabaya Juanda Airport
The airport closes nightly, from 11:00 PM until 3:00 AM, so overnight stays are impossible. For uninterrupted sleep, a hotel is located in Terminal 1. Nearby hotels offer shuttle service. See the Airport Hotels section below for locations, or read traveller airport reviews for more tips.
To help us keep this guide up-to-date, you can add or update information or write a review to submit airport tips and photos. You can also visit the airport’s website for current information. For more airport information, continue scrolling down to explore more in our Surabaya Juanda Airport Guide.
In this guide we may refer to locations as “landside” and “airside”. Landside is the public area of the terminal located in the non-secure zone, before security. Airside is the secure area of the terminal that you must reach by going through security. For more information on Europe’s Schengen Area, click here.
Airport Hours
The airport is open 3:00 AM – 11:00 PM. (update provided by a reader in October 2016).
Airport Hotels
If sleeping in the airport sounds like a nightmare, there are several guest houses and hotels near Surabaya Juanda Airport:
- Ibis Budget Surabaya Airport – Located in Terminal 1 (Domestic). Free shuttle service to Terminal 2 (International). » Check Rates
- Halogen Hotel – Located near Terminal 2 (International). A 15-minute ride from Terminal 1 (Domestic). Free airport shuttle to both terminals. » Check Rates
For more options, visit Tripadvisor to see a list of hotels near Surabaya Airport that can be sorted by price, distance, traveller rating and popularity.
Airport Lounges
Pay-per-use, Single Visit Passes & Lounge Memberships
If you are an economy class traveller, you can enter the following lounge at Surabaya Airport through a lounge membership program. Visit the individual lounge page for more details about the lounge itself and learn how to gain access with just an economy class ticket!
- Concordia Premier Lounge – Location: Terminal 2, Airside, International Departures, 2nd Floor, after the 2nd security checks and immigration. Lounge Access: Lounge membership programs.
- Concordia Blue Sky Premier Lounge – Location: Terminal 2, Airside, Domestic Departures, 2nd Floor, next to Gate 5. Lounge Access: Lounge membership programs.
- Blue Sky Executive Lounge – Location: Terminal 1A, Airside, Domestic Departures, 1st Floor, next to Gates 7 & 8. Lounge Access: unknown.
Other Lounges
There are a few other lounges at Surabaya Airport, but we don’t have any information about the access info:
- Garuda Executive Lounge – Location: Domestic departures, airside, T2.
- Trowulan Lounge – Location: Departures, T1 A, LG.I2-1.
- Singosari Lounge – Location: Departures, T1 B.
Related Pages: Surabaya Juanda Airport Lounges
Rest & Relaxation Zones
No dedicated sleeping areas, quiet areas or rest zones exist. If this information has changed, click here to update this guide.
More Airport Information
ATMs / Cash Machines – Need cash? ATMs are available. Fees may apply, so check your bank’s fee schedule and daily withdrawal limit if you are travelling internationally. You may also want to notify your bank of your travel plans. Locations: in both Terminals, Landside, on the ground floors.
Baby Care Services – If you are travelling with an infant, there are baby care rooms for diaper changing. Locations: Airside, Terminal 1, across from Gates 5 and 10.
Children’s Play Area – When you want to ensure your kids burn off all their energy before their flight, take them to one of the children’s play areas. Locations: Terminal 1, Airside, across from Gate 5 and Terminal 2, Airside, 2nd Floor.
Currency Exchange – PMV and Indocev offer currency exchange services in the arrivals area of the domestic terminal T2. Hours: 6:00 AM – 11:00 PM.
Drinking Water – Information is unavailable. Does the airport have water fountains or water bottle refill stations? Click here to update this guide.
Duty-Free & Shopping – Duty-Free and a few other shops are available, including a Circle K (this location may be open 24 hours) and an Alfamart, which may come in handy for last-minute snacks and drinks.
Food & Drinks – There are restaurants and coffee shops available, many open from 4:00 AM – 10:00 PM. There are no 24-hour options. The Cafeteria Mandai (Landside) and Diplomat Cafe* (Airside) are open 1:00 AM – 11:00 PM. *This location also offers a smoking room and WiFi connection.
Information Desk – Information is available in the main areas of both terminals.
Luggage Storage & Lockers – Not available.
Luggage Wrapping – Protect your bags with plastic wrap. Locations: International Terminal T2, landside. Hours: 4:00 AM – 9:00 PM.
Medical Services – First Aid stations are located in both Terminals. In T2, the room is on the second floor beside the children’s play area. In T1, the room is on the first floor, in the center of the hall.
Mobile Charging – Free charging points are available in T2 on the 2nd Floor near the children’s play area.
Showers – Showers are available in the airport lounges. See Airport Lounges above.
SIM Cards – A reader has asked us to include where to buy SIM Cards. If you know, click here to update this airport guide.
Smoking – Smoking is permitted inside the Diplomat Cafe. In addition, there is a designated smoking room in T1, Landside and Airside.
WiFi/Internet – Free WiFi and internet stations are available at Surabaya Juanda Airport. (update provided by a reader in October 2016)
Airport Bus
DAMRI operates three bus services between the airport and Purabaya Station, Tanjung Perak Station and Bunder Gresik Station. Airport bus stops are available in front of both terminals. At the time of this update, the price per ticket ranges from Rp 25,000. to Rp 40,000.
Car Rentals
Car rentals are available onsite. At the time of this update, no further information is available.
Hotel Shuttles
See also Airport Hotels above.
Taxis
Prepaid taxis are readily available for hire in the ground transportation area. Stop at the Prima Taxi booth in the Arrivals hall to pay for your ride. You will receive a ticket to give to your taxi driver before boarding.
Last updated: 2024-01-30
This guide is for informational purposes only to assist with your planning. All information, including rates and hours, is subject to change at any time without notice. The information in this airport guide is based on information collected and/or received from the airports, lounges, hotels, transportation providers, and their websites. We are not representatives of any of the above-mentioned service providers. To report errors or to add/update any items mentioned in the guide: update the airport guide or write a review.